The rooms have excellent amenities and are a great value. The staff was warm and friendly.
Nice and clean. Staff was very Friendly. Only down side was breakfast
Good location, very good staff very good rooms. The only thing which decreases my assessment are very small bathrooms
Space is great cleaner and comfortable, good service with a little bit of miss understanding about the breakfast other then that I have a wonderful experience, I definitely will back 😊
It was clean and the staff was friendly They were well able to give details about nearby reataurants.
nice clean hotel , super friendly staff, very helpful
Your hotel was the fifth one that my husband and I stayed at in 8 days. By far your hotel was the cleanest, the rooms were spacious, the free breakfast in the morning was wonderful. The staff was always friendly and accommodating. Thank you for a wonderful stay.We will look for Hyatt's from now on
Overall this hotel was in good condition (well maintained, free of rust and other signs of wear). Unfortunately, there was a clear vomit smell that permeated the third floor (where my room was located), as if someone had improperly cleaned up. The condition of the room was as expected for a Hyatt.
Well, when we checked in the reception lady seemed friendly,and welcoming. Afterwords,the staff was cold and indifferent to us whenever we encountered them. In fact when we checked out after our 3 day stay,that particular lady on duty just replied " gotcha" when I told her we were checking out.What ever happened to hotel etiquette? Even a simple thank-you would been okay with us. We left wondering where did they found these indifferent,cold people to help represent the hotel at their front lobby?
Our stay was pleasant. Breakfast was great. The only thing I didn't like, we could smell cigarette smoke on the floor we were in. Am not sure if they have a smoking floor. Even if they did, having children, the clerk should have asked or informed us.
Traveling through with a family of 6. Room was comfortable and just the right size
The staff was wonderful, encouraging us to pack breakfast from the buffet Saturday for our very early departure for a plane on Sunday. Unfortunately someone running a fog machine at a party set off the fire alarm. We had trouble getting back to sleep, The pool was closed for the season, but we were able to swim at a health club right next door. The room was spacious, the only real problem with it was that the coffee maker did not work. Staff replaced it when we mentioned it. Housekeeping said there were no down alternative comforters, which made for a chilly night.
Nice staff, very clean. Breakfast was good. Room was spacious and parking was free.
The staff were all helpful and had great information about the area. In particular, I would like to single out MATTHEW from the evening shift. He was delightful. Helpful. Professional. Provided accurate information to all our questions. I am sure he will be successful in any of his future endeavors as he is able to make an ordinary experience extraordinary. Thank you Matthew...
Everything was great. I would stay there again. Enjoyed the breakfast and pool very much. Hotel is close to many stores and restaurants.
Located within 2 miles (3 km) of Putt-Putt Fun Center, Hyatt Place Richmond/Arboretum is within 3 miles (5 km) of Chesterfield Towne Center. This 127-room, 3-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.
Free buffet breakfast is included with your stay. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.
The 127 accommodations feature sitting areas. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. MP3 docks, sofa beds, and refrigerators are also standard.
At Hyatt Place Richmond/Arboretum, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Onsite parking is available for a fee. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a computer station, and express check-in.
Thank you for the review!
The rooms have excellent amenities and are a great value. The staff was warm and friendly.
Thank you so much for the great review!
Thank you!
Nice and clean. Staff was very Friendly. Only down side was breakfast
Thank you for your feedback.
Good location, very good staff very good rooms. The only thing which decreases my assessment are very small bathrooms
We appreciate your feedback and look forward to your next stay!
Thank you for the review!
Space is great cleaner and comfortable, good service with a little bit of miss understanding about the breakfast other then that I have a wonderful experience, I definitely will back 😊
Hi Ana, Thank you for your great review! We are so glad you enjoyed your stay and look forward to having you back to the Hyatt Place Richmond Arboretum!
It was clean and the staff was friendly They were well able to give details about nearby reataurants.
Thank you for your review! We are glad to hear you enjoyed your stay and look forward to having you back to the Hyatt Place Richmond Arboretum!
Thank you for the review!