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Recent guest reviews

AC kept us awake all night prior to a 4am wake up.

Liked everything but the breakfast choices The entire staff was friendly & professional. Nicole, front desk professional, was exceptionally kind & welcoming. A bonus is that the Hyatt is walking distance to Target, Michael's, restaurants & other stores. Great hotel in a great location!

I hate to even write this review! But during Covid I expected the staff to be even more attentive to the cleaning guidelines. But the first thing I encountered in the room is sitting in someones pee on the toilet seat. Then I took the shower and when I dropped the soap it was covered in hair( i assume pubic hair). I don’t thing I ever have been this disgusted!

The property and the room were Perfect and simple.

Had to stay here when I got stranded by the snow. Very good experience here.

Very convenient and in close proximity to airport for early flight

Location is great with lots of restaurants, a Target, and Public nearby. Hotel room was very nice with a large couch, fridge, and desk. Late night snacks available 24/7, bar area, and staff is very nice.

I always stay there when in Richmond. Super close to the downtown (7 mins drive), lots of places to eat near by, shopping plaza right in front. Stuff is great. Free parking. Really good free breakfast. Really nice and quiet place.

I liked the hotel, but, we had a case of the slammin’ door bandit for several hours after midnight. I don’t know if guests were going room to room and letting the doors slam behind them. This was my only complaint.

Nice hotel but nerd to pay more attention to cleaning. There were lots of dead lady bugs and other types of flying and crawling bugs dead all around the window and HVAC that needed to be cleaned up! The staff was excellent and very helpful!

When it comes to dependability, we can always count on a great stay at Hyatt Place, no matter what state we're traveling through! Not only are the rooms nicely laid out, but the free breakfasts are so much more than just the continental type of breakfast.

My husband and I have stayed at this hotel before, as well as a couple other Hyatt Place locations, and have always been impressed. Unfortunately this visit wasn't up to par. The linens were worn thin, and our fitted sheet was torn at the bottom. The sofa was also worn out with saggy cushions. The breakfast was pretty average. Finally, I was really quite annoyed that they had a photo of a much nicer pool than the pool that was actually at the hotel. The pool was the biggest reason I chose this hotel over others in the area. There were some things that really did impress me, however. Every staff member was very friendly and courteous. Also, the location couldn't be beat -- less than 10 minutes downtown, right off the highway, and surrounded by stores and restaurants within walking distance.

The hotel overall was very good. I love the location. Conveinient to shopping and eateries. However, I needed to change rooms. The one initially assigned had a strange odor. The second was fine.

very nice room and service as the staff was very accomidating and aonderful when checking in and out.The hotel room was very filthy as their was hair everywhere and rappers under the sofa.The bathroom was very dirty as the entire room looked like it hadn't been cleaned in weeks. The carpets were very dirty and their was dirt and dust everywhere.

I said it is good. Please do not ask me to write at least 50 characters worth of my comments as I neither have time not anything more to say!

We had to make 2 calls to hotel to request handicap room or one that is next to the elevator. Arrived at the hotel to find they didn't have a record of any special request. It took an extended amount of time to check us into our room. Once in our room, we had trouble with tv turning off automatically. They switched our room and had the same issues with tv. It ended up being the cable company. I want to mention that Courtney went above and beyond to accommodate us. She's acceptional for customer service.

The staff greets you warmly on your way in to this beautiful hotel. After checking in, we took a dip in the indoor pool, and did a short workout in the gym. The room was perfect. Great place to stop.

Great service and staff would stay there again love it

S Laburnum Avenue Richmond VA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas
  • Free uncovered self parking
  • Onsite dining

Located within a leisurely stroll of White Oak Village, Hyatt Place Richmond Airport is within a few miles (5 km) of Dabbs House Museum & Henrico County Tourist Information Center. This 151-room, 3-star hotel welcomes guests with conveniences like a 24-hour fitness center, free self parking, and a free airport shuttle.


Dining

Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. You can sip a beverage at the coffee shop/café.


Rooms

All of Hyatt Place Richmond Airport's 151 rooms are air-conditioned and have an array of amenities, including microwaves, coffee makers, and free newspapers. Guests can expect to find WiFi and 42-inch flat-screen TVs with satellite channels and first-run movies. Bathrooms have hair dryers and free toiletries. Free local calls and ironing boards are also standard.


Property features

At Hyatt Place Richmond Airport, guests have access to a 24-hour fitness center, free WiFi in public areas, and conference space. There's free parking, as well as a free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, a microwave in a common area, and express check-in.

Room options

Room, 1 King Bed (High Floor)

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 5

Room, 2 Queen Beds (High Floor)

2 Queen Beds | Sleeps 5

Room, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for Hyatt Place Richmond Airport

Everyone (9) Couples (21) Business (10) Family (23) Friends (5) Other (7)
2
Family Business Business

AC kept us awake all night prior to a 4am wake up.

By on May 22, 2021

2
Everyone

By on May 16, 2021

5
Family Family

Liked everything but the breakfast choices The entire staff was friendly & professional. Nicole, front desk professional, was exceptionally kind & welcoming. A bonus is that the Hyatt is walking distance to Target, Michael's, restaurants & other stores. Great hotel in a great location!

By on Apr 8, 2021

4
Everyone

By on Nov 23, 2020

Review comment responded on Dec 1, 2020

I am sorry we did not meet all of your needs. please feel free to let us know what we can improve.

1
Business Business

I hate to even write this review! But during Covid I expected the staff to be even more attentive to the cleaning guidelines. But the first thing I encountered in the room is sitting in someones pee on the toilet seat. Then I took the shower and when I dropped the soap it was covered in hair( i assume pubic hair). I don’t thing I ever have been this disgusted!

By on Sep 10, 2020

Review comment responded on Sep 10, 2020

Good morning and thank you for taking the time to share your experience. Please feel free to reach out to the hotel and contact me directly as i would love to discuss these issues with you. Be Well

5
Everyone

The property and the room were Perfect and simple.

By on Sep 1, 2019

5
Everyone

Had to stay here when I got stranded by the snow. Very good experience here.

By on Dec 11, 2018

5
Everyone

Very convenient and in close proximity to airport for early flight

By on Oct 29, 2018

5

great hotel

Everyone

Location is great with lots of restaurants, a Target, and Public nearby. Hotel room was very nice with a large couch, fridge, and desk. Late night snacks available 24/7, bar area, and staff is very nice.

By on May 11, 2018

5
Everyone

I always stay there when in Richmond. Super close to the downtown (7 mins drive), lots of places to eat near by, shopping plaza right in front. Stuff is great. Free parking. Really good free breakfast. Really nice and quiet place.

By , from Old Bridge, NJ on Apr 24, 2018

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