It was nice, it was a short one night stay. I did not get to do very much or sight see..I would stay again and do more..I wanted to visit some restaurants, the cancel walk and enjoy the night life.
Building is esthetically pleasing. Rooms are underwhelming. Prompt response to issues with room.
No
We stayed on the 14th floor and it was clean and nice. Only cons that come to mind are the fact that there were no vending machines on any of the guest floors and that we could hear literally everything from the room next to us. So much so that when their alarm went off in the morning we could hear it loud and clear.
Everything was amazing I loved the whole property
Great stay! Above expectations on all what matters, room, location, staff and amenities.
Dirty room, unfriendly staff and construction site basically is what it is
Bathroom was dirty , toilet had fecal matter on it ! House keeper refused to even clean the room ! Don’t stay here
The location is perfect, parking is easy, you are near good restaurants and the staff is very very nice and helpful.
Beautiful property and great staff. Service was outstanding and the bar tender rocked!
The location was good for my needs. It was 3 minutes from my early morning meeting.
Great Hotel fair prices rooms are new and the entire staff and hotel vas class A
The shuttle was very convenient to get us where we wanted to go!
Staff was great, friendly and helpful. Not the most modern hotel but appropriate for the price. Good location to get around town and not far from the airport.
Located in Downtown Richmond, Omni Richmond Hotel is adjacent to Shockoe Slip and within a 10-minute walk of other popular attractions like Virginia Governor's Mansion. This 4-star hotel has 359 guestrooms and offers an indoor pool, a health club, and a conference center.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the 2 coffee shops/cafés. For your convenience, a buffet breakfast is served for a fee on weekdays from 6 AM to 10 AM and on weekends from 7 AM to noon.
Omni Richmond Hotel's 359 recently renovated rooms provide coffee makers, laptop-compatible safes, and phones. 49-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.
At Omni Richmond Hotel, guests enjoy an indoor pool, a health club, and free WiFi in public areas. If you drive, self parking is USD 25 per day, and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a conference center, a business center, and a computer station.
It was nice, it was a short one night stay. I did not get to do very much or sight see..I would stay again and do more..I wanted to visit some restaurants, the cancel walk and enjoy the night life.
Building is esthetically pleasing. Rooms are underwhelming. Prompt response to issues with room.
We appreciate you taking the time to provide us with your feedback. We are disappointed to see that there were issues with your room but are happy to hear our staff handled them quickly. If you decide to come back to Richmond, please let us know what we could do to make your stay fantastic.
No
Thank you for your feedback. Please come see us again soon!
Thank you so much for your positive feedback. We hope to see you again!
We stayed on the 14th floor and it was clean and nice. Only cons that come to mind are the fact that there were no vending machines on any of the guest floors and that we could hear literally everything from the room next to us. So much so that when their alarm went off in the morning we could hear it loud and clear.
Thank you for your feedback!
Thank you for your positive feedback! We look forward to seeing you again.
Everything was amazing I loved the whole property
Thank you so much for your positive feedback! We look forward to having you stay with us again!
Great stay! Above expectations on all what matters, room, location, staff and amenities.
Thank you so much for the feedback, we hope to see you at the Omni Richmond again.
Dirty room, unfriendly staff and construction site basically is what it is
Dear Nichole, Thank you for taking the time to provide a feedback in regards to your recent stay. It is disheartening to read your comments in regards to the cleanliness of your room and our staff. It was also unfortunate you found the construction in the building next to our hotel to be an inconvenience. In order to learn more about your experience, we would like to speak with you over the phone. Please take few minuets out of your busy schedule and call the hotel mainline and ask to speak with the Director of Rooms or a Manager on Duty. We look forward to speaking with you and restoring your confidence in Omni Richmond Hotel.
Bathroom was dirty , toilet had fecal matter on it ! House keeper refused to even clean the room ! Don’t stay here
Dear Ms. Turner, Thank you for taking the time to share your feedback after your recent with us. Maintaining safe and clean environment is our top priority is and reading your comment was disheartening. The level of service you received when you brought the matter to our attention is not the true reflection of our team which is renown to provide unrivalled level of service. Please rest assured your feedback is taken very seriously and we will take corrective actions and revisit our already rigorous cleaning and quality inspection processes. We do hope that you will give us another opportunity and we are confident your stay will be flawless.
We hope you get to come back soon! Our front desk staff is more than happy to give you suggestions for local attractions to see