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Candlewood Suites Richmond-South by IHG

Property class: 2.5

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Photo gallery for Candlewood Suites Richmond-South by IHG

A hotel room with a bed, desk, TV, and seating area.
A modern kitchen with a stainless steel refrigerator, a built-in microwave, a coffee maker, and a dishwasher.
A modern living room with a sectional sofa, a round ottoman, and a flat-screen TV mounted on the wall.
A hotel room with a bed, a sofa, a TV, and a desk.
A gym with treadmills, elliptical machines, and weight equipment.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
4301 Commerce Rd, Richmond, VA, 23234
  • Place, James River
    ‪17 min walk‬
  • Place, Virginia Commonwealth University
    ‪10 min drive‬
  • Place, Greater Richmond Convention Center
    ‪10 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

A modern kitchen with wooden cabinets, a stainless steel refrigerator, a microwave, a coffee maker, and a dishwasher.

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(6 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

A beige sofa with two dark blue cushions, a framed landscape painting above it, and a wooden floor.

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Mobility Accessible (Communications)

A beige sofa with two dark blue cushions, a framed landscape painting above it, and a wooden floor.

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free wired internet

View all photos for Studio Suite

A modern kitchen with wooden cabinets, a stainless steel refrigerator, a microwave, a coffee maker, and a dishwasher.

Studio Suite

9.2 out of 10
Wonderful
(10 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A beige sofa with two dark blue cushions, a framed landscape painting above it, and a wooden floor.

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed

A modern kitchen with wooden cabinets, a stainless steel refrigerator, a microwave, a coffee maker, and a dishwasher.

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(39 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Richmond

Located within a leisurely stroll of James River, Candlewood Suites Richmond-South by IHG is within a 10-minute drive of Virginia Commonwealth University. This 104-room hotel has a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • James River - 17 min walk - 0.9 miles
  • Broad Street - 8 min drive - 5.6 miles
  • Virginia Commonwealth University - 10 min drive - 6.7 miles
  • Greater Richmond Convention Center - 10 min drive - 7.1 miles
  • Short Pump Town Center - 34 min drive - 24.0 miles

Getting around

  • Richmond Main Street Station - 11 min drive
  • Richmond Intl. Airport (RIC) - 16 min drive

Restaurants

  • ‪Wendy's - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Burger King - ‬3 min drive
  • ‪7-Eleven - ‬4 min drive
  • ‪McDonald's - ‬4 min walk

About this property

Candlewood Suites Richmond-South by IHG

Guests of Candlewood Suites Richmond-South by IHG enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Self parking is offered for USD 7.42 per day. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include express check-out, a terrace, and laundry facilities.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Kitchens, dining areas, and sitting areas are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 7.42 per day; includes in/out privileges)
  • Uncovered extended parking on site (USD 44.52 per week)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 9:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150.00 per pet, per week
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 5.00 to 25.00 for adults, and USD 5.00 to 25.00 for children
  • Uncovered self parking fee: USD 7.42 per day (in/out privileges)
  • Uncovered extended parking fee: USD 44.52 per week
  • Pet fee: USD 150.00 per pet, per week
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Aparthotel Richmond-South
Candlewood Suites Richmond-South
Candlewood Suites Richmond-South Aparthotel
Candlewood Suites Richmond South
Candlewood Suites Richmond

Frequently asked questions

Is free cancellation available at Candlewood Suites Richmond-South by IHG?

Candlewood Suites Richmond-South by IHG offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Candlewood Suites Richmond-South by IHG?

As of Nov 10, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond-South by IHG on Dec 1, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Candlewood Suites Richmond-South by IHG?

This hotel is located in Richmond within a short 12-minute walk of James River. Broad Street and Altria Theater are both also nearby.

Is there parking available at Candlewood Suites Richmond-South by IHG?

Yes, self parking is offered for USD 7.42 per day with in/out privileges and extended parking is available for USD 44.52 per week. Wheelchair-accessible parking is also available for guests.

Does Candlewood Suites Richmond-South by IHG feature a casino?

No, Candlewood Suites Richmond-South by IHG doesn't have a casino.

Is there an indoor pool at Candlewood Suites Richmond-South by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Candlewood Suites Richmond-South by IHG?

Couples staying at this hotel will appreciate amenities like a kitchen and free wired internet as well as a 24-hour gym.

Are there hot tubs at Candlewood Suites Richmond-South by IHG?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites Richmond-South by IHG feature a restaurant that includes a breakfast menu?

Candlewood Suites Richmond-South by IHG offers to-go breakfast each morning for a surcharge though there is no restaurant.

Does Candlewood Suites Richmond-South by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Candlewood Suites Richmond-South by IHG for a fee of USD 150.00 per pet, per week.

Are there connecting rooms at Candlewood Suites Richmond-South by IHG?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Candlewood Suites Richmond-South by IHG?

The closest major airport to Candlewood Suites Richmond-South by IHG is Richmond Intl. Airport (RIC), which is 12.1 mi away (16 minutes by car).

Are there rooms with balconies at Candlewood Suites Richmond-South by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites Richmond-South by IHG.

Candlewood Suites Richmond-South by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 319 out of 665 reviews
Rating 8 - Good. 170 out of 665 reviews
Rating 6 - Okay. 73 out of 665 reviews
Rating 4 - Poor. 42 out of 665 reviews
Rating 2 - Terrible. 61 out of 665 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Got wonderful recommendations from Brian. He was very helpful and hospitable with excellent service.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room it was like staying in a studio apartment, spacious.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience very quiet very clean and a good stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and excellent customer service
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room was clean. Bed was comfy.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nicely equipt with work station and kitchen. The property was clean and the staff were very friendly even tho they were very busy and sold out the nights we stayed.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an industrial part of town with not much in the vicinity other than easy access to the highway but the hotel itself is fantastic - like a little hidden gem. It was super clean and seemed new (like it smelled good) and I am very sensitive to that. The front desk staff was friendly and helpful.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Very quiet area. Clean. Staff is very welcoming, easy quick checkin & check out.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The woman and man at the front desk were really nice but i felt like the room could have cleaned a little bit more the floors appeared to still be a bit dirty
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
really nice staff, comfy bed, clean and well equipped kitchen
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Room was clean thats all you can really ask for
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay was way better than what I was expecting. Will def be my go to going forward.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places ive stayed
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was safe and clean
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Entering the building was fine, the attendant in the front desk was helpful and clear about the check in regulations. Outside of the hotel is a bit run down but the most import is the inside and it was pretty good. The room was clean but the air had a slight smell of cigarette smoke. The bathroom was exceptionally clean and they provided enough clean towels. The bed was very comfortable and I felt over all safe. I would stay there again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a quiet and cool room thanks to Brian at the front desk who understood that we needed to be in area away from the noisy family reunion that was taking place. He did a great job accommodating us!The property is showing a little wear and tear but our room was neat and clean. We really appreciated having the efficiency kitchen with the full size refrigerator. And it was nice to have a laundry facility at the property. The property is easy to.find from the interstate but is a bit of a drive to dining options. We would stay here again.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property was as clean as a whistle seemed totally brand new. The staff was extremely helpful and nice. Everything in the unit was brand new and immaculately clean.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Yes great
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Pet friendly
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness
Apparently very popular hotel. Parking was less than desirable. Overall, cool place to stay awhile.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Great stay
Stayed 1 night in Aug 2024