Richmond Marriott

3.5 star property
Central Richmond hotel connected to the convention center, steps from Broad Street

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Photo gallery for Richmond Marriott

Lobby lounge
View from property
Lobby lounge
Lobby lounge
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • Gym
  • Laundry
  • Room service

Explore the area

Map
500 E Broad St, Richmond, VA, 23219
  • Greater Richmond Convention Center
    ‪2 min walk‬
  • The National
    ‪3 min walk‬
  • Virginia Commonwealth University
    ‪12 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

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Room options

Room, 1 King Bed with Sofa bed

  • 424 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed with Sofa bed

  • 334 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds

  • 424 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

Deluxe Room, 2 Double Beds

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed

  • 334 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Double Beds

  • 324 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 358 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Double Beds (Mobility Accessible, Tub)

  • 358 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed with Sofa bed

  • 358 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Richmond

Located in Downtown Richmond, Richmond Marriott is next to popular attractions like Broad Street and Greater Richmond Convention Center. This 3.5-star hotel has 413 guestrooms and offers a 24-hour gym, free in-room WiFi, and a conference center. Centrally located in Richmond, the hotel is connected to the convention center and also a short walk from The National and Virginia Commonwealth University.

What's nearby

  • Broad Street - 1 min walk - 0.0 miles
  • Greater Richmond Convention Center - 2 min walk - 0.1 miles
  • The National - 3 min walk - 0.2 miles
  • Virginia Commonwealth University - 12 min walk - 0.7 miles
  • Altria Theater - 20 min walk - 1.1 miles

Getting around

  • Richmond Main Street Station - 17 min walk
  • Richmond Intl. Airport (RIC) - 13 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Penny Lane Pub - ‬3 min walk
  • ‪ML Steak Modern Chophouse - ‬2 min walk
  • ‪Secret Sandwich Society - ‬2 min walk
  • ‪Fall Line Kitchen and Bar - ‬1 min walk

About this property

Richmond Marriott

Central Richmond hotel connected to the convention center, steps from Broad Street
Renovated in 2020, Richmond Marriott offers a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 49.00 per day, and there's also a free area shuttle. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a conference center, a business center, and express check-in.
Guests can expect 49-inch Smart TVs with satellite channels and first-run movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 2 mi
  • Valet parking on site (USD 49 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 18 for adults and USD 10 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Corner Rapid Bar
  • Fall Line Kitchen & Bar
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (26,760 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1984
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - September 2020
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable/satellite channels
  • First-run movies
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 18 for adults, and USD 10 to 18 for children
  • Valet parking fee: USD 49.00 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-5 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Free in-room WiFi has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Richmond
Richmond Marriott
Richmond Marriott Hotel
Richmond Marriott Hotel
Richmond Marriott Hotel Richmond
Richmond Marriott Richmond
Richmond Marriott Hotel Richmond

Frequently asked questions

Are free cancellation options available at Richmond Marriott?

Richmond Marriott provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Richmond Marriott?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at Richmond Marriott on May 26, 2025 start from $183.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Richmond Marriott?

This hotel is situated in Downtown Richmond, just steps from Broad Street and The National, and within a short walk of Virginia State Capitol. You'll also find Shockoe Slip and Allianz Amphitheater at Riverfront less than a mile away.

Is parking available on site at Richmond Marriott?

Yes, valet parking is offered for USD 49.00 per day with in/out privileges.

Does Richmond Marriott include a casino?

No, Richmond Marriott doesn't have a casino.

Is there an indoor pool at Richmond Marriott?

No, there is no indoor pool at this hotel.

Is Richmond Marriott good for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, Netflix, and free Internet access.

Does Richmond Marriott have a hot tub?

No, there isn't a spa tub at this hotel.

Does Richmond Marriott feature a restaurant that includes a breakfast menu?

Yes, Richmond Marriott serves a cooked-to-order breakfast for a surcharge each morning at Corner Rapid Bar.

Does Richmond Marriott allow pets to stay for free?

