Courtyard by Marriott Richmond Northwest

3.0 star property
Suburban hotel with a 24-hour fitness center and a 24-hour business center

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Photo gallery for Courtyard by Marriott Richmond Northwest

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Property amenity
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Lobby lounge
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
  • Parking included
  • Laundry

Explore the area

View in a map
3950 Westerre Pkwy, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪7 min drive‬
  • Place, University of Richmond
    ‪11 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(14 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(36 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Richmond

Courtyard by Marriott Richmond Northwest places you within a few miles (5 km) of Short Pump Town Center and Elk's Lodge. This 3-star hotel has 154 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Short Pump Town Center - 4 min drive - 2.6 miles
  • Henrico Doctors' Hospital - 7 min drive - 4.7 miles
  • University of Richmond - 11 min drive - 6.5 miles
  • Lewis Ginter Botanical Garden - 12 min drive - 8.0 miles
  • Virginia Commonwealth University - 15 min drive - 12.1 miles

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Golden Corral - ‬12 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Cupertino's NY Bagels & Deli - ‬11 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Silver Diner - ‬12 min walk

About this property

Courtyard by Marriott Richmond Northwest

Suburban hotel with a 24-hour fitness center and a 24-hour business center
At Courtyard by Marriott Richmond Northwest, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect 32-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,927 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100.00 per accommodation, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Northwest Hotel Richmond
Courtyard Marriott Northwest Richmond
Courtyard Marriott Richmond Northwest
Courtyard Northwest
Courtyard Northwest Richmond
Courtyard Richmond Marriott
Courtyard Richmond Northwest
Marriott Richmond Northwest
Courtyard Marriott Richmond Northwest Hotel
Richmond Courtyard Marriott
Courtyard By Marriott Richmond Northwest Hotel Richmond
Courtyard by Marriott Richmond Northwest Hotel
Courtyard by Marriott Richmond Northwest Richmond
Courtyard by Marriott Richmond Northwest Hotel Richmond

Frequently asked questions

Is a free cancellation option available at Courtyard by Marriott Richmond Northwest?

Courtyard by Marriott Richmond Northwest offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Courtyard by Marriott Richmond Northwest?

As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Richmond Northwest on Oct 19, 2025 start from $105.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Courtyard by Marriott Richmond Northwest?

This hotel is located in Richmond, close to Short Pump Town Center, Lewis Ginter Botanical Garden, and Cultural Arts Center Glen Allen. You'll also find Elk's Lodge and Regency Square Mall within a short drive.

Is there parking available at Courtyard by Marriott Richmond Northwest?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Courtyard by Marriott Richmond Northwest feature a casino at the property?

No, Courtyard by Marriott Richmond Northwest doesn't have a casino.

Will I find an indoor pool at Courtyard by Marriott Richmond Northwest?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Courtyard by Marriott Richmond Northwest good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Courtyard by Marriott Richmond Northwest have a hot tub?

No, this hotel doesn't have a spa tub.

Does Courtyard by Marriott Richmond Northwest feature a restaurant that includes a breakfast menu?

Yes, Courtyard by Marriott Richmond Northwest serves breakfast for a surcharge at The Bistro.

Will Courtyard by Marriott Richmond Northwest allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Courtyard by Marriott Richmond Northwest for a fee of USD 100.00 per accommodation, per stay.

Are there connecting rooms at Courtyard by Marriott Richmond Northwest?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Courtyard by Marriott Richmond Northwest?

The closest major airport to Courtyard by Marriott Richmond Northwest is Richmond Intl. Airport (RIC), which is 20.2 mi away (27 minutes by car).

Are there rooms with balconies that I can book at Courtyard by Marriott Richmond Northwest?

No, there aren't any guestrooms with balconies at Courtyard by Marriott Richmond Northwest.

Courtyard by Marriott Richmond Northwest Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 461 out of 819 reviews
Rating 8 - Good. 226 out of 819 reviews
Rating 6 - Okay. 74 out of 819 reviews
Rating 4 - Poor. 28 out of 819 reviews
Rating 2 - Terrible. 30 out of 819 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
You can tell the staff genuinely cares about creating a great guest experience. The service was outstanding. My room was very comfortable, and I loved the glassed-in shower and thoughtful layout. The hotel is also in a great location, with plenty of dining and entertainment options nearby. The price was very reasonable for the quality. Well done, and thank you for making my stay so enjoyable. – Fritz Alders
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

10/10 Excellent

Gabrielle

Stayed 2 nights in Jun 2025

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and relaxing, SLEPT WELL
Stayed 1 night in Jun 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 days to spend family time in richmond. Worked out well with having a suite, and walk out patio! Room was modern and comfortable. Beds are good, a little softer would be good.
Sunset from 302
Stayed 4 nights in Jun 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, amenities
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

LORELEI, Florence

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good location, nice staff
Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Jun 2025

10/10 Excellent

mark

Stayed 1 night in Jun 2025

8/10 Good

LORELEI, Florence

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very kind, helpful, courteous staff.
Stayed 1 night in Jun 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

maitree

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Sheila

Disliked: Cleanliness, amenities, property conditions & facilities
The stall shower was ridiculously made; one door doesn’t open at all; other is narrow plus shower stall dirty. The pillows and mattress awfully soft. Marriott Courtyard doesn’t give u fresh towels until your 5th day! Truly unacceptable for a high end courtyard. Would not recommend.
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness

New management needed

Had the unexpected rude interaction with the floor manager been normal oppose to aggressively belligerent i would have given 4 stars. Everyone was nice and acoomadating there. I asked one simple question for clarification and maybe she was having a bad day but she went into a ghetto unprofessional rant til i still calmly explained i was a gold member and began recording then she understood my simple question and became sooo nice. Never experienced that ay any Marriot or other hotel for that matter. Especially since it wasn't a question that even warrented any sort of offense to be taken...🤔
Stayed 14 nights in May 2025

8/10 Good

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Charles

Liked: Cleanliness, room comfort
Disliked: Staff & service

Hello ??? Anyone ???

Never replied to lost item request. Hotel was going through renovations no one mentioned making it noisy.
Stayed 1 night in May 2025

10/10 Excellent

Legacy

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place in general i always come here for the most part the people are so kind and helpful and very friendly..
Stayed 6 nights in May 2025

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Tami

Disliked: Cleanliness, property conditions & facilities

Under construction

If I had known about the construction I would have chosen a different hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Kenya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Quick easy check in process.
Stayed 1 night in Apr 2025

8/10 Good

Tony

Disliked: Staff & service
The rooms were great..Just the lobby was messy and under construction…It will be great when they finish..
Stayed 1 night in Apr 2025

10/10 Excellent

Gabrielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with nice staff
Stayed 1 night in Apr 2025

2/10 Terrible

anastasia

Liked: Staff & service
Disliked: Cleanliness
Air conditioner did not work in room. Front lobby and hall under construction but no one told us ahead of time.
Stayed 1 night in Apr 2025

10/10 Excellent

Rita

Stayed 7 nights in Apr 2025