Location is the best
Best in this price range in the area. Very safe, and plenty of great restaurants near by.
Great hotel in a great area.
everything was fine except for the bath towels. The last thing you experience or use in most hotels is the shower and towels. the bath towels were lf very low quality.
I have stayed in this hotel multiple times before but not in the past 18 months due to COVID. My stay this time was disappointed that the quality of breakfast has been significantly down from before. Everyday same thing. Simple thing like sausage is no longer served. Coffee tasted weird. After three days of same breakfast, I completely lost my appetite.
No good place to walk dogs.
The property was nicely placed and convenient to shopping. I will never use Orbitz insurance again. This is the second time I needed to change the reservation and because I prepaid, Orbitz would not let me alter or change the reservation.
Cleaning
I never got to check in because there systems were down when we arrived. Waited about 40 minutes and still wasn’t up. Went to another hotel because it was late and we were tired.
The hotel was fine in general. However, I would have enjoyed the experience better had the front desk staff not treated me like I was incompetent and also required that I remove my facemask despite my expressed aversion to being potentially exposed to COVID-19. As someone who travels frequently, the treatment I received by the hotel staff at the front desk during check-in was grossly disappointing. I would not return here based on that experience alone.
Such a comfy stop on my trip. My favorite place to rest between NY and FL.
Was not to please with this stay to say the least. First when we pulled back the sheets, the sheets were soiled or maybe a stain that is just stubborn but they shouldn’t have been used. First there is no way to phone to the front desk, I had to walk down to them. I checked in about 4pm and let them about the issue at 430ish. We left the hotel an hour later hoping they were going to change it while there. We get back at 830 and no one has came still so I had to walk back down to complain again. This time my request was taken care of less than 15 mins this time. We went for a swim that night and there was no pool towels so we had to walk back cold and wet. Elevators floors were dirty too. No one was actively cleaning this place
Always clean and friendly when I stay. Pool was nice , just wish the hot tub was available.
We loved the location and the price. Short Pump is an upscale suburb of Richmond, but the hotel was affordable. Our room was in need of some minor repairs, but very clean and the staff was very friendly and professional.
Everything was superb
When I arrived at the property, they could not find my reservation, but they found a room for me, anyway. Excellent staff, quiet and comfortable room. I hope to use this hotel again after Covid restrictions are lifted.
Located in Short Pump within a mile (2 km) of Short Pump Town Center, Wingate by Wyndham Richmond Short Pump is within 2 miles (3 km) of Sheltering Arms Institute. This 102-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.
32-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Refrigerators, microwaves, and free local calls are other standard amenities.
At Wingate by Wyndham Richmond Short Pump, guests enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Location is the best
Best in this price range in the area. Very safe, and plenty of great restaurants near by.
Great hotel in a great area.
everything was fine except for the bath towels. The last thing you experience or use in most hotels is the shower and towels. the bath towels were lf very low quality.
I have stayed in this hotel multiple times before but not in the past 18 months due to COVID. My stay this time was disappointed that the quality of breakfast has been significantly down from before. Everyday same thing. Simple thing like sausage is no longer served. Coffee tasted weird. After three days of same breakfast, I completely lost my appetite.
No good place to walk dogs.
The property was nicely placed and convenient to shopping. I will never use Orbitz insurance again. This is the second time I needed to change the reservation and because I prepaid, Orbitz would not let me alter or change the reservation.
I am glad to hear that you liked your stay with us at Wingate by Wyndham Richmond Short Pump. I do appreciate the time you have put into your review. We will address your concerns with the bath towels. I hope that you will visit us again in the future and that we will surpass your recent experience.