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Wingate by Wyndham Richmond Short Pump

2.5 out of 5.0

Wingate by Wyndham Richmond Short Pump

2.5 out of 5.0

Recent guest reviews

Nice as always. Clean, in excellent condition. I have stayed here many times and will continue to do so

Breakfast options could be increased. Coffee options were limited.

Very nice and comfortable, great location, convenient to everything.

Clean and convenient and the breakfast was good. I would stay again.

The staff was pleasant, the breakfast was alright, and the room was comfortable, quiet and clean. I would stay again.

Very nice and clean stay. Wish we could have enjoyed the indoor pool, breakfast was complimentary and very nice. Close to all stores.

Good hotel for the price. The room was specious and clean. Breakfast was standard. Not too many tables and it got a bit crowded at some point. But overall very pleasant stay

I wish the water in the pool was heated. The breakfast was good.

Friendly staff. Convenient location. Very clean. Beautiful rooms. Great breakfast.

If you could Please serve potatoes during and bacon during your breakfast hours that would be great

Breakfast could be improved - toaster was marginal and overall very bland.

Good location and very nice room with a comfortable bed. Great breakfast the following morning before my flight! Friendly staff.

I think the pool should have a heater in it since it’s an indoor pool other than that everything was ok

Nice as always. Clean, in excellent condition. I have stayed here many times and will continue to do so

Close to west end shopping. Clean room, grest breakfast, indoor heated pool and hot tub, easy parking.

Nice hotel, staff, room, and breakfast all very good.

Upon arriving we had to revisit the front desk because our keys would not work. Once corrected we had some issues with the door reader. It would take three to five times before it would open. We did not have any hot water for showers and the remote would not operate the television. Overall was just ok but next time I would pay more to stay at a hotel without these annoyances.

Nice hotel.. nice staff. Just had no hot water in the morning..

13991 N Gayton Rd Richmond VA

Hotel highlights

  • Close to Short Pump Town Center
  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Located within a mile (2 km) of Short Pump Town Center, Wingate by Wyndham Richmond Short Pump is within 3 miles (5 km) of Children's Museum of Richmond. This 102-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Free hot/cold buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant.


Rooms

Guests can expect to find 32-inch an LCD TV with satellite channels and pay movies, along with free WiFi and wired Internet. The pillowtop bed provides a full night's sleep, and the bathroom offers a soaking tub, hair dryers, and designer toiletries. Other standard amenities include a sofa bed, a refrigerator, and a microwave.


Property features

At Wingate by Wyndham Richmond Short Pump, guests enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Suite, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 6

Room, Accessible

Queen 2 | Sleeps 4

Guest reviews for Wingate by Wyndham Richmond Short Pump

Everyone (30) Business (16) Couples (45) Family (26) Other (7) Friends (6)
4
Everyone

By on Jun 26, 2019

5
Everyone

Nice as always. Clean, in excellent condition. I have stayed here many times and will continue to do so

By on Jun 24, 2019

4
Family with small children

Breakfast options could be increased. Coffee options were limited.

By on Jun 17, 2019

Review comment responded on Jun 20, 2019

Guest feedback is always appreciated and we want to know what our customers are looking for. Thank you for taking time to share your experience with us and for choosing us in your travel plans. We hope you enjoyed the Short Pump/Richmond area and will visit us again in the future.

5
Families

Very nice and comfortable, great location, convenient to everything.

By on Jun 13, 2019

Review comment responded on Jun 20, 2019

Terrific! It always makes us happy to learn that our guests had a perfect stay at Wingate Richmond Short Pump in our central area with plenty of things to do. Hopefully you and the family began your day with a visit to our delicious complimentary hot and cold breakfast buffet that offers plenty of options. Thank you for your review and we hope you'll come back and be our guest again soon.

4
Everyone

By on May 24, 2019

Review comment responded on May 29, 2019

It was our pleasure to provide you with a clean, comfortable guest room and many convenient amenities like our heated indoor swimming pool, hot tub and fitness room. As it is our goal to provide superior customer service to all our guests, we hope you found our hospitality satisfactory. We hope you had a terrific time while in the Richmond area and found our central location to be convenient for your needs. Please visit us again.

4
Business Business Travelers

Clean and convenient and the breakfast was good. I would stay again.

By on May 17, 2019

Review comment responded on May 22, 2019

It's so gratifying to see that you experienced superior service from our staff during your recent business visit and you had a pleasant experience. Yes, our morning breakfast is very good and many guests appreciate the value combined with our other hotel amenities. Hopefully you were also able to unwind in the evening with a dip in our heated indoor pool and hot tub or simply relax with a drink at our lobby bar. Do come back and stay with us again as we’d love to have you back again.

5
Business Business Travelers

The staff was pleasant, the breakfast was alright, and the room was comfortable, quiet and clean. I would stay again.

By on May 5, 2019

Review comment responded on May 9, 2019

Wow, Beth, thank you so much for the outstanding review score and we so appreciate you taking the time to leave us such positive remarks. We are delighted that you found our staff to be pleasant and that your accommodations were comfortable, quiet, and clean, the perfect recipe for a restful stay. Hopefully your work trip went well and that you were able to take advantage of our business center with desktop/printer/copier as well as make use of our abundant boardroom, meeting, and conference spaces. After a tiring day many guests enjoy relaxing at our indoor pool with enormous hot tub and then stopping by our very own DJ’s Bar and Grill for a nightcap and snack. We hope you’ll consider staying with us, again, the next time you’re in the area.

5
Family with small children

Very nice and clean stay. Wish we could have enjoyed the indoor pool, breakfast was complimentary and very nice. Close to all stores.

By on Apr 19, 2019

Review comment responded on Apr 25, 2019

Thank you for you feedback! Yes, we provide our guests with clean, comfortable accommodations at a great value to make them feel at home. We are happy to see that you appreciated that from our Wingate hotel and happy to have you as our recent guest. Our indoor heated pool and large hot tub are a popular feature at hotel and maybe you can come back to enjoy them another time. Hopefully you did have a chance to visit our morning complimentary breakfast or have a snack and cocktail at our D.J.’s Bar and Grill onsite which many find convenient way to end the day. There is plenty to do and see in the Short Pump/Richmond area, and we do hope you will be out guest again in the future.

4
Families Families

Good hotel for the price. The room was specious and clean. Breakfast was standard. Not too many tables and it got a bit crowded at some point. But overall very pleasant stay

By on Apr 12, 2019

Review comment responded on Apr 17, 2019

Thank you so much for taking the time to leave us helpful comments about your recent visit at our Wingate. We appreciate you choosing to stay with us and are pleased that our room accommodations were comfortable and of great value to you. Hopefully you enjoyed some of our popular hotel amenities such as our free wi-fi access, indoor pool with enormous hot tub, and our complimentary shuttle for rides within 5-miles of our property. Please come stay with us again, the next time you are in the Richmond area.

4
Families

I wish the water in the pool was heated. The breakfast was good.

By on Apr 5, 2019

Review comment responded on Apr 11, 2019

Thank you for staying with us and we do hope you and your family had a nice time while in the Richmond area. We are delighted to see that you took advantage of our complimentary breakfast and enjoyed it. Our indoor pool is typically heated to a nice temperature, but we are sorry if it wasn’t satisfactory during your visit. We hope you had a chance to soak in our oversized hot tub instead or have a cocktail at our lobby lounge in the evening. Please come back to be our guests again!

Wingate by Wyndham Richmond Short Pump

13991 N Gayton Rd, Richmond, VA 23233