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Recent guest reviews

The location is great and the property is beautiful. We were in town for VCU Family Weekend and this location was convenient. Not walking distance, but a very short drive.

Location is excellent and the staff is really helpful and friendly. I would definitely stay at the hotel again.

Like the staff everyone was great. Shontel was amazing among the great staff. Didn’t like that the pantry was closed on the weekends.

The room had no heat and the carpeting was dirty.

This Hotel is the worst, when it comes to reservations. Even if you confirmed and paid the reservation, you may just stay without a room. Because the unprofessional front desk person said these exact words. FIRST COME FIRST SERVE EVEN IF THE ROOM HAS BEEN BOOKED. We had no place to stay, and all hotels were booked in the area, so we had no choice but to sleep in our vehicles. Shame on Delta Hotels. And change your staff they’re representing your lack of professionalism very well. Good luck future clients.

Great location. Staff was courteous and helpful. A fair price for a contemporary hotel downtown. I wasn't expecting to pay an additional $15/day for parking but the garage was well laid out with easy access.

My suite wasn’t ready and they upgraded it to a better suite with no extra charge. Staff was very nice

Easy to find, park and check in. Amazingly friendly staff. Comfortable beds. Beautiful view. Other reviewers complained about noise from the street or doors slamming, but I didn’t hear any of that. I don’t know what they’re expecting from a large hotel in the city, but clearly unrealistic expectations. I put in the white noise app on my phone and I didn’t hear a thing that disturbed me.

The property was located close to shopping and dining options

I liked the staff. They were all nice and helpful. Things I didn’t like were the high prices for food that was not very good. Expected more from the Marriot especially at the high prices. Didn’t like the garage parking price. Lastly, the decor looked very cheap. I think they could do better like some of the other Marriotts I’ve stayed at.

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • Fitness center

Located in Downtown Richmond, Delta Hotels by Marriott Richmond Downtown is within 2 miles (3 km) of popular attractions such as Broad Street and Virginia Commonwealth University. This 3.5-star hotel welcomes guests with 298 rooms and conveniences like an indoor pool, free in-room WiFi, and a gym.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Get an energy boost at the coffee shop/cafe, or grab a drink at the bar/lounge. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 9:00 AM.


Rooms

32-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Select Comfort beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.


Property features

Guests of Delta Hotels by Marriott Richmond Downtown have access to an indoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 22.00 per day, and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and express check-out.

Room options

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Studio, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Non Smoking, River View

1 King Bed | Sleeps 3

Room, 1 King Bed with Sofa bed, Non Smoking, River View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Delta Hotels by Marriott Richmond Downtown

Everyone (25) Couples (5) Family (14)
4
Family

The location is great and the property is beautiful. We were in town for VCU Family Weekend and this location was convenient. Not walking distance, but a very short drive.

By on Oct 10, 2022

Review comment responded on Dec 5, 2022

Thank you for choosing Delta Hotels Marriott and Thank you for your review.

5
Family with small children

Location is excellent and the staff is really helpful and friendly. I would definitely stay at the hotel again.

By on Apr 22, 2022

Review comment responded on Aug 23, 2022

Thank you for taking the time to provide your valuable feedback. Please return again soon.

5
Partner Couples Business Business

Like the staff everyone was great. Shontel was amazing among the great staff. Didn’t like that the pantry was closed on the weekends.

By on Jan 6, 2022

Review comment responded on Aug 30, 2022

Thank you for taking the time to provide your feedback. Please return again soon.

1
Business Business

The room had no heat and the carpeting was dirty.

By on Jan 6, 2022

Review comment responded on Aug 30, 2022

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4
Everyone

By on Jul 21, 2021

Review comment responded on Aug 30, 2022

Thank you for taking the time to provide your feedback. Please return again soon.

4
Everyone

By on Jul 11, 2021

Review comment responded on Aug 30, 2022

Thank you for taking the time to provide your feedback. Please return again soon.

4
Everyone

By on Jul 7, 2021

Review comment responded on Aug 30, 2022

Thank you for taking the time to provide your feedback. Please return again soon.

1
Partner Couples

This Hotel is the worst, when it comes to reservations. Even if you confirmed and paid the reservation, you may just stay without a room. Because the unprofessional front desk person said these exact words. FIRST COME FIRST SERVE EVEN IF THE ROOM HAS BEEN BOOKED. We had no place to stay, and all hotels were booked in the area, so we had no choice but to sleep in our vehicles. Shame on Delta Hotels. And change your staff they’re representing your lack of professionalism very well. Good luck future clients.

By on Jun 28, 2021

Review comment responded on Aug 30, 2022

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

5
Everyone

By on Apr 7, 2021

Review comment responded on Apr 30, 2021

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Mar 8, 2021

Review comment responded on Mar 22, 2021

Thanks for staying with us. We appreciate your feedback!

Delta Hotels by Marriott Richmond Downtown

555 E Canal Street, Richmond, VA 23219
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