- Charges for extra guests may apply and vary depending on the property's policy.
- A credit card for incidental charges and a government-issued photo ID are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Discover, MasterCard, and Visa.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Hyatt Place Richmond/Arboretum
3.0 out of 5.0
4.0
out of 5
"Good!"
See all 43 reviews
This hotel is most popular for:
Recent guest reviews
Traveling through with a family of 6. Room was comfortable and just the right size
The staff was wonderful, encouraging us to pack breakfast from the buffet Saturday for our very early departure for a plane on Sunday. Unfortunately someone running a fog machine at a party set off the fire alarm. We had trouble getting back to sleep, The pool was closed for the season, but we were able to swim at a health club right next door. The room was spacious, the only real problem with it was that the coffee maker did not work. Staff replaced it when we mentioned it. Housekeeping said there were no down alternative comforters, which made for a chilly night.
Nice staff, very clean. Breakfast was good. Room was spacious and parking was free.
The staff were all helpful and had great information about the area. In particular, I would like to single out MATTHEW from the evening shift. He was delightful. Helpful. Professional. Provided accurate information to all our questions. I am sure he will be successful in any of his future endeavors as he is able to make an ordinary experience extraordinary. Thank you Matthew...
Everything was great. I would stay there again. Enjoyed the breakfast and pool very much. Hotel is close to many stores and restaurants.
Wonderful stay. Only downside one of the face cloths had a hair on it, but that's a minor detail. Comfortable stay.
Rooms with spacious need to reconfigure bathroom but other than that to bring the hotel was a great stay
Hotel is close to area conveniences and the Tollway, Greta breakfast options that vary daily Website lists a hot tub, there is not one Friendly staff, room was clean and spacious, housekeeping is great Would stay again
Breakfast only open until 9am No one at front desk. Needed to track staff down List of local restaurants was inaccurate
Hotel as relatively close to everything if you're driving. If you intend on staying here and driving to the sites, set your gps to avoid tolls!! There are so many!!
The staff were very friendly and so accommodating. I really liked the hotel a little smaller then I thought, but I would for sure stay there again.
The hotel was as expected. Under construction at the time, so some minor inconveniences, but no big deal. The staff was lovely and everything was clean and comfortable.
Just an overnight stay for a wedding. Friendly staff, great location
Hotel was clean and the amenities were sufficient. Location was good for lacrosse fields. Very convenient for the roads.
The rooms were very clean. The staff was amazing. Breakfast was good. And the bar was a lot of fun. Overall we had a great experience.
Nice hotel with modern amenities. Very polite staff.
Nice hotel. Polite staff and conveniently located.
I think they were understaffed because of the holiday. I've stayed before and had a better experience. This time, the breakfast service and quality was very poor and there were strange things missing - like the quilt on one of the beds.
The Hyatt was clean & quiet, the staff efficient and friendly. The room was a little small, especially the bath & toilet room. Had to step aside to open or close the door once inside. The bed was very comfortable and the whole room clean. No outside noise.
Had one night to stay and found this hotel to be pretty good. Staff was friendly and it was not hard to find.
Hotel highlights
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Bar/lounge
Located within 2 miles (3 km) of Putt-Putt Fun Center, Hyatt Place Richmond/Arboretum places you within a few miles (5 km) of Chesterfield Towne Center. This 3-star hotel has 127 rooms and welcomes guests with free breakfast, an outdoor pool, and a 24-hour fitness center. Virginia Museum of Fine Arts and Museum of the Confederacy are also within a 15-minute drive of this Richmond hotel.
Dining
Free buffet breakfast is included with your stay. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
Rooms
All 127 air-conditioned accommodations feature sitting areas. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. MP3 docks, sofa beds, and refrigerators are also standard.
Property features
Guests staying at Hyatt Place Richmond/Arboretum enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include 2 meeting rooms, a 24-hour business center, and a computer station.
Guest reviews for Hyatt Place Richmond/Arboretum
Everyone
Traveling through with a family of 6. Room was comfortable and just the right size
fire alarm interrupted our sleep
Everyone
The staff was wonderful, encouraging us to pack breakfast from the buffet Saturday for our very early departure for a plane on Sunday. Unfortunately someone running a fog machine at a party set off the fire alarm. We had trouble getting back to sleep, The pool was closed for the season, but we were able to swim at a health club right next door. The room was spacious, the only real problem with it was that the coffee maker did not work. Staff replaced it when we mentioned it. Housekeeping said there were no down alternative comforters, which made for a chilly night.
Review comment
Adrian Fleming responded on Nov 22, 2017
Thank you for taking the time to review our hotel. We sincerely apologize for the inconveniences during your stay. We hope to be of service to you in the future.
nice hotel, comfortable beds free parking !
Everyone
Nice staff, very clean. Breakfast was good. Room was spacious and parking was free.
Review comment
Mike Tedesco responded on Sep 4, 2017
Thank you for the review! We are pleased you enjoyed your stay!
friendly south
Everyone
The staff were all helpful and had great information about the area. In particular, I would like to single out MATTHEW from the evening shift. He was delightful. Helpful. Professional. Provided accurate information to all our questions. I am sure he will be successful in any of his future endeavors as he is able to make an ordinary experience extraordinary. Thank you Matthew...
Review comment
Mike Tedesco responded on Aug 31, 2017
Thank you for the great review. We have a fantastic team that are known for their exceptional services.
nice for business traveler
Everyone
Everything was great. I would stay there again. Enjoyed the breakfast and pool very much. Hotel is close to many stores and restaurants.
great hotel, good room size with suite amenities!
Everyone
Wonderful stay. Only downside one of the face cloths had a hair on it, but that's a minor detail. Comfortable stay.
hotel stay
Everyone
Rooms with spacious need to reconfigure bathroom but other than that to bring the hotel was a great stay
Everyone
Hotel is close to area conveniences and the Tollway, Greta breakfast options that vary daily Website lists a hot tub, there is not one Friendly staff, room was clean and spacious, housekeeping is great Would stay again
Everyone
Breakfast only open until 9am No one at front desk. Needed to track staff down List of local restaurants was inaccurate
perfect weekend getaway...
Everyone
Hotel as relatively close to everything if you're driving. If you intend on staying here and driving to the sites, set your gps to avoid tolls!! There are so many!!
We are pleased you enjoyed your stay. We look forward to your next visit!