This hotel never disclosed that there would be major construction going on. A large part of the property was closed off, making it confusing and difficult to navigate. We had toddlers and an elderly grandma, and spent nearly 30 minutes in the heat trying to find our tower and room, even carrying a stroller down stairs and across grass. The construction noise started early every morning, and the pools near our tower were closed and out of service. Staff were unhelpful and unfriendly, and there was no room service available. This was our first trip to Hawaii, and it was ruined by this experience. They shouldn’t be booking guests in the Lahaina Tower until construction is done. If you’re planning a trip to Maui, stay anywhere else.