See all properties

Residence Inn by Marriott Richmond Northwest

3.0 star property
Suburban hotel with a seasonal outdoor pool and free breakfast

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Richmond Northwest

Outdoor dining
Lobby sitting area
Reception
Exterior
Suite, 2 Bedrooms | Premium bedding, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3940 Westerre Pkwy, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Virginia Hospital & Health
    ‪4 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed | Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(18 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms

8.2 out of 10
Very good
(10 reviews)
  • 768 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

7.8 out of 10
Good
(9 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Tub)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

You may also like

Ad
Restaurant

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Richmond
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,007 reviews
$93 nightly
The price is $108
Feb 22 - Feb 23
Total with taxes and fees
Holiday Inn Express Richmond I-64 Short Pump Area by IHG

About the neighborhood

Richmond

Residence Inn by Marriott Richmond Northwest is located within a few miles (5 km) of Short Pump Town Center and Elk's Lodge. This 3-star hotel has 104 guestrooms and offers free in-room WiFi, free self parking, and a gym.

What's nearby

  • Short Pump Town Center - 4 min drive - 2.8 miles
  • Virginia Hospital & Health - 4 min drive - 3.5 miles
  • Elk's Lodge - 5 min drive - 4.3 miles
  • Bowlero West End - 6 min drive - 4.3 miles
  • Henrico Doctors' Hospital - 6 min drive - 4.9 miles

Getting around

  • Richmond Staples Mill Road Station - 16 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Golden Corral - ‬13 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Starbucks - ‬18 min walk
  • ‪Starbucks - ‬16 min walk

About this property

Residence Inn by Marriott Richmond Northwest

Suburban hotel with a seasonal outdoor pool and free breakfast
At Residence Inn by Marriott Richmond Northwest, guests have access to a gym, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Kitchens, sofa beds, and dining areas are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Courtyard
Homewood Suites by Hilton Richmond-West End/Innsbrook
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.0 out of 10, Very Good, 980 reviews
$109 nightly
The price is $127
Feb 23 - Feb 24
Total with taxes and fees
Homewood Suites by Hilton Richmond-West End/Innsbrook

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Seasonal outdoor pool
  • Volleyball

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area
  • Travel crib

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 400 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from September 2 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100.00 per accommodation, per stay
  • 3 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-1:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to August.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Northwest
Residence Inn Marriott Northwest Hotel Richmond
Residence Inn Marriott Richmond
Residence Inn Marriott Richmond Northwest
Residence Inn Richmond Northwest
Residence Inn Marriott Richmond Northwest Aparthotel
Resince riott Richmond west
By Marriott Richmond Northwest
Residence Inn by Marriott Richmond Northwest Hotel
Residence Inn by Marriott Richmond Northwest Richmond
Residence Inn by Marriott Richmond Northwest Hotel Richmond

Frequently asked questions

Is a free cancellation option available at Residence Inn by Marriott Richmond Northwest?

Residence Inn by Marriott Richmond Northwest offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Residence Inn by Marriott Richmond Northwest?

As of Feb 11, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Richmond Northwest on Feb 19, 2026 start from $116.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Residence Inn by Marriott Richmond Northwest?

This hotel is located in Richmond, close to Short Pump Town Center, Lewis Ginter Botanical Garden, and Country Club of Virginia. You'll also find Elk's Lodge and Bowlero West End within a short drive.

Is there parking available at Residence Inn by Marriott Richmond Northwest?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Residence Inn by Marriott Richmond Northwest include a casino?

No, Residence Inn by Marriott Richmond Northwest doesn't have a casino.

Will I find an indoor pool at Residence Inn by Marriott Richmond Northwest?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until August.

What do couples enjoy most about Residence Inn by Marriott Richmond Northwest?

Couples staying at this hotel will appreciate amenities like a kitchen and premium bedding as well as a seasonal outdoor pool.

Does Residence Inn by Marriott Richmond Northwest have a hot tub?

No, this hotel doesn't have a spa tub.

Does Residence Inn by Marriott Richmond Northwest have a restaurant with a breakfast menu?

Residence Inn by Marriott Richmond Northwest offers free continental breakfast each morning though there is no restaurant.

Will Residence Inn by Marriott Richmond Northwest allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Residence Inn by Marriott Richmond Northwest for a fee of USD 100.00 per accommodation, per stay.

