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Best Western Plus Governor's Inn

2.5 out of 5.0

Recent guest reviews

I loved it. My husband was impressed with the beauty of the building. The hotel staff was very friendly and the room was nice. We highly enjoyed ourselves.

A great clean hotel with polite staff. A little dated decor but up to date technology and amenities.

I stayed at the Best Western Plus Governor's Inn overnight for a college graduation. Staff were very friendly and helpful. I loved the decor --- felt castle-like and bed was very comfortable. Breakfast was great and I would definitely stay here again.

This is a nice, comfortable place to stay. The hotel has somewhat of a castle look with its stone and brick interior. Very different. The bed was super comfortable with nice bedding & plenty of pillows. Slept very well all 3 nights. Bathrooms looked fairly recently remodeled with a modern look. Attractive. The room was large. Had a mini-fridge, microwave, coffee-maker & nice size flat screen tv. And the rooms were well-maintained. Breakfast was free and included hot items like eggs and make-it-yourself waffles. There was a good variety of cereals, fruit, muffins, bagels and of course tea and coffee. The dining room was a good size. Any of the staff we encountered were really friendly and helpful. It sits back off the Midlothian Turnpike a bit so you don't hear the traffic. It's near an Olive Garden and there's a nice indoor mall about 2 miles away and plenty of restaurants to choose from. If you don't want to stay right in Richmond this is a good choice at a good price.

Every staff member we encountered was really nice & helpful. Comfortable bed. Very clean. Looks like the bathrooms had been fairly recently renovated. Lots of choices on the free breakfast bar including eggs and waffles. Hotel reminds you of a castle, somewhat, with it's interesting brick & stonework inside. Nicely maintained. Sits back off the main drag which makes for a quiet setting. Plenty of things to do within steps of the hotel and on down a couple miles is a very nice indoor mall. Really good choice if you don't want to stay in downtown Richmond.

There were many areas of obvious patches throughout the hotel. Including a 3/4 inch bump under the carpet in our room. Another guest was quoted a rate $22 per night lower than what I prepaid through a discount site" Orb***". Overall clean and staff was very friendly but not worth what I paid, I would have been satisfied at the lower rate.

Was in town for training and needed a place to stay for one night. Hotel was ok for the price. I was booked in a smoking room and it smelled horrible. Hotel was full so I couldn't change rooms. Breakfast was lacking many healthy options. But the staff was very friendly and the room was clean.

It doesn't get any better than this! Spacious, clean room, friendly and helpful staff, a hot breakfast,, and a restaurant and nightclub for entertainment. And all of this at a moderate price that beats the competition. Looking forward to future stays at this hotel.

I needed to stay in the immediate area for the night and this hotel was the closest. I noted it had decent ratings and was cheaper than other hotels near by so I picked it. Overall it was a decent clean facility with no surprises. There are two main buildings and the main building with the office has a night club and is quite loud. Make sure you do as I did and select a room in the building away from the club. The manager was very accomidating to this request. For the price and location I am quite satisfied with the short stay.

Stayed one night studying for contractor's exam. Nice and quiet. Close to exam site.

Very clean room, pleasantly surprised. Very comfortable bed. Location is just far out enough to avoid the city rush.

We really enjoyed our stay. The complimentary breakfast was one of the best I've ever had at a hotel. The location was perfect with lots of places to shop and eat. I would definitely recommend this hotel to family and friends. The decor was different but rather classy. Thanks for the warm hospitality. NRob- NJ

This stay was prabably my sixth time at the Best Western. It is always quiet which is priority number one to me. Secondly, It is clean and it comes with all of the amenities I need. Anything else that I could need, I just call the front desk and they will help me.

Checked in Hotel, went right to room, it was clean with lots of room. They have a club/dance floor & Bar & Grill so you can find something to do. In the morning you get free food, and drink, I liked that, the staff was very kind and helpful. The only issue I had was a smoker in the room next to me, the smoke made its way into my room, I was not happy about that, as well I was on the first floor and people were in the parking lot making lots of noise talking to each other. One thing I loved was the whirl pool bath & Shower, I am 6'4" and fit fine, sadly I was not sharing it with another.. The TV could have been bigger but the channel selection and remote control for the HAVC was great and everything was clean, loved the mounds of extra pillows and towels. Another thanks gos to this site who found what I wanted from the bath to being close to me. Very Happy!

I requested a non-smoking room when i made the reservation. When i arrived the room reeked of smoke. I asked to have my room changed. The second room was worse then the first. Very discouraging. the only positive point was that the hotel was 10mins from the business i was visiting.

The hotel was... alright. There were hardly guests there so it felt a little uncomforatable and vacant. The hotel is actually split into two separate buildings so I had to check in in the lobby and then drive around to the other building to go to my room which did not feel very safe. The night shift front desk staff was not friendly.

Hotel was clean, bed comfortable, breakfast was good. It is good for the price.

The hotel staff were very accomodating and friendly. When they heard that I needed to get work done they allowed me to check in early and even gave me breakfast.

