Skip to main content
Beginning of main content

Recent guest reviews

The rooms have excellent amenities and are a great value. The staff was warm and friendly.

Nice and clean. Staff was very Friendly. Only down side was breakfast

Good location, very good staff very good rooms. The only thing which decreases my assessment are very small bathrooms

Space is great cleaner and comfortable, good service with a little bit of miss understanding about the breakfast other then that I have a wonderful experience, I definitely will back 😊

It was clean and the staff was friendly They were well able to give details about nearby reataurants.

nice clean hotel , super friendly staff, very helpful

Your hotel was the fifth one that my husband and I stayed at in 8 days. By far your hotel was the cleanest, the rooms were spacious, the free breakfast in the morning was wonderful. The staff was always friendly and accommodating. Thank you for a wonderful stay.We will look for Hyatt's from now on

Overall this hotel was in good condition (well maintained, free of rust and other signs of wear). Unfortunately, there was a clear vomit smell that permeated the third floor (where my room was located), as if someone had improperly cleaned up. The condition of the room was as expected for a Hyatt.

Well, when we checked in the reception lady seemed friendly,and welcoming. Afterwords,the staff was cold and indifferent to us whenever we encountered them. In fact when we checked out after our 3 day stay,that particular lady on duty just replied " gotcha" when I told her we were checking out.What ever happened to hotel etiquette? Even a simple thank-you would been okay with us. We left wondering where did they found these indifferent,cold people to help represent the hotel at their front lobby?

Our stay was pleasant. Breakfast was great. The only thing I didn't like, we could smell cigarette smoke on the floor we were in. Am not sure if they have a smoking floor. Even if they did, having children, the clerk should have asked or informed us.

Traveling through with a family of 6. Room was comfortable and just the right size

The staff was wonderful, encouraging us to pack breakfast from the buffet Saturday for our very early departure for a plane on Sunday. Unfortunately someone running a fog machine at a party set off the fire alarm. We had trouble getting back to sleep, The pool was closed for the season, but we were able to swim at a health club right next door. The room was spacious, the only real problem with it was that the coffee maker did not work. Staff replaced it when we mentioned it. Housekeeping said there were no down alternative comforters, which made for a chilly night.

Nice staff, very clean. Breakfast was good. Room was spacious and parking was free.

The staff were all helpful and had great information about the area. In particular, I would like to single out MATTHEW from the evening shift. He was delightful. Helpful. Professional. Provided accurate information to all our questions. I am sure he will be successful in any of his future endeavors as he is able to make an ordinary experience extraordinary. Thank you Matthew...

Everything was great. I would stay there again. Enjoyed the breakfast and pool very much. Hotel is close to many stores and restaurants.

Arboretum Place Richmond VA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Outdoor pool

Located within 2 miles (3 km) of Putt-Putt Fun Center, Hyatt Place Richmond/Arboretum is within 3 miles (5 km) of Chesterfield Towne Center. This 127-room, 3-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.


Rooms

The 127 accommodations feature sitting areas. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. MP3 docks, sofa beds, and refrigerators are also standard.


Property features

At Hyatt Place Richmond/Arboretum, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Onsite parking is available for a fee. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a computer station, and express check-in.

Room options

Room, 1 King Bed (High Floor)

1 King Bed | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Room, 2 Double Beds (High Floor)

2 Double Beds | Sleeps 6

Room, 2 Double Beds

2 Double Beds | Sleeps 6

Guest reviews for Hyatt Place Richmond/Arboretum

Everyone (20) Couples (12) Business (9) Family (8) Other (1) Friends (1)
5
Everyone

By on Feb 18, 2020

Review comment responded on Feb 20, 2020

Thank you for the review!

4
Everyone

By on Dec 22, 2019

Review comment responded on Dec 22, 2019

Thank you for the review!

5
Family Family

The rooms have excellent amenities and are a great value. The staff was warm and friendly.

By on Dec 21, 2019

Review comment responded on Dec 22, 2019

Thank you so much for the great review!

4
Everyone

By on Nov 11, 2019

Review comment responded on Nov 26, 2019

Thank you!

5
Family

Nice and clean. Staff was very Friendly. Only down side was breakfast

By on Nov 10, 2019

Review comment responded on Nov 26, 2019

Thank you for your feedback.

4
Partner Couples Business Business

Good location, very good staff very good rooms. The only thing which decreases my assessment are very small bathrooms

By on Aug 24, 2019

Review comment responded on Aug 30, 2019

We appreciate your feedback and look forward to your next stay!

4
Everyone

By on Apr 15, 2019

Review comment responded on Apr 30, 2019

Thank you for the review!

5
Business Business

Space is great cleaner and comfortable, good service with a little bit of miss understanding about the breakfast other then that I have a wonderful experience, I definitely will back 😊

By on Mar 7, 2019

Review comment responded on Mar 14, 2019

Hi Ana, Thank you for your great review! We are so glad you enjoyed your stay and look forward to having you back to the Hyatt Place Richmond Arboretum!

4
Partner Couples Business Business

It was clean and the staff was friendly They were well able to give details about nearby reataurants.

By on Mar 7, 2019

Review comment responded on Mar 14, 2019

Thank you for your review! We are glad to hear you enjoyed your stay and look forward to having you back to the Hyatt Place Richmond Arboretum!

5
Everyone

By on Feb 17, 2019

Hyatt Place Richmond/Arboretum

201 Arboretum Place, Richmond, VA 23236
url importing http://www.orbitz.com/Richmond-Hotels-Hyatt-Place-Richmond/Arboretum.h40501-p2.Hotel-Reviews
There was an error importing /Richmond-Hotels-Hyatt-Place-Richmond/Arboretum.h40501-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Richmond-Hotels-Hyatt-Place-Richmond/Arboretum.h40501-p2.Hotel-Reviews