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Embassy Suites by Hilton Richmond

Property class: 3.5

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Family Suite, Multiple Beds (3 Rooms) | In-room safe, desk, laptop workspace, iron/ironing board
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Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2925 Emerywood Pkwy, Richmond, VA, 23294
  • Place, Bon Secours Heart Institute at Reynolds Crossing
    ‪20 min walk‬
  • Place, Bowlero Richmond
    ‪2 min drive‬
  • Place, Colonial Shooting Academy
    ‪4 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 King Bed, Shower

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Shower

8.0 out of 10
Very good
(70 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Corner Suite, 1 King Bed, Shower

49-inch LCD TV with cable channels, TV, iPod dock

Corner Suite, 1 King Bed, Shower

8.0 out of 10
Very good
(2 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Capital Suite, 1 King Bed, Shower

Capital Suite, 1 King Bed, Shower | Living area | 49-inch LCD TV with cable channels, TV, iPod dock

Capital Suite, 1 King Bed, Shower

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, Multiple Beds (3 Rooms)

In-room safe, desk, laptop workspace, iron/ironing board

Family Suite, Multiple Beds (3 Rooms)

8.6 out of 10
Excellent
(4 reviews)
  • 600 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Bathtub

7.4 out of 10
Good
(42 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Capitol Suite

  • Sleeps 4
  • Free WiFi

Two Queen Suite with Sofa Bed

  • Sleeps 6
  • Free WiFi

Corner Suite

  • Sleeps 4
  • Free WiFi

Mobility Accessible Two Double Suite with Tub

  • Sleeps 6
  • Free WiFi

Mobility Accessible King Suite with Tub

  • Sleeps 4
  • Free WiFi

Mobility Accessible King Suite with Roll in Shower

  • Sleeps 4
  • Free WiFi

Mobility Accessible Corner Suite with Roll in Shower

  • Sleeps 4
  • Free WiFi

3 Rm Family Ste-1 King/2 Queens-1 Bathrm/Shwr

  • Sleeps 7
  • Free WiFi

2 Room Suite-1 King Bed-Sofabed

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Richmond

Embassy Suites by Hilton Richmond places you within a 10-minute drive of popular sights such as Lewis Ginter Botanical Garden and Children's Museum of Richmond. This 225-room, 3.5-star hotel has 2 restaurants along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Bon Secours Heart Institute at Reynolds Crossing - 20 min walk - 1.1 miles
  • Bowlero Richmond - 2 min drive - 1.1 miles
  • Colonial Shooting Academy - 4 min drive - 1.7 miles
  • Greater Richmond Convention Center - 14 min drive - 8.5 miles
  • Kings Dominion - 34 min drive - 24.3 miles

Getting around

  • Richmond Staples Mill Road Station - 4 min drive
  • Richmond Intl. Airport (RIC) - 22 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Joen Korean Restaurant - ‬3 min drive
  • ‪Cicis - ‬19 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Embassy Suites by Hilton Richmond

Guests of Embassy Suites by Hilton Richmond have access to an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 10.00 per night. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Additional amenities include a conference center, express check-in, and express check-out.
Guests can expect free WiFi and 49-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. IPod docks, dining areas, and refrigerators are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

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Home2 Suites By Hilton Richmond Glenside
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  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 204 reviews
$147 nightly
The price is $171
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Atrium
  • E'terie Bar and Grill

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 12 meeting rooms
  • Conference center (10,000 square feet of space)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 3:00 AM and 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Hilton Honors App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 AM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Commerce
Embassy Suites Commerce Hotel
Embassy Suites Commerce Hotel Richmond Center
Embassy Suites Richmond Commerce Center
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Frequently asked questions

Is a free cancellation option available at Embassy Suites by Hilton Richmond?

Embassy Suites by Hilton Richmond offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Embassy Suites by Hilton Richmond?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Richmond on May 11, 2026 start from $161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Embassy Suites by Hilton Richmond?

This hotel is located in Richmond, close to Richmond Raceway, Lewis Ginter Botanical Garden, and The Diamond. You'll also find Science Museum of Virginia and Shops at Willow Lawn within a short drive.

Is parking available on site at Embassy Suites by Hilton Richmond?

Yes, uncovered parking is offered for USD 10 per night. Wheelchair-accessible van parking and RV/bus/truck parking are also available for guests.

Does Embassy Suites by Hilton Richmond have a casino on the premises?

No, Embassy Suites by Hilton Richmond doesn't have a casino.

Is there an indoor pool at Embassy Suites by Hilton Richmond?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What do couples enjoy most about Embassy Suites by Hilton Richmond?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an indoor pool, and a bar/lounge.

Are there hot tubs at Embassy Suites by Hilton Richmond?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Embassy Suites by Hilton Richmond have a restaurant that serves breakfast?

