Linden Row Inn

The hotel was a great value. The staff was. Try friendly and helpful. I would definitely stay there again.

Staff were helpful and pleasant -restaurants and bars within walking distance. Restaurant was good for breakfast. Valet service was very slow at check out. Would stay here again

Great 19th century row of townhouses. So different than the usual modern hotel.

I made a reservation at Linden Row as my daughter had a competition at Virginia Commonwealth University. We wanted to be able to walk to the University. On the afternoon of our arrival, I got a call saying that they had maintenance issues. They had to relocate us to another hotel. Unfortunately, the hotel was 11 blocks away. So, this was no longer convenient to VCU. But, we made the best of it. The hotel they relocated us to was nice. When I returned home from my trip, I noticed that Linden Row had charged my bank card $40 more than the price I was given on Orbitz. I called Linden Row immediately to get the issue resolved. The person that answered the phone told me they would call me back once they figured out what happened. They told me that my card should not have been charged. This charge took place before I ever checked into the new hotel that I was assigned to. She did call me back that evening, and was not friendly or polite when she returned the call. She told me that I needed to call the General Manager on Monday if I wanted to find out what the issue was. I was very disappointed with the treatment I received and the lack of professionalism. I was the one who was inconvenienced by this situation. I did not cause the maintenance issue or complain about the difficulties this would cause us on the day of competition. The appropriate behavior would have been to apologize and to let me know that the General Manager would call me on Monday to help me my questions.

The rooms were very large, with couches and accent furniture in a Victorian theme.

The hotel is a return to old historical Richmond. It lacks modern facilities but makes it up with charm, fabulous service and a convenient location.

Loved the cottage garden room. Just like staying in a beautiful bedroom at home!

The Linden Row was good value, the location was outstanding and a good value. The staff was extremely friendly and helpful. Valet service is available, but street parking in limited, especially during the work week. It was beautiful historic project. There were only two complaints. Being on the first floor, one window pane was broken and let a draft in. The air conditioning units were outside of the window and we were be low street level. This didn't feel secure, I would suggest staying on the second floor.

Hotel seemed nice at first...but then I saw a roach crawling out of the old heating unit in the bathroom. Then noticed that the bottom part of the bedding was badly ripped. The roach really kills it for me, though. Yuck.

We came the town to visit VCU so stayed only one night. Historical building and well renovated. The room was clean and comfortable in every way....I will certainly be staying here again.

The hotel is situated on a quiet street. The room is spacious and celling high - a true pleasure to stay, Even with elevators, there are a few steps to take to get to the room and yet that is to me part of the attraction of a Virginia style building. The staff is friendly and buffet breakfast adequate.

I was on a history vacation , and Richmond was on my bucket list. This hotel was perfect for that, as it gave me the feel of civil war Richmond. Great location, and I walked to all of my Richmond sites. Very charming hotel.

Whenever I visit Richmond, I stay at the Linden Row Inn if possible. The hotel is a short walk from the Capitol area and the surrounding venues. The staff are always friendly and inviting.

This is a nice downtown location convenient to Shocko and VCU. A very interesting old set of row houses brought together to make an eclectic inn. Lots of different room options. Our suite was large, but it was noisy due to the heat pump running all night because of the cold temps outside. Like having one of those window heaters in a cheap hotel. Despite the drawn curtains, a light in the outside connecting balcony shined in our bedroom window all night. The staff was very warm and accommodating. shuttle to and from our restaurant was a nice touch. The The bed was comfortable and the bath was quite nice. Overall a good experience, but not that great a night's sleep. I'd recommend staying here in more moderate climates!

The pros: This hotel is one of a kind and if you appreciate an unusual experience, this is a good choice. The courtyard is a beautiful example of the kind of historical Virginia ambiance that I love dearly. Bricks, tall shade trees, a fountain bubbling...it's only a shame you can still hear the city traffic and sirens in the background. It's a little surreal actually. The bed was VERY comfortable. The staff were VERY nice. The rate I got was competitive for the location and the location was perfect for my needs. Cons: The fact that on the 3rd floor, although there is an elevator, it puts you on an outdoor walk and then you have to go down a small set of stairs (like 5 steps) and then up a similar little staircase to reach your room door. It's weird, and some complain about this with small kids, strollers, or the elderly or infirm...well, just try it with a very large, heavy piece of luggage late at night and not wanting to bang your bag against the steps and bother other guests. I found myself thinking, as I gazed over the balcony rail in the sweet morning sunshine at the beauty of the courtyard...I would stay here once in a while if I lived nearby and could just use a backpack for my stuff. But if I'm flying in with big luggage, it's just a pain. The room had a slightly musty smell (maybe it's unavoidable in a place that old) and there were some cosmetic flaws such as the fabric bottom of an easy chair was blown out and dangling, there were cracks and holes and minor damage in walls, a crack in the power outlet by the door and the carpet is pretty worn...I feel that the place could benefit from a little renovation TLC but the bathroom was pretty, very good amount of counter space, and the bed was just unbelievably comfy...so it's kinda so-so on the room's quality. I did not get breakfast (slept in late) but the coffee in my room was Wolfgang Puck coffee and it was good. So when I say I'd recommend the place to a friend, I would...but it would depend on the friend, and I'd have to explain a few caveats to them first...I'd probably stay again, but I might try a different room type than the main house 3rd floor one I got this time.

The weekend roar of nascar engines contrasted beautifuly with the quiet elegance of this historic facility. The staff was wonderful and when presented with a sudden change in my plans were very accomendating. Morning coffee in the courtyard was wonderful.

This is our second stay - The garden apartment was much nicer than the ground floor room we stayed in the last time. Nice and simple morning breakfast easy on and off of 95!

We needed a room in downtown Richmond at the last minute, and booked a room at Linden Row. It had a ton of history, friendly staff, a good (free) breakfast, and especially good bath products. Would definitely stay again. Be careful of parking, though, as there are signs to not park from 7-9AM and it's a costly ticket!