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Recent guest reviews

Management and desk services are incompetent. Local manager should be immediately terminated. We were "checked out" inspite of four day reservations; I had to prove it. Room on TWO STRAIGHT days was not cleaned; I had to verbally demand towels at 9 AM at night; delivery did not clean any part of the room as requested. I requested that the manager call me; it never happened. Alleged that she/he could not call from off site. Desk clerk would not accept "manager duties" even though sign was pasted on the wall saying he was in charge. BIG sign on the counter proclaiming that for any reason I was unhappy , the hotel would make it right. It did not happen; not even a try. An absimal experience and managerial irresponsibility throughout! We will not be back for any reason!!

The staff were nice but the carpet in my room was really dirty and a huge food stain was left on. There shouldn’t be visible dust or stains. The roof top pool didn’t have towels most of the time and trash was laying around. If these little things could be addressed by management, would make all the difference.

Amazing staff! Wonderful service and amenities! Free shuttle to and from the hotel with complimentary dinner Monday-Thurs

Parking garage is extremely outdated and questionably safe.

We loved our stay here. The location was very convenient for our trip. With any downtown location, we were required to pay daily parking, which was $15. That was the only negative thing about the place but we knew ahead of time since the location was in downtown. Breakfast was included and it was very good! On saturday, breakfast was from 7am - 10am. You were able to eat there or take some to go with the plastic plates. Our room that had 2 beds and a sofa bed was very spacious! It was also nice that we had a full size fridge, a microwave, a good size sink, and a 2 burner stove top. We would definitely stay here again and would recommend it. We paid $130 something for our trip in Sept. 2018

Nice and spacious rooms. Stayed there for 3 nights with kids. My main issue with them was , no housekeeping until you requested. That also they will just hand over some clean towels and toilet papers. No making bed or vacuuming until you specifically request. That’s kind of odd as I understand if it’s an extended stay , you get housekeeping on request but this is Hampton we are talking about. Overall a decent stay .

East Main Street Suite B Richmond VA

Hotel highlights

  • Walking distance to Broad Street and Shockoe Slip
  • Free full breakfast on weekdays
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Downtown Richmond, Homewood Suites by Hilton Richmond - Downtown is adjacent to Broad Street and within a 5-minute walk of other popular sights like Shockoe Slip. This 100-room, 3-star hotel welcomes guests with 2 restaurants, free in-room WiFi, and a fitness center.


Dining

Start your day off right with a free full breakfast, served on weekdays from 6:30 AM to 9:30 AM. This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. The bar/lounge is a great place to grab a drink, or mingle with other guests at the free manager's reception.


Rooms

All 100 air-conditioned accommodations feature kitchens and space to spread out with dining areas and sitting areas. Guests can enjoy TVs and stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Sofa beds, coffee makers, and free local calls are also standard.


Property features

Renovated in 2016, Homewood Suites by Hilton Richmond - Downtown offers a fitness center, free WiFi in public areas, and 3 meeting rooms. If you drive, self parking is USD 15.00 per day, and there's also an airport shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a business center, and a seasonal outdoor pool.

Room options

Studio, 2 Queen Beds

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 4

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Studio, 2 Queen Beds, Accessible (Hearing)

2 Queen Beds | Sleeps 6

Guest reviews for Homewood Suites by Hilton Richmond - Downtown

Everyone (7)
1
Everyone

Management and desk services are incompetent. Local manager should be immediately terminated. We were "checked out" inspite of four day reservations; I had to prove it. Room on TWO STRAIGHT days was not cleaned; I had to verbally demand towels at 9 AM at night; delivery did not clean any part of the room as requested. I requested that the manager call me; it never happened. Alleged that she/he could not call from off site. Desk clerk would not accept "manager duties" even though sign was pasted on the wall saying he was in charge. BIG sign on the counter proclaiming that for any reason I was unhappy , the hotel would make it right. It did not happen; not even a try. An absimal experience and managerial irresponsibility throughout! We will not be back for any reason!!

By on Sep 26, 2019

2
Everyone

The staff were nice but the carpet in my room was really dirty and a huge food stain was left on. There shouldn’t be visible dust or stains. The roof top pool didn’t have towels most of the time and trash was laying around. If these little things could be addressed by management, would make all the difference.

By on Jun 23, 2019

5
Everyone

Amazing staff! Wonderful service and amenities! Free shuttle to and from the hotel with complimentary dinner Monday-Thurs

By , from Woodbridge on Nov 24, 2018

4
Everyone

Parking garage is extremely outdated and questionably safe.

By on Nov 10, 2018

3
Everyone

By on Sep 10, 2018

5
Everyone

We loved our stay here. The location was very convenient for our trip. With any downtown location, we were required to pay daily parking, which was $15. That was the only negative thing about the place but we knew ahead of time since the location was in downtown. Breakfast was included and it was very good! On saturday, breakfast was from 7am - 10am. You were able to eat there or take some to go with the plastic plates. Our room that had 2 beds and a sofa bed was very spacious! It was also nice that we had a full size fridge, a microwave, a good size sink, and a 2 burner stove top. We would definitely stay here again and would recommend it. We paid $130 something for our trip in Sept. 2018

By , from Falls Church, VA on Sep 9, 2018

3

nice stay

Everyone

Nice and spacious rooms. Stayed there for 3 nights with kids. My main issue with them was , no housekeeping until you requested. That also they will just hand over some clean towels and toilet papers. No making bed or vacuuming until you specifically request. That’s kind of odd as I understand if it’s an extended stay , you get housekeeping on request but this is Hampton we are talking about. Overall a decent stay .

By , from NJ on Aug 26, 2018

Homewood Suites by Hilton Richmond - Downtown

700 East Main Street Suite B, Richmond, VA 23219
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