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Residence Inn by Marriott Richmond West End

3.0 star property

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Photo gallery for Residence Inn by Marriott Richmond West End

Free daily buffet breakfast
Exterior
Full-size fridge, microwave, oven, stovetop
43-inch flat-screen TV with cable channels, TV
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2121 Dickens Rd, Richmond, VA, 23230
  • Place, Bowlero Richmond
    ‪2 min walk‬
  • Place, Colonial Shooting Academy
    ‪14 min walk‬
  • Place, Bon Secours Heart Institute at Reynolds Crossing
    ‪19 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed

43-inch flat-screen TV with cable channels, TV

Studio, 1 Queen Bed with Sofa bed

  • 460 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 725 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

43-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom

  • 725 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Combined shower/tub, free toiletries, hair dryer, towels

Studio, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 460 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Combined shower/tub, free toiletries, hair dryer, towels

Studio, 1 Queen Bed with Sofa bed

  • 460 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Richmond

Located 2.5 mi (4 km) from University of Richmond, Residence Inn by Marriott Richmond West End is within a 10-minute drive of other popular attractions like Carytown. The 80 rooms at this 3-star hotel include kitchens and sofa beds and guests can enjoy free breakfast.

What's nearby

  • Bowlero Richmond - 2 min walk - 0.1 miles
  • Colonial Shooting Academy - 14 min walk - 0.8 miles
  • Bon Secours Heart Institute at Reynolds Crossing - 19 min walk - 1.0 mile
  • Libbie Mill Dog Park - 5 min drive - 1.5 miles
  • Short Pump Town Center - 14 min drive - 8.8 miles

Getting around

  • Richmond Staples Mill Road Station - 9 min drive
  • Richmond Intl. Airport (RIC) - 23 min drive

Restaurants

  • ‪Burger King - ‬18 min walk
  • ‪Taco Bell - ‬19 min walk
  • ‪Mission BBQ - ‬17 min walk
  • ‪Sonic Drive-In - ‬19 min walk
  • ‪Starbucks - ‬2 min drive

About this property

Residence Inn by Marriott Richmond West End

At Residence Inn by Marriott Richmond West End, guests have access to a 24-hour gym, free WiFi in public areas, and an outdoor tennis court. Self parking is offered for USD 10 per night. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect to find 43-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, sofa beds, and dining areas. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor tennis court, a 24-hour fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor tennis court
  • Seasonal outdoor pool
  • TV in common areas
  • Volleyball

Family friendly

  • Dining table
  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 10 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 1985
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100.00 per accommodation, per stay
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 10 per night
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to August.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott End
Residence Inn Marriott End Hotel
Residence Inn Marriott End Hotel Richmond West
Residence Inn Marriott Richmond West End
Residence Inn Richmond West
Residence Inn Richmond West End
Residence Inn Marriott Richmond West End Aparthotel
Residence Inn Marriott End Aparthotel
Resince riott End Aparthotel
Resince riott Richmond West E
By Marriott Richmond West End
Residence Inn by Marriott Richmond West End Richmond
Residence Inn by Marriott Richmond West End Aparthotel
Residence Inn by Marriott Richmond West End Aparthotel Richmond
By Marriott Richmond West End
Residence Inn by Marriott Richmond West End Hotel
Residence Inn by Marriott Richmond West End Richmond
Residence Inn by Marriott Richmond West End Hotel Richmond

Frequently asked questions

Are free cancellation options available at Residence Inn by Marriott Richmond West End?

Residence Inn by Marriott Richmond West End provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Residence Inn by Marriott Richmond West End?

As of Apr 14, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Richmond West End on Apr 30, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Residence Inn by Marriott Richmond West End?

This hotel is located in Richmond, close to Richmond Raceway, Lewis Ginter Botanical Garden, and The Diamond. You'll also find Science Museum of Virginia and Carytown within a short drive.

Does Residence Inn by Marriott Richmond West End include a casino on the premises?

No, Residence Inn by Marriott Richmond West End doesn't have a casino.

Will I find an indoor pool at Residence Inn by Marriott Richmond West End?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until August.

Does Residence Inn by Marriott Richmond West End have a restaurant with a breakfast menu?

Residence Inn by Marriott Richmond West End offers free buffet breakfast each morning though there is no restaurant.

Will Residence Inn by Marriott Richmond West End allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Residence Inn by Marriott Richmond West End for a fee of USD 100.00 per accommodation, per stay.

How far is the airport from Residence Inn by Marriott Richmond West End?

The closest major airport to Residence Inn by Marriott Richmond West End is Richmond Intl. Airport (RIC), which is 16.2 mi away (23 minutes by car).

