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Recent guest reviews

Everything was fine

The room was comfortable but the bathroom left much to be desired. The shower was dirty, the shower rod was rusted, the floor had moldy spots and the water backed up when we ran the shower. During our stay the elevator was also out, and while on our way through the hotel and up the three flights of stairs we saw a lot of old dusty repair equipment in the stairwells, and dirty scuffed walls in the main hallways. It just didn't have that sparkling clean feeling you want after a long trip on the road. All in all we would not choose to stay here again but the staff was very friendly and helpful, we had no issues there.

Comfortable stay

Friendly staff and very clean.

I needed the room only for one night, the staff was friendly and the room was decent.

A great place to stay for two. All of the amenities that you will need for an extended stay. Convenient to RIC and the nearby Park N Go that I also recommend.

Good

Nice hotel, nice people/staff

The place was overall clean but this is my second time staying here and my internet is always blotchy when I stay but not only this, my lamp fixture was broken. So light beside my bed was not working, the stopped for the tub was broken, I was just like the what else and staff does not make sure toiletry items are full when new customers come. Lastly, the elevators and other areas were kind of hot. The rooms were perfect in regards to coolness but just outside of the room was kind of hot. Pretty much stuff was outdated. Overall, it was okay.

The hotel was lovely. Very clean. Only issue I had was tub and sink was stopped up. It caused a little inconvenience but they took care of it right away.

Water Pressure in the showers was so low the sink could have done a better job..

Perfect location for picking up a bus trip from nearby Target.

It had everything I needed in a place to stay. Only negative is no pool

This property was easy to get to and from the airport. Check in was quick and easy.

Room was very nice and comfortable. Also a good value.

I got an email to call Candlewood Suites shortly before leaving home. They told me they had overbooked and we're transferring us to their sister hotel Four Points by Sheraton. I will admit I was annoyed at first, but they made it easy and the other accommodations were very nice. Overall good experience, despite the change.

Home away from home! Extremely comfortable environment! A kitchen with a stove and refrigerator!! I love it!

A great place to stay close to the airport. Friendly staff, free airport shuttle and no air traffic noise. Comfortable room with nicely equipped kitchen.

Audubon Drive Richmond VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center
  • Business center

Located 0.9 mi (1.5 km) from White Oak Village, Candlewood Suites Richmond Airport, an IHG Hotel is within a 10-minute drive of Broad Street. This 103-room hotel has free in-room WiFi, free self parking, and a gym.


Rooms

The 103 rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include washers/dryers, coffee makers, and free local calls.


Property features

Candlewood Suites Richmond Airport, an IHG Hotel features a gym, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a library, laundry facilities, and an ATM.

Room options

Studio Suite, 2 Queen Beds

2 Queen Beds | Sleeps 4

Studio Suite, 2 Double Beds, Accessible (Comm)

2 Double Beds | Sleeps 4

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

1 Queen Bed | Sleeps 2

Suite, 1 Bedroom, Accessible (Mobil Tub)

1 King Bed and 1 Queen Bed | Sleeps 4

Guest reviews for Candlewood Suites Richmond Airport, an IHG Hotel

Everyone (14) Couples (5) Business (4) Family (12) Other (3) Friends (1)
5
Everyone

Everything was fine

By on Jan 18, 2022

3
Family

The room was comfortable but the bathroom left much to be desired. The shower was dirty, the shower rod was rusted, the floor had moldy spots and the water backed up when we ran the shower. During our stay the elevator was also out, and while on our way through the hotel and up the three flights of stairs we saw a lot of old dusty repair equipment in the stairwells, and dirty scuffed walls in the main hallways. It just didn't have that sparkling clean feeling you want after a long trip on the road. All in all we would not choose to stay here again but the staff was very friendly and helpful, we had no issues there.

By on Nov 16, 2021

5
Everyone

Comfortable stay

By on Oct 2, 2021

5
Family

Friendly staff and very clean.

By on Aug 15, 2021

Review comment responded on Sep 2, 2021

Thank you for your feedback and thank you for staying with us.

4
Friends

I needed the room only for one night, the staff was friendly and the room was decent.

By on Aug 7, 2021

Review comment responded on Sep 2, 2021

Thank you for your feedback and thank you for staying with us.

5
Everyone

A great place to stay for two. All of the amenities that you will need for an extended stay. Convenient to RIC and the nearby Park N Go that I also recommend.

By on Jul 27, 2021

Review comment responded on Jul 28, 2021

Thank you for giving us your feedback. We are glad you had a great stay with us.

4
Family

Good

By on Jun 12, 2021

Review comment responded on Jun 12, 2021

Hello Anonymous Thank you for your feedback and thank you for staying with us.

5
Everyone

Nice hotel, nice people/staff

By on Jun 1, 2021

Review comment responded on Jun 1, 2021

Hello Anonymous Thank you for your feedback and thank you for staying with us.

3
Everyone

The place was overall clean but this is my second time staying here and my internet is always blotchy when I stay but not only this, my lamp fixture was broken. So light beside my bed was not working, the stopped for the tub was broken, I was just like the what else and staff does not make sure toiletry items are full when new customers come. Lastly, the elevators and other areas were kind of hot. The rooms were perfect in regards to coolness but just outside of the room was kind of hot. Pretty much stuff was outdated. Overall, it was okay.

By on May 24, 2021

Review comment responded on May 24, 2021

Thank you for taking the time to give us your feedback. I apologize that you had some issues with your stay this time. I will look into this. We are getting ready to renovate the property so I hope you come back and see the new look when we are done. Thank you again.

4
Everyone

The hotel was lovely. Very clean. Only issue I had was tub and sink was stopped up. It caused a little inconvenience but they took care of it right away.

By on Mar 21, 2021

Review comment responded on Mar 21, 2021

Thank you for your feedback. I do apologize for the issue you had with the tub and sink and the inconvenience it may have caused you and I am glad to hear that the issue was resolved right away. Thank you for staying with us.

Candlewood Suites Richmond Airport, an IHG Hotel

5400 Audubon Drive, Richmond, VA 23231
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