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Hyatt Place Richmond/Arboretum

3.0 out of 5.0

Recent guest reviews

The staff was wonderful, encouraging us to pack breakfast from the buffet Saturday for our very early departure for a plane on Sunday. Unfortunately someone running a fog machine at a party set off the fire alarm. We had trouble getting back to sleep, The pool was closed for the season, but we were able to swim at a health club right next door. The room was spacious, the only real problem with it was that the coffee maker did not work. Staff replaced it when we mentioned it. Housekeeping said there were no down alternative comforters, which made for a chilly night.

Nice staff, very clean. Breakfast was good. Room was spacious and parking was free.

The staff were all helpful and had great information about the area. In particular, I would like to single out MATTHEW from the evening shift. He was delightful. Helpful. Professional. Provided accurate information to all our questions. I am sure he will be successful in any of his future endeavors as he is able to make an ordinary experience extraordinary. Thank you Matthew...

Everything was great. I would stay there again. Enjoyed the breakfast and pool very much. Hotel is close to many stores and restaurants.

Wonderful stay. Only downside one of the face cloths had a hair on it, but that's a minor detail. Comfortable stay.

Rooms with spacious need to reconfigure bathroom but other than that to bring the hotel was a great stay

Hotel is close to area conveniences and the Tollway, Greta breakfast options that vary daily Website lists a hot tub, there is not one Friendly staff, room was clean and spacious, housekeeping is great Would stay again

Breakfast only open until 9am No one at front desk. Needed to track staff down List of local restaurants was inaccurate

Hotel as relatively close to everything if you're driving. If you intend on staying here and driving to the sites, set your gps to avoid tolls!! There are so many!!

The staff were very friendly and so accommodating. I really liked the hotel a little smaller then I thought, but I would for sure stay there again.

The hotel was as expected. Under construction at the time, so some minor inconveniences, but no big deal. The staff was lovely and everything was clean and comfortable.

Just an overnight stay for a wedding. Friendly staff, great location

Hotel was clean and the amenities were sufficient. Location was good for lacrosse fields. Very convenient for the roads.

The rooms were very clean. The staff was amazing. Breakfast was good. And the bar was a lot of fun. Overall we had a great experience.

Nice hotel with modern amenities. Very polite staff.

Nice hotel. Polite staff and conveniently located.

I think they were understaffed because of the holiday. I've stayed before and had a better experience. This time, the breakfast service and quality was very poor and there were strange things missing - like the quilt on one of the beds.

The Hyatt was clean & quiet, the staff efficient and friendly. The room was a little small, especially the bath & toilet room. Had to step aside to open or close the door once inside. The bed was very comfortable and the whole room clean. No outside noise.

Had one night to stay and found this hotel to be pretty good. Staff was friendly and it was not hard to find.

Very friendly staff,very cle an rooms and convenient location to get back on I95.

201 Arboretum Place Richmond VA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Located within 2 miles (3 km) of Putt-Putt Fun Center, Hyatt Place Richmond/Arboretum places you within a few miles (5 km) of Chesterfield Towne Center. This 3-star hotel has 127 rooms and welcomes guests with free breakfast, a 24-hour fitness center, and free in-room WiFi. Virginia Museum of Fine Arts and Museum of the Confederacy are also within a 15-minute drive of this Richmond hotel.


Dining

Free buffet breakfast is included with your stay. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

All 127 air-conditioned accommodations feature sitting areas. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. MP3 docks, sofa beds, and refrigerators are also standard.


Property features

At Hyatt Place Richmond/Arboretum, guests have access to a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and concierge services. Additional amenities include a seasonal outdoor pool, a computer station, and express check-in.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 4

Room, 1 King Bed (High Floor)

King 1 | Sleeps 4

Room, 2 Double Beds (High Floor)

Full 2 | Sleeps 6

Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 4

Guest reviews for Hyatt Place Richmond/Arboretum

Everyone (9) Couples (16) Business (10) Family (5) Other (1) Friends (1)
4

fire alarm interrupted our sleep

Everyone

The staff was wonderful, encouraging us to pack breakfast from the buffet Saturday for our very early departure for a plane on Sunday. Unfortunately someone running a fog machine at a party set off the fire alarm. We had trouble getting back to sleep, The pool was closed for the season, but we were able to swim at a health club right next door. The room was spacious, the only real problem with it was that the coffee maker did not work. Staff replaced it when we mentioned it. Housekeeping said there were no down alternative comforters, which made for a chilly night.

By on Oct 30, 2017

Review comment responded on Nov 22, 2017

Thank you for taking the time to review our hotel. We sincerely apologize for the inconveniences during your stay. We hope to be of service to you in the future.

4

nice hotel, comfortable beds free parking !

Everyone

Nice staff, very clean. Breakfast was good. Room was spacious and parking was free.

By , from Bronx NY on Aug 30, 2017

Review comment responded on Sep 4, 2017

Thank you for the review! We are pleased you enjoyed your stay!

5

friendly south

Everyone

The staff were all helpful and had great information about the area. In particular, I would like to single out MATTHEW from the evening shift. He was delightful. Helpful. Professional. Provided accurate information to all our questions. I am sure he will be successful in any of his future endeavors as he is able to make an ordinary experience extraordinary. Thank you Matthew...

By , from Thornwood, NY 10594 on Aug 15, 2017

Review comment responded on Aug 31, 2017

Thank you for the great review. We have a fantastic team that are known for their exceptional services.

5

nice for business traveler

Everyone

Everything was great. I would stay there again. Enjoyed the breakfast and pool very much. Hotel is close to many stores and restaurants.

By on Jun 29, 2017

5

great hotel, good room size with suite amenities!

Everyone

Wonderful stay. Only downside one of the face cloths had a hair on it, but that's a minor detail. Comfortable stay.

By , from ontario on Apr 6, 2017

5

hotel stay

Everyone

Rooms with spacious need to reconfigure bathroom but other than that to bring the hotel was a great stay

By on Dec 6, 2016

4
Everyone

Hotel is close to area conveniences and the Tollway, Greta breakfast options that vary daily Website lists a hot tub, there is not one Friendly staff, room was clean and spacious, housekeeping is great Would stay again

By on Sep 7, 2016

3
Everyone

Breakfast only open until 9am No one at front desk. Needed to track staff down List of local restaurants was inaccurate

By on Sep 2, 2016

4

perfect weekend getaway...

Everyone

Hotel as relatively close to everything if you're driving. If you intend on staying here and driving to the sites, set your gps to avoid tolls!! There are so many!!

By on Aug 30, 2016

5

great

Couples

The staff were very friendly and so accommodating. I really liked the hotel a little smaller then I thought, but I would for sure stay there again.

By on Dec 7, 2015