This property was disgusting! It literally Smelled like marijuana and stale cigarettes just walking in the door! The “standard” room was at best a glorified broom closet, and the “Queen” bed, on its best day, BARELY fit the measurements of a full. We immediately checked out, and went somewhere els
Good price and nice staff
The gentleman at the front desk was very nice, and the overall atmosphere was pretty laid back. Everyone was nice, even the other guests staying there were pleasant haha. It’s no 5-star Marriott, but overall it was a good place to stay, it was clean, and I liked it. There’s a Wawa, Sheetz, and a Shell/711 all within walking distance if you want snacks or some made to order food.
The property was nosy all night , the bed was terrible , the pillows and sheets were dirty , I changed my own linen but the staff was so nice.
Its cheap and convenient. The staff is a little rude
Breakfast/ counter dirty Dog pee in elevator A men with feet hanging from third floor window. People soliciting in hotel entrace. Unpleasant odor/second floor hallway. Lobby bathroom out of service.
Room had no shower curtains, no mirror in bathroom not enough big towels. I had stayed there before and my experience has being good. Not this time.
The no-smoke rooms definitely smells like smoke. Rooms are way different to what they show on then pics
We understand this is not a 4/5 stars motel but it was way below our expectations. The toilet is leaking and water won’t fill after used, there is ants in the room, breakfast suppose be included but not at all. We choose Microtel b/c we stayed there before with great service but this time is different.
DO NOT BOOK AT THIS HOTEL HAS ROACHES NO CLEAN SHEETS NO BREAKFAST THIS HOTEL NEEDS TO BE SHUT DOWN
The hotel was fine overall. The issue I had was too many employees and other people not checking in hanging around the front desk.
Wouldn’t allow a cancellation or a credit for future stay.
This was such a horrible place there was people hanging out in front playing loud music i swear i say hookers last there was a man with a gun in plain sight moving a huge tv and luggage into the hotel. Why would you need to bring your own TV?? So i think this place is a Shelter for the homeless. I sure was not staying here did not feel safe sure didn't need to see no room i went to front desk and canceled my booking immediately. Would not every tell anybody to stay there
ABSOLUTELY DISGUSTING HOTEL! The rooms are filthy, bedding was dirty, hit in the bed, nail polish & hair dye all over the place , wrinkled dirty pillows, the hallways REEKED of cigarettes , the pictures do not match what you actually get, the rooms are super small , no fridge or microwave in the room as it was shown in the pictures, constant noise outside the room . THERE IS NOTHING GOOD ABOUT THIS PLACE.
Great place for the money
It was disgusting i I barely slept on the third floor.
Room not clean. Pile of trash in corner. Towel rack broken. Tv remote case back cover missing. Overall cleanliness of room subpar. Loud noises all night from guest on floor . Called front desk 2 am noise did not stop. Will not stay again. Terrible experience
The area front desk worker was very respectful the only thing i didnt like was breakfast wasnt available or the gum
Staff was took several minutes to greet me but I did arrive at a late hour, so I let that go. The lobby foot traffic had a "chronic drug user" feel, which I shrugged off - the staff, when they did respond to my calls, was professional and friendly. I checked in with no issues and carried my things to my room. Once in my room, I was hesitant to put anything down due to the condition of the room, but I did. It was cold, so I attempted to turn on the hear - the controls were completely worn and had holes in them, and the heater got warm but did not blow air. I spent the next few minutes inspecting the room and was absolutely aghast - the floor had not been vacuumed, the bed barely clean and poorly made, the furniture and feel was extremely cheap, light duty, dirty and worn, the bathroom smelled of vomit and there was what I hope was tooth paste on the sink. I could go on but wont - it was horrible. I removed my stuff and self from the room and while walking to the lobby, I noticed how dirty the hall was (I'd be surprised if it was vacuumed at all during the last two weeks, maybe longer) and the people I saw gave the place a monthly tenant flea bag hotel ambiance. I was offered another room but refused. This place has serious problems. I checked into the Hilton next door and they said "they wonder why they get the clientele that they do - they have problems". This is not typical for Wyndham - I cannot recommend this property on any level.
Within a short walk of Virginia Aviation Museum, Microtel Inn & Suites by Wyndham Richmond Airport is within 2 miles (3 km) of White Oak Village. This 100-room hotel welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.
Free full breakfast is served each morning from 6:30 AM to 9:30 AM.
32-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Free local calls, hair dryers, and ironing boards are also standard.
Microtel Inn & Suites by Wyndham Richmond Airport features a 24-hour gym, free WiFi in public areas, and coffee in a common area. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a microwave in a common area, a meeting room, and express check-out.
This property was disgusting! It literally Smelled like marijuana and stale cigarettes just walking in the door! The “standard” room was at best a glorified broom closet, and the “Queen” bed, on its best day, BARELY fit the measurements of a full. We immediately checked out, and went somewhere els
Hello MICHAEL,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
Good price and nice staff
Hello Hung, thanks for taking the time to share your review. We're thrilled you had a great stay and can’t wait to tell our staff. Until next time, safe travels.
The gentleman at the front desk was very nice, and the overall atmosphere was pretty laid back. Everyone was nice, even the other guests staying there were pleasant haha. It’s no 5-star Marriott, but overall it was a good place to stay, it was clean, and I liked it. There’s a Wawa, Sheetz, and a Shell/711 all within walking distance if you want snacks or some made to order food.
Hi Victoria,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and friendly hospitality that we strive to show to each guest, during every stay. We are glad you had a great time with us, and we look forward to serving you again
The property was nosy all night , the bed was terrible , the pillows and sheets were dirty , I changed my own linen but the staff was so nice.
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.
Its cheap and convenient. The staff is a little rude
Hello Matthew,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
Breakfast/ counter dirty Dog pee in elevator A men with feet hanging from third floor window. People soliciting in hotel entrace. Unpleasant odor/second floor hallway. Lobby bathroom out of service.
Hello Sonya,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guestsÔøΩ expectations. We hope you will give us a chance to redeem ourselves in the future.
Room had no shower curtains, no mirror in bathroom not enough big towels. I had stayed there before and my experience has being good. Not this time.
Hello Oscar,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our towels as well as our shower. Please do come see us again.
The no-smoke rooms definitely smells like smoke. Rooms are way different to what they show on then pics
Hello Cristian,Thank you for sharing this honest review and feedback about our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
We understand this is not a 4/5 stars motel but it was way below our expectations. The toilet is leaking and water won’t fill after used, there is ants in the room, breakfast suppose be included but not at all. We choose Microtel b/c we stayed there before with great service but this time is different.
Hello Keith,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our breakfast and your comments about our service. I hope you will return to enjoy a memorable and exceptional experience.
Hello Rachael, We would like to apologize for your experience with the smell, we implement a strict no-smoking policy and make sure that guests who violate those are reprimanded. We would appreciate it if these issues were reported during your stay as we could have sent back our cleaners and done a more thorough refresh of the room.