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Holiday Inn Express Richmond - Midtown by IHG

3.5 star property
Suburban hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express Richmond - Midtown by IHG

Exterior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2000 Staples Mill Rd, Richmond, VA, 23230
  • Carytown
    ‪4 min drive‬
  • Virginia Commonwealth University
    ‪6 min drive‬
  • University of Richmond
    ‪6 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

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Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room (Bed type assigned at check in)

Standard Room (Bed type assigned at check in) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room (Bed type assigned at check in)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About the neighborhood

Richmond

Located within a leisurely stroll of Shops at Willow Lawn, Holiday Inn Express Richmond - Midtown by IHG is within a few miles (5 km) of Monument Avenue. This 3.5-star hotel has 142 guestrooms and offers conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Carytown - 4 min drive - 2.6 miles
  • Virginia Museum of Fine Arts - 5 min drive - 2.5 miles
  • Virginia Commonwealth University - 6 min drive - 3.4 miles
  • University of Richmond - 6 min drive - 2.6 miles
  • Greater Richmond Convention Center - 8 min drive - 5.9 miles

Getting around

  • Richmond Staples Mill Road Station - 7 min drive
  • Richmond Intl. Airport (RIC) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Cookout - ‬7 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Wendy's - ‬6 min walk
  • ‪Shake Shack - ‬13 min walk

About this property

Holiday Inn Express Richmond - Midtown by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Guests of Holiday Inn Express Richmond - Midtown by IHG enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include microwaves, coffee makers, and free local calls.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Languages

English

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Exterior

Holiday Inn Express Richmond Downtown by IHG

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  • Free WiFi
  • Air conditioning
  • Gym
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The price is $119
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Games
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool is open from May 22 to September 05.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No alcohol is served at Holiday Inn Express Richmond - Midtown by IHG.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn I 64 West End
Holiday Inn I 64 West End Hotel
Holiday Inn I 64 West End Hotel Richmond
Holiday Inn I 64 West End Richmond
Holiday Inn West End
West End Holiday Inn

Frequently asked questions

Is free cancellation available at Holiday Inn Express Richmond - Midtown by IHG?

Holiday Inn Express Richmond - Midtown by IHG offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express Richmond - Midtown by IHG?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Richmond - Midtown by IHG on Jun 29, 2025 start from $118.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Holiday Inn Express Richmond - Midtown by IHG?

Based on positive ratings, guests enjoy the hotel's location in Richmond, and it's within a short 11-minute walk of Shops at Willow Lawn. You'll also find Broad Street and Science Museum of Virginia within a short drive.

Is there parking available at Holiday Inn Express Richmond - Midtown by IHG?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Holiday Inn Express Richmond - Midtown by IHG include a casino on the premises?

No, Holiday Inn Express Richmond - Midtown by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Richmond - Midtown by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 10:00 PM and the seasonal pool will be open from May 22 until September 05.

Is Holiday Inn Express Richmond - Midtown by IHG good for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a seasonal outdoor pool and a 24-hour fitness facility.

Are there hot tubs at Holiday Inn Express Richmond - Midtown by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Richmond - Midtown by IHG have a restaurant that serves breakfast?

Holiday Inn Express Richmond - Midtown by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express Richmond - Midtown by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Richmond - Midtown by IHG though service animals are welcome.

Does Holiday Inn Express Richmond - Midtown by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express Richmond - Midtown by IHG?

The closest major airport to Holiday Inn Express Richmond - Midtown by IHG is Richmond Intl. Airport (RIC), which is 15.1 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express Richmond - Midtown by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Richmond - Midtown by IHG.

Holiday Inn Express Richmond - Midtown by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 518 out of 1006 reviews
Rating 8 - Good. 271 out of 1006 reviews
Rating 6 - Okay. 106 out of 1006 reviews
Rating 4 - Poor. 47 out of 1006 reviews
Rating 2 - Terrible. 64 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, great hot breakfast (biscuits and gravy!), very good fitness room, and a really nice game room with a full pool table and shuffleboard table.
Stayed 2 nights in Apr 2025

4/10 Poor

Davian

Traveled with group
Disliked: Cleanliness, staff & service
The property had a shortage of sheets and linens on hand which made it hard to relax comfortably at night for my guest. Also the shower when I walked seems to be recently used.
Stayed 1 night in Mar 2025

10/10 Excellent

Rachelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Staff / Softest Sheets Ever

The softest sheets I’ve ever seen for a hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Norma

Fine
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Won’t be back..

