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Delta Hotels by Marriott Richmond Downtown

3.5 out of 5.0
Overview Reviews Amenities & Policies
555 E Canal Street, Richmond, VA
1-844-663-2269
  • Walking distance to Gre...
  • Free WiFi in rooms and ...
  • Onsite dining
  • Indoor pool
4.7
out of 5
"Wonderful!"
See all 21 reviews
Room cleanliness 4.5
Service & staff 4.5
Room comfort 4.5
Hotel condition 4.5

This hotel is most popular for:

  • Everyone
  • Family
  • hotel.reviews.categoryFriends

Recent guest reviews

Very clean and modern with a nice pool area. Staff was polite during check in, and my room has a great river facing view.

Less expensive and cleaner than the expensive hotels in the area. Staff was Awesome! Valet was the only draw back. Could be more attentive but that’s expected I guess.

Wonderful stay and friendly staff. Awesome view on the 16th floor

Loved the location and the property. Room was comfortable and well conceived. My problem is billing. I paid for 2 nights through Orbitz. The hotel clerk tried several times to charge different of my cards for out pet stay deposit.. Each time telling me they were declined. I ended up with several different charges on 4 cards, most of which were removed except one. The hotel charged $232.51 to my debit card and it has posted from my checking account. Called the hotel, put on hold and will not call back. Long story short. They charged me and not Orbitz for my stay. I can’t get it resolved. Please help.

Love all the hooks and towel bars! This is something that none of the other hotels (even more high end ones) have. There are extra hooks near the door so you can hang your purse or keys, towel bar near the sink to hang your hand towels, shelves in the bathroom where you can put your toiletries so you don’t clutter the sink counter. That’s thoughtful planning and I appreciate that very much! Overall, the hotel was clean, comfortable, quiet and conveniently located. I enjoyed my stay and already came back twice!

Location to the many river walking trails and the downtown restaurants. Also short shuttle ride to historical points of interest. pleasantly surprised how much fun vacationing in downtown Richmond could be.

Property location was terrific. Staff was outstanding and accommodating, including offering late night dining recommendations and personal shuttle service. Rooms were spacious with comfortable beds. Enjoyed view of the river from the property. All in all, great value!

Ran out of coffee in the lobby in the morning Room had nice view and spacious, king bed and pillows were great Fluffy towels

We were very happy with Delta Hotel. The rooms are comfortable, clean and bright. We especially LOVE the towel bars and hooks!

Nice hotel, some minor issues with shower door and room door did not close easily

Although the price of this hotel is reasonable, there were several issues. Workmen were repairing a window outside,right next to our room, beginning at 7:00 on Saturday morning and continuing for hours. Very noisy, lots of hammering. I complained at the front desk and was given vouchers for a free breakfast buffet, which I appreciated. But the breakfast was pretty poor for the price normally charged - more like the breakfast you get for free at budget hotels. We were also given a new room across the hall for the second night, which was much better. This hotel is newish and clean, but obviously cheaply built. You could feel a shake every time someone on the hall closed their door, the walls were very thin, and the toilet paper holders were falling down. Most of the staff were nice, except for one rather rude front desk clerk. I’d look for somewhere else next time I go to Richmond.

Right in the middle of Downtown! Good location, clean, and modern hotel.

E Canal Street Richmond VA

Hotel highlights

  • Walking distance to Greater Richmond Convention Center and Virginia State Capitol
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Richmond, Delta Hotels by Marriott Richmond Downtown is within a 10-minute walk of popular sights such as Broad Street and Shockoe Slip. This 298-room, 3.5-star hotel has an indoor pool along with free in-room WiFi and a fitness center.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

Guests can expect to find free WiFi and 32-inch a Smart TV with cable channels and Netflix. Select Comfort beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Guests staying at Delta Hotels by Marriott Richmond Downtown enjoy an indoor pool, a fitness center, and free WiFi in public areas. Parking is available for USD 15.00 per day (USD 24.00 per day for valet parking), and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and express check-out.

