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Residence Inn by Marriott Richmond Downtown

3.0 star property

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Photo gallery for Residence Inn by Marriott Richmond Downtown

Lobby
Reception
Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr) | Terrace/patio
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1320 E Cary St, Richmond, VA, 23219
  • Place, Shockoe Slip
    ‪1 min walk‬
  • Place, Broad Street
    ‪5 min walk‬
  • Place, Greater Richmond Convention Center
    ‪13 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free rollaway beds

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(15 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Corner

Flat-screen TV, pay movies

Studio, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free rollaway beds

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free rollaway beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Desk, blackout drapes, iron/ironing board, free rollaway beds

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Richmond

Located in Downtown Richmond within a short walk of Broad Street, Residence Inn by Marriott Richmond Downtown is within a mile (2 km) of other popular sights such as Greater Richmond Convention Center. This 75-room, 3-star hotel has free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Shockoe Slip - 1 min walk - 0.0 miles
  • Canal Walk - 2 min walk - 0.1 miles
  • Broad Street - 5 min walk - 0.3 miles
  • The National - 10 min walk - 0.6 miles
  • Greater Richmond Convention Center - 13 min walk - 0.7 miles

Getting around

  • Richmond Main Street Station - 5 min walk
  • Richmond Intl. Airport (RIC) - 15 min drive

Restaurants

  • ‪Southern Railway Taphouse - ‬2 min walk
  • ‪Siné Irish Pub & Restaurant - ‬1 min walk
  • ‪The Tobacco Company Restaurant - ‬4 min walk
  • ‪The Hard Shell - ‬1 min walk
  • ‪The Urban Farmhouse Market & Café - ‬3 min walk

About this property

Residence Inn by Marriott Richmond Downtown

Guests of Residence Inn by Marriott Richmond Downtown enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Valet parking is offered for USD 44 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and a free grocery shopping service.
Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Other standard amenities include kitchens, sofa beds, and dining areas. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 44 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2014
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100.00 per accommodation, per stay
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 44 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Hotel Richmond Downtown
Residence Inn Richmond Downtown
Residence Inn Marriott Richmond Downtown Aparthotel
Residence Inn Marriott Richmond Downtown
Resince Inn Marriott Richmond
By Marriott Richmond Richmond
Residence Inn by Marriott Richmond Downtown Hotel
Residence Inn by Marriott Richmond Downtown Richmond
Residence Inn by Marriott Richmond Downtown Hotel Richmond

Frequently asked questions

Is free cancellation available at Residence Inn by Marriott Richmond Downtown?

Residence Inn by Marriott Richmond Downtown offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Residence Inn by Marriott Richmond Downtown?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Richmond Downtown on Apr 20, 2026 start from $210, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Residence Inn by Marriott Richmond Downtown?

This hotel is situated in Downtown Richmond, just steps from Shockoe Slip and Canal Walk, and within a short walk of Broad Street. You'll also find The National and James River less than a mile away.

Is there parking available at Residence Inn by Marriott Richmond Downtown?

Yes, valet parking is offered for USD 44 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does Residence Inn by Marriott Richmond Downtown have a casino at the property?

No, Residence Inn by Marriott Richmond Downtown doesn't have a casino.

Is there an indoor pool at Residence Inn by Marriott Richmond Downtown?

No, there is no indoor pool at this hotel.

Is Residence Inn by Marriott Richmond Downtown a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a kitchen as well as a bar and a restaurant.

Are there hot tubs at Residence Inn by Marriott Richmond Downtown?

No, there isn't a spa tub at this hotel.

Does Residence Inn by Marriott Richmond Downtown have a restaurant with a breakfast menu?

Yes, Residence Inn by Marriott Richmond Downtown serves free continental breakfast each morning from its restaurant.

Does Residence Inn by Marriott Richmond Downtown allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Residence Inn by Marriott Richmond Downtown for a fee of USD 100.00 per accommodation, per stay.

Are there connecting rooms at Residence Inn by Marriott Richmond Downtown?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Residence Inn by Marriott Richmond Downtown?

The closest major airport to Residence Inn by Marriott Richmond Downtown is Richmond Intl. Airport (RIC), which is 10.3 mi away (15 minutes by car).

Are there rooms with balconies at Residence Inn by Marriott Richmond Downtown?

No, there aren't any guestrooms with balconies at Residence Inn by Marriott Richmond Downtown.

