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Springhill Suites by Marriott Richmond Northwest

2.5 star property

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Photo gallery for Springhill Suites by Marriott Richmond Northwest

Terrace/patio
Premium bedding, desk, laptop workspace, iron/ironing board
Reception
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
9960 Independence Park Drive, Richmond, VA, 23233
  • Place, Virginia Hospital & Health
    ‪5 min drive‬
  • Place, Short Pump Town Center
    ‪6 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪8 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, Multiple Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Suite, Multiple Beds, Hearing Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Suite, Multiple Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Trundle Bed

View all photos for Suite, Multiple Beds, Hearing Accessible

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Trundle Bed

View all photos for Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Trundle Bed

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Trundle Bed

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About the neighborhood

Richmond

Located 2.9 mi (4.6 km) from Bowlero West End, Springhill Suites by Marriott Richmond Northwest is within a 10-minute drive of Short Pump Town Center. This 103-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Virginia Hospital & Health - 5 min drive - 3.0 miles
  • Short Pump Town Center - 6 min drive - 3.7 miles
  • Bowlero West End - 7 min drive - 4.1 miles
  • Henrico Doctors' Hospital - 8 min drive - 4.5 miles
  • Bon Secours Heart Institute at Reynolds Crossing - 8 min drive - 4.9 miles

Getting around

  • Richmond Staples Mill Road Station - 15 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪Costco Food Court - ‬17 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Golden Corral - ‬14 min walk
  • ‪Kroger Fuel Center - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive

About this property

Springhill Suites by Marriott Richmond Northwest

At Springhill Suites by Marriott Richmond Northwest, guests have access to a gym, free WiFi in public areas, and conference space. There's free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and tours or tickets. Additional amenities include a business center, a computer station, and express check-out.
37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include iPod docks, sitting areas, and microwaves. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 280 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Northwest
Springhill Suites Marriott Northwest Hotel
Springhill Suites Marriott Northwest Hotel Richmond
Springhill Suites Marriott Richmond Northwest
Springhill Suites Northwest
Springhill Suites Richmond Northwest
Springhill Suites Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Richmond
Springhill Suites by Marriott Richmond Northwest Hotel Richmond

Frequently asked questions

Are free cancellation options available at Springhill Suites by Marriott Richmond Northwest?

Springhill Suites by Marriott Richmond Northwest offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Springhill Suites by Marriott Richmond Northwest?

As of Apr 25, 2026, prices found for a 1-night stay for 2 adults at Springhill Suites by Marriott Richmond Northwest on Apr 27, 2026 start from $153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Springhill Suites by Marriott Richmond Northwest?

This hotel is located in Richmond, close to Short Pump Town Center, Lewis Ginter Botanical Garden, and Stony Point Fashion Park. You'll also find Bowlero West End and Regency Square Mall within a short drive.

Is parking available on site at Springhill Suites by Marriott Richmond Northwest?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Springhill Suites by Marriott Richmond Northwest include a casino?

No, Springhill Suites by Marriott Richmond Northwest doesn't have a casino.

Will I find an indoor pool at Springhill Suites by Marriott Richmond Northwest?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Springhill Suites by Marriott Richmond Northwest?

Amenities that appeal to couples at this hotel include premium bedding, a wet bar, and free wired internet.

Are there hot tubs at Springhill Suites by Marriott Richmond Northwest?

No, this hotel doesn't have a spa tub.

Does Springhill Suites by Marriott Richmond Northwest feature a restaurant that includes a breakfast menu?

Springhill Suites by Marriott Richmond Northwest offers free buffet breakfast each morning though there is no restaurant.

Will Springhill Suites by Marriott Richmond Northwest allow pets to stay free of charge?

No, pets aren't allowed at Springhill Suites by Marriott Richmond Northwest though service animals are welcome.

Are there connecting rooms at Springhill Suites by Marriott Richmond Northwest?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Springhill Suites by Marriott Richmond Northwest?

The closest major airport to Springhill Suites by Marriott Richmond Northwest is Richmond Intl. Airport (RIC), which is 19.8 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Springhill Suites by Marriott Richmond Northwest?

No, you won't find guestrooms with balconies at Springhill Suites by Marriott Richmond Northwest.

Springhill Suites by Marriott Richmond Northwest Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 638 out of 1000 reviews
Rating 8 - Good. 205 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

tristan

Didn’t even stay here booked several hours in advance showed up after 8 hours of driving to no front desk agent when they finally did arrive 30 minutes later was told it’d be another 30-40 for my room to be cleaned. Unacceptable
Stayed 1 night in Jan 2026

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was so friendly, especially the staff member who oversees breakfast each morning. The hotel opened breakfast early over the weekend to accommodate sports teams who needed to eat earlier than the regular 7AM.
Stayed 2 nights in Jan 2026

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities
Beautiful room, great staff!
Stayed 1 night in Jan 2026

8/10 Good

natasha

Stayed 2 nights in Jan 2026

8/10 Good

Jasmine

Stayed 1 night in Jan 2026

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Great check-in and a very clean and cozy room.
Stayed 1 night in Jan 2026

10/10 Excellent

Cristen

Stayed 1 night in Jan 2026

8/10 Good

Julie

Stayed 1 night in Jan 2026

4/10 Poor

SUSANNAH, dubois

Stayed 1 night in Jan 2026

2/10 Terrible

Bob

Business traveler
Disliked: Cleanliness
Room was very dated. Room 314 had black mold growing in the caulk lines around the tub. Just wasn't very clean at all.
Stayed 1 night in Dec 2025

8/10 Good

Gurunath

Stayed 1 night in Dec 2025

6/10 Okay

Leslie

Liked: Cleanliness
Disliked: Amenities
The room had a funny smell to it. The room was not stocked for our stay. I had to ask for toiletries
Stayed 2 nights in Dec 2025

6/10 Okay

Umer, Ashburn

Stayed 2 nights in Sep 2025

10/10 Excellent

Jillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple check in. Friendly staff. Easy parking.
Stayed 1 night in Dec 2025

10/10 Excellent

venkat

Traveled with family and small children
Liked: Property conditions & facilities
Clean and friendly staff…free breakfast is a plus..
Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great price, good area, friendly, helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Yaacov

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room. Too bad hot tub removed.
Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m a client here and everytime is the best with best staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Jaime

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel because it had a "mobility accessible" room available that stated it had grab bars near the toilet and a roll in shower. This was accurate and they were well placed.
Stayed 1 night in Dec 2025

10/10 Excellent

amy

Stayed 1 night in Dec 2025

10/10 Excellent

CARA

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
From the moment Paul greeted me at the check-in desk, I felt welcome. His pleasant demeanor and efficiency put me at ease. Paul informed me of all the amenities available during my stay and answered my questions. My suite was comfortable and clean. I enjoyed the heated pool tremendously and the hot and fresh selections for breakfast. My checkout was pleasant and I was thanked. This hotel is a wonderful choice for business or pleasure.
Comfortable king bed
Cozy living space
Convenient kitchenette
Clean bathroom with plenty of towels
Stayed 1 night in Dec 2025

10/10 Excellent

Glenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Ed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!
Stayed 1 night in Dec 2025

10/10 Excellent

Vanessa

Stayed 1 night in Nov 2025

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