No, pets aren't allowed at Richmond Marriott.

Are there connecting rooms at Richmond Marriott?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Richmond Marriott?

The closest major airport to Richmond Marriott is Richmond Intl. Airport (RIC), which is 8.6 mi away (13 minutes by car).

Are there rooms with balconies at Richmond Marriott?

No, there aren't any guestrooms with balconies at Richmond Marriott.

Does Richmond Marriott offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Richmond Marriott.

Richmond Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 613 out of 1000 reviews
Rating 8 - Good. 208 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jagdishchandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good ball rooms. conference rooms.
Stayed 1 night in Jan 2025

8/10 Good

Debora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the dining option at the hotel, easy valet parking, nice room.
Stayed 1 night in Jan 2025

10/10 Excellent

Daria

Stayed 1 night in Jan 2025

4/10 Poor

Leigh

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely disappointed with my recent stay at the Richmond Marriott. I arrived at the hotel excited for my stay, only to be told my room was not ready. Despite checking in at the designated time, I ended up waiting 2.5 hours for my room, and it wasn’t ready until 6:30 PM. This was incredibly frustrating, especially after a long day of travel. There was no clear communication about why the delay occurred, and no effort was made to provide adequate compensation or a sincere apology for the inconvenience. Waiting this long for a room is completely unacceptable for a hotel that markets itself as a premium establishment. I expected much better service and organization from the Richmond Marriott. Unfortunately, this experience has left me hesitant to stay here again or recommend this hotel to others.
Stayed 1 night in Jan 2025

2/10 Terrible

Carol

Disliked: Cleanliness
Property did not have heat or water
Stayed 3 nights in Jan 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient

Wonderful, as always. Anna at the M Club was a true delight!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2025

10/10 Excellent

Darnell, CHICAGO

Stayed 5 nights in Oct 2024

6/10 Okay

Rajesh

Stayed 4 nights in Dec 2024

8/10 Good

Sergio

Stayed 1 night in Dec 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kateryna

Stayed 3 nights in Nov 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun

Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Asiya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful we arrived at the hotel early and they let us check in and the check in process was fast and easy
Stayed 3 nights in Dec 2024

10/10 Excellent

Arshad

Traveled with family
Liked: Cleanliness, staff & service
Front desk staff very accommodating and courteous
Stayed 2 nights in Dec 2024

4/10 Poor

Brian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
So have stay at this property several times and this last time was super horrible as a Marriott member. Upon checking in (after check in time) the room that was scheduled to be had was not available. No worries there so not a large problem. But then we were put on a floor that they put and entire wedding party/family on and at 4am the party of one of the family member seem to think it was ok to cause a major incident in the hallway with screaming and yelling, waking up the entire floor. The hotel did nothing after security came up twice. So needless to say everyone else was inconvenienced and the hotel seemed like it was no major deal that the rest of the floor had been awake since 4am. Will be rethinking staying there in the future as a member knowing the hotel security did very little during the incident.
Stayed 1 night in Dec 2024

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with friendly staff and nice views of the city. Our room was very comfortable and quiet despite it being on a busy city street. Loading zone in front of hotel is cramped and could be managed better. There is a city parking garage behind the hotel that charges $8.00 a night if your out by 6:AM If not its another 8.00. Overall we enjoyed our stay and we will be back.
Stayed 1 night in Dec 2024

2/10 Terrible

Anita

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Shower did not work. Blood stain on carpet. Club ran out of coffe and didn't refill until the next morning. Club ran out of snacks and drinks before 6 pm and didn't refill.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and fantastic staff.
Stayed 1 night in Dec 2024

10/10 Excellent

eric

Stayed 1 night in Nov 2024

10/10 Excellent

Howard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Went out of their way when we had issues with the parking garage. Top notch in every way.
Stayed 2 nights in Nov 2024

6/10 Okay

Jerome

Traveled with family
I like the fitness center
Stayed 1 night in Dec 2024

10/10 Excellent

Ivery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Donna

Stayed 1 night in Dec 2024