Courtyard by Marriott Richmond West3.0 out of 5.0
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Recent guest reviews
Super accessible to downtown and especially Univ of Richmond. Desk staff was very friendly and attentive when you needed them. The cleaning staff were quite friendly and accommodating. Rooms were clean and comfortable. A/C unit is your typical in room system. None of them are great, and these are typical of any other hotel of this style. Big shout out to this staff as they were willing to give a late check-out as my daughter was at Univ of Richmond at a sports camp, so she was able to get a shower before heading to airport!! New Courtyard style is great for the business traveller. I would not hesitate to stay here again when I am in the area.
Very friendly and helpful staff. Room clean comfortable and adequate. Will stay here agin on my next trip to RVA
The hotel was great for a business trip. Staff were professional.
The cleaning of the room was hit and miss. Our room was always cleaned very late in the afternoon (6 days in a row) which made the visit seem less than special when you couldn't come back to a cleaned room to shower with clean towels and to change clothes or take a nap without being interrupted. The lucky star cereal from the family before under the bed skirt on the phone side of the bed never got cleaned up. The corners of the toilet room never got cleaned of residual film buildup. The fitness center was a joke. The video on one of the treadmills did not work, the air conditioning never seemed to be working. The elliptical did not have its own video and never seemed to be wiped down and it's supports was covered in dried perspiration. The room itself seemed to be a converted storage room and had no room for stretching or weight work if there was more than one user. Not planning to go back.
Great room and very helpful, friendly staff. Ideal location for my event. Plenty of shops & restaurants nearby. Will definitely stay here again if I'm in Richmond!
The staff at the Courtyard was very friendly and helpful. We have stayed here several times and look forward to staying here again.
Located in Dumbarton within a mile (2 km) of Markel Building, Courtyard by Marriott Richmond West is within 2 miles (3 km) of Shops at Willow Lawn. This 145-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's also near Lewis Ginter Botanical Garden and Crossroads Art Center.
For your convenience, a cooked-to-order breakfast is served each morning for a fee. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.
All 145 air-conditioned rooms feature coffee makers, free newspapers, and free local calls. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, ironing boards, and desks.
At Courtyard by Marriott Richmond West, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, 2 meeting rooms, and a business center.