Yes, Embassy Suites by Hilton Richmond has 2 restaurants, and serves free buffet breakfast each morning.

Does Embassy Suites by Hilton Richmond allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Richmond for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Embassy Suites by Hilton Richmond?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Embassy Suites by Hilton Richmond?

The closest major airport to Embassy Suites by Hilton Richmond is Richmond Intl. Airport (RIC), which is 15.7 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Embassy Suites by Hilton Richmond?

Yes, some guestrooms at Embassy Suites by Hilton Richmond offer a balcony.

Embassy Suites by Hilton Richmond Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 431 out of 1000 reviews
Rating 8 - Good. 181 out of 1000 reviews
Rating 6 - Okay. 147 out of 1000 reviews
Rating 4 - Poor. 119 out of 1000 reviews
Rating 2 - Terrible. 122 out of 1000 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Belinda

Stayed 3 nights in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Staff. was great
Stayed 1 night in Jan 2026

8/10 Good

Allison

Liked: Staff & service, property conditions & facilities
I really neat atmosphere. Staff and Food/Service Excellent! Rooms need updating, stains on the sofas.. Beds aren't comfortable. Biggest complaint is that the parking lot is pitch black. there are no lights and provides a potentially unsafe environment for guests. Also, to have a mini kitchen a larger trash can would be nice and would help guest keep trash up
Stayed 3 nights in Jan 2026

8/10 Good

Christopher

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
our room had a maintenance issue which was a 2 bedroom so i got a call the day of check in to tell me, so we agreed on 2 rooms next to each other but they were not connected, they did offer discount, people who worked therw were outstanding and vwry nice. Lo ed happy hour, excellent breakfast...full breakfast buffet very nice
Stayed 3 nights in Jan 2026

6/10 Okay

padmashree

Stayed 1 night in Jan 2026

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Ezekiel

Liked: Cleanliness, property conditions & facilities
Everything was good
Stayed 1 night in Jan 2026

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2026

10/10 Excellent

Emanuel

Stayed 3 nights in Jan 2026

8/10 Good

Kimatha

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff
Stayed 2 nights in Jan 2026

4/10 Poor

Sarah

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Rooms were terrible. Thermostat broken in both rooms. Wanted us to move to a different room with our young kids at 9pm. Only stayed because we had to. Slow elevators. There were lots of teens/youth socializing in the parking lot after dark. Everything smelled bad
Stayed 1 night in Jan 2026

10/10 Excellent

David, Chesapeake

Stayed 2 nights in Jan 2026

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I chose to book this Embassy Suites because I loved my stay at some of their other locations. We did have an issue as soon as we got into our room, the front desk was very polite and accommodating and gave us a new room right away so the issue could be addressed. This specific hotel location, the rooms are out dated and need new furniture and some sprucing up. I did like our stay. The hotel staff and the accommodations like the hot breakfast are great. My family did enjoy the complimentary evening reception/ social hour( drinks (2) and snacks). We ended up ordering dinner there at the time and the food was great. It was a nice way to decompress in the evening.
Stayed 2 nights in Jan 2026

10/10 Excellent

Colburn

Stayed 2 nights in Dec 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, easy, and kind
Stayed 1 night in Dec 2025

8/10 Good

Verified traveler

Liked: Amenities, property conditions & facilities
Surprised to learn of a parking fee. Should have been mentioned during the booking process.
Stayed 1 night in Dec 2025

2/10 Terrible

STEPHANIE

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

glenn

Liked: Cleanliness, staff & service
Nice breakfast.
Stayed 1 night in Dec 2025

8/10 Good

David, Manteo

Liked: Cleanliness, staff & service, property conditions & facilities
Older property but goodnshape. Staff was very nice
Stayed 2 nights in Nov 2025

8/10 Good

Ikeshea

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast , well lit parking lot .great location to shopping and restaurants. Staff friendly Clean rooms
Stayed 1 night in Dec 2025

6/10 Okay

Dana, Keswick

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Used to love Embassy in Richmond. The last two times we have stayed there were roaches. The wallpaper is peeling and cracks. The atrium is beautiful but it has lost its appeal with such bad rooms. The day they will take care of the roach problem but that was said the last time. And now we have to pay a $10 fee to park when we are staying there. I won’t be going back.
Stayed 1 night in Dec 2025

10/10 Excellent

Meloni

Business traveler
Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 2 nights in Dec 2025

10/10 Excellent

Diane

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very comfortable in the bar with great service. The menu options were great and food delicious.
Stayed 1 night in Dec 2025

10/10 Excellent

Gerard

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very pleased with everything. Certainly would stay there again if needed.
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 2 nights in Oct 2025

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