The property is older, so some of the couches, chairs (walls) are not necessarily dirty, but just worn and older. But overall it was fine. I did not have a choice of hotels, I had to stay here for work, but I would stay here again. The staff was very friendly and very helpful, which makes any stay more palatable.
Check in process was so long.
The rooms have excellent amenities and are a great value. The staff was warm and friendly.
Nice and clean. Staff was very Friendly. Only down side was breakfast
Good location, very good staff very good rooms. The only thing which decreases my assessment are very small bathrooms
Space is great cleaner and comfortable, good service with a little bit of miss understanding about the breakfast other then that I have a wonderful experience, I definitely will back 😊
It was clean and the staff was friendly They were well able to give details about nearby reataurants.
nice clean hotel , super friendly staff, very helpful
Your hotel was the fifth one that my husband and I stayed at in 8 days. By far your hotel was the cleanest, the rooms were spacious, the free breakfast in the morning was wonderful. The staff was always friendly and accommodating. Thank you for a wonderful stay.We will look for Hyatt's from now on
Overall this hotel was in good condition (well maintained, free of rust and other signs of wear). Unfortunately, there was a clear vomit smell that permeated the third floor (where my room was located), as if someone had improperly cleaned up. The condition of the room was as expected for a Hyatt.
Well, when we checked in the reception lady seemed friendly,and welcoming. Afterwords,the staff was cold and indifferent to us whenever we encountered them. In fact when we checked out after our 3 day stay,that particular lady on duty just replied " gotcha" when I told her we were checking out.What ever happened to hotel etiquette? Even a simple thank-you would been okay with us. We left wondering where did they found these indifferent,cold people to help represent the hotel at their front lobby?
Located in North Chesterfield within 2 miles (3 km) of Putt-Putt Fun Center, Hyatt Place Richmond/Arboretum is within a few miles (5 km) of Chesterfield Towne Center. This 127-room, 3-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.
Free buffet breakfast is included with your stay. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.
The 127 accommodations feature sitting areas. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. MP3 docks, sofa beds, and refrigerators are also standard.
At Hyatt Place Richmond/Arboretum, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a computer station, and express check-in.
Dear Guest, Thank you for great score! Marilyn C. AGM
The property is older, so some of the couches, chairs (walls) are not necessarily dirty, but just worn and older. But overall it was fine. I did not have a choice of hotels, I had to stay here for work, but I would stay here again. The staff was very friendly and very helpful, which makes any stay more palatable.
Dear Guest, Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future. Best regards,
Thank you for the 4/5 review!
Hello, Thank you for such great review for our Property. We appreciate you taking the time out to complete the survey and for choosing us. Safe safe until next time!
Check in process was so long.
Thank you for your feedback.
Thank you for the review!
Thank you for the review!
The rooms have excellent amenities and are a great value. The staff was warm and friendly.
Thank you so much for the great review!
Thank you!
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marilyn C.