Tru by Hilton Ashland

2.5 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Tru by Hilton Ashland

Lobby
Lobby
Business center
Desk, blackout drapes, iron/ironing board, free WiFi
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
101 North Carter Road, Ashland, VA, 23005
  • Place, Randolph-Macon College
    ‪16 min walk‬
  • Place, Henrico Sports & Events Center
    ‪8 min drive‬
  • Place, Kings Dominion
    ‪8 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪32 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(115 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(109 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(10 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Ashland

Located within a mile (2 km) of Randolph-Macon College, Tru by Hilton Ashland is within 2 miles (3 km) of Ashland/Hanover Visitor's Center. This hotel has 97 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Randolph-Macon College - 16 min walk - 0.9 miles
  • Henrico Sports & Events Center - 8 min drive - 6.9 miles
  • Kings Dominion - 8 min drive - 7.8 miles
  • Meadow Event Park - 10 min drive - 9.9 miles
  • Short Pump Town Center - 21 min drive - 20.3 miles

Getting around

  • Ashland Station - 9 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Wawa - ‬14 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Cook Out - ‬9 min walk

About this property

Tru by Hilton Ashland

Suburban hotel with free breakfast and a fitness center
Guests of Tru by Hilton Ashland enjoy a gym, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready. This hotel also has coffee/tea in a common area.
Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Frequently asked questions

Is free cancellation available at Tru by Hilton Ashland?

Tru by Hilton Ashland offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Tru by Hilton Ashland?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Ashland on Nov 1, 2025 start from $238.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Tru by Hilton Ashland?

Based on positive ratings, guests enjoy the hotel's location in Ashland, which is close to Kings Dominion, James River Cellars Winery, and Hanover Country Club. Banks Tennis Center is also within a driving distance of 1.4 mi.

Will I be able to park at Tru by Hilton Ashland?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Tru by Hilton Ashland have a casino?

No, Tru by Hilton Ashland doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Ashland?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Tru by Hilton Ashland?

Amenities at this hotel that appeal to couples include free breakfast and a 24-hour front desk.

Are there hot tubs at Tru by Hilton Ashland?

No, there isn't a spa tub at this hotel.

Does Tru by Hilton Ashland have a restaurant that serves breakfast?

Tru by Hilton Ashland offers free buffet breakfast each morning though there is no restaurant.

Will Tru by Hilton Ashland allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Ashland for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Tru by Hilton Ashland?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Tru by Hilton Ashland?

The closest major airport to Tru by Hilton Ashland is Richmond Intl. Airport (RIC), which is 24.6 mi away (28 minutes by car).

Can I book a room with a balcony at Tru by Hilton Ashland?

No, you won't find guestrooms with balconies at Tru by Hilton Ashland.

Reviews

Tru by Hilton Ashland Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1210 out of 1871 reviews
Rating 8 - Good. 344 out of 1871 reviews
Rating 6 - Okay. 170 out of 1871 reviews
Rating 4 - Poor. 71 out of 1871 reviews
Rating 2 - Terrible. 76 out of 1871 reviews

Reviews

10/10 Excellent

keith

Stayed 1 night in Aug 2025

10/10 Excellent

Carlo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Donald

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not what you expect

When we got to the hotel no one was at the front desk. Waited at least 30 mins for someone to show up. When we got into the room the A/C wasn’t working. We had to switch rooms at 2am. Pool was unclean had to take all the leaves and what else was in that pool out. Overall not a good hotel to be in pictures will deceive you.
Stayed 2 nights in Jul 2025

10/10 Excellent

Harry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person that checked me was amazing and represents the brand well!
Stayed 1 night in Jul 2025

4/10 Poor

Wilbur

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good at all
Stayed 2 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Olubola

Good customer service
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Christina

Traveled with family

It's o

The hotel over all was fine but the AC wasn't working, the fridge didn't get cold and there wasn't a remote for the TV.
Stayed 1 night in Jul 2025

