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Recent guest reviews

Many of the rooms were interior facing to an atrium with a pool, which was dark and very crowded with lots of loud kids. The pool was dirty; there were dirty clothes and hair bands laying around and never cleaned up, and staff didn't replace towels. And the TV throughout the property wasn't working.

Airport shuttle could be updated for a hotel as nice as this .....

excellent Wi-Fi for a business trip and very, very, very kind staff

Super clean, modern, comfy bed, awesome staff! Would stay here again if in the area.

I had a very comfortable rest. The breakfast is fresh and delicious. Asia, Angela, Michelle, Kenneth, Chris and Keith are have SUPERB customer service ethic. Housekeeping does a great job of ensuring the room is clean and stocked.There is enough parking for every visitor. This hotel does not have smart TVs so you will have to stream through a tablet or phone. Also, the walls are very thin, occasionally it's hard to tell if some sounds are your unit or the next. I would recommend this location for a comfortable rest and for people that value customer service. Thank you Four Points.

Shower did not get hot even after a very long time

Close to shopping mall, grocery stores, and all shopping. Great Location, but the temperature in the room was hard to control for me.

I have almost all positive things to say about the property. It is in a good location for both the airport and the city. The property was nice and the room well appointed. My but issue comes with the climate control. It was a mess. The in room thermostat had no control over the actual air conditioner/heater. The air conditioner/heater had a bad thermostat and just continued to run unless one reversed it. In otherwords it did not turn off when it reached the temperature that was programmed in.

Good location near the mall. Lots restaurants there. Room is large as normally, clean and tidy. Unfortunately the period living was in decorating...a bit noisy...But anyway use spg everywhere first.

Hotel is tired. Rooms need updating. Not seen a room for years where the window opens to the indoor swimming pool. Very dark room.

Tons of shops, store and restaurants across the street. Only like 1 mile to the airport and they have a shuttle (just call once you land) Beds are very comfortable, bathrooms are nice. There's a restaurant in the hotel that serves all meals. In-door pool and a banquet hall

I just stayed there for one night before I had a early flight the next morning. The hotel was top notch. I highly recommend it.

Excellent in all. Neat rooms and experienced guest service. Closer to where I wanted to go and closer to Airport too.

Hotel was renovated from the last time I've seen the place. The interior and rooms have almost the same feel. I was placed in an interior room with a view of the pool. The pool is indoors, so I had no real outside light. Good idea on the bathroom amenities in dispensers instead of small bottles. Overall was a great stay. If the price was any higher though, I would look into other hotels.

Staff was fantastic. Location is quick to interstate and minutes from downtown. Good area.

Nice, clean overnight stay. Convenient location, plenty of parking. We arrived late and left early, so we did not have time to explore the area or make much use of the hotel. Something that needs to be changed is the Free Breakfast listed on Or bitz website, there is NO free breakfast. They do have a restaurant but it was going to be a wait, we needed a grab and go type breakfast bar.

The hotel is ok. Nothing to brag about. Nothing to complain about

S Laburnum Avenue Richmond VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located within a leisurely stroll of White Oak Village, Four Points by Sheraton Richmond Airport is within a few miles (5 km) of Dabbs House Museum & Henrico County Tourist Information Center. This 3-star hotel has 155 guestrooms and offers an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning off right with cooked-to-order breakfast served for a fee.


Rooms

All 155 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Free newspapers, free bottled water, and safes are other standard amenities.


Property features

At Four Points by Sheraton Richmond Airport, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a computer station.

Room options

Junior Suite, 1 King Bed with Sofa bed, View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 3

Suite, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Four Points by Sheraton Richmond Airport

Everyone (10) Business (5) Family (11) Other (2)
2
Family

Many of the rooms were interior facing to an atrium with a pool, which was dark and very crowded with lots of loud kids. The pool was dirty; there were dirty clothes and hair bands laying around and never cleaned up, and staff didn't replace towels. And the TV throughout the property wasn't working.

By , from DC on Jan 20, 2020

Review comment responded on Jan 21, 2020

Thank you for providing us with your feedback. We strive to make every stay outstanding. We apologize your stay was not as expected. Please feel free to reach out to the hotel if you would like to discuss further. Thank you for staying with us.

5
Family Family

Airport shuttle could be updated for a hotel as nice as this .....

By on Dec 17, 2019

Review comment responded on Dec 17, 2019

Thank you for this feedback. We are happy to see you enjoyed the hotel.

4
Business Business

excellent Wi-Fi for a business trip and very, very, very kind staff

By , from Delray Beach, FL on Oct 17, 2019

Review comment responded on Oct 17, 2019

Thank you for your feedback. It is great to hear our Wi-Fi was excellent and our staff was so kind!

5
Family Family with small children Family

Super clean, modern, comfy bed, awesome staff! Would stay here again if in the area.

By on Sep 2, 2019

Review comment responded on Sep 20, 2019

Thank you for your feedback! It is fantastic to hear our Hotel was so clean, modern and that our beds were comfy.We look forward to having you stay again.

5
Everyone

I had a very comfortable rest. The breakfast is fresh and delicious. Asia, Angela, Michelle, Kenneth, Chris and Keith are have SUPERB customer service ethic. Housekeeping does a great job of ensuring the room is clean and stocked.There is enough parking for every visitor. This hotel does not have smart TVs so you will have to stream through a tablet or phone. Also, the walls are very thin, occasionally it's hard to tell if some sounds are your unit or the next. I would recommend this location for a comfortable rest and for people that value customer service. Thank you Four Points.

By on Jun 2, 2019

4
Everyone

By on May 20, 2019

5
Everyone

By on Jan 21, 2019

4
Everyone

By on Nov 11, 2018

5
Everyone

Shower did not get hot even after a very long time

By on Mar 25, 2018

4

great location!

Everyone

Close to shopping mall, grocery stores, and all shopping. Great Location, but the temperature in the room was hard to control for me.

By , from Richmond, VA on Mar 5, 2018

Four Points by Sheraton Richmond Airport

4700 S Laburnum Avenue, Richmond, VA 23231
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