Residence Inn by Marriott Richmond Northwest

3.0 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Richmond Northwest

Seasonal outdoor pool, pool umbrellas, sun loungers
Property amenity
Suite, 2 Bedrooms | Premium bedding, desk, laptop workspace, blackout drapes
Free daily continental breakfast
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

View in a map
3940 Westerre Pkwy, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪7 min drive‬
  • Place, University of Richmond
    ‪10 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

Studio, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(17 reviews)
  • 462 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

8.2 out of 10
Very good
(10 reviews)
  • 768 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 480 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

You may also like

About the neighborhood

Richmond

Residence Inn by Marriott Richmond Northwest is located within a few miles (5 km) of Short Pump Town Center and Elk's Lodge. This 3-star hotel has 104 guestrooms and offers free in-room WiFi, free self parking, and a gym.

What's nearby

  • Short Pump Town Center - 4 min drive - 2.6 miles
  • Henrico Doctors' Hospital - 7 min drive - 4.9 miles
  • University of Richmond - 10 min drive - 6.8 miles
  • Lewis Ginter Botanical Garden - 12 min drive - 8.4 miles
  • Virginia Commonwealth University - 15 min drive - 12.3 miles

Getting around

  • Richmond Staples Mill Road Station - 16 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Panera Bread - ‬7 min walk
  • ‪Cupertino's NY Bagels & Deli - ‬9 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Silver Diner - ‬13 min walk
  • ‪Capital Ale House - ‬15 min walk

About this property

Residence Inn by Marriott Richmond Northwest

Suburban hotel with free breakfast and a fitness center
At Residence Inn by Marriott Richmond Northwest, guests have access to a gym, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Kitchens, sofa beds, and dining areas are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Seasonal outdoor pool
  • Volleyball

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area
  • Travel crib

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 400 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from September 2 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100.00 per accommodation, per stay
  • 3 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-1:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to August.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Northwest
Residence Inn Marriott Northwest Hotel Richmond
Residence Inn Marriott Richmond
Residence Inn Marriott Richmond Northwest
Residence Inn Richmond Northwest
Residence Inn Marriott Richmond Northwest Aparthotel
Resince riott Richmond west
By Marriott Richmond Northwest
Residence Inn by Marriott Richmond Northwest Hotel
Residence Inn by Marriott Richmond Northwest Richmond
Residence Inn by Marriott Richmond Northwest Hotel Richmond

Frequently asked questions

Is a free cancellation option available at Residence Inn by Marriott Richmond Northwest?

Residence Inn by Marriott Richmond Northwest offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Residence Inn by Marriott Richmond Northwest?

As of Nov 5, 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Richmond Northwest on Dec 1, 2025 start from $98.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Residence Inn by Marriott Richmond Northwest?

This hotel is located in Richmond, close to Short Pump Town Center, Lewis Ginter Botanical Garden, and Cultural Arts Center Glen Allen. You'll also find Elk's Lodge and Regency Square Mall within a short drive.

Is there parking available at Residence Inn by Marriott Richmond Northwest?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Residence Inn by Marriott Richmond Northwest include a casino?

No, Residence Inn by Marriott Richmond Northwest doesn't have a casino.

Will I find an indoor pool at Residence Inn by Marriott Richmond Northwest?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until August.

Is Residence Inn by Marriott Richmond Northwest a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a kitchen and premium bedding as well as a seasonal outdoor pool.

Does Residence Inn by Marriott Richmond Northwest have a hot tub?

No, this hotel doesn't have a spa tub.

Does Residence Inn by Marriott Richmond Northwest have a restaurant with a breakfast menu?

Residence Inn by Marriott Richmond Northwest offers free continental breakfast each morning though there is no restaurant.

Will Residence Inn by Marriott Richmond Northwest allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Residence Inn by Marriott Richmond Northwest for a fee of USD 100.00 per accommodation, per stay.

