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Recent guest reviews

pretty much what i expected. a hotel with no hassle. thx

Very clean and fast check in.

Rooms were not well equipped for two adults. No grab bars, towel bars, not enough coffee, etc. Not a good value.

It is an old tired hotel trying to make money by fleecing it’s customers. I was charged $150 Pet Cleaning without being told there was a fee! Hotel knew I had a pet - I called the hotel several times - to confirm pet was ok, to ask for early check in so I could leave the pet in the room. Even at check-in when my pet was with me and the receptionist even petted her, no fee was mentioned or charged. At checkout, I was charged $150! I have a 13 lb hypo-allergenic puppy who doesn’t shed and was crated when I was not in the room. We stayed for 1 night.

Loved that we walked right across street to the tobacco company for dinner! Great restaurant!

Staff is pleasant. Clean, comfortable, easy check in. Easy parking (valet) - quick car retrieval. Great bar/bar tender - just wish it stayed open past 10.

Very good central location, nearby restaurants

I loved the fact the hotel didnt have bed bugs or dog fleas, it was very quite and clean. Will continue using this hotel when ever Im in Virginia.

Great pool and in a great location with walkable access to lots of restaurants and attractions.

It was nice, it was a short one night stay. I did not get to do very much or sight see..I would stay again and do more..I wanted to visit some restaurants, the cancel walk and enjoy the night life.

Building is esthetically pleasing. Rooms are underwhelming. Prompt response to issues with room.

No

We stayed on the 14th floor and it was clean and nice. Only cons that come to mind are the fact that there were no vending machines on any of the guest floors and that we could hear literally everything from the room next to us. So much so that when their alarm went off in the morning we could hear it loud and clear.

S 12th St Richmond VA

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

Located in Downtown Richmond, Omni Richmond Hotel is adjacent to Shockoe Slip and within a 10-minute walk of other popular attractions like Virginia Governor's Mansion. This 4-star hotel has 359 guestrooms and offers an indoor pool, a 24-hour gym, and a conference center.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.


Rooms

49-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and phones are other standard amenities.


Property features

Omni Richmond Hotel features an indoor pool, a 24-hour gym, and in-room fitness. Parking is available for USD 25 per day (USD 32 per day for valet parking), and there's also a bus station shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, a conference center, and a business center.

Room options

Club Suite, 1 King Bed (Club Executive Suite)

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed, Accessible

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Deluxe Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Omni Richmond Hotel

Everyone (14) Couples (5) Family (4)
4
Everyone

By on Aug 19, 2022

5
Everyone

By on Jul 10, 2022

5
Everyone

pretty much what i expected. a hotel with no hassle. thx

By on May 30, 2022

Review comment responded on Jun 14, 2022

Thank you for taking the time to provide us with your feedback!

5
Family with small children Friends

Very clean and fast check in.

By on Apr 24, 2022

Review comment responded on Apr 27, 2022

Hi Joanna! Thank you for taking time to complete a survey of your stay. Your feedback is extremely valuable to our team. We look forward to servicing your future hospitality needs.

5
Everyone

By on Feb 7, 2022

2
Partner Couples

Rooms were not well equipped for two adults. No grab bars, towel bars, not enough coffee, etc. Not a good value.

By on Dec 24, 2021

Review comment responded on Dec 24, 2021

Thank you for taking the time to provide us with your feedback about your stay.

1
Friends

It is an old tired hotel trying to make money by fleecing it’s customers. I was charged $150 Pet Cleaning without being told there was a fee! Hotel knew I had a pet - I called the hotel several times - to confirm pet was ok, to ask for early check in so I could leave the pet in the room. Even at check-in when my pet was with me and the receptionist even petted her, no fee was mentioned or charged. At checkout, I was charged $150! I have a 13 lb hypo-allergenic puppy who doesn’t shed and was crated when I was not in the room. We stayed for 1 night.

By on Dec 14, 2021

Review comment responded on Dec 14, 2021

We are very sorry that the pet fee was not communicated to you during your stay. We will use your comments to improve our customer service.

5
Family

Loved that we walked right across street to the tobacco company for dinner! Great restaurant!

By on Oct 18, 2021

Review comment responded on Oct 19, 2021

We are very happy you were able to utilize the restaurants nearby. Come visit again!

5
Friends

Staff is pleasant. Clean, comfortable, easy check in. Easy parking (valet) - quick car retrieval. Great bar/bar tender - just wish it stayed open past 10.

By on Sep 18, 2021

Review comment responded on Sep 18, 2021

We appreciate you taking the time to let us know you had a great stay. We hope to see you again in the future!

5
Partner Couples

Very good central location, nearby restaurants

By on Aug 10, 2021

Review comment responded on Aug 10, 2021

Thank you for your kind review!

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