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Recent guest reviews

it did what we needed it to do, for the amount of time we needed it. a quick stopover on a trek down south. not the nicest facility but it was cheap. room was kind of damp and smelled of mildew from the leaking AC unit. but again it was a basic, no frills place to lay our heads and move on. bed was comfy.

Things were un disrepair and the floor was sticky.

This hotel is very dirty. Travelers did not adhere to covid precautions. No wearing masks on elevator, and one guy walked around in bare feet.

It was in the area I needed to be in The staff was very nice again the location was very convenient for my

The area was not really safe for solo travelers. The room was fine for one night and the location manager was very kind. I would suggest having santized notifications after cleaning the rooms. I was not confident that the rooms were safe and clean in a “covid world.”

Everything was with the exception of the guest service the night tht I checked in

I have stayed here before and it was OK but it never seemed to be very crowded. the room was clean comfortable. The elevator smelled like a dirty ashtray. There had been a leak of some sort somewhere on the first floor or from the second to the first and they had fans running constantly. I think that just because of that they should have notified folks with reservations about the condition. when I arrived they told me that there was a pet fee of $50 for my small dog. I am used to paying something for the dog, normally $15 to $25, with a deposit in the event the dog does any damage . A very disappointing experience.

The staff was very nice and the hotel was very clean!!

Commerce Rd Richmond VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • 24-hour fitness center
  • 24-hour business center
  • Laundry facilities

Located in North Chesterfield, Candlewood Suites Richmond-South, an IHG Hotel is within a 10-minute drive of Shockoe Slip and Richmond Old City Hall. This 104-room hotel has a 24-hour gym, free in-room WiFi, and a 24-hour business center.


Dining

To-go breakfast is offered for a fee each morning from 7:00 AM to 9:00 AM.


Rooms

Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Kitchens, dining areas, and sitting areas are also available. Weekly housekeeping is available.


Property features

Guests of Candlewood Suites Richmond-South, an IHG Hotel enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Onsite parking is offered for a fee. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include express check-out, a terrace, and laundry facilities.

Room options

Standard Studio Suite

1 Queen Bed | Sleeps 2

Deluxe Suite, 1 Bedroom, Accessible (Accessible Mobility Tub)

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Classic Studio Suite, 1 Queen Bed, Kitchen

1 Queen Bed | Sleeps 2

Deluxe Suite, 1 Bedroom, Kitchen

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Candlewood Suites Richmond-South, an IHG Hotel

Everyone (4) Couples (3) Family (1)
3
Partner Couples Friends

it did what we needed it to do, for the amount of time we needed it. a quick stopover on a trek down south. not the nicest facility but it was cheap. room was kind of damp and smelled of mildew from the leaking AC unit. but again it was a basic, no frills place to lay our heads and move on. bed was comfy.

By , from Winterville on May 17, 2022

2
Family with small children

Things were un disrepair and the floor was sticky.

By on Apr 15, 2022

1
Business Business

This hotel is very dirty. Travelers did not adhere to covid precautions. No wearing masks on elevator, and one guy walked around in bare feet.

By on May 29, 2021

4
Family

It was in the area I needed to be in The staff was very nice again the location was very convenient for my

By on Feb 16, 2021

3
Everyone

By on Jan 7, 2021

2
Everyone

The area was not really safe for solo travelers. The room was fine for one night and the location manager was very kind. I would suggest having santized notifications after cleaning the rooms. I was not confident that the rooms were safe and clean in a “covid world.”

By on Aug 6, 2020

5
Everyone

By on May 12, 2020

4
Partner Couples

Everything was with the exception of the guest service the night tht I checked in

By on Mar 1, 2020

2
Partner Couples

I have stayed here before and it was OK but it never seemed to be very crowded. the room was clean comfortable. The elevator smelled like a dirty ashtray. There had been a leak of some sort somewhere on the first floor or from the second to the first and they had fans running constantly. I think that just because of that they should have notified folks with reservations about the condition. when I arrived they told me that there was a pet fee of $50 for my small dog. I am used to paying something for the dog, normally $15 to $25, with a deposit in the event the dog does any damage . A very disappointing experience.

By on Feb 3, 2020

4
Everyone

The staff was very nice and the hotel was very clean!!

By on Dec 17, 2017

Review comment responded on Jan 6, 2018

Thank you so much for your review of our hotel.

Candlewood Suites Richmond-South, an IHG Hotel

4301 Commerce Rd, Richmond, VA 23234
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