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Richmond Marriott

3.5 star property
Central Richmond hotel connected to the convention center, steps from Broad Street

Choose dates to view prices

Photo gallery for Richmond Marriott

2 bars/lounges, lobby lounge
Property entrance
Lobby
Restaurant
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
500 E Broad St, Richmond, VA, 23219
  • Place, Broad Street
    ‪1 min walk‬
  • Place, The National
    ‪2 min walk‬
  • Place, Greater Richmond Convention Center
    ‪3 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 424 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Double Beds

9.0 out of 10
Wonderful
(29 reviews)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(5 reviews)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Double Beds

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Double Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 424 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Club Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 324 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Designer toiletries, hair dryer, towels, soap

Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 358 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Club Room, 2 Double Beds (Mobility Accessible, Tub)

  • 358 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Double Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Double Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Club Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(5 reviews)
  • 358 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(44 reviews)
  • 334 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Richmond

Located in Downtown Richmond, Richmond Marriott is next to popular attractions like Broad Street and Greater Richmond Convention Center. This 3.5-star hotel has 413 guestrooms and offers a 24-hour gym, free in-room WiFi, and a conference center. Centrally located in Richmond, the hotel is connected to the convention center and also a short walk from The National and Virginia Commonwealth University.

What's nearby

  • Broad Street - 1 min walk - 0.0 miles
  • The National - 2 min walk - 0.1 miles
  • Greater Richmond Convention Center - 3 min walk - 0.2 miles
  • Virginia Commonwealth University - 10 min walk - 0.5 miles
  • Altria Theater - 16 min walk - 0.9 miles

Getting around

  • Richmond Main Street Station - 17 min walk
  • Richmond Intl. Airport (RIC) - 13 min drive

Restaurants

  • ‪Pop's Market on Grace - ‬2 min walk
  • ‪Penny Lane Pub - ‬3 min walk
  • ‪Urban Hang Suite - ‬2 min walk
  • ‪Fall Line Kitchen & Bar - ‬1 min walk
  • ‪Richmond Marriott Hotel Concierge Lounge - ‬1 min walk

About this property

Richmond Marriott

Central Richmond hotel connected to the convention center, steps from Broad Street
Renovated in 2020, Richmond Marriott offers a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 49.00 per day, and there's also a free area shuttle. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include a conference center, a business center, and express check-in.
Guests can expect 49-inch Smart TVs with satellite channels and Netflix, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 2 mi
  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 10 to 40 for adults and USD 10 to 40 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Corner Rapid Bar
  • Fall Line Kitchen & Bar
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (26,760 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1984
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - September 2020
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable/satellite channels
  • Hulu
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 for adults, and USD 10 to 40 for children
  • Valet parking fee: USD 49.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-3:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Free in-room WiFi has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Richmond
Richmond Marriott
Richmond Marriott Hotel
Richmond Marriott Hotel
Richmond Marriott Hotel Richmond
Richmond Marriott Richmond
Richmond Marriott Hotel Richmond

Frequently asked questions

Are free cancellation options available at Richmond Marriott?

Richmond Marriott provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Richmond Marriott?

As of Dec 30, 2025, prices found for a 1-night stay for 2 adults at Richmond Marriott on Jan 8, 2026 start from $252.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Richmond Marriott?

This hotel is situated in Downtown Richmond, just steps from Broad Street and The National, and within a short walk of Virginia State Capitol. You'll also find Shockoe Slip and Allianz Amphitheater at Riverfront less than a mile away.

Will I be able to park at Richmond Marriott?

Yes, valet parking is offered for USD 49.00 per day with in/out privileges.

Does Richmond Marriott include a casino?

No, Richmond Marriott doesn't have a casino.

Is there an indoor pool at Richmond Marriott?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Richmond Marriott?

Amenities that appeal to couples at this hotel include a pillowtop mattress, Netflix, and free Internet access.

Are there hot tubs at Richmond Marriott?

No, there isn't a spa tub at this hotel.

Does Richmond Marriott feature a restaurant that includes a breakfast menu?

Yes, Richmond Marriott serves a cooked-to-order breakfast for a surcharge each morning at Corner Rapid Bar.

Does Richmond Marriott allow pets to stay for free?

No, pets aren't allowed at Richmond Marriott.

Are there connecting rooms at Richmond Marriott?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Richmond Marriott?

