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Richmond Marriott

3.5 out of 5.0

Recent guest reviews

It was a nice place to stay to be central to downtown Richmond. The staff was very helpful sharing information about nearby restaurants and sights to see. The room was comfortable and the sheet and pillows were quality linens.

Very friendly and helpful staff from the front desk to the bell staff. There also is a Starbucks located at one of the street-level entrances to the Marriott. When in Richmond, I'll be back!

Pleasant hotel overall but priced about the high end of its overall value unless you can get the government rate, which would be a true value. Although the room was well kept and had all necessary amenities it was a bit small or cramped. Accessing parking was a bit confusing on arrival. After meeting associate staying at other nearby hotels there was nothing making me feel like I had the better deal. It is a nicely located hotel, clean, comfortable and up to expected Marriott standards.

Nice hotel, and helpful and friendly staff. Will stay there again. Close to the coliseum. Pam P.

Only stayed overnight but staff was pleasant and professional, clean and comfortable room. Breakfast room service was prompt but food was delivered cold

Everyone, from the Valet to the room service staff was very helpful and engaging. Great location in downtown Richmond.

The staff at this place was fantastic,,,extremely friendly and helpful, check in to check out...2 blocks from the National Theater...PERFECT place to stay to see a show there....

friendly staff,,,CLOSE to the theater...worked out great

employees were very hospitable, friendly and helpful. when xtra toiletries and towels were requested staff bought them up within a few minutes. rooms were super clean and comfortable. i couldn't have asked for better service and was completely satisfied during my stay. would stay in a marriott again.

Great sports bar at the hotel, tv's in every booth, great food.

The hotel was great a very accommodating. We had a great time. Plan to stay here on my next visit.

Very nice comfortable room. Very friendly & helpful staff. Easily accessible location. Highly recommend Tobacco Company for dinner

Amazing experience and would highly recommend. The staff is top notch

Stayed there for a my friends wedding. It was clean,convenient and comfy. Get the Breakfast from the restaurant in the lobby... its delicious!

Stayed here for a wedding. Everything was perfect.

Don't miss the $12 buffet breakfast.....Yummy Great, friendly staff. Super clean. Will return!

In and out quickly and easily. Buffet breakfast was good.

The hotel itself was pretty ordinary. Nothing really special, which was fine because I only needed a place to sleep. But the price was very steep for "just a place to sleep." On the other hand, the customer service was excellent. Friendly, smiling faces. Genuinely helpful staff. Very pleasant.

The Richmond Marriott was a fine choice for my family and me. The staff was very friendly and helpful, the rooms were clean and comfortable and the amenities were great.

The staff were extremely helpful at all times. In particular the floor manager and Frabricio at the desk could not do enough for me. I had a major problem with the shower the frist morning I was there - it just would not work and I had to leave for a meeting. I was not happy about that BUT they apologised most profusely and made sure everything as in oder when I returned at lunch time. Scott behind the bar made sure I had my food in a timely manner and the food was excellent. All in all a wonderful experience and I certainly will return AND recommend them to my friends & family.

500 E Broad St Richmond VA

Hotel highlights

  • Walking distance to Greater Richmond Convention Center and Virginia State Capitol
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Richmond, Richmond Marriott is adjacent to Greater Richmond Convention Center and within a 10-minute walk of other popular attractions like Virginia State Capitol. This 405-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and a conference center. Located in central Richmond, the hotel is also near Museum of the Confederacy and Edgar Allan Poe Museum.


Dining

For your convenience, a buffet breakfast is available for a fee. Savor a meal from the comfort of your room with room service, or entertain your taste buds at the onsite restaurant or coffee shop/café.


Rooms

All of Richmond Marriott's 405 air-conditioned rooms provide coffee makers, free newspapers, and phones. TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Ironing boards are also included.


Property features

At Richmond Marriott, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Parking is available for USD varies per night (USD 27.00 per day for valet parking), and there's also a free area shuttle. Helpful staff can provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Additional amenities include 6 meeting rooms, a conference center, and a business center.

Room options

Concierge Room, Room, Business Lounge Access

King 1 | Full 2 | Sleeps 4

Premium Room

King 1 | Full 2 | Sleeps 4

Guest reviews for Richmond Marriott

Everyone (2) Business (12) Couples (17) Family (10) Friends (6) Other (4)
5

a nice place to stay in downtown richmond.

Everyone

It was a nice place to stay to be central to downtown Richmond. The staff was very helpful sharing information about nearby restaurants and sights to see. The room was comfortable and the sheet and pillows were quality linens.

By , from Morgantown WV on Aug 22, 2016

Review comment responded on Nov 2, 2016

Thank you so much for the wonderful review and we look forward to welcoming you back when you return to Richmond

5

very close to convention center

Everyone

Very friendly and helpful staff from the front desk to the bell staff. There also is a Starbucks located at one of the street-level entrances to the Marriott. When in Richmond, I'll be back!

By on Apr 12, 2016

Review comment responded on Apr 17, 2016

Thank you for sharing your feedback regarding your experience with us. We are happy to hear that you had an excellent experience and enjoyed the service of our team. We hope to hosts you again in the near future should your travels bring you to Richmond.

4

not a bargain

BusinessTravelers

Pleasant hotel overall but priced about the high end of its overall value unless you can get the government rate, which would be a true value. Although the room was well kept and had all necessary amenities it was a bit small or cramped. Accessing parking was a bit confusing on arrival. After meeting associate staying at other nearby hotels there was nothing making me feel like I had the better deal. It is a nicely located hotel, clean, comfortable and up to expected Marriott standards.

By , from Annandale, VA on Mar 3, 2016

Review comment responded on Apr 16, 2016

Thank you for choosing to stay at our property. We are glad to hear you enjoyed our staff service and breakfast buffet on site. Overall, we hope you enjoyed your stay and our associate was able to assist in the arrival process. We hope to see you again in the future.

4

concert!

GetawayWithFriends

Nice hotel, and helpful and friendly staff. Will stay there again. Close to the coliseum. Pam P.

By on Dec 14, 2015

4

richmond trip

BusinessTravelers

Only stayed overnight but staff was pleasant and professional, clean and comfortable room. Breakfast room service was prompt but food was delivered cold

By on Jul 25, 2015

5

great stay

Couples

Everyone, from the Valet to the room service staff was very helpful and engaging. Great location in downtown Richmond.

By on Oct 6, 2014

5

very good

Couples

The staff at this place was fantastic,,,extremely friendly and helpful, check in to check out...2 blocks from the National Theater...PERFECT place to stay to see a show there....

By on Sep 29, 2014

5

great place to stay for a national theater show

Couples

friendly staff,,,CLOSE to the theater...worked out great

By on Sep 29, 2014

5

cc67

Families

employees were very hospitable, friendly and helpful. when xtra toiletries and towels were requested staff bought them up within a few minutes. rooms were super clean and comfortable. i couldn't have asked for better service and was completely satisfied during my stay. would stay in a marriott again.

By on Sep 15, 2014

4

downtown staple

Couples

Great sports bar at the hotel, tv's in every booth, great food.

By on Aug 18, 2014