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Hyatt Place Richmond/Arboretum

3.0 star property

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Photo gallery for Hyatt Place Richmond/Arboretum

Lobby lounge
Front of property - evening/night
Lobby
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Premium bedding, pillowtop beds, desk, laptop workspace
Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
201 Arboretum Place, Richmond, VA, 23236
  • Place, Putt-Putt Fun Center
    ‪2 min drive‬
  • Place, Rockwood Park
    ‪7 min drive‬
  • Place, Chesterfield Towne Center
    ‪7 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

View all photos for Accessible King Bed/Tub (with Sofa Bed)

A hotel room with a sofa, ottoman, a bed, a television, and a painting on the wall.

Accessible King Bed/Tub (with Sofa Bed)

  • Sleeps 4
  • Free WiFi

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, two bedside tables with lamps, a window with curtains, and an air conditioning unit.

Standard Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • Free WiFi

View all photos for Standard Studio Suite, Multiple Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Studio Suite, Multiple Beds

8.6 out of 10
Excellent
(78 reviews)
  • 405 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Studio Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(86 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

7.8 out of 10
Good
(7 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

8.2 out of 10
Very good
(10 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Bathroom | Combined shower/tub, designer toiletries, hair dryer, towels

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Richmond

Located in North Chesterfield, Hyatt Place Richmond/Arboretum is within a few miles (5 km) of sights such as Johnston-Willis Hospital and Chesterfield Towne Center. This 127-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and a 24-hour business center.

What's nearby

  • Putt-Putt Fun Center - 2 min drive - 1.5 miles
  • Rockwood Park - 7 min drive - 4.4 miles
  • Chesterfield Towne Center - 7 min drive - 4.0 miles
  • Stony Point Fashion Park - 9 min drive - 5.0 miles
  • James River - 9 min drive - 5.9 miles

Getting around

  • Richmond Main Street Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 24 min drive

Restaurants

  • ‪COOK-OUT - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Burger King - ‬2 min drive
  • ‪Mike's Pizza & Grill - ‬3 min drive

About this property

Hyatt Place Richmond/Arboretum

At Hyatt Place Richmond/Arboretum, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Self parking is available for USD 9 per day. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
42-inch flat-screen TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include MP3 docks, sofa beds, and sitting areas.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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  • Pet friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 9 per day)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room sofa bed
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 744 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 9 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 18 to October 04.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Frequently asked questions

Is a free cancellation option available at Hyatt Place Richmond/Arboretum?

Hyatt Place Richmond/Arboretum provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hyatt Place Richmond/Arboretum?

As of Jun 23, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Richmond/Arboretum on Jun 28, 2026 start from $128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hyatt Place Richmond/Arboretum?

This hotel is situated in North Chesterfield, close to Maymont Park, Chesterfield Towne Center, and Stony Point Fashion Park. Mid-Lothian Mines Park is also within a driving distance of 4.9 mi.

Is there parking available at Hyatt Place Richmond/Arboretum?

Yes, uncovered parking is offered for USD 9 per day.

Does Hyatt Place Richmond/Arboretum have a casino at the property?

No, Hyatt Place Richmond/Arboretum doesn't have a casino.

Is there an indoor pool at Hyatt Place Richmond/Arboretum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 18 until October 04.

Is Hyatt Place Richmond/Arboretum a good place to stay for couples?

Amenities that appeal to couples at this hotel include premium bedding, a wet bar, and Hulu.

Does Hyatt Place Richmond/Arboretum have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt Place Richmond/Arboretum have a restaurant that serves breakfast?

Yes, Hyatt Place Richmond/Arboretum serves free buffet breakfast at The Placery each morning.

Does Hyatt Place Richmond/Arboretum allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Richmond/Arboretum for a fee of USD 100 per accommodation, per stay.

Does Hyatt Place Richmond/Arboretum have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hyatt Place Richmond/Arboretum?

The closest major airport to Hyatt Place Richmond/Arboretum is Richmond Intl. Airport (RIC), which is 18.7 mi away (24 minutes by car).

Are there rooms with balconies at Hyatt Place Richmond/Arboretum?

No, you won't find guestrooms with balconies at Hyatt Place Richmond/Arboretum.

Hyatt Place Richmond/Arboretum Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 463 out of 1002 reviews
Rating 8 - Good. 235 out of 1002 reviews
Rating 6 - Okay. 153 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 72 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with a sitting area, desk, dressing area, fridge, mostly accessible bathroom, comfy bed. Would definitely stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, property conditions & facilities
I always love to stay at any Hyatt, the cleanliness, professionalism and comfort is always unmatched!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bar and service!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities
Nice rooms and staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Khadijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful. My room was clean
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jessica m

Liked: Cleanliness, staff & service, amenities
Great room! Friendly customer service.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MARCIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are large and clean. Staff are very friendly and courteous. We were there for 4 nights. Did not know in advance they only clean room after 4 nights and do not service ice rooms during that time unless requested (towels, trash).
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

David

Liked: Staff & service
Ok but below what I expected from a Hyatt property. Served its purpose
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

ramineh

Our reservation got canceled Friday at 4:59 Very disappointing I am a Hilton honor member and stayed at Hilton several time
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Check in very warm & personalble. Room clean & amenities excellent
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff were good
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

kenia

Liked: Cleanliness, amenities, property conditions & facilities
clean room, nice staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lamyaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Room was very nice. Very clean and the bed very comfortable. The shower had great pressure and temp.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shamira

Liked: Cleanliness, amenities, property conditions & facilities
I’ve had a temporary stay here while my place was getting ready. I stayed for about a month. The staff is extremely friendly , rooms are nice & clean. The breakfast is always hot and fresh. I even ordered off the hotel menu and that was cooked to perfection.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Shamira

Liked: Cleanliness, amenities, property conditions & facilities
I’ve had a temporary stay here while my place was getting ready. I stayed for about a month. The staff is extremely friendly , rooms are nice & clean. The breakfast is always hot and fresh. I even ordered off the hotel menu and that was cooked to perfection.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shamira

Liked: Cleanliness, property conditions & facilities
I’ve had a temporary stay here while my place was getting ready. I stayed for about a month. The staff is extremely friendly , rooms are nice & clean. The breakfast is always hot and fresh. I even ordered off the hotel menu and that was cooked to perfection.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Justin

Disliked: Property conditions & facilities
Hotel was dirty. Our bed sheets were nasty & and room was very unclean. It was also way overpriced and they over charge for parking. Also, we had dinner charges on our hill and never ate there.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tremayne

Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 1 night in Oct 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Enjoy my stay here! Beds are comfy and my business venue is right across the street!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Niyokwizigira

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean staff and bar was nice
Stayed 1 night in Oct 2025