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Springhill Suites by Marriott Richmond Northwest

2.5 star property

Choose dates to view prices

Photo gallery for Springhill Suites by Marriott Richmond Northwest

Terrace/patio
Lobby
Reception
Premium bedding, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
9960 Independence Park Drive, Richmond, VA, 23233
  • Place, Virginia Hospital & Health
    ‪3 min drive‬
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪5 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio, 2 Double Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Double Beds

9.0 out of 10
Wonderful
(72 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(70 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 2 Double Beds (Hearing Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Double Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Richmond

Springhill Suites by Marriott Richmond Northwest places you within a few miles (5 km) of Virginia Hospital & Health and Bowlero West End. This 103-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Virginia Hospital & Health - 3 min drive - 2.8 miles
  • Short Pump Town Center - 4 min drive - 3.7 miles
  • Bowlero West End - 4 min drive - 3.0 miles
  • Henrico Doctors' Hospital - 5 min drive - 4.3 miles
  • Elk's Lodge - 5 min drive - 5.1 miles

Getting around

  • Richmond Staples Mill Road Station - 15 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪Costco Food Court - ‬17 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Golden Corral - ‬14 min walk
  • ‪Kroger Fuel Center - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive

About this property

Springhill Suites by Marriott Richmond Northwest

At Springhill Suites by Marriott Richmond Northwest, guests have access to a gym, free WiFi in public areas, and conference space. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include a business center, a computer station, and express check-out.
37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include iPod docks, sitting areas, and microwaves. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 280 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Northwest
Springhill Suites Marriott Northwest Hotel
Springhill Suites Marriott Northwest Hotel Richmond
Springhill Suites Marriott Richmond Northwest
Springhill Suites Northwest
Springhill Suites Richmond Northwest
Springhill Suites Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Richmond
Springhill Suites by Marriott Richmond Northwest Hotel Richmond

Frequently asked questions

Are free cancellation options available at Springhill Suites by Marriott Richmond Northwest?

Springhill Suites by Marriott Richmond Northwest offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Springhill Suites by Marriott Richmond Northwest?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Springhill Suites by Marriott Richmond Northwest on Mar 30, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Springhill Suites by Marriott Richmond Northwest?

This hotel is located in Richmond, close to Short Pump Town Center, Lewis Ginter Botanical Garden, and Stony Point Fashion Park. You'll also find Bowlero West End and Elk's Lodge within a short drive.

Is there parking available at Springhill Suites by Marriott Richmond Northwest?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Springhill Suites by Marriott Richmond Northwest include a casino?

No, Springhill Suites by Marriott Richmond Northwest doesn't have a casino.

Will I find an indoor pool at Springhill Suites by Marriott Richmond Northwest?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Springhill Suites by Marriott Richmond Northwest?

Amenities that appeal to couples at this hotel include a wet bar, premium bedding, and free Internet access.

Are there hot tubs at Springhill Suites by Marriott Richmond Northwest?

No, there isn't a spa tub at this hotel.

Does Springhill Suites by Marriott Richmond Northwest feature a restaurant that includes a breakfast menu?

Springhill Suites by Marriott Richmond Northwest offers free buffet breakfast each morning though there is no restaurant.

Will Springhill Suites by Marriott Richmond Northwest allow pets to stay free of charge?

No, pets aren't allowed at Springhill Suites by Marriott Richmond Northwest though service animals are welcome.

Does Springhill Suites by Marriott Richmond Northwest have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Springhill Suites by Marriott Richmond Northwest?

The closest major airport to Springhill Suites by Marriott Richmond Northwest is Richmond Intl. Airport (RIC), which is 19.8 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Springhill Suites by Marriott Richmond Northwest?

No, there aren't any guestrooms with balconies at Springhill Suites by Marriott Richmond Northwest.

