See all properties

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

2.5 star property
Hotel with free breakfast, in the vicinity of Short Pump Town Center

Choose dates to view prices

Photo gallery for Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Restaurant
Exterior
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Seasonal outdoor pool, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
9933 Mayland Drive, Richmond, VA, 23233
  • Place, Virginia Hospital & Health
    ‪3 min drive‬
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications) | Bathroom | Combined shower/tub, hair dryer, towels, soap

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(7 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(57 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(41 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Extra Floor Space)

7.6 out of 10
Good
(4 reviews)
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 419 sq ft
  • Sleeps 2
  • 1 Twin Bed

You may also like

Ad
Indoor pool

Hilton Garden Inn Richmond Innsbrook

Glen Allen
  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
8.2 out of 10, Very Good, 1,004 reviews
$79 nightly
The price is $92
Nov 30 - Dec 1
Total with taxes and fees
Hilton Garden Inn Richmond Innsbrook

About the neighborhood

Richmond

Holiday Inn Express Richmond I-64 Short Pump Area by IHG places you within a 15-minute drive of popular attractions such as Short Pump Town Center and University of Richmond. This 112-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Virginia Hospital & Health - 3 min drive - 3.0 miles
  • Short Pump Town Center - 4 min drive - 3.1 miles
  • Bowlero West End - 5 min drive - 3.0 miles
  • Henrico Doctors' Hospital - 6 min drive - 4.5 miles
  • Elk's Lodge - 6 min drive - 4.5 miles

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪Costco Food Court - ‬18 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Golden Corral - ‬10 min walk
  • ‪Chicken Salad Chick - ‬13 min walk
  • ‪Cracker Barrel - ‬8 min walk

About this property

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Hotel with free breakfast, in the vicinity of Short Pump Town Center
Renovated in 2021, Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers a 24-hour gym, free WiFi in public areas, and meeting rooms. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 55-inch LCD TVs with satellite channels. Microwaves, coffee makers, and free local calls are also available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Similar properties

Terrace/patio
Holiday Inn Hotel and Suites Richmond West End by IHG
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 390 reviews
$92 nightly
The price is $107
Nov 30 - Dec 1
Total with taxes and fees
Holiday Inn Hotel and Suites Richmond West End by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 500 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2001
  • Renovated entire property - December 2021

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express I-64 Northwest
Holiday Inn Express I-64 Northwest Hotel
Holiday Inn Express I-64 Northwest Hotel Richmond
Holiday Inn Express I-64 Richmond Northwest
Holiday Inn Express Richmond Northwest
Holiday Inn Express Richmond Northwest I-64
Holiday Inn Express I-64 Richmond Northwest Hotel
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Hotel Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Richmond Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Hotel Holiday Inn Express Richmond I-64 Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Holiday Inn Express Richmond I 64 Short Pump Area
Holiday Inn Express I 64 Richmond Northwest
Express Short Pump Area

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Holiday Inn Express Richmond I-64 Short Pump Area by IHG provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

What can I see near Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

This hotel is located in Richmond, close to Short Pump Town Center, Lewis Ginter Botanical Garden, and Elk's Lodge. Regency Square Mall is also within a driving distance of 3.4 mi.

Is there parking available at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG feature a casino?

No, Holiday Inn Express Richmond I-64 Short Pump Area by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

Is Holiday Inn Express Richmond I-64 Short Pump Area by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool and a 24-hour fitness facility plus some guestrooms include free Internet access.

Are there hot tubs at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG have a restaurant that serves breakfast?

Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers free self-serve breakfast each morning though there is no restaurant.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Express Richmond I-64 Short Pump Area by IHG for a fee of USD 75.00 per pet, per stay.

Are there connecting rooms at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

The closest major airport to Holiday Inn Express Richmond I-64 Short Pump Area by IHG is Richmond Intl. Airport (RIC), which is 19.6 mi away (26 minutes by car).

Are there rooms with balconies at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Richmond I-64 Short Pump Area by IHG.

