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Four Points by Sheraton Richmond Airport

3.0 out of 5.0

Recent guest reviews

Good location near the mall. Lots restaurants there. Room is large as normally, clean and tidy. Unfortunately the period living was in decorating...a bit noisy...But anyway use spg everywhere first.

Hotel is tired. Rooms need updating. Not seen a room for years where the window opens to the indoor swimming pool. Very dark room.

Tons of shops, store and restaurants across the street. Only like 1 mile to the airport and they have a shuttle (just call once you land) Beds are very comfortable, bathrooms are nice. There's a restaurant in the hotel that serves all meals. In-door pool and a banquet hall

I just stayed there for one night before I had a early flight the next morning. The hotel was top notch. I highly recommend it.

Excellent in all. Neat rooms and experienced guest service. Closer to where I wanted to go and closer to Airport too.

Hotel was renovated from the last time I've seen the place. The interior and rooms have almost the same feel. I was placed in an interior room with a view of the pool. The pool is indoors, so I had no real outside light. Good idea on the bathroom amenities in dispensers instead of small bottles. Overall was a great stay. If the price was any higher though, I would look into other hotels.

Staff was fantastic. Location is quick to interstate and minutes from downtown. Good area.

Nice, clean overnight stay. Convenient location, plenty of parking. We arrived late and left early, so we did not have time to explore the area or make much use of the hotel. Something that needs to be changed is the Free Breakfast listed on Or bitz website, there is NO free breakfast. They do have a restaurant but it was going to be a wait, we needed a grab and go type breakfast bar.

The hotel is ok. Nothing to brag about. Nothing to complain about

The room could have been cleaner. The carpet was dirty, window shade dingy and the bathroom could have been cleaner. I spent good money for the weekend and i don't feel like i got my money's worth. The location was perfect but i don't think i would chose this location to stay again.

Nothing special to report. No fridge. No microwave. No breakfast included. Coffee OK.

Clean rooms and Accessible To nearby bars & restaurants

Hotel location was on the main hwy , the stall were pleasant, room clean. it was difficult sleeping the heating unit made too much noise.

The room was excellent and very comfortable. The service was not that. I checked in and immediately was told I was not entitled to the free breakfast in the morning. WoW, welcome to me! In the morning my ironing board would not stay upright, the hot water ran out in about 3 minutes into my shower for some reason. When I was leaving I told the front desk clerk (a different one from last evening) and I was told "yea, that seems to happen at times" there was a coffee station set up so I went to get a cup of coffee but it was empty. I asked if they were going to make more and was told "no". this was at 8:00am. So, to wrap it up: Loved the bed (very comfy) hated the help. And, I would have rather taken a warmer shower.

The room was nice and the location was close to everything.

Everthing about the hotel was real good, when the maids cleaned the room they did not pick up the floor

Room options

Traditional Room, 2 Double Beds

Full 2 | Sleeps 4

Deluxe Room, Accessible

King 1 | Sleeps 2

Guest reviews for Four Points by Sheraton Richmond Airport

Everyone (3) Business (5) Family (6) Other (2)
3

value place

Everyone
Restaurant near the hotel

Good location near the mall. Lots restaurants there. Room is large as normally, clean and tidy. Unfortunately the period living was in decorating...a bit noisy...But anyway use spg everywhere first.

By , from Shanghai on Aug 22, 2017

3
Everyone

Hotel is tired. Rooms need updating. Not seen a room for years where the window opens to the indoor swimming pool. Very dark room.

By on May 6, 2017

5

great location & comfort

Everyone

Tons of shops, store and restaurants across the street. Only like 1 mile to the airport and they have a shuttle (just call once you land) Beds are very comfortable, bathrooms are nice. There's a restaurant in the hotel that serves all meals. In-door pool and a banquet hall

By on Jan 24, 2017

5

very nice hotel

Singles

I just stayed there for one night before I had a early flight the next morning. The hotel was top notch. I highly recommend it.

By on Jul 11, 2015

5

trip

BusinessTravelers

Excellent in all. Neat rooms and experienced guest service. Closer to where I wanted to go and closer to Airport too.

By on Mar 16, 2015

4

good for a work stay

BusinessTravelers

Hotel was renovated from the last time I've seen the place. The interior and rooms have almost the same feel. I was placed in an interior room with a view of the pool. The pool is indoors, so I had no real outside light. Good idea on the bathroom amenities in dispensers instead of small bottles. Overall was a great stay. If the price was any higher though, I would look into other hotels.

By on Feb 20, 2015

4

great location

Families

Staff was fantastic. Location is quick to interstate and minutes from downtown. Good area.

By on Aug 14, 2014

3

nice overnight stay

Families

Nice, clean overnight stay. Convenient location, plenty of parking. We arrived late and left early, so we did not have time to explore the area or make much use of the hotel. Something that needs to be changed is the Free Breakfast listed on Or bitz website, there is NO free breakfast. They do have a restaurant but it was going to be a wait, we needed a grab and go type breakfast bar.

By on Jul 28, 2014

3

above average

Families

The hotel is ok. Nothing to brag about. Nothing to complain about

By on Jun 23, 2014

3

disappointed

Singles

The room could have been cleaner. The carpet was dirty, window shade dingy and the bathroom could have been cleaner. I spent good money for the weekend and i don't feel like i got my money's worth. The location was perfect but i don't think i would chose this location to stay again.

By on Apr 28, 2014