Great location. Staff was courteous and helpful. A fair price for a contemporary hotel downtown. I wasn't expecting to pay an additional $15/day for parking but the garage was well laid out with easy access.
My suite wasn’t ready and they upgraded it to a better suite with no extra charge. Staff was very nice
Easy to find, park and check in. Amazingly friendly staff. Comfortable beds. Beautiful view. Other reviewers complained about noise from the street or doors slamming, but I didn’t hear any of that. I don’t know what they’re expecting from a large hotel in the city, but clearly unrealistic expectations. I put in the white noise app on my phone and I didn’t hear a thing that disturbed me.
The property was located close to shopping and dining options
I liked the staff. They were all nice and helpful. Things I didn’t like were the high prices for food that was not very good. Expected more from the Marriot especially at the high prices. Didn’t like the garage parking price. Lastly, the decor looked very cheap. I think they could do better like some of the other Marriotts I’ve stayed at.
Staff are very attentive & friendly from check-in to check-out.
Very clean and modern with a nice pool area. Staff was polite during check in, and my room has a great river facing view.
Less expensive and cleaner than the expensive hotels in the area. Staff was Awesome! Valet was the only draw back. Could be more attentive but that’s expected I guess.
Wonderful stay and friendly staff. Awesome view on the 16th floor
Loved the location and the property. Room was comfortable and well conceived. My problem is billing. I paid for 2 nights through Orbitz. The hotel clerk tried several times to charge different of my cards for out pet stay deposit.. Each time telling me they were declined. I ended up with several different charges on 4 cards, most of which were removed except one. The hotel charged $232.51 to my debit card and it has posted from my checking account. Called the hotel, put on hold and will not call back. Long story short. They charged me and not Orbitz for my stay. I can’t get it resolved. Please help.
Love all the hooks and towel bars! This is something that none of the other hotels (even more high end ones) have. There are extra hooks near the door so you can hang your purse or keys, towel bar near the sink to hang your hand towels, shelves in the bathroom where you can put your toiletries so you don’t clutter the sink counter. That’s thoughtful planning and I appreciate that very much! Overall, the hotel was clean, comfortable, quiet and conveniently located. I enjoyed my stay and already came back twice!
Location to the many river walking trails and the downtown restaurants. Also short shuttle ride to historical points of interest. pleasantly surprised how much fun vacationing in downtown Richmond could be.
Located in Downtown Richmond, Delta Hotels by Marriott Richmond Downtown is within a 10-minute walk of popular sights such as Broad Street and Shockoe Slip. This 3.5-star hotel welcomes guests with 298 rooms and conveniences like an indoor pool, free in-room WiFi, and a fitness center.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 9:00 AM.
All 298 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and 32-inch Smart TVs with cable channels and Netflix. Select Comfort beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, free bottled water, and safes. Housekeeping is available on request.
Guests of Delta Hotels by Marriott Richmond Downtown have access to an indoor pool, a fitness center, and free WiFi in public areas. Parking is available for USD 15.00 per day (USD 26.00 per day for valet parking), and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and express check-out.
Thank you for choosing to stay with us and for taking the time to share your experience. We hope to serve you again soon!
Great location. Staff was courteous and helpful. A fair price for a contemporary hotel downtown. I wasn't expecting to pay an additional $15/day for parking but the garage was well laid out with easy access.
Thank you for your feedback, We appreciate your choice to stay with us.
My suite wasn’t ready and they upgraded it to a better suite with no extra charge. Staff was very nice
Thank you for taking time to let us how pleased you were with your stay and service, The Delta Marriott RIchmond team looks forward to serving you again for your future needs.
Thanks for staying with us. We appreciate your feedback!
Easy to find, park and check in. Amazingly friendly staff. Comfortable beds. Beautiful view. Other reviewers complained about noise from the street or doors slamming, but I didn’t hear any of that. I don’t know what they’re expecting from a large hotel in the city, but clearly unrealistic expectations. I put in the white noise app on my phone and I didn’t hear a thing that disturbed me.
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
The property was located close to shopping and dining options
Thanks for staying with us. We appreciate your feedback!
I liked the staff. They were all nice and helpful. Things I didn’t like were the high prices for food that was not very good. Expected more from the Marriot especially at the high prices. Didn’t like the garage parking price. Lastly, the decor looked very cheap. I think they could do better like some of the other Marriotts I’ve stayed at.
Thank you for choosing to stay with us during your recent visit to Richmond and for taking the time to share some of the details of your experience. Your feedback is invaluable to our team as an opportunity to improve our offering for all of our future guests. However, we would like to extend our sincere apologies that we were not able to exceed your expectations during your stay with us. Thank you, and we look forward to an opportunity to serve you again soon.
Thank you for your feedback, we appreciate your choice to stay with us.