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Holiday Inn Express Richmond I-64 Short Pump Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Restaurant
Room amenity
Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
9933 Mayland Drive, Richmond, VA, 23233
  • Place, Virginia Hospital & Health
    ‪3 min drive‬
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications) | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(8 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(68 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(46 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Extra Floor Space)

8.6 out of 10
Excellent
(9 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Richmond

Holiday Inn Express Richmond I-64 Short Pump Area by IHG places you within a 15-minute drive of popular attractions such as Short Pump Town Center and University of Richmond. This 112-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Virginia Hospital & Health - 3 min drive - 3.0 miles
  • Short Pump Town Center - 4 min drive - 3.1 miles
  • Bowlero West End - 5 min drive - 3.0 miles
  • Henrico Doctors' Hospital - 6 min drive - 4.5 miles
  • University of Richmond - 9 min drive - 6.3 miles

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪Costco Food Court - ‬18 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Golden Corral - ‬10 min walk
  • ‪Chicken Salad Chick - ‬13 min walk
  • ‪Panera Bread - ‬17 min walk

About this property

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Renovated in 2021, Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers a 24-hour gym, free WiFi in public areas, and meeting rooms. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 55-inch LCD TVs with satellite channels. Microwaves, coffee makers, and free local calls are also available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 500 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2001
  • Double-glazed windows
  • Renovated entire property - December 2021
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express I-64 Northwest
Holiday Inn Express I-64 Northwest Hotel
Holiday Inn Express I-64 Northwest Hotel Richmond
Holiday Inn Express I-64 Richmond Northwest
Holiday Inn Express Richmond Northwest
Holiday Inn Express Richmond Northwest I-64
Holiday Inn Express I-64 Richmond Northwest Hotel
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Hotel Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Richmond Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Hotel Holiday Inn Express Richmond I-64 Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Holiday Inn Express Richmond I 64 Short Pump Area
Holiday Inn Express I 64 Richmond Northwest
Express Short Pump Area

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Holiday Inn Express Richmond I-64 Short Pump Area by IHG provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Richmond I-64 Short Pump Area by IHG on Apr 27, 2026 start from $137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

This hotel is located in Richmond, close to Short Pump Town Center, Lewis Ginter Botanical Garden, and Country Club of Virginia. You'll also find Bowlero West End and Elk's Lodge within a short drive.

Is parking available on site at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Yes, self parking is offered for free at the hotel. An electric car charging station, free RV/bus/truck parking, and wheelchair-accessible van parking are also available.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG feature a casino?

No, Holiday Inn Express Richmond I-64 Short Pump Area by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What do couples enjoy most about Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool and a free daily breakfast plus some guestrooms include free wired internet.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG have a restaurant that serves breakfast?

Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers free self-serve breakfast each morning though there is no restaurant.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Express Richmond I-64 Short Pump Area by IHG for a fee of USD 75.00 per pet, per stay.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

The closest major airport to Holiday Inn Express Richmond I-64 Short Pump Area by IHG is Richmond Intl. Airport (RIC), which is 19.6 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Richmond I-64 Short Pump Area by IHG.

Holiday Inn Express Richmond I-64 Short Pump Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1003 reviews
Rating 8 - Good. 207 out of 1003 reviews
Rating 6 - Okay. 67 out of 1003 reviews
Rating 4 - Poor. 30 out of 1003 reviews
Rating 2 - Terrible. 37 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

danae

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff!
Stayed 1 night in Jan 2026

10/10 Excellent

Cur'tiece

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The entire hotel was very clean. Beds comfy, excellent breakfast. They even allowed me to have a late check out, being that I am a IHG member. I really enjoyed my stay here.
Stayed 3 nights in Dec 2025

10/10 Excellent

Dr Prakash, Hastings

Stayed 2 nights in Jan 2026

10/10 Excellent

Leona

Liked: Cleanliness, amenities, property conditions & facilities
The only issue is the toilet . Didn't flush well .
Stayed 1 night in Jan 2026

4/10 Poor

Shirley

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Had change rooms because toilet wasn’t working properly
Stayed 1 night in Jan 2026

10/10 Excellent

Mike

Stayed 1 night in Jan 2026

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly staff. Great stay..
Stayed 2 nights in Sep 2025

10/10 Excellent

Marwane

Stayed 1 night in Jan 2026

6/10 Okay

TERRY, West Monroe

Traveled with partner
Liked: Cleanliness, amenities
Staff was courteous, breakfast was great... but the bathroom fan was on 24/7 and made it hard to sleep.
Stayed 2 nights in Dec 2025

8/10 Good

Cesar

Stayed 3 nights in Dec 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean, well maintained hotel. The breakfast had a nice variety and the desk staff was friendly.
Stayed 1 night in Dec 2025

8/10 Good

Yoneiki

Liked: Cleanliness, property conditions & facilities
Should get a new microwave and have more towels available
Stayed 1 night in Dec 2025

10/10 Excellent

franko

Stayed 1 night in Dec 2025

10/10 Excellent

jane

Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Stayed 4 nights in Dec 2025

4/10 Poor

Urwa

Stayed 1 night in Dec 2025

10/10 Excellent

Cesar

Stayed 3 nights in Dec 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities
All was well!
Stayed 1 night in Dec 2025

10/10 Excellent

Brandi

Stayed 1 night in Dec 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious nice tv shower area . Bed was comfortable. Breakfast wonderful .
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael, Williamsburg

Stayed 1 night in Dec 2025

2/10 Terrible

Pamela

Traveled with family
Disliked: Cleanliness
The room felt totally neglected. I’ve stayed there twice in the last two months. The first time no one came to my room. I wound up having to get towels from the front desk and eventually just asked to be put in a new room to have clean sheets and towels. This time someone at the front desk said there was a note to come into my room every day. They came the first day and then not after that. We wound up having to ask for towels and toilet paper at the front desk. I thought they maybe were a casualty of the Trump administration and that their housekeeping people were afraid to show up because of the ICE raids, but my son, who used to stay there and no longer does, said that’s the norm for them now. In fact, a woman at the desk last time told me they only clean the rooms when someone checks out. There was a note in the elevator that both of their ice machines were broken and you could go to a hotel nearby if you wanted ice.
Stayed 5 nights in Dec 2025

8/10 Good

Dave

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice holiday inn express
Stayed 1 night in Dec 2025

8/10 Good

Jayne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Staff very pleasant.
Stayed 1 night in Nov 2025

10/10 Excellent

Barbara, Boertown

Stayed 1 night in Dec 2025

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