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Recent guest reviews

T he location was excellent and within walking distance of mini venues in downtown Richmond

Clean property, centrally located with a friendly staff. Renovations are being done but did not disrupt the stay.

Great downtown Richmond location and food options. The rooms were very clean and the beds comfy! Would definitely come back again.

It was a disappointing stay. The walls are paper thin. I woke up from noise in the room next to me. When I told the man at the front desk that there was a towel hanging up in the shower with yellow and brown stains and that the toilet kept running, his response was, "It shouldn't be like that." No kidding.

Load, messy, non clean room. Service in the Starbucks and restaurant terrible. I realize they arent part of the hotel, but they do add to the experience since they are located in the hotel lobby. Wont stay here again. Marriott needs to step up their game

Good place to stay. Need two bartender because had to wait for drinks. Shuttle service is excellent, hotel check in, gives excellent service. I wish the hotel could match what third part organizations offer.

I booked a reservation for this hotel last year for the same event I attended this year. Last year I arrived at the hotel and was told there were no rooms available even though I had made my reservation. They stated that the hotel was full and there was nothing they could do. This year I arrived to check into the hotel and the same thing happened. I was kicked out of my room for other people who booked our hotels through Marriott. Even though I booked my room in July of last year. There was one lady that went out of her way to try to make sure that I was taken care of. Her name was Ilena and she was outstanding. I will not stay at this hotel again I thought it was a fluke last year so I tried it again but with it happening again it is not worth it.

Had tickets for The National, great hotel within 2 blocks for walking. Staff was very friendly, hotel and rooms very clean. I would definitely book this hotel again.

It was a nice place to stay to be central to downtown Richmond. The staff was very helpful sharing information about nearby restaurants and sights to see. The room was comfortable and the sheet and pillows were quality linens.

Very friendly and helpful staff from the front desk to the bell staff. There also is a Starbucks located at one of the street-level entrances to the Marriott. When in Richmond, I'll be back!

Pleasant hotel overall but priced about the high end of its overall value unless you can get the government rate, which would be a true value. Although the room was well kept and had all necessary amenities it was a bit small or cramped. Accessing parking was a bit confusing on arrival. After meeting associate staying at other nearby hotels there was nothing making me feel like I had the better deal. It is a nicely located hotel, clean, comfortable and up to expected Marriott standards.

Nice hotel, and helpful and friendly staff. Will stay there again. Close to the coliseum. Pam P.

Only stayed overnight but staff was pleasant and professional, clean and comfortable room. Breakfast room service was prompt but food was delivered cold

Everyone, from the Valet to the room service staff was very helpful and engaging. Great location in downtown Richmond.

E Broad St Richmond VA

Hotel highlights

  • Steps from Broad Street and Greater Richmond Convention Center
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Richmond, Richmond Marriott is next to popular attractions like Broad Street and Greater Richmond Convention Center. This 405-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. It's connected to the convention center in central Richmond, and also a short walk from The National and Virginia Commonwealth University.


Dining

For your convenience, a buffet breakfast is available for a fee. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a bite to eat at the onsite restaurant or coffee shop/café.


Rooms

The 405 rooms are heated and have an array of amenities, including refrigerators, coffee makers, and free local calls. Guests can expect 48-inch Smart TVs with satellite channels and Netflix, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include free bottled water, safes, and ironing boards.


Property features

Guests staying at Richmond Marriott enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for USD 27.00 per day, and there's also a free area shuttle. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a conference center, a business center, and express check-in.

Room options

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for Richmond Marriott

Everyone (12) Business (12) Couples (17) Family (12) Other (4) Friends (6)
4
Friends

T he location was excellent and within walking distance of mini venues in downtown Richmond

By on Jan 3, 2020

Review comment responded on Jan 4, 2020

Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional.

4
Family Family

Clean property, centrally located with a friendly staff. Renovations are being done but did not disrupt the stay.

By on Dec 15, 2019

Review comment responded on Dec 16, 2019

Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional.

5
Friends

Great downtown Richmond location and food options. The rooms were very clean and the beds comfy! Would definitely come back again.

By on Nov 18, 2019

Review comment responded on Nov 19, 2019

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

2
Business Business

It was a disappointing stay. The walls are paper thin. I woke up from noise in the room next to me. When I told the man at the front desk that there was a towel hanging up in the shower with yellow and brown stains and that the toilet kept running, his response was, "It shouldn't be like that." No kidding.

By on Oct 14, 2019

5
Everyone

By on Aug 18, 2019

Review comment responded on Aug 20, 2019

Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.

5
Everyone

By on Jul 17, 2019

Review comment responded on Jul 19, 2019

Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.

5
Everyone

By on Jul 1, 2019

Review comment responded on Jul 3, 2019

Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.

5
Everyone

By on Jun 10, 2019

Review comment responded on Jun 11, 2019

Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.

3
Everyone

By on Jan 14, 2019

2
Everyone

Load, messy, non clean room. Service in the Starbucks and restaurant terrible. I realize they arent part of the hotel, but they do add to the experience since they are located in the hotel lobby. Wont stay here again. Marriott needs to step up their game

By , from Richmond Virginia on Nov 19, 2018

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