Residence Inn by Marriott Richmond West End Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 192 out of 438 reviews
Rating 8 - Good. 116 out of 438 reviews
Rating 6 - Okay. 62 out of 438 reviews
Rating 4 - Poor. 28 out of 438 reviews
Rating 2 - Terrible. 40 out of 438 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff excellent, room spacious but location was very noisy. My room was right behind the Bowlero parking lit so even though I went to bed after 11pm, I was awoken 3x from extremely loud music (from nearby cars). The hotel does their best I think but I would not stay here again. Also rooms accessed from the outside.
Stayed 1 night in Jan 2026

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities
Clean and well equipped suite, friendly staff willing to go the extra mile.
Stayed 11 nights in Dec 2025

6/10 Okay

AKIBA

Traveled with family
Staff and housekeeping
Stayed 27 nights in Nov 2025

6/10 Okay

Marlene

Stayed 1 night in Dec 2025

6/10 Okay

heather

Traveled with family
Liked: Amenities
Safety could be improved a lot, and staff’s urgency about it. As far as room and space and amenities top notch and convenience of location I was very happy. In this weekend alone there was a shooting that resulted in a homicide because of a party in one of the rooms and then those morning when we were packing our car the room below us started fighting which led to a man threatening another man with a knife while my kids were a few feet away. Staff was right there and didn’t call police the lady at front desk said they were not going to let them check back in today. At check out my husband let manager on duty know the severity and police were finally called.
Stayed 2 nights in Dec 2025

8/10 Good

Laurie

Stayed 1 night in Nov 2025

10/10 Excellent

Calvin

Stayed 5 nights in Nov 2025

8/10 Good

Kathryn

Stayed 1 night in Nov 2025

10/10 Excellent

Mahmood, Salem

Stayed 5 nights in Sep 2025

8/10 Good

Cameron

Stayed 1 night in Nov 2025

6/10 Okay

Sharon

Stayed 1 night in Sep 2025

6/10 Okay

Venkataraman

Traveled with partner
Liked: Staff & service
Overall the hotel was ok. The bed was not comfortable, shower had less water pressure and they charged for parking. Expedia mentions it is free self paid parking. Very misleading
Stayed 5 nights in Aug 2025

4/10 Poor

Mohammad

Liked: Cleanliness
Disliked: Staff & service
Reception staff are absolutely strange what bad behavior
Stayed 7 nights in Aug 2025

10/10 Excellent

Jacqueline Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the breakfast the room and most importantly the wonderful kind friendly staff.
Stayed 14 nights in Aug 2025

6/10 Okay

Alan

Housekeeping came once in 5 days. Some staff were excellent, others not so good. They also charge for parking that is marginally secure. I won’t stay here again. Too many better options in the area for the same price once you consider an additional $10 per day for parking.
Stayed 5 nights in Aug 2025

6/10 Okay

Judi

Liked: Cleanliness
Disliked: Staff & service
No elevator so needed to walk upstairs with luggage. Faucet in bathroom sprayed outward. Extra payment demanded on check-in was pending for several days though finally disappeared . Property was clean and bed comfortable. But I had arrived after coming through torrential rain and was greeted with a locked lobby with little light and I had to ring to enter. It was only 8:30 pm but greeting was not welcoming. Perhaps this was unique to being a Sunday evening but, after over an hour of stressful driving, I was disappointed.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great helpful service, but rooms are out dated and smell weird
Stayed 6 nights in Jul 2025

10/10 Excellent

Neesha

Stayed 2 nights in Jul 2025

8/10 Good

Amanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was amazing, Brandon was a funny guy and had us laughing so hard. Maria was awesome too.... Very friendly people. The phone in the room did not work so we had to call from our cell phones or walk to the desk if we needed something but overall the stay was great and would come back again.
Stayed 2 nights in Jul 2025

8/10 Good

Stacy

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The grounds were not kept up very well. And the laundry mat was constantly in use. The pool was over crowed. But at least the room was clean
Stayed 3 nights in Jul 2025

6/10 Okay

Stephen

Business traveler
Liked: Cleanliness, staff & service
I've stayed here multiple times over the years - I like the layout and location. This is the first time I was disappointed. The room had an odor to it - it smelled like a cover-up of smoking. I was a late arrival, exhausted, and just needed to crash so I didn't address anything with the front desk. I love the style of this place, with the little apartment buildings and courtyard instead of a "hotel" with hallways, but it is starting to need an update.
Stayed 1 night in Jul 2025

8/10 Good

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night

Nice place. Check woman was very pleasant and helpful. Checkout woman…nope.
Stayed 1 night in Jul 2025

10/10 Excellent

Yohei

Stayed 6 nights in Jun 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went down for a baseball tournament in Richmond even though the pool was not ready we still made the best of it. The staff at the front desk were wonderful. Our first night our room was extremely hot the AC was not working luckily the next morning we were able to move rooms without any trouble And had great service from the staff. Breakfast each morning was delicious my family said it was probably the best one they have had coming from a hotel and with us being a travel ball family of 2 we have been to several hotels lol. Our room was very clean we will definitely stay here again if we play in Richmond for another tournament.
Stayed 2 nights in Jun 2025

2/10 Terrible

Melanie

Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy! Bugs! Unsafe, doors do not open without force. Disgusting pool. On and on. Brandon was very nice upon checking in, even having to change my room several times! Don’t go!!
Stayed 2 nights in Jun 2025

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