Candlewood Suites Richmond-South by IHG

2.5 star property
Suburban hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Candlewood Suites Richmond-South by IHG

Full-size fridge, microwave, stovetop, dishwasher
Full-size fridge, microwave, stovetop, dishwasher
Exterior
BBQ/picnic area
1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Kitchen
  • Parking available
  • Pet friendly
  • Gym
  • 24/7 front desk

Explore the area

View in a map
4301 Commerce Rd, Richmond, VA, 23234
  • Place, Virginia Commonwealth University
    ‪8 min drive‬
  • Place, Broad Street
    ‪9 min drive‬
  • Place, Greater Richmond Convention Center
    ‪9 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(4 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

Studio Suite

9.0 out of 10
Wonderful
(8 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed

8.2 out of 10
Very good
(29 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Richmond

Located within a leisurely stroll of James River, Candlewood Suites Richmond-South by IHG is within a 10-minute drive of Virginia Commonwealth University. This 104-room hotel has a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Virginia Commonwealth University - 8 min drive - 6.7 miles
  • The National - 9 min drive - 6.2 miles
  • Broad Street - 9 min drive - 6.1 miles
  • Greater Richmond Convention Center - 9 min drive - 6.7 miles
  • Maymont Park - 13 min drive - 9.0 miles

Getting around

  • Richmond Main Street Station - 11 min drive
  • Richmond Intl. Airport (RIC) - 16 min drive

Restaurants

  • ‪Wendy's - ‬3 min drive
  • ‪7-Eleven - ‬4 min drive
  • ‪Hardee's - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Burger King - ‬3 min drive

About this property

Candlewood Suites Richmond-South by IHG

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Guests of Candlewood Suites Richmond-South by IHG enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Onsite parking is offered for a fee. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include express check-out, a terrace, and laundry facilities.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Kitchens, dining areas, and sitting areas are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge; includes in/out privileges)
  • Uncovered extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 9:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150.00 per pet, per week
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 5.00 to 25.00 for adults, and USD 5.00 to 25.00 for children
  • Pet fee: USD 150.00 per pet, per week
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Aparthotel Richmond-South
Candlewood Suites Richmond-South
Candlewood Suites Richmond-South Aparthotel
Candlewood Suites Richmond South
Candlewood Suites Richmond

Frequently asked questions

Is free cancellation available at Candlewood Suites Richmond-South by IHG?

Candlewood Suites Richmond-South by IHG offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What is there to do close to Candlewood Suites Richmond-South by IHG?

This hotel is located in Richmond within a short 12-minute walk of James River. You'll also find Broad Street and Shockoe Slip nearby.

Is there parking available at Candlewood Suites Richmond-South by IHG?

Yes, uncovered parking is offered for USD 0.00 per day with in/out privileges. Accessible parking is also available for guests.

Does Candlewood Suites Richmond-South by IHG feature a casino?

No, Candlewood Suites Richmond-South by IHG doesn't have a casino.

Is there an indoor pool at Candlewood Suites Richmond-South by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Candlewood Suites Richmond-South by IHG?

Couples staying at this hotel will appreciate amenities like a kitchen and free Internet access as well as a 24-hour fitness facility.

Does Candlewood Suites Richmond-South by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites Richmond-South by IHG feature a restaurant that includes a breakfast menu?

Candlewood Suites Richmond-South by IHG offers to-go breakfast each morning for a surcharge though there is no restaurant.

Does Candlewood Suites Richmond-South by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Candlewood Suites Richmond-South by IHG for a fee of USD 150.00 per pet, per week.

Are there connecting rooms at Candlewood Suites Richmond-South by IHG?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Candlewood Suites Richmond-South by IHG?

The closest major airport to Candlewood Suites Richmond-South by IHG is Richmond Intl. Airport (RIC), which is 12.1 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Candlewood Suites Richmond-South by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites Richmond-South by IHG.

Reviews

Candlewood Suites Richmond-South by IHG Reviews

7.8

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 220 out of 510 reviews
Rating 8 - Good. 142 out of 510 reviews
Rating 6 - Okay. 55 out of 510 reviews
Rating 4 - Poor. 36 out of 510 reviews
Rating 2 - Terrible. 57 out of 510 reviews

Reviews

2/10 Terrible

Cedric

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better bang for your buck

This should have been my initial booking for my weekend trip- but nevertheless-I enjoyed my stay as always
Stayed 1 night in Jun 2025

10/10 Excellent

Lakeisha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Jul 2025

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were pleasantly surprised to hear that we were upgraded to the Queen suite. Thank you very much, we had a very pleasant stay.
Stayed 1 night in Jul 2025

2/10 Terrible

Lashanda

Disliked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Jun 2025

2/10 Terrible

Lashanda

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
the staff is HORRIBLE!!! if you have children please don’t stay here , my kids and i were KICKED out this hotel because of “noise “ however it’s 12pm … there should be a 10 grace period… however we was here for a week! EVERYDAY there’s an issue with the staff … you put a do not disturb sign on the door the housekeeping staff STILL bothers you !! the manager of this property is rude and heartless!! after kicking us out they kept coming to the door mind you i had 4 charts full of belongings no car nor a home to stay .. however i had money to pay for my children and i too have a safe place to stay until our apartment is ready !! yesterday 7/7/2025 was the most stressful day i’ve had in a long time … however as i said before don’t stay here if you have young children.. this definitely isn’t the place for you!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious, yet cozy. Staff were friendly and you can't pass up on the fresh popcorn provided daily in the lobby. Will definitely stay again anytime I travel to Richmond.
Stayed 3 nights in Jun 2025

10/10 Excellent

Otherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

shatonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Christin

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 2 nights in May 2025

6/10 Okay

Robert

Traveled with partner
Liked: Amenities
The person who checked me in was very pleasant, and the room initially appeared nice. However, the air quality was quite poor, it smelled musty, with lingering odors of old cigarette smoke and a noticeable scent of marijuana upon entering. Unfortunately, this made it difficult to get a good night’s sleep.
Stayed 1 night in Jul 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Dominic

Stayed 4 nights in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable! The area is disappointing but ok
Stayed 1 night in Jun 2025

10/10 Excellent

MICHAEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Fernando

Stayed 1 night in Jun 2025

8/10 Good

Jared

Stayed 3 nights in Jun 2025

10/10 Excellent

Jeovanny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our one night stay! Very clean, had no problems. Just thin walls cause you can definitely hear the tv next door and conversations in the hall. But other then that we enjoyed it!
Stayed 1 night in Mar 2025

10/10 Excellent

Kimo

Liked: Cleanliness, staff & service, property conditions & facilities
Not
Stayed 2 nights in May 2025

2/10 Terrible

Juanika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Greeted by GM, he helped me with my luggage and even got me a cup of coffee before escorting me, still assisting me with my luggage, to my room. Very nice room, awesome bed and really clean. Excellent experience!
Stayed 1 night in May 2025

8/10 Good

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, location and room setup. Awesome for a quick getaway to explore the city.
Stayed 1 night in May 2025

10/10 Excellent

Nghi

Liked: Cleanliness, staff & service, property conditions & facilities
We like this hotel because the suite is spacious
Stayed 4 nights in May 2025