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Embassy Suites by Hilton Richmond

3.5 star property
Suburban hotel with 2 restaurants and free breakfast

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Richmond

Lobby
Bar (on property)
In-room safe, desk, laptop workspace, iron/ironing board
Interior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Parking available

Explore the area

View in a map
2925 Emerywood Pkwy, Richmond, VA, 23294
  • Place, University of Richmond
    ‪5 min drive‬
  • Place, Lewis Ginter Botanical Garden
    ‪7 min drive‬
  • Place, Virginia Museum of Fine Arts
    ‪9 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Shower

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Shower

8.2 out of 10
Very good
(67 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Suite, 1 King Bed, Shower

49-inch LCD TV with cable channels, TV, iPod dock

Corner Suite, 1 King Bed, Shower

8.0 out of 10
Very good
(2 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Capital Suite, 1 King Bed, Shower

Capital Suite, 1 King Bed, Shower | Living area | 49-inch LCD TV with cable channels, TV, iPod dock

Capital Suite, 1 King Bed, Shower

  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Multiple Beds (3 Rooms)

In-room safe, desk, laptop workspace, iron/ironing board

Family Suite, Multiple Beds (3 Rooms)

8.6 out of 10
Excellent
(4 reviews)
  • 600 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Bathtub

7.4 out of 10
Good
(36 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Richmond

Embassy Suites by Hilton Richmond places you within a 10-minute drive of popular sights such as Lewis Ginter Botanical Garden and Children's Museum of Richmond. This 225-room hotel welcomes guests with conveniences like 2 restaurants, an indoor pool, and free in-room WiFi.

What's nearby

  • Henrico Doctors' Hospital - 3 min drive - 1.3 miles
  • University of Richmond - 5 min drive - 2.5 miles
  • Lewis Ginter Botanical Garden - 7 min drive - 3.9 miles
  • Virginia Museum of Fine Arts - 9 min drive - 6.4 miles
  • Greater Richmond Convention Center - 11 min drive - 8.7 miles

Getting around

  • Richmond Staples Mill Road Station - 4 min drive
  • Richmond Intl. Airport (RIC) - 22 min drive

Restaurants

  • ‪Burger King - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Cicis - ‬19 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Embassy Suites by Hilton Richmond

Suburban hotel with 2 restaurants and free breakfast
Guests of Embassy Suites by Hilton Richmond have access to an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 10.00 per night. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a conference center, express check-in, and express check-out.
Guests can expect free WiFi and 49-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. IPod docks, dining areas, and sitting areas are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Atrium
  • E'terie Bar and Grill

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 12 meeting rooms
  • Conference center (10,000 square feet of space)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 3:00 AM and 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Hilton Honors App mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 AM and 6:00 AM
  • Late check-out fee: USD 25.00
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Commerce
Embassy Suites Commerce Hotel
Embassy Suites Commerce Hotel Richmond Center
Embassy Suites Richmond Commerce Center
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Frequently asked questions

Is a free cancellation option available at Embassy Suites by Hilton Richmond?

Embassy Suites by Hilton Richmond offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Embassy Suites by Hilton Richmond?

As of Oct 19, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Richmond on Oct 28, 2025 start from $138.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Embassy Suites by Hilton Richmond?

This hotel is located in Richmond, close to Richmond Raceway, Lewis Ginter Botanical Garden, and Carytown. You'll also find Science Museum of Virginia and Shops at Willow Lawn within a short drive.

Will I be able to park at Embassy Suites by Hilton Richmond?

Yes, uncovered parking is offered for USD 10.00 per night. Accessible parking is also available for guests.

Does Embassy Suites by Hilton Richmond have a casino on the premises?

No, Embassy Suites by Hilton Richmond doesn't have a casino.

Is there an indoor pool at Embassy Suites by Hilton Richmond?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about Embassy Suites by Hilton Richmond?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at Embassy Suites by Hilton Richmond?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Embassy Suites by Hilton Richmond have a restaurant that serves breakfast?

Yes, Embassy Suites by Hilton Richmond has 2 restaurants, and serves free buffet breakfast on weekday mornings.

Does Embassy Suites by Hilton Richmond allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Richmond for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Embassy Suites by Hilton Richmond?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Embassy Suites by Hilton Richmond?

The closest major airport to Embassy Suites by Hilton Richmond is Richmond Intl. Airport (RIC), which is 15.7 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Embassy Suites by Hilton Richmond?

Yes, some guestrooms at Embassy Suites by Hilton Richmond offer a balcony.

