Na
I was satisfied with the property
Nice place to stay
Very nice and clean, staff excellent, room comfortable
The room was clean. It took staff two days to deliver a refrigerator to my room. The staff were friendly and professional.
Have to ask for clean towels each day my room was not cleaned one time my entire stay had to take trash out just location was good for what I went to see
Overall, a nice hotel to stay at. I would gladly stay there again when I am in Richmond.
I did like the room layout, with separate room for pullout couch. However, the in room toiletries were opened, including the soap; this tells me that they were not changed out between guests. Not sure about you, but I’m not keen on sharing a bar of soap with a stranger. In room hair dryer was mounted directly above the sink, and it did spontaneously fall from its cradle, into the sink. Poor design, which could result in an electrifying experience. Tub surround was cracked clear across the wall, and there was what appeared to be black mold by the vents in the bedroom. Room was hot, could not adjust temperature, only to find that batteries had been removed from thermostat. Hallways were exceptionally hot, with no ventilation or air conditioning.
Great place to stay. Nice and clean. Staff was friendly and helpful.
Staff was friendly and place was kept clean (rooms/lobby/dining). Amenities were generally very good. Convenient location for us too. Parts of the facilities were a little outdated or non-working though (like room TV and the office equipment in lobby(Computer & printer))
Handicapped rooms were appropriately equipped. Spacious room.
Heated pool and spa were awesome, bed not as soft as I hope but rooms are clean and staff friendly.
Very helpful staff. Clean facility and located by a lot of restaurants.
Liked free cookies did not enjoy hot breakfast options so much
Located 2.1 mi (3.4 km) from Henrico Doctors' Hospital, Country Inn & Suites by Radisson, Richmond West at I-64, VA is within a 10-minute drive of Carytown. This 71-room, 3-star hotel has an indoor pool along with free in-room WiFi and a fitness center.
Free continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
All 71 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Other standard amenities include hair dryers, phones, and ironing boards.
Guests of Country Inn & Suites by Radisson, Richmond West at I-64, VA have access to an indoor pool, a fitness center, and a spa tub. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
Na
I was satisfied with the property
Thank you for reviewing your stay with us.
Nice place to stay
Thank you for taking the time to review your stay.
Thank you for rating your stay. We would however love to get more feedback if you are willing to share.
Thank you for rating your stay with us.
Very nice and clean, staff excellent, room comfortable
Thank you for your review. We look forward to seeing you again soon.
The room was clean. It took staff two days to deliver a refrigerator to my room. The staff were friendly and professional.
Thank you for your feedback.
Have to ask for clean towels each day my room was not cleaned one time my entire stay had to take trash out just location was good for what I went to see
Thank you for taking the time to review your stay with us. We apologize for the inconvenience you experienced during your stay with us while we are in dealing with this global pandemic. The changes that we have made are for the safety of our guest and staff members
Overall, a nice hotel to stay at. I would gladly stay there again when I am in Richmond.
Thank you for your review. We can't wait to see you again.
I did like the room layout, with separate room for pullout couch. However, the in room toiletries were opened, including the soap; this tells me that they were not changed out between guests. Not sure about you, but I’m not keen on sharing a bar of soap with a stranger. In room hair dryer was mounted directly above the sink, and it did spontaneously fall from its cradle, into the sink. Poor design, which could result in an electrifying experience. Tub surround was cracked clear across the wall, and there was what appeared to be black mold by the vents in the bedroom. Room was hot, could not adjust temperature, only to find that batteries had been removed from thermostat. Hallways were exceptionally hot, with no ventilation or air conditioning.
Guest, Thank you for taking the time to provide us with feedback from your stay. We want to sincerely apologize for the condition of your guest room, that is simply unacceptable. In the future if you should choose to us our location for your lodging needs , please reach out to the property.
Thank you for providing us with feedback from your stay. We look forward to having you as guests again in the future.