The closest major airport to Richmond Marriott is Richmond Intl. Airport (RIC), which is 8.6 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Richmond Marriott?

No, at Richmond Marriott, there aren't any guestrooms that list a balcony.

Does Richmond Marriott offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Richmond Marriott.

Richmond Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 644 out of 1003 reviews
Rating 8 - Good. 188 out of 1003 reviews
Rating 6 - Okay. 86 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The common bathrooms were not service adequately during the conference. Paper towels were not replinished frequently enough to avoid running out.
Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - customer service outstanding !
Stayed 1 night in Sep 2025

8/10 Good

Mary Ellen

Liked: Cleanliness, staff & service
Clean, good location, convenient parking garage. Didn't like barn style bathroom door that didn't shut tight and shower sliding door that wouldn't stay shut. Fold out couch was NOT comfortable but worked out.
Stayed 3 nights in Sep 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Convention-style Hotel, Fine for Short Stay

Large convention-style hotel, but fairly quiet in terms of hotel and outside noise (see fan noise comment following). Room was very clean but spartan. Only one comfortable chair. Loud A/C fan which we weren't able to turn off. A/C controls were nonobvious. Hotel sent up housekeeping staff quickly when requested who did turn off A/C fan. Hotel has automatic shade system but like A/C no explanation on use (ultimately I was able to use and it worked well). Front desk and other staff very friendly. Restaurant was very busy. Food seemed above average for hotel of this type. On arrival and for at least several hours, sign-in to Wi-Fi was not working (Note: Hotel provided 4000 "points" for Wi-Fi and A/C fan inconvenience.) Starbucks in lobby. In summary, hotel is clean, friendly and fine for a short stay in Richmond.
Stayed 2 nights in Sep 2025

8/10 Good

Charise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The bar and restaurant closed kind of early for a Saturday.
Stayed 1 night in Sep 2025

10/10 Excellent

Caitlyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean room, comfy bed and I loved the room service!
Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Stayed 1 night in Sep 2025

10/10 Excellent

Susannah

Stayed 1 night in Sep 2025

10/10 Excellent

Raul, Del Mar

Stayed 1 night in Sep 2025

10/10 Excellent

Katie, Richmond

Stayed 1 night in Aug 2025

10/10 Excellent

Oloruntimileyin

Stayed 1 night in Aug 2025

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Stayed 3 nights in Sep 2025

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
EXCELLENT STAY
Stayed 1 night in Sep 2025

10/10 Excellent

travis

Stayed 1 night in Sep 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

4/10 Poor

James

Liked: Cleanliness, staff & service, property conditions & facilities
I wanna start by saying that my poor review is strictly based on after my stay. Me and my fiancé stayed a night here as we went to see a show at the local amphitheater, hotel was beautiful and staff were very helpful, however after the fact I come to find out that the hotel had charged me alittle over $700 on 2 separate charges. The first charge of $400 was do to an apparent "smoke fee", neither me or my fiancé smoke... so I do not know on what evidence that this came upon but completely incorrect. The second charge of $365 was taken out for a reason that is till unknown. I spoke with customer service and they did not give me any sort of reasoning behind charging me that amount and stated that I will have to wait 5-7 buisness to return MY money that they never explained why was taken out. Overall very displeased with The Marriott.
Stayed 1 night in Aug 2025

10/10 Excellent

Gerard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got there checked in and everything was smooth sailing
Stayed 1 night in Aug 2025

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Concert

We were there for a birthday concert. Staff was so nice. They remembered why we were there when we were walking out and told us to enjoy the concert. Amenities were top notch. Breakfast was a great selection. Late night snacks hit the spot. Will definitely stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Natalie

Stayed 1 night in Aug 2025

10/10 Excellent

Vickie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and s enjoyed the M Club..
Stayed 1 night in Aug 2025

10/10 Excellent

Alonzie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, particularly Racquel, Kyla, and Thomas, were exceptional in their service. I even took a picture with Thomas on my departure and gave him a small gift for his 21st birthday, a gesture that was greatly appreciated. Your Front Desk Manager, Noah, also took the time to speak with my wife and me, sharing his roots in Wisconsin and the reason for his move to Richmond. Their willingness to share personal stories and service made us feel welcomed. We look forward to our next visit and stay at this property.
Stayed 1 night in Aug 2025

8/10 Good

Vladyslava

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, renovated recently, good gym and nice restaurant
Stayed 2 nights in Aug 2025

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