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Holiday Inn Express Richmond I-64 Short Pump Area by IHG

2.5 star property
Hotel with free breakfast, in the vicinity of Short Pump Town Center

Choose dates to view prices

Photo gallery for Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Restaurant
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Seasonal outdoor pool, sun loungers
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
9933 Mayland Drive, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪5 min drive‬
  • Place, University of Richmond
    ‪10 min drive‬
  • Place, Lewis Ginter Botanical Garden
    ‪12 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications) | Bathroom | Combined shower/tub, hair dryer, towels, soap

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(7 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(55 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(40 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Extra Floor Space)

7.6 out of 10
Good
(4 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 419 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Richmond

Holiday Inn Express Richmond I-64 Short Pump Area by IHG places you within a 15-minute drive of popular attractions such as Short Pump Town Center and University of Richmond. This 112-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Short Pump Town Center - 5 min drive - 3.1 miles
  • University of Richmond - 10 min drive - 6.3 miles
  • Lewis Ginter Botanical Garden - 12 min drive - 8.0 miles
  • Virginia Commonwealth University - 14 min drive - 11.9 miles
  • Richmond Raceway - 18 min drive - 12.0 miles

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪Costco Food Court - ‬18 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Golden Corral - ‬10 min walk
  • ‪Chicken Salad Chick - ‬13 min walk
  • ‪Cracker Barrel - ‬8 min walk

About this property

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Hotel with free breakfast, in the vicinity of Short Pump Town Center
Renovated in 2021, Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers a 24-hour gym, free WiFi in public areas, and meeting rooms. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 55-inch LCD TVs with satellite channels. Microwaves, coffee makers, and free local calls are also available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

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Oct 6 - Oct 7
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 500 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2001
  • Renovated entire property - December 2021

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express I-64 Northwest
Holiday Inn Express I-64 Northwest Hotel
Holiday Inn Express I-64 Northwest Hotel Richmond
Holiday Inn Express I-64 Richmond Northwest
Holiday Inn Express Richmond Northwest
Holiday Inn Express Richmond Northwest I-64
Holiday Inn Express I-64 Richmond Northwest Hotel
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Hotel Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Richmond Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Hotel Holiday Inn Express Richmond I-64 Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Holiday Inn Express Richmond I 64 Short Pump Area
Holiday Inn Express I 64 Richmond Northwest
Express Short Pump Area

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Holiday Inn Express Richmond I-64 Short Pump Area by IHG provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Richmond I-64 Short Pump Area by IHG on Oct 14, 2025 start from $132.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

This hotel is located in Richmond, close to Short Pump Town Center, Lewis Ginter Botanical Garden, and Cultural Arts Center Glen Allen. You'll also find Elk's Lodge and Regency Square Mall within a short drive.

Is there parking available at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG feature a casino?

No, Holiday Inn Express Richmond I-64 Short Pump Area by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What will couples enjoy most about a stay at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool and a 24-hour fitness facility plus some guestrooms include free Internet access.

Are there hot tubs at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG have a restaurant that serves breakfast?

Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers free self-serve breakfast each morning though there is no restaurant.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Express Richmond I-64 Short Pump Area by IHG for a fee of USD 75.00 per pet, per stay.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

The closest major airport to Holiday Inn Express Richmond I-64 Short Pump Area by IHG is Richmond Intl. Airport (RIC), which is 19.6 mi away (26 minutes by car).

Are there rooms with balconies at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express Richmond I-64 Short Pump Area by IHG.

Holiday Inn Express Richmond I-64 Short Pump Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 1001 reviews
Rating 8 - Good. 234 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pache'

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Philippe

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Jezabel

Traveled with family
Liked: Amenities
Great and friendly staff Rooms are clean and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Sherry, Long Valley

Stayed 1 night in Jun 2025

8/10 Good

Olivia

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was just what I needed. Comfortable bed and spacious bathroom!
Stayed 1 night in Jun 2025

8/10 Good

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Pache'

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd time staying here! We enjoy the cleanliness and the breakfast and also that the staff are very friendly. We will be staying here every time we travel to North Carolina.
Stayed 1 night in Jul 2025

8/10 Good

Kristen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This day was fine, I had a few ants in my room, and there was a smell coming from the plumbing
Stayed 3 nights in Jun 2025

6/10 Okay

DONNIE

Business traveler
Liked: Cleanliness, property conditions & facilities
I booked a room with a king bed as I always do. After checking in and going to my room, I saw that it was a room with two queen beds. I went back to the desk and was told that is what they received from Expedia. The clerk said they did not have any king rooms available. My confirmation was for a room with a king bed. Who made the mistake?
Stayed 2 nights in Jun 2025

4/10 Poor

Gregory

To be fair this property is in good location and has comfortable bed. However, the rooms are not properly maintained, umpleasant odors, no hair dryer, brown water out of the faucet, no ice machine, junk breakfast to go.
Stayed 1 night in Jun 2025

10/10 Excellent

Valerie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come back again
Stayed 1 night in Jun 2025

10/10 Excellent

kelly

Stayed 1 night in Jun 2025

2/10 Terrible

Mohammad

Business traveler

Horrible experience

The AC was not working all night. I asked for a stand fan they didnt have that too. Horrible experience
Stayed 1 night in Jun 2025

8/10 Good

Drita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, very clean & great staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Austin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely comfortable beds with plenty of food options in the area. Love this location!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ronald J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Selina

Liked: Cleanliness, staff & service
Property experience water pressure for the bath room sink was very very low and that’s a negative. The refrigerator froze all items in it and it was broken to extent that if was difficult to open and close. Equally important the pillow ms on the bed was horrible totally horrible!!!
Stayed 1 night in Jun 2025

6/10 Okay

Ron

Disliked: Property conditions & facilities
Back up alarms were going off from 11:00pm to 1:00 am. About every 15 minutrs. I could not see what was going on but maybe delivery or pick up at the new Sheets. Do we get a discount for the room?
Stayed 1 night in Jun 2025

10/10 Excellent

Kwong Han, Dunn Loring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, food is refilled at breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Ashleyann

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Latrisha

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast, pet friendly (lots of people had dogs) however, at 8 am the construction starts right next to the hotel and it is LOUD!!
Stayed 1 night in Jun 2025

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