Candlewood Suites Richmond Airport by IHG

2.5 star property
Suburban hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Candlewood Suites Richmond Airport by IHG

Exterior
1 bedroom, desk, blackout drapes, iron/ironing board
Studio Suite, 1 Queen Bed | Room amenity
Property amenity
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
5400 Audubon Drive, Richmond, VA, 23231
  • Place, Virginia Aviation Museum
    ‪2 min drive‬
  • Place, Greater Richmond Convention Center
    ‪8 min drive‬
  • Place, Virginia Commonwealth University
    ‪9 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪4 min drive‬

Room options

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Studio Suite, 2 Double Beds, Accessible (Communications)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(41 reviews)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Double Beds

7.2 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Double Beds

Studio Suite

7.6 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Richmond

Located 1 mi (1.5 km) from White Oak Village, Candlewood Suites Richmond Airport by IHG is within a 10-minute drive of Broad Street. This 103-room hotel has free in-room WiFi, free self parking, and a gym.

What's nearby

  • Virginia Aviation Museum - 2 min drive - 1.3 miles
  • Broad Street - 8 min drive - 6.6 miles
  • Greater Richmond Convention Center - 8 min drive - 8.1 miles
  • Virginia Commonwealth University - 9 min drive - 8.8 miles
  • Short Pump Town Center - 24 min drive - 24.2 miles

Getting around

  • Richmond Main Street Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 6 min drive

Restaurants

  • ‪Sheetz - ‬11 min walk
  • ‪Wawa - ‬12 min walk
  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Candlewood Suites Richmond Airport by IHG

Suburban hotel with a fitness center and a 24-hour front desk
Candlewood Suites Richmond Airport by IHG features a gym, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a library, laundry facilities, and a picnic area.
Guests can expect 32-inch LCD TVs with cable channels and DVD players, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Kitchens, washers/dryers, and refrigerators are other standard amenities. Housekeeping is not available.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per week (maximum USD 150 per stay)
  • Dogs and cats only
  • 2 total (80 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property is professionally cleaned
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Richmond Airport
Candlewood Suites Hotel Richmond Airport
Candlewood Suites Richmond Airport
Candlewood Suites Richmond Airport Hotel Richmond
Candlewood Suites Richmond Airport Aparthotel
Candlewood Suites Richmond

Frequently asked questions

Are free cancellation options available at Candlewood Suites Richmond Airport by IHG?

Candlewood Suites Richmond Airport by IHG offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Candlewood Suites Richmond Airport by IHG?

As of Nov 25, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond Airport by IHG on Dec 7, 2025 start from $95.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Candlewood Suites Richmond Airport by IHG?

This hotel is located in Richmond within a short 18-minute walk of White Oak Village. You'll also find Dorey Park and Dabbs House Museum & Henrico County Tourist Information Center within a short drive.

Is there parking available at Candlewood Suites Richmond Airport by IHG?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Candlewood Suites Richmond Airport by IHG include a casino?

No, Candlewood Suites Richmond Airport by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites Richmond Airport by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Candlewood Suites Richmond Airport by IHG?

Couples staying at this hotel will appreciate amenities like a kitchen and free Internet access as well as a library.

Does Candlewood Suites Richmond Airport by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites Richmond Airport by IHG have a restaurant with a breakfast menu?

No, Candlewood Suites Richmond Airport by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites Richmond Airport by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Candlewood Suites Richmond Airport by IHG for a fee of USD 75 per pet, per week.

Does Candlewood Suites Richmond Airport by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Candlewood Suites Richmond Airport by IHG?

The closest major airport to Candlewood Suites Richmond Airport by IHG is Richmond Intl. Airport (RIC), which is 2.5 mi away (6 minutes by car).

Are there rooms with balconies that I can book at Candlewood Suites Richmond Airport by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites Richmond Airport by IHG.

