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Recent guest reviews

Should have coffee in the early mornings

This property is in need of updating. The staff needs to do a better job of patrolling the property, as there are shady characters all over.

The property was clean, quiet and safe. The staff was really friendly and helpful. They really went above and beyond. The shuttle was so convenient. We were stressed when we arrived and the staff really helped us relax. Highly recommend.

I was disappointed in the bar/restaurant set-up. They were an extension of the lobby and not inviting. I ate at a restaurant across the street.

The room was a bit small but comfortable with huge tv. The room did have a large number of cobwebs above sliding patio door which were obvious but not removed. Staff was nice. Transfers to airport great.

We stayed 1 night and enjoyed the retro look of the room. Free breakfast would have been nice but the coffee for purchase was good. The room had everything you need for a comfortable stay.

The motel is inside is old and needs to be updated. It smelled like smoke inside. It was very convenient to the airport.

The tub was moldy and the bathtub faucet leaked. The toilet was hard to flush. If you sat back against the toilet then the water started running and you’d have to wait to flush it.

I had terribly loud neighbors on the third floor. It was obvious they were loud. Their voices traveled down the hallway. A small group of children were playing loudly in the courtyard until 10:30 pm. Why did staff not notice this? The noise the children made was obnoxious. We had to get up at 3:30 am for an early morning flight. I did not get any sleep! For this reason alone, I would not recommend my family and friends to stay there. I was disappointed because we like Marriott.

Beautiful hotel and wonderful staff. Right by the airport too.

Check in qas quick and staff was friendly

When booking it said the room I had chosen had a balcony and that’s one of the main reasons I booked this particular hotel for my stay and I requested a crib for my child also and I didn’t get either one after they told me everything will be ready for me. The room is kind of on the smaller side but the hotel itself is in good condition and nice. Looked to be clean as well.

The staff and facilities were excellent

Williamsburg Rd Sandston VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Free airport shuttle

Located within 2 miles (3 km) of White Oak Village, Courtyard by Marriott Richmond Airport places you within a few miles (5 km) of Seven Pines National Cemetery. This 3-star hotel has 142 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.


Dining

Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. You can sip a beverage at the coffee shop/cafe. Start each morning off right with cooked-to-order breakfast served for a fee.


Rooms

Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other amenities include sitting areas, coffee makers, and free weekday newspapers.


Property features

At Courtyard by Marriott Richmond Airport, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Classic Room, 2 Queen Beds, Non Smoking, Balcony

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

1 King Bed | Sleeps 3

Classic Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Courtyard by Marriott Richmond Airport

Everyone (22) Couples (7) Business (2) Family (11) Other (1)
5
Family

Should have coffee in the early mornings

By on Oct 11, 2022

Review comment responded on Oct 19, 2022

Thank you for taking the time to leave a review. Also thank you for taking the time to let us know about wanting complimentary coffee in the mornings We will address this. We hope when travel allow you to come back to Richmond, we will see you again.

2
Family

This property is in need of updating. The staff needs to do a better job of patrolling the property, as there are shady characters all over.

By on Aug 1, 2022

5
Everyone

By , from Manchester Township on Jun 23, 2022

5
Everyone

By on Jun 22, 2022

5
Everyone

By on Jun 16, 2022

5
Family Partner Couples

The property was clean, quiet and safe. The staff was really friendly and helpful. They really went above and beyond. The shuttle was so convenient. We were stressed when we arrived and the staff really helped us relax. Highly recommend.

By on May 20, 2022

Review comment responded on Jun 13, 2022

Teresa, thank you for the amazing review. I am glad that you enjoyed your stay. Please come and see us again.

4
Everyone

I was disappointed in the bar/restaurant set-up. They were an extension of the lobby and not inviting. I ate at a restaurant across the street.

By on May 6, 2022

Review comment responded on May 9, 2022

Mary, I am sorry to hear that you did not like the design of the Bistro. I have passed your feedback along to the Courtyard Brand Ambassadors with Marriott.

5
Everyone

By on Mar 31, 2022

5
Everyone

By , from Staunton on Mar 31, 2022

5
Everyone

By , from Staunton on Mar 23, 2022

Courtyard by Marriott Richmond Airport

5400 Williamsburg Rd, Sandston, VA 23150
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