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Four Points by Sheraton Richmond

3.5 out of 5.0

Recent guest reviews

Room was nice and clean. We also received a free breakfast voucher. Food was great. Will stay again

Always enjoy our Sheraton stays and this location was no exception. From check-in, to breakfast, to check-out, every aspect was especially comfortable and restful. The Club Lounge was just secluded enough, without feeling solitary; the food selection was good, with a helpful and friendly hostess. Had the weather been better, we would have taken advantage of the outdoor pool, but fortunately the indoor pool is always there with huge windows for enjoying the lake view. The basic requirements were all outstanding: shower's water pressure and temperature were great, room heating/air conditioning was excellent and more quiet than many other hotels, and the TV was large. Altogether a great stay at a reasonable price.

STAYED 2 NIGHTS THE LAST WEEKEND OF MAY, IN TOWN FOR A WEDDING , BOOKED 3 ROOMS. WE USALLY STAY AT HOIDAY END EXPRESS BUT THEPRICE WAS MUCH BETTER . AND THE SHERATON NAME ,HOW COULD I GO WRONG. WHILE WE FOUND THE DOWN STAIRS AND POOL AREA VERY NICE ,THE ROOMS WHERE SMALL,BATHROOM PLUGS IN 2 OF TH 3 ROOMS DID NOT WORK , AND WHAT ABOUT THE GREAT BEDS I READ ABOUT IN OTHER REVIEWS. MINE HAD THE DIP IN THE MIDDLE. SO MUCH FOR VALUE. AFTER CHECKING OUT I WAS LOOKING OVER THE BILLS AND FOUND THAT I HAD BEEN CHARGED $6 IN 1 ROOM AND 3$3 IN A 2ND ROOM FOR BOTTLED WATER. WHICH WE HAD NOT DRANK. HOW DO THEY JUST ADD ON THIS ,WITHOUT EVEN CHECKING MY ROOMS. VERY DISAPOINTTED . WILL NOT STAY AGAIN

The hotel room was very clean and the overall hotel was very nice. This looks to be one of the two best hotels in the area. Only downside was not being able to rent a movie in our room when it was advertised that we could. Also getting through to room service was a chore. Overall good stay.

The hotel was very nice and had everything you could need. The room price was very reasonable for how nice it was. The bed was comfortable and the room was very clean and a good size.

Enjoyed Baptism of Grandson.

It was just a quick business trip and I arrived late but the staff was very friendly and accommodating. Sheraton usually has great beds and this location was no different. The free Internet is always welcome for road warriors like myself. The breakfast buffet was reasonably priced and offered great variety including an omelet station.

We checked in late and left early in the morning. But like every Sheraton I have stayed in, the bed was the balm. It was the most relaxing sleep one can get at a hotel.

Check in went smoothly

The Sheraton Park South Hotel was pretty nice in the lobby but the rooms were not very clean. They tried to charge me $ 10.00 dollars for a roll away. When the roll away came, the hotel staff pushed it in the door and left, leaving it for us to set up at 10:30 pm. My wife was setting it up and found a huge hair ball in it. Needless to say we all slept in the king. In the morning I complained to the front desk and was given complementary breakfast, which was very good. All in all though it was not a great experience.

Room options

Club Floor, 2 Double Beds, Non Smoking, Business Lounge Access

Full 2 | Sleeps 4

Junior Suite (Club)

Full 2 | Sleeps 4

Club Floor, 1 King Bed, Non Smoking, Business Lounge Access

King 1 | Sleeps 3

Traditional Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4