10/10 Excellent

Megan

Stayed 1 night in Jun 2025

4/10 Poor

Peter

Liked: Cleanliness
The hotel was sparsely furnished but clean. We only saw 1 staff member which was not enough to be sure everyone got out of the building safely when the fire alarm sounded. Stairwells did not have back up lights when power was out and it was the only way down from the 5 th floor in pitch darkness.
Stayed 1 night in Jun 2025

10/10 Excellent

Cori

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this brand of hotels; my only negative comment was when I swiped my key to go to my room there was a man standing in the room; my key opened his door; my name is Cori and that man’s name was Corey. He checked in a day early and the front desk only asked his first name and did not ask for ID and they gave my room to him. When I arrived the front desk told me I was already checked in - I did not check in online so I was confused. I went to the front desk and they apologized and gave me another room. Very creepy.
Stayed 1 night in Jun 2025

8/10 Good

Bradley

Liked: Cleanliness, staff & service
The staff attempted to make the best but systems were broken
Stayed 1 night in Jun 2025

4/10 Poor

Caroline

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Laughably bad

Our stay was uncharacteristically, almost laughable, bad. Apparently the morning of, with no fault to the lovely guy who worked the front desk, the entire key card system had gone down which meant he had to let us into our individual rooms by opening the doors for us which led to a backup of check in’s at the front desk. As we like the Hilton brand, we stick with them pretty frequently which led us here in an emergency where flash flooding, and severe weather made us get off the interstate. He was so incredibly kind despite the circumstances he was under. I didn’t even think about using our app to book as it was a serious enough of an emergency and I was more worried about getting us to safety. The AC was off when we entered and took forever to cool the room down, in fact until we were falling asleep did it completely shut off finally because it was over 74 degrees when we went in. Under the duvet and top cover, the bed was haphazardly made, which led me to believe someone had came and went probably due to the room temps and the AC not cooling down. We still checked for bed bugs and decided to stay as we couldn’t outrun the storm. This is not my typical Hilton experience and the room was not furnished in a functional way; no coffee maker but we did have a tiny mini fridge that sort of kept my salad tempid. I decided not to eat it the next day because it was not kept cold the way a normal fridge would do it. Ok in an emergency but likely won’t return.
Stayed 1 night in Jun 2025

10/10 Excellent

Jimaris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!
Stayed 1 night in Jun 2025

10/10 Excellent

Pierre

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Nicholas

Stayed 2 nights in Jun 2025

4/10 Poor

Sharon, Morrisville

Traveled with group, Traveled with pets
Liked: Cleanliness
This is unusual but we were suddenly evacuated at about 5.45 am on Sunday, June 29, 2025. My friend and I were on the 3rd floor. The fire alarm went off waking us up. My dog, friend and I had to join others to navigate our way down the steps with no emergency lighting, go outside and wait until we could return to gather our belongings. There was no power, no lighting and NO guidance or assistance from the staff at that hotel. My friend injured her arm that was bleeding. Nobody I could see was offered any water or information. I could not officially check out or get a receipt of payment. We had to unpack our room by bringing everything down 3 flights of steps in the pitch dark with no help. Where was the emergency lighting? We were all in our own. The firemen were very helpful and let us k ow when everything was taken care of in the building. We had to be at a dog show early that morning and were unable to attend. I would like a refund of that night. It may not have been the staff’s fault but they surely did not do anything to assist us.
Stayed 2 nights in Jun 2025

2/10 Terrible

Toni

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Yvonne C

Stayed 2 nights in Jun 2025

6/10 Okay

Lynn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Starleana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, I enjoyed my stay
Stayed 1 night in Jun 2025

8/10 Good

Sara, Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Song

Liked: Cleanliness, staff & service, property conditions & facilities
A surprisingly not great experience. One elevator was broken while the other one experienced technical difficulties but was still being used (it didn’t always stop at the floor you pressed for). Breakfast was super poor quality. Our room didn’t get cleaned. The system showed us as a “no show” and they tried to give the room to someone else even after we checked in.
Stayed 2 nights in Jun 2025