quality consistent with what I have come to expect from the Holiday Inn Express.
The redhaired desk clerk was unwelcoming and not accommodating. I asked for a room on the first floor and she gave me one on the third with a fan that made noise all night and a toilet that kept running when you flushed it. I know the hotel wasn't sold out so I cannot understand why she would do that but it made my stay here much less enjoyable this time then when I stayed here several times in the past.
Very nice hotel for one night stay. I was traveling to DC the next day for the Women's March on Washinton and this was close to Metro stops.
convenient location, good area, safe, friendly staff
Not very plush, but serviceable. Room was fine but lighting was dim throughout. Breakfast was fine but unexceptional.
I reserved a room and paid through Orb When I checked in, the night manager and the front desk clerk told me that Orb only held a room for me. I told them that Orb charged my credit card. They said that they would only let me have a room if they swiped my credit card again. Since it was after midnight, I had no choice but to let them swipe my card. As a result, I ended up paying twice. I am still trying to straighten out the situation. The hotel manager will not return my calls. I will never stay at a Holiday Inn again.
Located in North Chesterfield, Holiday Inn Express Richmond - Midlothian Turnpike, an IHG Hotel is 0.9 mi (1.4 km) from Putt-Putt Fun Center and within a 5-minute drive of Chesterfield Towne Center. This 138-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free buffet breakfast is served each morning from 6:00 AM to 10:00 AM.
The 138 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include hair dryers, phones, and ironing boards.
Guests staying at Holiday Inn Express Richmond - Midlothian Turnpike, an IHG Hotel enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Every attempt is made to ensure that all guests have a quiet, relaxing visit with us. We hope to be of service again in the future and hope your next stay exceeds your expectations.
Thank you for being our guest at the Holiday Inn Express Richmond Midlothian and for rating your stay. We are delighted that you enjoyed a five star experience, and we hope to welcome you back soon.
quality consistent with what I have come to expect from the Holiday Inn Express.
Thank you for your 5 star review. We strive for excellence, and we are delighted to have your positive feedback. We look forward to welcoming you back to the Holiday Inn Express Richmond-Midlothian Turnpike.
The redhaired desk clerk was unwelcoming and not accommodating. I asked for a room on the first floor and she gave me one on the third with a fan that made noise all night and a toilet that kept running when you flushed it. I know the hotel wasn't sold out so I cannot understand why she would do that but it made my stay here much less enjoyable this time then when I stayed here several times in the past.
I am sorry to hear that you were disappointed with your stay. We understand that guests may have special preferences of room location so our staff is happy to note any special location requests during the reservation and check-in process and we honor these requests whenever it is possible for us to do so. I'm sorry if your preferred room location was not available at your time of check-in and for any disappointments you encountered in your room. We hope that you will consider staying with us again, as you have in the past, so we will have the opportunity to replace this experience with a superior one.
Very nice hotel for one night stay. I was traveling to DC the next day for the Women's March on Washinton and this was close to Metro stops.
We are pleased to know that you found our location to be convenient for accessing Washington DC for the Women's March. Thank you for trusting us for your hotel needs and thank you for taking the time to share your positive experience with fellow travelers! We hope to see you again soon.
convenient location, good area, safe, friendly staff
It was a pleasure having you as our guest and we are delighted to know that you found our hotel to be convenient, safe and friendly. We look forward to your next visit and hope it will be even more pleasant than the last.
Thank you for rating your experience. We hope to be of service again in the future and hope your next stay exceeds your expectations.