Reviews

Candlewood Suites Richmond Airport by IHG Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 379 out of 1004 reviews
Rating 8 - Good. 279 out of 1004 reviews
Rating 6 - Okay. 163 out of 1004 reviews
Rating 4 - Poor. 99 out of 1004 reviews
Rating 2 - Terrible. 84 out of 1004 reviews

Reviews

8/10 Good

Courtney

Stayed 3 nights in Aug 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont stay here ever!!!!!!

Absolutely aweful! Didnt stay. Filled with mold!
Stayed 1 night in Aug 2025

6/10 Okay

EDWINA D

Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Fred

Disliked: Property conditions & facilities
Phone did not work; no ice; iron missing.
Stayed 1 night in Aug 2025

6/10 Okay

JUNIOR

Liked: Staff & service
Stayed 3 nights in Jul 2025

2/10 Terrible

Melissa Marie

Disliked: Cleanliness, staff & service, property conditions & facilities
There was cockroaches
Stayed 8 nights in Aug 2025

2/10 Terrible

robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had to leave. The shower didnt work
Stayed 1 night in Aug 2025

8/10 Good

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My ice maker never did work and there should be handicap rails in all bathrooms. Safety comes first.
Stayed 4 nights in Aug 2025

2/10 Terrible

Jeremy

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
No towels in room or clean at desk. Room smelled like food. Staff tried to get in room at 10:30 before check out
Stayed 3 nights in Aug 2025

2/10 Terrible

Kate

Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Dissappointed

No airport shuttle. Room was humid and smelled very bad. There was NO BODY WASH, SHAMPOO, CONDITIONER, OR SOAP in the bathroom. Very dissappointed.
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

LOUISE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Marlynne

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Mildew smell

As soon as we opened the door to the room, there was a powerful musty/mildew smell and the bedding was damp. I was told it was the only room available. It was a last minute booking and we were too tired after a 6 hour drive to move to another hotel, so we stayed and blasted the air the whole time. The kitchenette wasn't stocked with much, but it served its purpose. The bathroom was fine.
Stayed 2 nights in Jul 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Jul 2025

8/10 Good

Betty Jean

Stayed 2 nights in Jul 2025

2/10 Terrible

Sin Lu Ruth

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room was not made
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looks nice from the outside. Coming inside there was a distinct smell in the lobby of smoke. I observed a few people who were right outside the front entrance smoking. When I got off the elevator on my floor, the smell of food was a bit overwhelming, as someone was clearly cooking in their room and had their door ajar. It was not a pleasant smell, and I don't have an aversion to smell, but this was a bit overwhelming. The room itself was okay, the bed was comfortable. The room was clean but needs to be updated. The room was nice enough to where I would stay again, but the smell of smoke in the lobby coupled with the overwhelming smell of food on the floor of my room was enough for me to rate the hotel as a 2, and not worth staying again.
Stayed 1 night in May 2025

10/10 Excellent

michelle, Charlotte

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice property my room AC didn’t work properly .
Stayed 1 night in Jul 2025

2/10 Terrible

Robert

Disliked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

Malik

Disliked: Cleanliness, property conditions & facilities, room comfort

Could’ve been better

First off, our tv was broken. The sink’s water pressure was very low and our AC unit was motion-censored and kept cutting off during our sleep. Concierge was nice enough to find us another room but we still had to deal with AC cutting off in the middle of the night due to us sleeping without moving. Overall, not the most comforting stay but I do appreciate front desk for doing what they could to make up for the rooms’ mishaps
Stayed 2 nights in Jul 2025

10/10 Excellent

nina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and spacious, it gave you a homelike feeling
Stayed 1 night in Jul 2025

4/10 Poor

Sheryle

Disliked: Cleanliness, staff & service, property conditions & facilities

Dirty

Terribly dirty, food crumbs all over the carpet. No ice. Refrigerator sounded like a smoke alarm. No hair dryer.
Stayed 1 night in Jul 2025

2/10 Terrible

Effie

The hotel was clean and the room was nice. However, customer service was horrible. There was confusion about the res
Stayed 1 night in Jul 2025