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Hilton Richmond Downtown

4.0 out of 5.0

Recent guest reviews

The hotel was awesome but the parking is inconvenient. You have to valet so plan an extra $25 plus tip. Because of that, at check out time, be prepared to wait until 15-20 minutes for your car.

The pictures of this hotel does it no justice the rooms are beautiful with tall ceilings and large windows that actually work.

Hilton has a reputation for excellence but I probably will not choose them again. The staff were very friendly and professional but for the price of the room and the reputation I expected better. The parking situation was ridiculous and room wasn't cleaned like it should have been. Sorry to say I was not overly impressed.

Expensive hotel with nothing included. Had to pay extra for parking and breakfast. Hotel room had stained sheets and empty bottles left in the room from previous occupants. However hotel was in a convenient location and staff was very nice.

Excellent location close to the Capitol and Convention Center; great Breakfast!!

Hilton Richmond, Downtown! You can't beat the door to door, Hilton Shuttle service that operates till 10:00p.m.!

No problems. Our needs were happily met. Staff was pleasant and helpful. Amenities were good. A fun stay

The Richmond Hilton is in a wonderful location in the heart of Richmond and close to the convention center, restaurants and some of the historic museums of the Civil War that make Richmond a draw. Really enjoyed having a hotel shuttle take us to our restaurant and business appointment so that we did not need a cab. Nice, friendly and outgoing staff willing to offer any help at any time.

Friendly staff. Clean and close to attractions. Who could ask for more.

Loved this location! Shuttle service was great. Quality of rooms was super comfortable.

There was no place to park to check in even in front of the hotel. They suggested we pay $23 for valet parking in order to register. There were several spaces but we were denied access to them. We did not want valet parking as when we left we had to leave quickly to be at a certain location at a given time. There was no hot water for a long time on Sunday There jitney service to locations within 2 miles was helpful. We would not stay there again

We had a wonderful stay at the Hilton Richmond Downtown. The hotel is newly renovated. Our room was huge. The bed was so comfortable I threatened to take it home with me. All the staff were friendly and helpful.

The hotel was nice, clean, polite staff. It was a little irritating trying to find it and get to it and then I saw nothing online about the parking fees or service so we were hit unexpectedly with extra fees when we got there. Otherwise it was great!

My husband and I went to see a concert at the National and it was really close and so easy to walk to. We were also able to walk to The Tabacco Company restaurant in downtown. It was great to be able to have some drinks and walk to all our destinations. The hotel staff was great. The room and bed were about the most comfortable I have slept in. I was not happy about the lack of parking, but the valet was convenient.

Whenever I stay at a hotel in Richmond this is the hotel I always choose

location is right in the middle of the city,but very family friendly. Nice pool area and helpful staff

I booked a block of rooms for a conference at the Convention Center. The hotel is right across the street, so it was very convenient. They have a free shuttle that takes you within a 2 mile radius that ran consistently until 10:00 pm. It was very timely and the drivers were helpful and friendly. The rooms were clean, spacious, comfortable, a little dark, but we had a good stay.

The rooms had standard amenities but very large. Great location in downtown Richmond, across the street from the convention center.

2nd stay at this hotel, great location. Stayed here for business and pleasure on two separate occasions

Hotel staff was professional and compassionate, despite being very busy due to the evening's big event. Room was exquisite and impressive. The cafe/bar is also very accommodating.

Room options

Room, 1 King Bed

King 1 | Sleeps 2

Deluxe Room, 1 King Bed with Sofabed

King 1 | Sleeps 4

Deluxe Room, 1 King Bed, Accessible (w/ Bathtub)

King 1 | Sleeps 4

Deluxe Room, 1 King Bed, Accessible (Roll-in shower)

King 1 | Sleeps 4

Guest reviews for Hilton Richmond Downtown

Everyone (9) Business (25) Couples (32) Family (17) Other (15) Friends (12)
5

great stay but parking, though

Everyone

The hotel was awesome but the parking is inconvenient. You have to valet so plan an extra $25 plus tip. Because of that, at check out time, be prepared to wait until 15-20 minutes for your car.

By , from Richmond, VA on Nov 17, 2017

5

beautiful hotel

Everyone

The pictures of this hotel does it no justice the rooms are beautiful with tall ceilings and large windows that actually work.

By , from Glrn on Jul 21, 2017

2

disappointed

Everyone

Hilton has a reputation for excellence but I probably will not choose them again. The staff were very friendly and professional but for the price of the room and the reputation I expected better. The parking situation was ridiculous and room wasn't cleaned like it should have been. Sorry to say I was not overly impressed.

By on Jul 20, 2017

3

expensive hotel with nothing included

Everyone

Expensive hotel with nothing included. Had to pay extra for parking and breakfast. Hotel room had stained sheets and empty bottles left in the room from previous occupants. However hotel was in a convenient location and staff was very nice.

By on Jul 7, 2017

5
Everyone

Excellent location close to the Capitol and Convention Center; great Breakfast!!

By on Jan 27, 2017

5

door to door quality service...hilton shuttle

Everyone

Hilton Richmond, Downtown! You can't beat the door to door, Hilton Shuttle service that operates till 10:00p.m.!

By , from Florida on Jan 12, 2017

5

great downtown location. light and airy.

Everyone

No problems. Our needs were happily met. Staff was pleasant and helpful. Amenities were good. A fun stay

By , from NC on Sep 18, 2016

5

wonderful hotel in the heart of richmond

BusinessTravelers

The Richmond Hilton is in a wonderful location in the heart of Richmond and close to the convention center, restaurants and some of the historic museums of the Civil War that make Richmond a draw. Really enjoyed having a hotel shuttle take us to our restaurant and business appointment so that we did not need a cab. Nice, friendly and outgoing staff willing to offer any help at any time.

By , from Portland, Oregon on Apr 21, 2016

4

great place to sleep!

Everyone

Friendly staff. Clean and close to attractions. Who could ask for more.

By on Mar 29, 2016

5
Everyone

Loved this location! Shuttle service was great. Quality of rooms was super comfortable.

By on Mar 7, 2016