Are there connecting rooms at Residence Inn by Marriott Richmond Northwest?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Residence Inn by Marriott Richmond Northwest?

The closest major airport to Residence Inn by Marriott Richmond Northwest is Richmond Intl. Airport (RIC), which is 20.3 mi away (27 minutes by car).

Are there rooms with balconies at Residence Inn by Marriott Richmond Northwest?

No, there aren't any guestrooms with balconies at Residence Inn by Marriott Richmond Northwest.

Residence Inn by Marriott Richmond Northwest Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 189 out of 427 reviews
Rating 8 - Good. 116 out of 427 reviews
Rating 6 - Okay. 52 out of 427 reviews
Rating 4 - Poor. 34 out of 427 reviews
Rating 2 - Terrible. 36 out of 427 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Jaime

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff was terrific especially Matthew who checked us in. The room was over all nice a few minor things nothing to complain about. My sole complaint was on four seperate occassions during the stay someone attempted to enter our room twice around 3am and then twice between 11am and 12 on the 27th while we were packing to check out.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025

8/10 Good

ROSE

Traveled with partner
Liked: Staff & service
The mattress pad on bed was not clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and spacious rooms
Stayed 1 night in Oct 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Everyone at front desk was nice and accommodating
Stayed 2 nights in Oct 2025

10/10 Excellent

sheletta, Henrico

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were so clean and nice
Stayed 1 night in Oct 2025

10/10 Excellent

Lucy

Liked: Cleanliness
Stayed 5 nights in Oct 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience in 4 years as a business traveler

Everything was perfect. From check-in to check out, everyone at the desk was exceptional warm and friendly. The breakfasts had far more options than I’m accustomed to as a frequent business traveler, and the cleanliness was far better than I typically see when I travel. Everyone here should be hired as universal trainers within the entire industry to teach others how to run a hotel. 10 stars.
Stayed 6 nights in Oct 2025

10/10 Excellent

Shardae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Chiil spot for a change of scenery good price and the breakfast is good
Stayed 1 night in Oct 2025

6/10 Okay

Quintina

Stayed 7 nights in Aug 2025

8/10 Good

karen

Traveled with family
Liked: Cleanliness

Pool pic misgiving

Breakfast items were plentiful. Pool was smaller than seen in pictures. There happened to be a football team of 8 or more 8year old boys that were always in the pool being loud so I never went to pool. Requested cleaning person to come every other day for my 5 day stay. After numerous calls to front desk, they came on the 4th day. Front desk stated that we were ignoring them on day 3 when in actuality we weren't even onsite.
Stayed 5 nights in Aug 2025

10/10 Excellent

Kadedra

Stayed 3 nights in Aug 2025

10/10 Excellent

joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room,bath and bed were clean. Also was given clean towels when asked.
Stayed 3 nights in Aug 2025

2/10 Terrible

Robert, Lyndhurst

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Over a course of a week, not once did housekeeping come by. Also, there were 100s of ants in the room. The hotel came by 1 time to spray, but it dis not work. I actually had to go out and buy my own spray to treat it properly. The other hotel guests were loud and disruptive. Ended up leaving a day earlier than planned because it was so miserable. Never will stay here again.
Stayed 8 nights in Jul 2025

8/10 Good

Jenny

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 6 nights in Jun 2025

6/10 Okay

Lydia

Traveled with family
This property is older and our first room had many items broken or not working. Next room was better but still older. Remember a wall mount for charger and wifi did not work on my ipad but did on phones.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jusinta

Stayed 6 nights in Jun 2025

2/10 Terrible

Dovin

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff!may god continue to bless them all.
Stayed 6 nights in Jun 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit of an odd smell in 1st floor rooms. Seemed strong when we entered, but got used to it.
Stayed 3 nights in Jun 2025

6/10 Okay

Francesco

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Hit head on shower curtain rail as it was low. Ends not held in place. I believe it was Room 219
Stayed 1 night in Jun 2025

10/10 Excellent

Clinton

Stayed 5 nights in Jun 2025

8/10 Good

Shardae

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing nobody bothered me I was there for my birthday
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Residence Inn was a perfect location for us. The staff was the friendliest and most competent I have met in a long time. Thank you Andre (check in), Seme (breakfast buffet) and Cheryl (front desk). Exceptional consideration of the guests.
Stayed 4 nights in May 2025

Hotels

Flights

Packages