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Residence Inn by Marriott Richmond Northwest

3.0 star property

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Photo gallery for Residence Inn by Marriott Richmond Northwest

Outdoor dining
Reception
Lobby sitting area
Exterior
Suite, 2 Bedrooms | Premium bedding, desk, laptop workspace, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3940 Westerre Pkwy, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪6 min drive‬
  • Place, Elk's Lodge
    ‪7 min drive‬
  • Place, Bowlero West End
    ‪9 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪37 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Smoking

Studio, 1 Queen Bed with Sofa bed, Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 Queen Bed with Sofa bed, Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms

8.2 out of 10
Very good
(10 reviews)
  • 768 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

7.8 out of 10
Good
(9 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Tub)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Studio, 1 Queen Bed with Sofa bed, Smoking (Mobility/Hearing Accessible, Tub)

Full-size fridge, microwave, stovetop, dishwasher

Studio, 1 Queen Bed with Sofa bed, Smoking (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Bathtub (Mobility/Hearing Accessible, Tub)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Bathtub (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Studio, 1 Queen Bed with Sofa bed, Smoking (Hearing Accessible)

Full-size fridge, microwave, stovetop, dishwasher

Studio, 1 Queen Bed with Sofa bed, Smoking (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Richmond

Residence Inn by Marriott Richmond Northwest is located within a few miles (5 km) of Short Pump Town Center and Elk's Lodge. This 3-star hotel has 104 guestrooms and offers free in-room WiFi, free self parking, and a gym.

What's nearby

  • Short Pump Town Center - 6 min drive - 2.8 miles
  • Elk's Lodge - 7 min drive - 2.3 miles
  • Bowlero West End - 9 min drive - 3.5 miles
  • Bowlero Richmond - 10 min drive - 6.6 miles
  • Regency Square Mall - 10 min drive - 5.7 miles

Getting around

  • Richmond Staples Mill Road Station - 16 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Golden Corral - ‬13 min walk
  • ‪Capital Ale House - ‬15 min walk
  • ‪Five Guys - ‬11 min walk
  • ‪Cupertino's NY Bagels & Deli - ‬9 min walk
  • ‪Cracker Barrel - ‬2 min drive

About this property

Residence Inn by Marriott Richmond Northwest

At Residence Inn by Marriott Richmond Northwest, guests have access to a gym, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Kitchens, sofa beds, and dining areas are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pet friendly
  • Parking included
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Jun 22 - Jun 23
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Seasonal outdoor pool
  • Volleyball

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 400 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100.00 per accommodation, per stay
  • 3 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-1:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to August.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Northwest
Residence Inn Marriott Northwest Hotel Richmond
Residence Inn Marriott Richmond
Residence Inn Marriott Richmond Northwest
Residence Inn Richmond Northwest
Residence Inn Marriott Richmond Northwest Aparthotel
Resince riott Richmond west
By Marriott Richmond Northwest
Residence Inn by Marriott Richmond Northwest Hotel
Residence Inn by Marriott Richmond Northwest Richmond
Residence Inn by Marriott Richmond Northwest Hotel Richmond

Frequently asked questions

Is a free cancellation option available at Residence Inn by Marriott Richmond Northwest?

Residence Inn by Marriott Richmond Northwest offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Residence Inn by Marriott Richmond Northwest?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Richmond Northwest on Jun 29, 2026 start from $135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Residence Inn by Marriott Richmond Northwest?

This hotel is located in Richmond, close to Short Pump Town Center, Lewis Ginter Botanical Garden, and Regency Square Mall. You'll also find Elk's Lodge and Bowlero West End within a short drive.

Is parking available on site at Residence Inn by Marriott Richmond Northwest?

Yes, extended and self parking are offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does Residence Inn by Marriott Richmond Northwest include a casino?

No, Residence Inn by Marriott Richmond Northwest doesn't have a casino.

Will I find an indoor pool at Residence Inn by Marriott Richmond Northwest?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until August.

Is Residence Inn by Marriott Richmond Northwest good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and a kitchen as well as a seasonal outdoor pool.

