Courtyard by Marriott Richmond West

3.0 star property
Suburban hotel with free parking, in the vicinity of University of Richmond

Choose dates to view prices

Photo gallery for Courtyard by Marriott Richmond West

Breakfast and dinner served, American cuisine
Exterior
Lobby
Property amenity
Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
6400 W Broad St, Richmond, VA, 23230
  • Place, Colonial Shooting Academy
    ‪6 min walk‬
  • Place, Bon Secours Heart Institute at Reynolds Crossing
    ‪19 min walk‬
  • Place, Shops at Willow Lawn
    ‪3 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min drive‬

Room options

Room, 2 Double Beds

7.6 out of 10
Good
(5 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds

8.6 out of 10
Excellent
(4 reviews)
  • 301 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(38 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

8.4 out of 10
Very good
(18 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Richmond

Located 2.1 mi (3.3 km) from University of Richmond, Courtyard by Marriott Richmond West is within a 10-minute drive of other popular attractions like Carytown. This 145-room hotel has conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Bowlero Richmond - 3 min walk - 0.2 miles
  • Colonial Shooting Academy - 6 min walk - 0.4 miles
  • Bon Secours Heart Institute at Reynolds Crossing - 19 min walk - 1.0 mile
  • Shops at Willow Lawn - 3 min drive - 1.7 miles
  • Libbie Mill Dog Park - 3 min drive - 1.5 miles

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Intl. Airport (RIC) - 21 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬13 min walk
  • ‪Sonic Drive-In - ‬13 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪88 Street Food - ‬12 min walk

About this property

Courtyard by Marriott Richmond West

Suburban hotel with free parking, in the vicinity of University of Richmond
Guests of Courtyard by Marriott Richmond West enjoy a gym, free WiFi in public areas, and conference space. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and a library.
Guests can expect to find free WiFi and wired Internet, plus TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Library

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,216 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1994
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 20 per accommodation, per day, plus a one-time cleaning fee of USD 100
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Pet fee: USD 20 per accommodation, per day plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Richmond West
Courtyard Marriott Richmond West
Courtyard Richmond West
Marriott Courtyard Richmond West
Courtyard By Marriott Richmond West Hotel Richmond
Richmond Courtyard
Courtyard Marriott Richmond West Hotel
Courtyard by Marriott Richmond West Hotel
Courtyard by Marriott Richmond West Richmond
Courtyard by Marriott Richmond West Hotel Richmond

Frequently asked questions

Are free cancellation options available at Courtyard by Marriott Richmond West?

Courtyard by Marriott Richmond West offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What can I see within easy reach of Courtyard by Marriott Richmond West?

This hotel is located in Richmond, close to Lewis Ginter Botanical Garden, Carytown, and Virginia Museum of Fine Arts. You'll also find Science Museum of Virginia and Shops at Willow Lawn within a short drive.

Is parking available on site at Courtyard by Marriott Richmond West?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Courtyard by Marriott Richmond West feature a casino at the property?

No, Courtyard by Marriott Richmond West doesn't have a casino.

Is there an indoor pool at Courtyard by Marriott Richmond West?

No, there is no indoor pool at this hotel.

Is Courtyard by Marriott Richmond West good for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a bar and a restaurant.

Are there hot tubs at Courtyard by Marriott Richmond West?

No, this hotel doesn't have a spa tub.

Does Courtyard by Marriott Richmond West feature a restaurant that includes a breakfast menu?

Yes, Courtyard by Marriott Richmond West serves a cooked-to-order breakfast for a surcharge each morning at The Bistro.

Does Courtyard by Marriott Richmond West allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Courtyard by Marriott Richmond West for a fee of USD 20 per accommodation, per day.

Does Courtyard by Marriott Richmond West have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Courtyard by Marriott Richmond West?

The closest major airport to Courtyard by Marriott Richmond West is Richmond Intl. Airport (RIC), which is 16.2 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Courtyard by Marriott Richmond West?

No, you won't find guestrooms with balconies at Courtyard by Marriott Richmond West.

Courtyard by Marriott Richmond West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 396 out of 784 reviews
Rating 8 - Good. 248 out of 784 reviews
Rating 6 - Okay. 86 out of 784 reviews
Rating 4 - Poor. 41 out of 784 reviews
Rating 2 - Terrible. 13 out of 784 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Donna, Houston

Traveled with partner
Liked: Amenities, property conditions & facilities
Cleaning of the room seemed to be the issue for housekeeping. I had to contact the front desk several times about the room not being cleaned. I requested that the room be cleaned every day.
Stayed 6 nights in Oct 2025

10/10 Excellent

Richard

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you’d expect
Stayed 1 night in Oct 2025

8/10 Good

Greg

Liked: Staff & service
staff at check in counter was very personable and helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Bryant

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there to help our daughter move. Room was comfortable and clean. Shower was great!
Stayed 2 nights in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Jennifer

Liked: Staff & service
Air conditioner was very loud and room outdated
Stayed 1 night in Sep 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just what I wanted.
Stayed 1 night in Sep 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, Good location. Convenient to highway - downtown and Short Pump area.
Stayed 1 night in Sep 2025

10/10 Excellent

Mitchell

Stayed 2 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

reimbursement

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to my Saturday meeting and I've stayed there before.
Stayed 1 night in Sep 2025

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and customer service!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, amenities
Nice reception upon arrival and clean room and facilities generally
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Nobody at the front desk when I was leaving. But it was ok.
Stayed 3 nights in Aug 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Tonya

Stayed 1 night in Sep 2025

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sandy

Traveled with group
Liked: Property conditions & facilities, room comfort

Mostly good.

I sent my adult children to Richmond for a concert. I prepaid the hotel room in put it in my oldest's name. They still had a complicated check in. It took multiple phone calls, texts, and email searches to get them checked in. None of my emails had a confirmation number, just a reservation number. The checkin process needs to be easier, especially when parties are traveling out-of-state.
Stayed 1 night in Aug 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bathroom

When taking the shower, the water drains in the shower and them comes up in the drain on the bathroom floor, making it unsafe for anyone walking in or out of the bathroom, with water all over the floor. I did speak with the front desk personnel and they said they would check it out.
Stayed 2 nights in Aug 2025

6/10 Okay

Kristen

Liked: Cleanliness
Upon check-in, I was told that breakfast would be down downstairs from 7 to 10 o’clock. It was my impression that there was a continental breakfast. Once we arrived downstairs in the morning, the options were a beverage, an extremely limited food that you had to pay for.
Stayed 1 night in Aug 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and well located to shops. Staff friendly and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Desiree

Stayed 2 nights in Aug 2025

6/10 Okay

Deborah

Traveled with partner
Disliked: Amenities, property conditions & facilities
I never felt entirely safe in the part of town at this location. Always made certain that I was in before dark. Staff checking in was very nice, otherwise never saw a soul. Parking was very isolated and scary. The hotel itself is very outdated and looks like something from the 1970’s. Would not stay again.
Stayed 5 nights in Aug 2025