Springhill Suites by Marriott Richmond Northwest2.5 out of 5.0
Recent guest reviews
I liked this hotel a lot. The woman at the counter was super nice and helpful, and the room was surprisingly nice and the decor of the room was cool. And the location was great too, really close to everything in Short Pump and the drive to the art museum and Carytown was only 11 minutes. The only negative would be the housekeeping staff might be a little careless. The fridge smelled like cheap beer, and the grout in the bathtub wasn't spotless (it wasn't gross, but it could've been better.) Maybe the hotel can get housecleaning some bleach! There's free parking, an indoor pool with a hot tub and free breakfast with a waffle maker. It was a great hotel to stay st with kids.
The hotel was upgraded about 2 years ago but I have been staying here for 7 years. The staff are courteous and efficient. The location is excellent for my needs. The rooms are suites and spacious. There is a nice complementary breakfast buffet as well.
Staff was overly accommodating. Made certain we had an adjoining room - even for just one night. Great location - very easy to locate and access.
I am (we are wife and kid) actually sitting inside the breakfast area and enjoying the free awesome breakfast right now. This Hotel is absolutely the finest. Clean and roomy, excellent bed, pillows about 10 pillows, carpets plush and soft with absolutely no vacuum bag stinky smells anywhere in the Hotel. Recommend it highly 5 out of 5 stars.
Hotel is great in a quiet area. Clean and in a nice area.
Excellent! It was close to where I had meeting. The staff went the extra mile in helping me.
This is the first hotel that I ever stayed in that I could hear the people above me walking around. The room above me sounded like several people wear stomping. When I called the front desk I was told that 5 very large people had just checked in, this was around 12:30am. Also I left my room at 11am, and returned about 9pm that night, several dirty cups were still sitting inmy room, ironing board and iron were still out. I was really disappointed in this hotel
My family and I stayed for one night at the SpringHill Suites whilst on a road trip, and it was great. The pool was very refreshing and the room had everything we could possibly ask for.
It was great, room was clean beds where soft and the gym and pool was great.
Had a ball here. Nice and comfy, just could use a bigger pool.
Needed a place close to a family wedding just west of Richmond Virginia. Have stayed here before and had confidence in the facility. It is very close to Interstate 64 but far enough to not be a problem with noise. It is in a newly developed office park area with multiple hotels and resturants nearby. Nice and safe.
Good experience. Spacious room and was very clean. The walls are a little thin, but that would be the only negative aspect of this hotel. I would definitely stay here again.
Suited our purposes well. Great location. Easy to find, near restaurants and shopping. Would have enjoyed it more if traveling cheerleaders were not booked at the same time, but we've had that experience at other hotels with other teams passing through Richmond. Definitely would stay there again. Excellent value for the $$$$.
Room comfortable and decor enhanced our weekend to relax. Breakfast was excellent; staff friendly and helpful. Excellent restaurants nearby.
The room was nice. The door lock wasn't working and the staff was attentive and fixed it right away. It's on the outskirts of town, so not near a lot.
Enjoyed the hotel. Very nice. Clean, nice ambiance and the bed was comfortable.
Nice new facility. Staff friendly, helpful, and attentive. Rooms large, clean, and comfortable. Great free breakfast, good selection of food.
Very friendly and helpful staff. Great hotel for families. Spacious room, clean, quiet, close to the highway. Restaurants within walking distance. Good variety of breakfast items, however the breakfast area was too small for the hotel size and easily got congested.
HOTEL WAS NICE, SMELLED REALLY GOOD. FRONT DESK GUY WAS A BIT SHORT AND SNIPPY WHEN I ASKED FOR EXAMPLES OF NEAR BY PLACES TO EAT. ALL AND ALL THE EXPERIANCE WAS OK.
Needed a quick place to stay for an overnighter and found SpringHill Suites right next to where I needed to be. Very convenient to all kinds of shopping and food, as well as right off the interstate. Actually booked the wrong type of room, and once realized, the hotel staff was very accomodating and got it changed right away!