Holiday Inn Express Richmond I-64 Short Pump Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1004 reviews
Rating 8 - Good. 228 out of 1004 reviews
Rating 6 - Okay. 79 out of 1004 reviews
Rating 4 - Poor. 29 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had some issues with the air conditioner not working properly, and they immediately let me move my room and even let me pick some free snacks for my trouble.
Stayed 13 nights in Aug 2025

10/10 Excellent

Keshawn

Stayed 1 night in Aug 2025

8/10 Good

Rosalind

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what we wanted

Perfect for quick stop after dropping our son off at UR. Room was clean, shower was great, breakfast had many options and price was affordable.
Stayed 1 night in Aug 2025

4/10 Poor

Monika

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Timothy

Stayed 1 night in Aug 2025

8/10 Good

yasuyo

Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Willis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel itself was good. Breakfast was great! The toilets in the bathrooms of the rooms were really low to the ground - not ideal for taller and/or older people. The construction around the hotel made for limited parking especially handicap accessible spots.
Stayed 2 nights in Aug 2025

4/10 Poor

Savon

Stayed 2 nights in May 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and attentive staff
Stayed 2 nights in Aug 2025

8/10 Good

Anthony, Sneads Ferry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic but clean and usable accommodations. Rather austere decorations. Comfortable bed, and a decent-sized room. All in all, what you would expect from this sort of hotel. The staff members were very nice and reasonably efficient. The breakfast included in the price was good for this type of accommodation. A reasonable mix of hot and cold food, and the presentation of the buffet was acceptable. If you're on the road with the family, this will save you $30-$40 and an hour or so compared to eating out. We didn't use the pool, but it looked fine and was a good size. The kids would probably love it. For a utilitarian stay in the Richmond area, I can endorse this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
gfgh
Stayed 1 night in Aug 2025

6/10 Okay

Deborah, Prospect

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Diane

Stayed 1 night in Aug 2025

6/10 Okay

Richard

The air conditioner made a loud rumbling noise
Stayed 2 nights in Aug 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Quynh

Stayed 1 night in Aug 2025

4/10 Poor

Jieqi

Stayed 1 night in Aug 2025

8/10 Good

Rebecca S

Traveled with family
Liked: Cleanliness, staff & service, amenities
cleanliness/great bed/great service at desk & breakfast Not so good - refrigerator was not on and working and had no freezer, water pressure in bathroom sink was very poor, pool noise outside window at 11:00pm - male teens. We also stayed on the 3rd floor week before and the water pressure was very bad at the sink in the bathroom. Shower water pressure was fine. That refrigerator was working find and had a freezer.
Stayed 1 night in Aug 2025

10/10 Excellent

Alia

Business traveler
Thank yu
Stayed 2 nights in Aug 2025

6/10 Okay

Sam

Liked: Cleanliness, staff & service, amenities
Carpets dirty
Stayed 1 night in Jul 2025

4/10 Poor

Latoia

Traveled with family and small children
Disliked: Cleanliness, staff & service
The hotel could significantly enhance its signage and directional efforts, particularly with the ongoing construction around the complex. As someone unfamiliar with the area, I found it quite difficult to navigate to the location, and I unfortunately got turned around, ending up on the expressway because I couldn’t find the entrance. Upon arrival, there was no attendant present, and I had to wait to check in. It was disappointing to see that the young lady on duty seemed to be the only staff member available, as she was busy closing the pool. Additionally, on August 9th, a male staff member later that evening told my sons to "shut up" while they were enjoying the pool, further stating that he couldn’t receive another complaint. This experience fell far short of my expectations for customer service, especially after a long five-hour drive. Throughout the day, the other staff members did not make me or my family feel welcome, as they appeared to focus more on other guests. Based on this experience, I cannot recommend this hotel to anyone I know.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alec

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel…very good breakfast…Starbucks and gas station adjacent to the hotel…
Stayed 1 night in Aug 2025

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

Hotels

Flights

Cars