Residence Inn by Marriott Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 154 out of 255 reviews
Rating 8 - Good. 67 out of 255 reviews
Rating 6 - Okay. 20 out of 255 reviews
Rating 4 - Poor. 4 out of 255 reviews
Rating 2 - Terrible. 10 out of 255 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

donald

Stayed 1 night in Dec 2025

8/10 Good

Sharon

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Quick check in, room clean, nice breakfast
Stayed 1 night in Dec 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Warm and friendly staff, nice facilities, good (included) breakfast. Lovely neighborhood, walking distance from Amtrak station. Only drawbacks were that there was no housekeeping service (they had indicated that there would be a room refresh every other day but there wasn't anything during my 4-day stay), and parking is tricky nearby. Valet is costly, and there is no discount for the many expensive parking garages near the hotel. I will definitely return!
Stayed 4 nights in Dec 2025

2/10 Terrible

Xun

Stayed 1 night in Dec 2024

10/10 Excellent

Breona

Liked: Cleanliness, staff & service, amenities
Everything was great. Valet is $44 and Self Parking is $12.The breakfast was great BUT the fruit ( Banana's ) couldve been fresher . I will stay there again.
Stayed 1 night in Dec 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Cynthia

Stayed 3 nights in Nov 2025

10/10 Excellent

Justin

Stayed 1 night in Nov 2025

10/10 Excellent

holly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very grateful to Noah who works at the front Desk as a manager. He was very professional and kind, and he went above and beyond in providing a wonderful stay! George the driver was absolutely wonderful and I learned a lot about Richmond through riding with him, thank you George! And Richard was also really kind. Thank you so much!
Stayed 6 nights in Nov 2025

8/10 Good

cheryl

Liked: Cleanliness, amenities
Great location
Stayed 1 night in Oct 2025

6/10 Okay

GAIL

Stayed 2 nights in Aug 2025

6/10 Okay

leonardo

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Sufficiente

Buona posizione nel downtown di Richmond. Camera ampia e spaziosa, ben attrezzata. Pulizia della camera non effettuata tutti giorni, ma uno si e uno no (se si sta due notti la camera non viene quindi pulita). Colazione pessima, con pochissima scelta e di bassa qualità e brick di latte scaduti. Assenza di un parcheggio o di una convenzione con parcheggi vicini, salvo servizio valet ma molto costoso (fortunatamente c’è un public parking a 5 minuti a piedi al costo di 15$ ogni 24h). Prezzo molto alto rispetto a quanto offerto.
Stayed 2 nights in Aug 2025

6/10 Okay

Lisha

Stayed 4 nights in Aug 2025

10/10 Excellent

avraham

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel dtaff very helpful. A pool or playground for children would be perfect.
Stayed 2 nights in Aug 2025

8/10 Good

Yanina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will be back

Everything was really wonderful. The breakfast bowl, the Starbucks coffee,absolutely perfect way to start the morning. Bed was super comfy and water temperature for shower was great. The area was great, so many good restaurants to walk too
Stayed 2 nights in Aug 2025

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and well kept hotel. Comfortable bed
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, very clean, spacious room. Very pleasant all around with friendly customer service. Breakfast didn’t accommodate for allergies. Lots of cross contamination. Had to go elsewhere for food.
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for our one night stopover.
Stayed 1 night in Jul 2025

6/10 Okay

Jean

I spent 5 nights at this property and had to ask repeatedly for Housekeeping services. Dirty glassware in the cabinet and greasy fingerprints on the cabinets. They finally arrived on my 4th night after my third request. Suddenly, items that should have been there from the beginning, arrived (hand soap, for example). The breakfast food was below par (fake eggs) and very limited for GF customers. I won’t stay there again (was visiting family in the city).
Stayed 5 nights in Jul 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!
Stayed 1 night in Jun 2025

6/10 Okay

Holly

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was nice and the downtown location was decent. Staff was friendly. However, the band playing outside my window in the courtyard until 10:00 was not. I support musicians, but if I wanted live music, I'd go to a bar. This is Downtown Richmond, not a tropical resort. The band was literally playing for 4 people, and the rest of us had to hear it as I tried to sleep in preparation for an early morning. There is no onsite parking. Valet is $44. You can pay $14 for a garage across the street or walk to a free parking garage a block down. Finally such a small thing that makes a big difference in my day is coffee in the morning. There is no coffee available until 7:00 am on the weekend. Yes, I could make it in my room, but it's junk and it wakes up my kids. Please, all hotels everywhere, have coffee available.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lauren

Stayed 1 night in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location. Very nice and friendly.
Stayed 1 night in May 2025

10/10 Excellent

Goldman

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

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