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Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Property class: 2.5

Choose dates to view prices

Photo gallery for Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Three Dove shampoo bottles on a white tiled wall.
A buffet with labeled sections for scrambled eggs, biscuits, turkey sausage, and other items.
A modern hotel lobby with a sofa, a coffee table, and a long dining table with chairs.
A Holiday Inn Express hotel with a covered entrance, multiple floors, and a parking lot.
A hotel room with two beds, a desk, a chair, a TV, and a mirror.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
9933 Mayland Drive, Richmond, VA, 23233
  • Place, Short Pump Village
    ‪5 min drive‬
  • Place, Short Pump Town Center
    ‪6 min drive‬
  • Place, Regal Short Pump
    ‪7 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A bathroom with a white sink, a mirror, a towel rack, and a toilet paper holder.

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(15 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A modern bathroom with a large mirror, a white sink, a toilet, and a towel rack.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(90 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A modern bathroom with a large mirror, white sink, and a towel rack.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(64 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

A modern bathroom with a large mirror, a white sink, a toilet, and a towel rack.

Standard Room, 1 King Bed (Extra Floor Space)

8.8 out of 10
Excellent
(12 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A modern bathroom with a large mirror, white sink, and a towel rack.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Richmond

Holiday Inn Express Richmond I-64 Short Pump Area by IHG places you within a 15-minute drive of popular attractions such as Short Pump Town Center and University of Richmond. This 112-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Short Pump Village - 5 min drive - 3.9 miles
  • Short Pump Town Center - 6 min drive - 4.7 miles
  • Regal Short Pump - 7 min drive - 3.7 miles
  • Bowlero West End - 8 min drive - 4.3 miles
  • Elk's Lodge - 8 min drive - 5.8 miles

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪Costco Food Court - ‬18 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Golden Corral - ‬10 min walk
  • ‪Chicken Salad Chick - ‬13 min walk
  • ‪Five Guys - ‬3 min drive

About this property

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Renovated in 2021, Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers a 24-hour gym, free WiFi in public areas, and meeting rooms. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 55-inch LCD TVs with satellite channels. Microwaves, free local calls, and hair dryers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 500 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Null
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2001
  • Communal living room
  • Double-glazed windows
  • Renovated entire property - December 2021
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • An off-leash area is available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 9:00 AM to 11:00 PM.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express I-64 Northwest
Holiday Inn Express I-64 Northwest Hotel
Holiday Inn Express I-64 Northwest Hotel Richmond
Holiday Inn Express I-64 Richmond Northwest
Holiday Inn Express Richmond Northwest
Holiday Inn Express Richmond Northwest I-64
Holiday Inn Express I-64 Richmond Northwest Hotel
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Hotel Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Richmond Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Hotel Holiday Inn Express Richmond I-64 Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Holiday Inn Express Richmond I 64 Short Pump Area
Holiday Inn Express I 64 Richmond Northwest
Express Short Pump Area

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Holiday Inn Express Richmond I-64 Short Pump Area by IHG provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

As of Nov 14, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Richmond I-64 Short Pump Area by IHG on Dec 13, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

This hotel is located in Richmond, close to Short Pump Town Center, Regency Square Mall, and Lewis Ginter Botanical Garden. You'll also find Elk's Lodge and Bowlero West End within a short drive.

Is parking available on site at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Yes, uncovered self parking is offered for free at the hotel. An electric car charging station, wheelchair-accessible van parking, and RV/bus/truck parking are also available.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG feature a casino?

No, Holiday Inn Express Richmond I-64 Short Pump Area by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 11:00 PM and the seasonal pool is normally open from May until September.

What do couples enjoy most about Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Couples staying at this hotel will appreciate amenities like a seasonal outdoor pool and a free daily breakfast plus some guestrooms include free wired internet.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG have a restaurant that serves breakfast?

Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers free self-serve breakfast each morning though there is no restaurant.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Express Richmond I-64 Short Pump Area by IHG for a fee of USD 75.00 per pet, per stay. The property also provides an off-leash area.

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

The closest major airport to Holiday Inn Express Richmond I-64 Short Pump Area by IHG is Richmond Intl. Airport (RIC), which is 19.6 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Richmond I-64 Short Pump Area by IHG.

Holiday Inn Express Richmond I-64 Short Pump Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 850 out of 1263 reviews
Rating 8 - Good. 248 out of 1263 reviews
Rating 6 - Okay. 83 out of 1263 reviews
Rating 4 - Poor. 38 out of 1263 reviews
Rating 2 - Terrible. 44 out of 1263 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice and clean. Convenient location.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favorite places to stay for a few days
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, clean and breakfast was good
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family. Clean and well kept.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super clean, kind staff, breakfast in the morning and i didn’t pay extra for parking
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, helpful receptionist, great bfast, and plenty of parking
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girls and I love this place
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location for our event, clean, well maintained property.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the basics for a great spot to stay on a road trip even with dogs. We stayed 1 night on a road trip to drop my daughter off at college. The room was clean, staff was very nice and helpful. Free breakfast was added bonus
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean. Beds were comfortable. Wide variety of breakfast choices
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and property was safe and clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, and the breakfast was great. I was in town for Pride Lit Con, so it was a great place for an overnight stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff, parking area
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel but extremely hard to get to and from
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and the place was clean. We will go again. Actually next week.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is great and we need too re visit
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was excellent.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Just stayed here one night for business. All I needed, clean and comfy! Easy parking and wifi. Took a grab and go breakfast before my meeting.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Room was clean and bed was comfortable
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty much exactly as advertised, nice staff, clean room, free breakfast, fair price
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Holiday Inn Express. Staff is super helpful and kind. They let us check in almost 4 hours early. I was so grateful for that as we had red eye flight and were exhausted. We checked in and went straight to bed for a long nap.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean and also the bathroom was very clean and the stuff were amazing
Stayed 2 nights in Jun 2026