The bed was quite hard. The lamp shade was missing. The bathroom was extremely tiny and hard to maneuver around in. There was a creepy side vent in the shower in front of you as you’re showering. And when my daughter and I were putting ice in our cooler there was I’m pretty sure a dead bed bug on the air vent. I hope I’m wrong…..but I did report it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Evgeniia

Stayed 2 nights in Feb 2025

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and helpful
Stayed 1 night in Mar 2025

6/10 Okay

Sylvia H.

Business traveler
Liked: Staff & service
The front desk staff were friendly and helpful. However, I found the room very basic. The towels were rough, the shower was fair, and the only mirror was in the bathroom over the sink. There was no full length mirror or any other mirror, which was inconvenient. My room was never cleaned, which was okay, but I was surprised.
Stayed 3 nights in Mar 2025

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities
helpful staff
Stayed 1 night in Jan 2025

4/10 Poor

Scott

Disliked: Staff & service, property conditions & facilities
You really need to fix the elevators. Why is it okay to have everyone wait so long every time they go to use the elevator?
Stayed 4 nights in Mar 2025

8/10 Good

Willie

Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Stayed 1 night in Feb 2025

6/10 Okay

Mary

Traveled with family
Stayed 3 nights in Feb 2025

2/10 Terrible

michael

Business traveler
Disliked: Cleanliness, staff & service
Checkin in staff terrible
Stayed 2 nights in Feb 2025

2/10 Terrible

michael

Business traveler
Disliked: Staff & service
Check in staff terrible
Stayed 1 night in Mar 2025

6/10 Okay

Todd

Traveled with family
Liked: Staff & service, amenities
We checked in and went to our first room that hadn’t been cleaned yet. We went and got another room and found it mostly clean (night stand had water stains and desk had hard candy stuck to it). Bathroom wall had something stuck to it and ceiling in bedroom had stains. Breakfast was typical hotel hotel breakfast. Expected more with buildup from desk person at check in. Selection was limited. Mostly clean hotel, near train tracks.
Stayed 1 night in Feb 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was perfect to stay at with a game room for extra fun.
Stayed 1 night in Feb 2025

2/10 Terrible

Durrell

Disliked: Property conditions & facilities
No room keys was a super inconvenience They said the keys machine broke 20mins ago to find out it hasn’t worked for a week Breakfast was limited because they ran out of food Definitely not worth my money The room was the only thing good about the property Won’t book there again
Stayed 1 night in Feb 2025

6/10 Okay

Adrian

Stayed 1 night in Feb 2025

6/10 Okay

Jennifer L

Traveled with family
Liked: Cleanliness, property conditions & facilities
It was decent but would have liked to have known well in advance (not during check in) that we wouldn't have a key card. Breakfast was quite sparce on the one day when we came down at 8:30a. Overall, OK stay, but not likely to be back.
Stayed 3 nights in Feb 2025

6/10 Okay

Gary

Business traveler
Liked: Staff & service
Key card machine/system was down the entire time. Had to be let into my room every time I left. Felt a bit like a prisoner in my room. If I leave a front desk person has to come up to the 5th floor and open my door for me.
Stayed 1 night in Feb 2025

8/10 Good

Brian

Stayed 1 night in Feb 2025

2/10 Terrible

Cara

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Didn't have room keys the entire long weekend. Poorly handled response to that. We noted our concerns about security with staff letting guests into their rooms on an honor system of plainly stating the room they needed to enter. Zero checking of names or reservations even after verbally claiming such a policy would be in place. Elevator went out. Didn't receive housekeeping the entire stay. Breakfast was abysmal. Not staying at an Holiday Inn again but certainly not this one.
Stayed 3 nights in Feb 2025

2/10 Terrible

Kayne

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Brian

Room key system didn’t function. Employees had to escort everyone to their rooms.
Stayed 2 nights in Feb 2025

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