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Recent guest reviews

The Jefferson is great. However, they do not accept payment through third parties. While I was able to book the room through Orbitz, a payment (even though Orbitz said it was a successful payment) never went to them. At the time of check in, I reached out to Orbitz, and they gave me a receipt of the room being fully booked, but the payment never actually went through, despite Orbitz saying it did. I had to book the room on the spot. This needs to be explained somewhere along the line. Orbitz should have let me know that a payment did not actually go to The Jefferson, or the Jefferson should have reached out to let me know that I did not actually pay for the room I booked, so that I could have avoided this stress.

Historical and so elegant

The expansive lobby is a feast for the eyes, and there is a ton of history here. It is a fabulous place to stay.

Super friendly staff

Great hotel! Beautiful spacious room! Excellent restaurant and service!

My family had a very nice overnight stay. The hotel was clean and staff was helpful and friendly.

Historical but not stuffy. Holiday decorations were amazing.

The room was superb! Loved the large bathroom and deep bathtub. Remote to the mirror TV didn’t work, although not a major issue. Thank you. Dr. Martin

I liked everything! Brunch was amazing, bell staff was amazing as well!

Beautiful hotel and great location. I would definitely stay here again.

Very comfortable, clean, and well located. Wish I had the time to stay longer.

Had a lovely time and would recommend to family, friends and associates.

West Franklin Street Richmond VA

Hotel highlights

  • Free in-room WiFi
  • Onsite dining
  • Indoor pool
  • Fitness center

Located in Downtown Richmond, The Jefferson Hotel is adjacent to Virginia Commonwealth University and within a 5-minute walk of Broad Street. This 181-room, 4.5-star hotel has conveniences like an indoor pool, free in-room WiFi, and a gym.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Start your day off with cooked-to-order breakfast, available for a fee.


Rooms

Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds sport Egyptian cotton sheets. Other standard amenities include coffee makers, free local calls, and safes.


Property features

The Jefferson Hotel features an indoor pool, a gym, and conference space. Self parking is offered for USD 15 per night. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a business center, free use of bicycles, and express check-out.

Room options

Accessible Grand Premier King

1 King Bed | Sleeps 2

Grand Premier King

1 King Bed | Sleeps 3

Accessible Grand Premier Queen

2 Queen Beds | Sleeps 4

Premier King

1 King Bed | Sleeps 2

Guest reviews for The Jefferson Hotel

Everyone (15) Couples (3) Family (6)
1
Partner Couples

The Jefferson is great. However, they do not accept payment through third parties. While I was able to book the room through Orbitz, a payment (even though Orbitz said it was a successful payment) never went to them. At the time of check in, I reached out to Orbitz, and they gave me a receipt of the room being fully booked, but the payment never actually went through, despite Orbitz saying it did. I had to book the room on the spot. This needs to be explained somewhere along the line. Orbitz should have let me know that a payment did not actually go to The Jefferson, or the Jefferson should have reached out to let me know that I did not actually pay for the room I booked, so that I could have avoided this stress.

By on May 12, 2022

Review comment responded on May 12, 2022

Apologies for the confusion regarding your booking. I believe we spoke to you after arrival regarding what happened however it was an oversight on ours and the third party's part. If you would like to discuss this further please feel free to reach out to me directly at the hotel.

5
Everyone

By on Feb 15, 2022

5
Everyone

Historical and so elegant

By on Nov 6, 2021

Review comment responded on Nov 6, 2021

Thank you for your review!

5
Everyone

By , from Palm Beach Gardens on Sep 13, 2021

5
Partner Couples

The expansive lobby is a feast for the eyes, and there is a ton of history here. It is a fabulous place to stay.

By on Aug 1, 2021

Review comment responded on Aug 2, 2021

Thank you for staying with!

5
Everyone

By on Jul 10, 2021

Review comment responded on Jul 20, 2021

Thank you for your review!

4
Family

Super friendly staff

By on Jul 1, 2021

Review comment responded on Jul 3, 2021

Thank you for acknowledging our staff! We look forward to welcoming you back on your next visit!

5
Everyone

By on Jun 20, 2021

Review comment responded on Jul 3, 2021

Thank you for staying with us!

5
Friends

Great hotel! Beautiful spacious room! Excellent restaurant and service!

By on Mar 7, 2021

Review comment responded on Mar 8, 2021

Thank you for your kind review of our hotel and restaurant. We look forward to welcoming you back!

4
Family

My family had a very nice overnight stay. The hotel was clean and staff was helpful and friendly.

By on Jan 6, 2021

Review comment responded on Jan 9, 2021

Thank you for staying with us!

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