Great service, the rooms are nice and it was quiet
Perfect hotel if it meets your location needs and you just want a place to sleep. Everything was ok and worked. Staff was very nice. Coffee and breakfast worked out well.
Super accessible to downtown and especially Univ of Richmond. Desk staff was very friendly and attentive when you needed them. The cleaning staff were quite friendly and accommodating. Rooms were clean and comfortable. A/C unit is your typical in room system. None of them are great, and these are typical of any other hotel of this style. Big shout out to this staff as they were willing to give a late check-out as my daughter was at Univ of Richmond at a sports camp, so she was able to get a shower before heading to airport!! New Courtyard style is great for the business traveller. I would not hesitate to stay here again when I am in the area.
Very friendly and helpful staff. Room clean comfortable and adequate. Will stay here agin on my next trip to RVA
The hotel was great for a business trip. Staff were professional.
The cleaning of the room was hit and miss. Our room was always cleaned very late in the afternoon (6 days in a row) which made the visit seem less than special when you couldn't come back to a cleaned room to shower with clean towels and to change clothes or take a nap without being interrupted. The lucky star cereal from the family before under the bed skirt on the phone side of the bed never got cleaned up. The corners of the toilet room never got cleaned of residual film buildup. The fitness center was a joke. The video on one of the treadmills did not work, the air conditioning never seemed to be working. The elliptical did not have its own video and never seemed to be wiped down and it's supports was covered in dried perspiration. The room itself seemed to be a converted storage room and had no room for stretching or weight work if there was more than one user. Not planning to go back.
Great room and very helpful, friendly staff. Ideal location for my event. Plenty of shops & restaurants nearby. Will definitely stay here again if I'm in Richmond!
The staff at the Courtyard was very friendly and helpful. We have stayed here several times and look forward to staying here again.
Courtyard by Marriott Richmond West places you within 2 miles (3 km) of Markel Building and Shops at Willow Lawn. This 145-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking.
For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.
Courtyard by Marriott Richmond West's 145 rooms provide coffee makers, free local calls, and safes. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities. Change of towels is available on request.
Guests staying at Courtyard by Marriott Richmond West enjoy an outdoor pool, a fitness center, and a spa tub. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a business center, and a computer station.
Great service, the rooms are nice and it was quiet
Perfect hotel if it meets your location needs and you just want a place to sleep. Everything was ok and worked. Staff was very nice. Coffee and breakfast worked out well.
Super accessible to downtown and especially Univ of Richmond. Desk staff was very friendly and attentive when you needed them. The cleaning staff were quite friendly and accommodating. Rooms were clean and comfortable. A/C unit is your typical in room system. None of them are great, and these are typical of any other hotel of this style. Big shout out to this staff as they were willing to give a late check-out as my daughter was at Univ of Richmond at a sports camp, so she was able to get a shower before heading to airport!! New Courtyard style is great for the business traveller. I would not hesitate to stay here again when I am in the area.
Very friendly and helpful staff. Room clean comfortable and adequate. Will stay here agin on my next trip to RVA
The hotel was great for a business trip. Staff were professional.
The cleaning of the room was hit and miss. Our room was always cleaned very late in the afternoon (6 days in a row) which made the visit seem less than special when you couldn't come back to a cleaned room to shower with clean towels and to change clothes or take a nap without being interrupted. The lucky star cereal from the family before under the bed skirt on the phone side of the bed never got cleaned up. The corners of the toilet room never got cleaned of residual film buildup. The fitness center was a joke. The video on one of the treadmills did not work, the air conditioning never seemed to be working. The elliptical did not have its own video and never seemed to be wiped down and it's supports was covered in dried perspiration. The room itself seemed to be a converted storage room and had no room for stretching or weight work if there was more than one user. Not planning to go back.
Great room and very helpful, friendly staff. Ideal location for my event. Plenty of shops & restaurants nearby. Will definitely stay here again if I'm in Richmond!
The staff at the Courtyard was very friendly and helpful. We have stayed here several times and look forward to staying here again.