Does Residence Inn by Marriott Richmond Northwest have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Residence Inn by Marriott Richmond Northwest?

The closest major airport to Residence Inn by Marriott Richmond Northwest is Richmond Intl. Airport (RIC), which is 20.3 mi away (27 minutes by car).

Are there rooms with balconies at Residence Inn by Marriott Richmond Northwest?

No, there aren't any guestrooms with balconies at Residence Inn by Marriott Richmond Northwest.

Reviews

Residence Inn by Marriott Richmond Northwest Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 188 out of 422 reviews
Rating 8 - Good. 116 out of 422 reviews
Rating 6 - Okay. 49 out of 422 reviews
Rating 4 - Poor. 34 out of 422 reviews
Rating 2 - Terrible. 35 out of 422 reviews

Reviews

10/10 Excellent

joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room,bath and bed were clean. Also was given clean towels when asked.
Stayed 3 nights in Aug 2025

2/10 Terrible

Robert, Lyndhurst

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Over a course of a week, not once did housekeeping come by. Also, there were 100s of ants in the room. The hotel came by 1 time to spray, but it dis not work. I actually had to go out and buy my own spray to treat it properly. The other hotel guests were loud and disruptive. Ended up leaving a day earlier than planned because it was so miserable. Never will stay here again.
Stayed 8 nights in Jul 2025

8/10 Good

Jenny

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 6 nights in Jun 2025

6/10 Okay

Lydia

Traveled with family
This property is older and our first room had many items broken or not working. Next room was better but still older. Remember a wall mount for charger and wifi did not work on my ipad but did on phones.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jusinta

Stayed 6 nights in Jun 2025

2/10 Terrible

Dovin

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff!may god continue to bless them all.
Stayed 6 nights in Jun 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit of an odd smell in 1st floor rooms. Seemed strong when we entered, but got used to it.
Stayed 3 nights in Jun 2025

6/10 Okay

Francesco

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Hit head on shower curtain rail as it was low. Ends not held in place. I believe it was Room 219
Stayed 1 night in Jun 2025

10/10 Excellent

Clinton

Stayed 5 nights in Jun 2025

8/10 Good

Shardae

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing nobody bothered me I was there for my birthday
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Residence Inn was a perfect location for us. The staff was the friendliest and most competent I have met in a long time. Thank you Andre (check in), Seme (breakfast buffet) and Cheryl (front desk). Exceptional consideration of the guests.
Stayed 4 nights in May 2025

6/10 Okay

Ana-Paula

Liked: Staff & service
Stayed 6 nights in May 2025

10/10 Excellent

Steve

Stayed 1 night in May 2025

8/10 Good

Christopher

Stayed 2 nights in Apr 2025

8/10 Good

Virgil

Stayed 5 nights in Mar 2025

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities
We had trouble with basic things like getting the sofa bed set up, a blanket, clean towels, and trash removal. We provided our own maid service. We were told several times that they were busy with sports teams. Not our problem. Bedside light not working, drapes torn. Shabby. Luke was one bright spot. My recommendation...stay are the Drury if you need a place in west Richmond, VA
Stayed 3 nights in Mar 2025

8/10 Good

Lindsey

Stayed 2 nights in Mar 2025

2/10 Terrible

Eric

Stayed 3 nights in Mar 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The location of the hotel was great, very close to shopping area. Check- in was quick. The hotel was quiet, clean, and the staff was very welcoming.
Stayed 1 night in Nov 2024

4/10 Poor

shelley R

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
We didnt know they dont sevice the room if only staying 2 days. Fireplace didnt work. Extremely cold water.no.hot water. However they did ask us to. Change rooms around 730pm the 2nd day. We declined due to the day we had that day. The breakfast was good and free parking. Would i stay again? No.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nichola Victoria

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer services was very welcoming and friendly. It left a memorable impression on our stay.
Stayed 7 nights in Aug 2024