The young lady at the front desk really tried her hardest, but we arrived and had people smoking in their rooms that were non-smoking floors, pillow fights running up and down the hallway at 11:30pm, no maintenance on staff to get things completed. It was just not enough staff to handle it. But the front desk girl really tried. The owner (who spoke with us) was also fantastic. It was just a crazy weekend. I can't say it was the hotel itself (an average quality) as much as the people who were staying there. More staff on hand would have really helped

This hotel was probably nice in it's day, but that day is past. The A/C in our room would not work. It would come on and then shut down...we were soooo hot all night long and didn't get a good night's sleep. All we got was, "I'm sorry about that ma'am". This was not a 3 star by any means. More like a 2.

9826 Midlothian Tpke Richmond VA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within 2 miles (3 km) of Chesterfield Towne Center, Best Western Plus Governor's Inn is within 3 miles (5 km) of Putt-Putt Fun Center. This hotel has 80 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Virginia Museum of Fine Arts is also within a 15-minute drive.


Dining

Free hot/cold buffet breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

All of Best Western Plus Governor's Inn's 80 recently renovated rooms provide MP3 docks, microwaves, and refrigerators. Guests can expect free WiFi and 37-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and safes.


Property features

Guests of Best Western Plus Governor's Inn have access to an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include 3 meeting rooms, conference space, and a 24-hour business center.

Room options

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Guest reviews for Best Western Plus Governor's Inn

Everyone (1) Couples (7) Business (11) Family (12) Friends (3) Other (8)
5

beautiful building in a central location

Everyone

I loved it. My husband was impressed with the beauty of the building. The hotel staff was very friendly and the room was nice. We highly enjoyed ourselves.

By on Jan 15, 2017

Review comment responded on Jan 27, 2017

Thank you so much for staying with us and we hope that you will return in the future for another visit. Thank you so much for leaving your review. Lori Gantz-Shelton, General Manager

5

comfortable stay

GetawayWithFriends

A great clean hotel with polite staff. A little dated decor but up to date technology and amenities.

By on Sep 29, 2015

5

great experience

Families

I stayed at the Best Western Plus Governor's Inn overnight for a college graduation. Staff were very friendly and helpful. I loved the decor --- felt castle-like and bed was very comfortable. Breakfast was great and I would definitely stay here again.

By on May 11, 2015

4

very nice place to stay

Families

This is a nice, comfortable place to stay. The hotel has somewhat of a castle look with its stone and brick interior. Very different. The bed was super comfortable with nice bedding & plenty of pillows. Slept very well all 3 nights. Bathrooms looked fairly recently remodeled with a modern look. Attractive. The room was large. Had a mini-fridge, microwave, coffee-maker & nice size flat screen tv. And the rooms were well-maintained. Breakfast was free and included hot items like eggs and make-it-yourself waffles. There was a good variety of cereals, fruit, muffins, bagels and of course tea and coffee. The dining room was a good size. Any of the staff we encountered were really friendly and helpful. It sits back off the Midlothian Turnpike a bit so you don't hear the traffic. It's near an Olive Garden and there's a nice indoor mall about 2 miles away and plenty of restaurants to choose from. If you don't want to stay right in Richmond this is a good choice at a good price.

By on Jun 12, 2014

4

good, solid hotel choice

Singles

Every staff member we encountered was really nice & helpful. Comfortable bed. Very clean. Looks like the bathrooms had been fairly recently renovated. Lots of choices on the free breakfast bar including eggs and waffles. Hotel reminds you of a castle, somewhat, with it's interesting brick & stonework inside. Nicely maintained. Sits back off the main drag which makes for a quiet setting. Plenty of things to do within steps of the hotel and on down a couple miles is a very nice indoor mall. Really good choice if you don't want to stay in downtown Richmond.

By on Jun 8, 2014

2

average decent clean place to sleep

Families

There were many areas of obvious patches throughout the hotel. Including a 3/4 inch bump under the carpet in our room. Another guest was quoted a rate $22 per night lower than what I prepaid through a discount site" Orb***". Overall clean and staff was very friendly but not worth what I paid, I would have been satisfied at the lower rate.

By on May 6, 2014

3

weekend

Singles

Was in town for training and needed a place to stay for one night. Hotel was ok for the price. I was booked in a smoking room and it smelled horrible. Hotel was full so I couldn't change rooms. Breakfast was lacking many healthy options. But the staff was very friendly and the room was clean.

By on Mar 24, 2014

5

perfect!!!

Couples

It doesn't get any better than this! Spacious, clean room, friendly and helpful staff, a hot breakfast,, and a restaurant and nightclub for entertainment. And all of this at a moderate price that beats the competition. Looking forward to future stays at this hotel.

By on Oct 23, 2013

4

good experience

BusinessTravelers

I needed to stay in the immediate area for the night and this hotel was the closest. I noted it had decent ratings and was cheaper than other hotels near by so I picked it. Overall it was a decent clean facility with no surprises. There are two main buildings and the main building with the office has a night club and is quite loud. Make sure you do as I did and select a room in the building away from the club. The manager was very accomidating to this request. For the price and location I am quite satisfied with the short stay.

By on Mar 25, 2013

3

quiet business setting

BusinessTravelers

Stayed one night studying for contractor's exam. Nice and quiet. Close to exam site.

By on Mar 21, 2013