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Courtyard by Marriott Richmond Northwest

3.0 out of 5.0

Recent guest reviews

I was greet by Brian who was so friendly, attentive and helpful. The lobby is welcoming with the seating and coffee/deli bar. I like how close it is to many things...restaurants, shop... Will stay here again!

Good stay. The staff at this hotel is very friendly and very helpful. The rooms are clean and comfortable. I stayed during a business trip and like the nextdoor/nearby Panera

Clean and good stay. Nice staff and breakfast option is okay.

Great room, clean, only negative is they charged $2 for coffee in lobby next morning. It was Starbucks

The room was fine it was clean no microwave in room.

excellent hotel at a reasonable rate. my only qualm was that there were a couple of wet spots on the carpet as soon as you enter the room. felt like that sort of thing should have been taken care of long before we checked in, especially since it was a late check in. otherwise, we enjoyed the complimentary breakfast downstairs. great service and nice people

Staff was very accommodating. Hotel was in a good location (very close to restaurants and shopping).

great value..frinedly staff...clean room...close to U of Richmond....close to all major stores

There has been a lot of stress in my work lately and chosen a quick getaway and stayed at Marriott. It was perfect! Went to sleep a lot, enjoyed the quick bites with the many choices of restaurants close by and a car show that I did not know about. Certainly will do it again and of course the quick check in and out and accommodation is just what I needed for a quick reenergizer..

Overall everything was fine. There were no deficiencies. Nice area near good shopping. Quiet.

I read a lot of reviews for this hotel and I would say all the reviews were accurate. This is a top rated hotel for good reason. Customer service was polite and quick. The Breakfast was good. The hot tub and fitness center were great. Beds were comfortable and rooms were very clean.

Excellent!! Great room at a great price.Will stay next time.

I thoroughly enjoyed my stay. The room was clean. The staff was very very friendly. The blackout shades were the best!!! I got much needed rest and relaxation!

Very relaxing and quiet...I will comeback!!..The staff was very helpful and housekeepers were awesome.

could not beat value and service...will always stay here when visiting richmond

My fiance and I arrived with a check-in in 2 minutes. That was the best since we were lost a little getting there. But that was my fault for reading the directions wrong. Anyway, the room was beautiful. We had a balcony overlooking the gazebo. The bed was very comfortable and the room was clean. The location of the room was great. Not too far or too close from the elevators. I used the exercise room while I was there and that was great. There was a tv on the treadmill but I had my shuffle to keep me motivated. The staff was very friendly. Check-out was lovely. Just a phone call and we were on our way home. I would definitely recommend it to others.

Hotel was clean and personnel friendly. Location was good. A lot of restaruants and services all close by.

Very quiet and clean. The staff was very hospitable and even though breakfast was not complimentary, we had "free breakfast" through Orbitz and the staff was very willing to accept this and let our family of 6 eat free. There were lots of restaurants within a mile of the hotel. The neighborhood was great, it was quiet and clean, and right off the interstate. The room was larger than a normal hotel room and gave us plenty of room for 6 of us with the 2 QUEEN (not just full) beds, and a blow up air mattress. The indoor pool was a little cold and the hot tub spa was not working when we were there, but it was nice to have a shallower pool for younger kids. Our shower was either scalding hot or ice cold, nothing in between. Check in and out was easy. The overall experience was great and very good deal for the rate.

Breakfast was a good value and very convenient with excellent service--they even added a free serving of delicious frest out of the oven bread pudding to everyone in the dining room. When I lost money in the coke machine, the front dest staff promptly repaid me and handed me a free coke. There were many good eating places nearby also. The beds were exceptionally comfortable.

3950 Westerre Pkwy Richmond VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located within 2 miles (3 km) of Children's Museum of Richmond, Courtyard by Marriott Richmond Northwest is within 3 miles (5 km) of Short Pump Town Center. This 3-star hotel has 154 guestrooms and offers an indoor pool, a 24-hour fitness center, and free in-room WiFi. Regency Square Mall is also nearby.


Dining

This hotel is home to a bistro and a bar/lounge. You can sip a beverage at the coffee shop/café. Start your day off with cooked-to-order breakfast, available for a fee.


Rooms

The 154 rooms are air-conditioned and have an array of amenities, including coffee makers, free weekday newspapers, and phones. TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Ironing boards are also included.


Property features

At Courtyard by Marriott Richmond Northwest, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include 3 meeting rooms, conference space, and a 24-hour business center.

Room options

Standard Room, 2 Queen Beds (Quality)

Queen 2 | Sleeps 4

Guest reviews for Courtyard by Marriott Richmond Northwest

Everyone (1) Couples (10) Family (5) Friends (1) Other (2)
5

nice hotel, good location

Everyone

I was greet by Brian who was so friendly, attentive and helpful. The lobby is welcoming with the seating and coffee/deli bar. I like how close it is to many things...restaurants, shop... Will stay here again!

By , from nova on Oct 4, 2016

5

nice comfortable stay

Couples

Good stay. The staff at this hotel is very friendly and very helpful. The rooms are clean and comfortable. I stayed during a business trip and like the nextdoor/nearby Panera

By on May 26, 2015

4

good stay

Couples

Clean and good stay. Nice staff and breakfast option is okay.

By on Feb 12, 2015

4

nice stay

Couples

Great room, clean, only negative is they charged $2 for coffee in lobby next morning. It was Starbucks

By on Oct 13, 2014

3

room was ok

GetawayWithFriends

The room was fine it was clean no microwave in room.

By on Aug 5, 2014

4

family vacation

Families

excellent hotel at a reasonable rate. my only qualm was that there were a couple of wet spots on the carpet as soon as you enter the room. felt like that sort of thing should have been taken care of long before we checked in, especially since it was a late check in. otherwise, we enjoyed the complimentary breakfast downstairs. great service and nice people

By on Jun 2, 2014

3

overall good experience

Families

Staff was very accommodating. Hotel was in a good location (very close to restaurants and shopping).

By on Apr 5, 2014

4

nice and clean

Couples

great value..frinedly staff...clean room...close to U of Richmond....close to all major stores

By on Sep 28, 2013

5

calming quick getaway

Singles

There has been a lot of stress in my work lately and chosen a quick getaway and stayed at Marriott. It was perfect! Went to sleep a lot, enjoyed the quick bites with the many choices of restaurants close by and a car show that I did not know about. Certainly will do it again and of course the quick check in and out and accommodation is just what I needed for a quick reenergizer..

By on Jun 20, 2013

4

good hotel

Couples

Overall everything was fine. There were no deficiencies. Nice area near good shopping. Quiet.

By on Dec 16, 2012