I did like the room layout, with separate room for pullout couch. However, the in room toiletries were opened, including the soap; this tells me that they were not changed out between guests. Not sure about you, but I’m not keen on sharing a bar of soap with a stranger. In room hair dryer was mounted directly above the sink, and it did spontaneously fall from its cradle, into the sink. Poor design, which could result in an electrifying experience. Tub surround was cracked clear across the wall, and there was what appeared to be black mold by the vents in the bedroom. Room was hot, could not adjust temperature, only to find that batteries had been removed from thermostat. Hallways were exceptionally hot, with no ventilation or air conditioning.
Great place to stay. Nice and clean. Staff was friendly and helpful.
Staff was friendly and place was kept clean (rooms/lobby/dining). Amenities were generally very good. Convenient location for us too. Parts of the facilities were a little outdated or non-working though (like room TV and the office equipment in lobby(Computer & printer))
Handicapped rooms were appropriately equipped. Spacious room.
Heated pool and spa were awesome, bed not as soft as I hope but rooms are clean and staff friendly.
Very helpful staff. Clean facility and located by a lot of restaurants.
Liked free cookies did not enjoy hot breakfast options so much
The staff was very friendly and it was nice to have a pool and hot tub.
Cleanliness, amenities and courteous staff. I only stayed one night I enjoyed breakfast before leaving and would book again in future.
OK, would stay again but really can't remember to much, only got some sleep and checked out early
The suite we had was absolutely terrible. It was dirty and stained beyond acceptable. The sleeper sofa was so disgusting we had to ask for extra sheets to cover it because no one wanted to sleep on it due to the filth. They had no other rooms available and said they clean the rooms to the best of their ability but sometimes their guests have parties and trash the rooms......what, seriously that’s your excuse! Never ever stay here!
The beverages and cookies in lobby were nice, but checkin was less than adequate. There was no one at the desk for a good ten minutes when we arrived PLUS there was a couple ahead of us waiting too! They did not even get the suite they had reserved... when the worker finally got back to the desk, she told them the hotel was "overbooked" and they did not have a suite for them. Thankfully we did get our room but waiting to checkin (with no one at desk) was a first!
The front desk help was very curtious and extremely helpful.
I didn’t like the in and out of people and janitors slamming the doors as early as 7am !
Located 2.1 mi (3.4 km) from Henrico Doctors' Hospital, Country Inn & Suites by Radisson, Richmond West at I-64, VA is within a 10-minute drive of Short Pump Town Center. This 71-room, 3-star hotel has an indoor pool along with free in-room WiFi and a fitness center.
Free continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
All 71 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Other standard amenities include hair dryers, phones, and ironing boards.
Guests of Country Inn & Suites by Radisson, Richmond West at I-64, VA have access to an indoor pool, a fitness center, and a spa tub. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
I did like the room layout, with separate room for pullout couch. However, the in room toiletries were opened, including the soap; this tells me that they were not changed out between guests. Not sure about you, but I’m not keen on sharing a bar of soap with a stranger. In room hair dryer was mounted directly above the sink, and it did spontaneously fall from its cradle, into the sink. Poor design, which could result in an electrifying experience. Tub surround was cracked clear across the wall, and there was what appeared to be black mold by the vents in the bedroom. Room was hot, could not adjust temperature, only to find that batteries had been removed from thermostat. Hallways were exceptionally hot, with no ventilation or air conditioning.
Thank you for staying with us.
Great place to stay. Nice and clean. Staff was friendly and helpful.
Thank you for taking the time to review your stay with us.
Staff was friendly and place was kept clean (rooms/lobby/dining). Amenities were generally very good. Convenient location for us too. Parts of the facilities were a little outdated or non-working though (like room TV and the office equipment in lobby(Computer & printer))
Thank you for taking the time to provide us with such positive feedback on your stay.
Handicapped rooms were appropriately equipped. Spacious room.
Thank you for taking the time to review your stay. We hope to see you again soon.
Heated pool and spa were awesome, bed not as soft as I hope but rooms are clean and staff friendly.
Thank you for taking the time to review your stay with us
Very helpful staff. Clean facility and located by a lot of restaurants.
Thank you for taking the time to review your stay with us. We are thrilled to know that your time here was enjoyed. We hope to see you again soon.
Thank you for rating your stay.
Thank you for the kind review. we hope you will return to stay with us again.