Reviews

Embassy Suites by Hilton Richmond Reviews

7.6

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 443 out of 1012 reviews
Rating 8 - Good. 200 out of 1012 reviews
Rating 6 - Okay. 147 out of 1012 reviews
Rating 4 - Poor. 111 out of 1012 reviews
Rating 2 - Terrible. 111 out of 1012 reviews

Reviews

2/10 Terrible

April

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Asked for a higher floor then our original room which was first floor first room next to front desk Said they were completely full but then Had to be moved 3 times huge bug in tub in first room and things were decaying off walls and tub and ceilings. Panels are exposed on walls. Second room had no working ac unit had to be moved at 3 am also no remote for tv everything g looked run down in the 3 td room couldn’t even get back to sleep. Needs major upgrades the worst embassy suites I’ve ever stayed in. Period still u0 4:07 am
Stayed 1 night in Aug 2025

8/10 Good

Gregory

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Erik

Liked: Cleanliness, staff & service
Big room but small and terrible bathroom. Would not recommend. Room needed to be updated.
Stayed 1 night in Jul 2025

6/10 Okay

Angela

Liked: Staff & service
Room was dark and dated.
Stayed 1 night in Jul 2025

6/10 Okay

Tommi

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable, friendly staff.
Stayed 2 nights in Jul 2025

4/10 Poor

Bryan

Stayed 2 nights in Jun 2025

8/10 Good

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

KAMALDEEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Joshua

Told staff our AC wasn’t working. They sent someone up to look at it. AC was set at 69 and it was 76 in our room. Employee said to put it at 56 when he came to our room. It never cooled off in our room. When we got up in the morning there was a large puddle in the living area under the unit. This was our second time staying here. Won’t return. Also they removed all the vending machines from all the floors, you have to go all the way to the lobby for a drink/snack.
Stayed 1 night in Jul 2025

2/10 Terrible

Laneicse

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish i was notfiy when arriving that the ac unit isn't working, gave me a dirty room for check in, breakfast wasnt that great. It could've been a lot better but seem like they let this hotel go its not how it use to be. And for the price of the room it should've been discounted for stuff that wasn't working.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our choice hotel in Richmond

We chose this hotel every time we come to Richmond. It’s in a good location. Favorite things about this hotel: affordable, friendly staff, atrium, omelette breakfast, bedrooms with separate sitting room with tv, sink, microwave and small fridge and the shower water pressure is great!
Stayed 3 nights in Jul 2025

8/10 Good

Karen S

Traveled with partner
Liked: Cleanliness, staff & service
The property is nice but is old and could definitely use some repairs and upgrades to bathroom. Toilet seat needs replacement and doors need cleaning or a paint job. The buffet breakfast was amazing.
Stayed 2 nights in Jul 2025

8/10 Good

Ali

Traveled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Shirley

Stayed 1 night in Jul 2025

2/10 Terrible

Leon

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The HVAC was not working properly average temperature in the room was 78 degrees.
Stayed 2 nights in Jun 2025

8/10 Good

thomas

Traveled with family and small children
Liked: Cleanliness, amenities
The bed in 115 felt like the ground and the pillows smelled old. THe sofa bed was just bad and the sheets were not good. I had to ask several times for pillows for the kids to use. There was a big stain on the sofa bed. My 5 year old daughter said the bed was hard so I tried it and the mattress felt like a small pillow which offered no support. Security was great no issues. Breakfast was wonderful and the made to order eggs were great made my morning. The lady there was just great She made the morning breakfast great. Staff at hotel very nice and no attitudes just real nice. When you write the hotel a email they respond very fast with answers to your questions. ME and my sister paid for the same type rooms but she got a upgrade to a corner room. Wish they had done me that way. But the first floor was great so that I did not have to use the elevator. I give the hotel a 95%. I would go back to the hotel and stay there again.
Stayed 2 nights in Jun 2025

6/10 Okay

Shunta

Liked: Amenities, property conditions & facilities
Started off in a room with no air. Got moved about 2hrs later then to handset to phone and top cover had stains on it but the air in 2nd room did work
Stayed 2 nights in Jun 2025

4/10 Poor

Shawn

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Upon my families arrival we experienced no AC in our first room. The second day we were moved to a new room where the drain in the bathtub did not drain and later that night and later that night, I was greeted by a roach in the bathroom.
Stayed 2 nights in Jun 2025

2/10 Terrible

Shekia

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
My sheets on my bed was already nasty, then they lost power more then one time so it was hot all night, housekeeping was veey rude, this one lady at the front desk was a big help..
Stayed 2 nights in Jun 2025

6/10 Okay

Kenneth

Traveled with family
AC didnt work, elevators incredibly slow, ice makers not working
Stayed 2 nights in Jun 2025

4/10 Poor

Carl

Business traveler
Liked: Staff & service
Air conditioning problems
Stayed 3 nights in Jun 2025

8/10 Good

Christian

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Jack

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
It is a dump, old worn out rooms, we had air conditioning, my daughters room didnt Only two of 4 elevators worked. Bath room were small Over all its was not worth the money, im a hilton menber, they didnt give a dam about that, Ive stayed in hotels for 85 dollors better then this one, A total desgrace for a hilton hotel And you billed it as a elite wowqzq a
Stayed 2 nights in Jun 2025

4/10 Poor

Joseph

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No AC on first night.
Stayed 2 nights in Jun 2025

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