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Hyatt Place Richmond/Arboretum

3.0 star property

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Photo gallery for Hyatt Place Richmond/Arboretum

Lobby lounge
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Premium bedding, pillowtop beds, desk, laptop workspace
Premium bedding, pillowtop beds, desk, laptop workspace
Lobby
Front of property - evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
201 Arboretum Place, Richmond, VA, 23236
  • Place, Putt-Putt Fun Center
    ‪2 min drive‬
  • Place, Chesterfield Towne Center
    ‪6 min drive‬
  • Place, University of Richmond
    ‪10 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Studio Suite, Multiple Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Studio Suite, Multiple Beds

8.8 out of 10
Excellent
(75 reviews)
  • 405 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Studio Suite, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(80 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

7.8 out of 10
Good
(6 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

8.2 out of 10
Very good
(10 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Bathroom | Combined shower/tub, designer toiletries, hair dryer, towels

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(11 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Richmond

Located in North Chesterfield, Hyatt Place Richmond/Arboretum is within a few miles (5 km) of sights such as Johnston-Willis Hospital and Chesterfield Towne Center. This 127-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and a 24-hour business center.

What's nearby

  • Putt-Putt Fun Center - 2 min drive - 1.5 miles
  • Chesterfield Towne Center - 6 min drive - 4.0 miles
  • Virginia Commonwealth University - 9 min drive - 8.9 miles
  • University of Richmond - 10 min drive - 7.6 miles
  • Short Pump Town Center - 22 min drive - 16.6 miles

Getting around

  • Richmond Main Street Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 24 min drive

Restaurants

  • ‪COOK-OUT - ‬2 min drive
  • ‪Golden Corral - ‬2 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪IHOP - ‬3 min drive
  • ‪Mike's Pizza & Grill - ‬3 min drive

About this property

Hyatt Place Richmond/Arboretum

At Hyatt Place Richmond/Arboretum, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Self parking is available for USD 9 per day. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
42-inch flat-screen TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include MP3 docks, sofa beds, and sitting areas.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 9 per day)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room sofa bed
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 744 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 9 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 12 to October 04.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Frequently asked questions

Is a free cancellation option available at Hyatt Place Richmond/Arboretum?

Hyatt Place Richmond/Arboretum provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hyatt Place Richmond/Arboretum?

As of Mar 3, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Richmond/Arboretum on Mar 9, 2026 start from 109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hyatt Place Richmond/Arboretum?

This hotel is situated in North Chesterfield, close to Chesterfield Towne Center, Stony Point Fashion Park, and River City Sportsplex. Mid-Lothian Mines Park is also within a driving distance of 4.9 mi.

Will I be able to park at Hyatt Place Richmond/Arboretum?

Yes, uncovered parking is offered for USD 9 per day.

Does Hyatt Place Richmond/Arboretum have a casino at the property?

No, Hyatt Place Richmond/Arboretum doesn't have a casino.

Is there an indoor pool at Hyatt Place Richmond/Arboretum?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 12 until October 04.

Is Hyatt Place Richmond/Arboretum a good place to stay for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a wet bar, and Netflix.

Does Hyatt Place Richmond/Arboretum have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt Place Richmond/Arboretum have a restaurant that serves breakfast?

Yes, Hyatt Place Richmond/Arboretum serves free buffet breakfast at The Placery each morning.

Does Hyatt Place Richmond/Arboretum allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Richmond/Arboretum for a fee of USD 100 per accommodation, per stay.

Does Hyatt Place Richmond/Arboretum have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Hyatt Place Richmond/Arboretum?

The closest major airport to Hyatt Place Richmond/Arboretum is Richmond Intl. Airport (RIC), which is 18.7 mi away (24 minutes by car).

Are there rooms with balconies at Hyatt Place Richmond/Arboretum?

No, at Hyatt Place Richmond/Arboretum, there aren't any guestrooms that list a balcony.

Hyatt Place Richmond/Arboretum Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 451 out of 1004 reviews
Rating 8 - Good. 242 out of 1004 reviews
Rating 6 - Okay. 160 out of 1004 reviews
Rating 4 - Poor. 79 out of 1004 reviews
Rating 2 - Terrible. 72 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Jamie

Stayed 1 night in Nov 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Enjoy my stay here! Beds are comfy and my business venue is right across the street!
Stayed 2 nights in Nov 2025

8/10 Good

Kenneth J

Liked: Cleanliness, staff & service
Room was great, however no shampoo, shower gel or conditioner.
Stayed 3 nights in Nov 2025

10/10 Excellent

kenia

Liked: Cleanliness, amenities, property conditions & facilities
clean room, nice staff
Stayed 1 night in Nov 2025

6/10 Okay

Deseanta

Liked: Cleanliness, staff & service, room comfort
Everything was great my only complaint is that one the walls are to thin and two there was a BIG ASS ROACH bigger than that text
Stayed 2 nights in Nov 2025

10/10 Excellent

Tremayne

Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 1 night in Oct 2025

10/10 Excellent

Niyogusenga

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Oct 2025

6/10 Okay

Marcelo

Stayed 1 night in Nov 2025

8/10 Good

Jeffrey

Stayed 2 nights in Nov 2025

10/10 Excellent

Alex

Liked: Cleanliness
Stayed 3 nights in Nov 2025

10/10 Excellent

Taylor

Stayed 1 night in Nov 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, amenities
Toilet seat broken, asked twice to get it fixed. Pull out bed dirty, mold on mattress. Water took 30 minutes to warm up. Got cold showers before Richmond Marathon. Charge for parking at the hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tyrone

Stayed 1 night in Nov 2025

8/10 Good

Douglas

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The request/demand for a $20.00 early arrival fee is just a huge greedy money grab------particularly when the rooms were vacant, clean and available.
Stayed 1 night in Nov 2025

8/10 Good

Sabrina

Stayed 2 nights in Oct 2025

8/10 Good

Erin

Liked: Amenities, property conditions & facilities
Bathroom in our room smelled of urine. Asked the breakfast worker a question and she waved me off and walked away. Otherwise clean hotel. Also a worker had parked her car in front of the hotel-effectively taking up space for people checking in- instead of in the parking lot. It was there from when we checked in at 430 until we returned after 1030.
Stayed 1 night in Nov 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff were good
Stayed 3 nights in Nov 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities
Very clean and modern. I didn’t have to pay for parking like some reviews said you have to. Staff was very nice. Only Compton that housekeep was playing music loudly as they cleaned and I must have had to listen for an hour. It was 9:30 - 10:30am approx so I didn’t want to complain . If only it were music I liked, maybe I’d have more patience. I would have complained if I had been staying longer.
Stayed 1 night in Nov 2025

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities
Very nice place Everything was great ell taken care of Only issue was a soft bed
Stayed 1 night in Oct 2025

10/10 Excellent

Isaac

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Dennis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Oct 2025

4/10 Poor

Scott

Liked: Staff & service
Disliked: Property conditions & facilities
Toilet was broken and the pull out couch had broken legs.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Staff was very courteous and professional. Unfortunately, we had to leave before breakfast
Stayed 1 night in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom design - bathroom door barely clears the toilet.
Stayed 1 night in Oct 2025

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