Room options

Room, 2 Double Beds

Full 2 | Sleeps 4
$118* Per night/room Oct 20 - Oct 21

Executive Suite, 1 King Bed with Sofa bed, River View

King 1 | Sleeps 4

Room, 1 King Bed

King 1 | Sleeps 3

Room, 1 King Bed

King 1 | Sleeps 3

Junior Suite, 1 King Bed with Sofa bed, River View

King 1 | Sleeps 4

Guest reviews for Delta Hotels by Marriott Richmond Downtown

Everyone (14) Couples (1) Family (7)
5
Everyone

Very clean and modern with a nice pool area. Staff was polite during check in, and my room has a great river facing view.

By on Sep 29, 2019

Review comment responded on Sep 30, 2019

Thank you so much for taking the time to share your story, Cat. We are thrilled that we had the opportunity to serve you during your time in Richmond, and we look forward to doing so again soon.

5
Friends

Less expensive and cleaner than the expensive hotels in the area. Staff was Awesome! Valet was the only draw back. Could be more attentive but that’s expected I guess.

By on Sep 8, 2019

Review comment responded on Sep 8, 2019

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

5
Everyone

Wonderful stay and friendly staff. Awesome view on the 16th floor

By on Aug 20, 2019

Review comment responded on Aug 26, 2019

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Jul 31, 2019

Review comment responded on Aug 1, 2019

Thank you for your feedback, we appreciate your choice to stay with us.

2
Partner Couples Families

Loved the location and the property. Room was comfortable and well conceived. My problem is billing. I paid for 2 nights through Orbitz. The hotel clerk tried several times to charge different of my cards for out pet stay deposit.. Each time telling me they were declined. I ended up with several different charges on 4 cards, most of which were removed except one. The hotel charged $232.51 to my debit card and it has posted from my checking account. Called the hotel, put on hold and will not call back. Long story short. They charged me and not Orbitz for my stay. I can’t get it resolved. Please help.

By , from Chattanooga on Jul 20, 2019

Review comment responded on Jul 21, 2019

We have looked into this matter and will be reaching out to you shorty.

5
Families Friends Families

Love all the hooks and towel bars! This is something that none of the other hotels (even more high end ones) have. There are extra hooks near the door so you can hang your purse or keys, towel bar near the sink to hang your hand towels, shelves in the bathroom where you can put your toiletries so you don’t clutter the sink counter. That’s thoughtful planning and I appreciate that very much! Overall, the hotel was clean, comfortable, quiet and conveniently located. I enjoyed my stay and already came back twice!

By , from Reston on Jul 17, 2019

Review comment responded on Jul 21, 2019

Thank you for your feedback, We appreciate your choice to stay with us.

5
Families

Location to the many river walking trails and the downtown restaurants. Also short shuttle ride to historical points of interest. pleasantly surprised how much fun vacationing in downtown Richmond could be.

By on Jun 15, 2019

Review comment responded on Jun 16, 2019

Thank you for your feedback, We appreciate your choice to stay with us.

5
Everyone

By on Jun 3, 2019

Review comment responded on Jun 3, 2019

Thank you for your feedback, We appreciate your choice to stay with us.

5
Families

Property location was terrific. Staff was outstanding and accommodating, including offering late night dining recommendations and personal shuttle service. Rooms were spacious with comfortable beds. Enjoyed view of the river from the property. All in all, great value!

By on May 29, 2019

Review comment responded on May 29, 2019

Thank you for your fabulous rating of the property. We are so happy that you enjoyed your stay.

5
Everyone

By on May 13, 2019

Review comment responded on May 14, 2019

Thank you for your fantastic rating. We are happy to have served your lodging needs.

Delta Hotels by Marriott Richmond Downtown

555 E Canal Street, Richmond, VA 23219
url importing https://www.orbitz.com/Richmond-Hotels-Delta-Hotels-by-Marriott-Richmond-Downtown.h11679-p2.Hotel-Reviews