Does Residence Inn by Marriott Richmond Northwest have a hot tub?

No, this hotel doesn't have a spa tub.

Does Residence Inn by Marriott Richmond Northwest have a restaurant with a breakfast menu?

Residence Inn by Marriott Richmond Northwest offers free continental breakfast each morning though there is no restaurant.

Will Residence Inn by Marriott Richmond Northwest allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Residence Inn by Marriott Richmond Northwest for a fee of USD 100.00 per accommodation, per stay.

Does Residence Inn by Marriott Richmond Northwest have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Residence Inn by Marriott Richmond Northwest?

The closest major airport to Residence Inn by Marriott Richmond Northwest is Richmond Intl. Airport (RIC), which is 20.3 mi away (27 minutes by car).

Are there rooms with balconies that I can book at Residence Inn by Marriott Richmond Northwest?

No, you won't find guestrooms with balconies at Residence Inn by Marriott Richmond Northwest.

Residence Inn by Marriott Richmond Northwest Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 194 out of 438 reviews
Rating 8 - Good. 118 out of 438 reviews
Rating 6 - Okay. 52 out of 438 reviews
Rating 4 - Poor. 35 out of 438 reviews
Rating 2 - Terrible. 39 out of 438 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and spacious rooms
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

sheletta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were so clean and nice
Stayed 1 night in Oct 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, room comfort
Everyone at front desk was nice and accommodating
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Shardae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Chiil spot for a change of scenery good price and the breakfast is good
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Kimberly

Hotel was under construction. Staff was friendly. Asked for a late checkout and was only given 30 minutes. That was disappointing…
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
Great location, check in was very easy and smooth
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Vanessa

Disliked: Amenities, property conditions & facilities
Staff was so friendly and nice. Breakfast fine. Beds and linens good Did not know ahead but property under “major renovations” so no fitness center for us. Our 2 rooms did need TLC- “tired”, minor issues, but still usable. Not a long stay so ok
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff was helpful and friendly and great location.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room,bath and bed were clean. Also was given clean towels when asked.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience in 4 years as a business traveler

Everything was perfect. From check-in to check out, everyone at the desk was exceptional warm and friendly. The breakfasts had far more options than I’m accustomed to as a frequent business traveler, and the cleanliness was far better than I typically see when I travel. Everyone here should be hired as universal trainers within the entire industry to teach others how to run a hotel. 10 stars.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checkin manager was so pleasant I knew I would have a good restful visit!
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Jaime

Liked: Cleanliness, staff & service, amenities
Staff was terrific especially Matthew who checked us in. The room was over all nice a few minor things nothing to complain about. My sole complaint was on four seperate occassions during the stay someone attempted to enter our room twice around 3am and then twice between 11am and 12 on the 27th while we were packing to check out.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The location of the hotel was great, very close to shopping area. Check- in was quick. The hotel was quiet, clean, and the staff was very welcoming.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family suite was perfect for my family's needs
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff!may god continue to bless them all.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Residence Inn was a perfect location for us. The staff was the friendliest and most competent I have met in a long time. Thank you Andre (check in), Seme (breakfast buffet) and Cheryl (front desk). Exceptional consideration of the guests.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Edna

Our stay was so enjoyable! The staff was so great, especially the man who sets up and manages the breakfasts! We will return, great food, clean rooms and the price was very affordable!
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Toya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent spot, convenient to everything.

Very satisfied with room and amenities.
Stayed 1 night in May 2024
Verified

8/10 Good

Shardae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing nobody bothered me I was there for my birthday
Stayed 2 nights in May 2025
Verified

8/10 Good

Aleisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

Staff very friendly, room clean , quiet , enjoyable place to stay if you have to be away from home for months .
Stayed 16 nights in Jun 2024
Verified

10/10 Excellent

Latisha

Liked: Cleanliness, room comfort
I enjoyed my stay just wish it had a inside pool
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Quick check in, the room was clean and all the appliances worked. I would stay here again.
Stayed 1 night in Aug 2023

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