Springhill Suites by Marriott Richmond Northwest Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 639 out of 1006 reviews
Rating 8 - Good. 208 out of 1006 reviews
Rating 6 - Okay. 82 out of 1006 reviews
Rating 4 - Poor. 35 out of 1006 reviews
Rating 2 - Terrible. 42 out of 1006 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Vanessa

Stayed 1 night in Nov 2025

8/10 Good

Kelli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was friendly and welcoming, check-in was quick. Room was clean and setup was great although some updating of bathroom is needed ( several cracked tiles in shower) One other thing is which is beyond staff control, the walls are bit thin and we had a very early morning talker next door so earplugs are a good suggestion. Overall good value and great area
Stayed 4 nights in Nov 2025

10/10 Excellent

Jaime

Stayed 2 nights in Dec 2025

10/10 Excellent

Fatima, Bethesda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and pillows are clean as the bedding. The lady at the reception on the day we left was very nice and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jesuferanmi

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay as always
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Staff was extremely welcoming and wonderful; breakfast was good!
Stayed 2 nights in Nov 2025

8/10 Good

Terry

Traveled with family
Liked: Amenities
Good, could b better.
Stayed 2 nights in Nov 2025

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great service very nice staff great time was had
Stayed 2 nights in Nov 2025

10/10 Excellent

Janelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was great except the couch was very uncomfortable and the TV was oddly positioned in the room. You either had to angle it toward the very uncomfortable couch, or toward the bed and then position yourself at an angle to see it. Don’t understand why you would place a tv on a table smack dab in between two rooms, and have to walk around it and then struggle to find a place for your luggage
Stayed 3 nights in Nov 2025

4/10 Poor

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Tv did not work the firt day no hot water for the first we start get hot work on the second day.
Stayed 3 nights in Nov 2025

4/10 Poor

Heather

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Basic maintenance felt like it had been neglected at this hotel. Examples: the labels on the breakfast juice dispenser had worn off, there was trash under our couch when we pulled out the trundle bed, the air units in our rooms were falling apart, and the toilet flooded the bathroom on the first flush.
Stayed 4 nights in Nov 2025

10/10 Excellent

maria

Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Great staff, clean room.
Stayed 1 night in Nov 2025

4/10 Poor

Ruchera

.
Stayed 1 night in Nov 2025

10/10 Excellent

Darcel

Liked: Cleanliness, property conditions & facilities
Front desk was very nice and professional.
Stayed 1 night in Nov 2025

8/10 Good

Gail

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was terrific. Courteous & professional The room was spotless & lovely. One complaint was the low toilet. In this day & age every hotel, motel should have ADA compliant tall toilets. They are not only foe the disabled, but great for seniors anyone w/ knee, back, or hip issues etc. Just like sitting on a regular chair, & not the floor. Very difficult for a very large portion of the population to get down & up from. Most folks too embarassed to say anything!?
Stayed 1 night in Nov 2025

10/10 Excellent

Marcus

Stayed 1 night in Nov 2025

10/10 Excellent

Montay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Nov 2025

8/10 Good

Lyle, Glen Allen

Stayed 1 night in Nov 2025

8/10 Good

Dr. Darius Thomas, Joliet

Liked: Amenities, property conditions & facilities
The breakfast was AMAZING! The staff is second to none! My ONLY caveat is the cleanliness. My first room was replete with leftover hair! So much so, i was given a different room at 4 am!
Stayed 4 nights in Nov 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff was friendly.
Stayed 1 night in Nov 2025

8/10 Good

Webster Oliver

Liked: Cleanliness, property conditions & facilities
breakfast menu good, but coffee and condiments need to be refreshed, Parking, good, safe area and plenty of shopping nearby
Stayed 3 nights in Aug 2025

10/10 Excellent

Annmarie

Business traveler
Yes staff were excellent
Stayed 5 nights in Nov 2025

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Nov 2025

8/10 Good

Leomar

Clean room, courteous staff, safe area! The refreshments by the front desk were always empty, regardless of time f the day. Also, it is very outdated.
Stayed 4 nights in Oct 2025

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