Crowne Plaza Orlando - Downtown by IHG

3.5 star property
Hotel with free local shuttle, near Kia Center
VIP Access

Choose dates to view prices

Photo gallery for Crowne Plaza Orlando - Downtown by IHG

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Suite, 1 Bedroom, Kitchen (Dining) | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service

Explore the area

View in a map
304 W Colonial Drive, Orlando, FL, 32801
  • Kia Center
    ‪20 min walk‬
  • Camping World Stadium
    ‪3 min drive‬
  • Tinker Field
    ‪4 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Premium Room, 1 King Bed

8.2 out of 10
Very good
(19 reviews)
  • 329 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)
  • 329 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Kitchen (Dining)

  • 652 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(27 reviews)
  • 328 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

7.6 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 328 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 327 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 329 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Orlando

Located in Lake Dot within a mile (2 km) of Kia Center, Crowne Plaza Orlando - Downtown by IHG is within a few miles (5 km) of other popular sights such as Camping World Stadium. This 227-room, 3.5-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.

What's nearby

  • Orange Avenue - 6 min walk - 0.4 miles
  • Kia Center - 20 min walk - 1.1 miles
  • Dr. Phillips Center for the Performing Arts - 2 min drive - 1.3 miles
  • Camping World Stadium - 3 min drive - 1.7 miles
  • Tinker Field - 4 min drive - 2.7 miles

Getting around

  • Lynx Central Station - 8 min walk
  • Orlando Station - 9 min drive
  • Orlando Intl. Airport (MCO) - 30 min drive

Restaurants

  • ‪Vera Asian - ‬11 min walk
  • ‪Greenbeat - ‬10 min walk
  • ‪BITE Bistro & Wine Bar - ‬1 min walk
  • ‪Live Theory - ‬9 min walk
  • ‪Bulgogi House - ‬9 min walk

About this property

Crowne Plaza Orlando - Downtown by IHG

Hotel with free local shuttle, near Kia Center
Guests staying at Crowne Plaza Orlando - Downtown by IHG enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Parking is available for USD 25 per night (USD 30 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a hot tub, meeting rooms, and conference space.
Guests can expect to find free WiFi and wired Internet, along with 48-inch LCD TVs. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages

English, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Limo/town car service
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bite Bistro and Wine Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 6,600 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults, and USD 5 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Orlando Downtown Hotel
Crowne Plaza Hotel Orlando Downtown
Crowne Plaza Orlando Downtown
Crowne Plaza Orlando Downtown Hotel Orlando

Frequently asked questions

Are free cancellation options available at Crowne Plaza Orlando - Downtown by IHG?

Crowne Plaza Orlando - Downtown by IHG offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Orlando - Downtown by IHG?

As of Aug 9, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Orlando - Downtown by IHG on Sep 7, 2025 start from $114.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Crowne Plaza Orlando - Downtown by IHG?

This hotel is situated in Lake Dot within a short 18-minute walk of Kia Center and also 7 minutes on foot from Orange Avenue. You'll also find Camping World Stadium and Tinker Field within a short drive.

Is parking available on site at Crowne Plaza Orlando - Downtown by IHG?

Yes, valet parking is offered for USD 30 per night with in/out privileges. Electric car charging and wheelchair-accessible van parking are also available for guests.

Does Crowne Plaza Orlando - Downtown by IHG include a casino at the property?

No, Crowne Plaza Orlando - Downtown by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Orlando - Downtown by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Crowne Plaza Orlando - Downtown by IHG?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Crowne Plaza Orlando - Downtown by IHG?

Yes, this hotel has a spa tub.

Does Crowne Plaza Orlando - Downtown by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Orlando - Downtown by IHG serves a cooked-to-order breakfast for a surcharge each morning at Bite Bistro and Wine Bar.

Will Crowne Plaza Orlando - Downtown by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Orlando - Downtown by IHG though service animals are welcome.

Does Crowne Plaza Orlando - Downtown by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Crowne Plaza Orlando - Downtown by IHG?

The closest major airport to Crowne Plaza Orlando - Downtown by IHG is Orlando Intl. Airport (MCO), which is 21.7 mi away (30 minutes by car). Another top airport is Orlando Sanford Intl. Airport (SFB), which is located 27.1 mi away (33-minute drive).

Are there rooms with balconies that I can book at Crowne Plaza Orlando - Downtown by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Orlando - Downtown by IHG.

Does Crowne Plaza Orlando - Downtown by IHG host weddings?

Take advantage of the wedding venue at Crowne Plaza Orlando - Downtown by IHG if you plan to say "I do" during your trip.

Crowne Plaza Orlando - Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 269 out of 410 reviews
Rating 8 - Good. 70 out of 410 reviews
Rating 6 - Okay. 37 out of 410 reviews
Rating 4 - Poor. 11 out of 410 reviews
Rating 2 - Terrible. 23 out of 410 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lissette

Liked: Cleanliness, staff & service, property conditions & facilities
Older but well maintained hotel. Convenient location, but streets immediately around did not feel safe. Great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Ruben

Stayed 3 nights in Jun 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, property conditions & facilities
Overall, this was a decent hotel albeit a bit pricey for what it offers. I was under the impression the shuttle ran more often hence it was a convenience I was looking forward to using. Unfortunately, The hours were limited (5-10pm) and not convenient for the concert we saw at Camping World Stadium so we had to Uber back and forth. Also, wish the restaurant offered food all day as there weren’t any other restaurants close enough for us to walk to in the heat for lunch, and the neighborhoods around the hotel weren’t the greatest. Just had breakfast and dinner. Dinner was good. Breakfast had a good assortment for a hotel buffet. Restaurant staff were very nice. Bed was very comfortable.
Stayed 2 nights in Jun 2025

4/10 Poor

BRENDA

Traveled with family
Liked: Staff & service
Disliked: Amenities
Room has constant noise from ac duct. Overall room was not in good condition. Only stayed cause it was 2 nights, but would've tried to find another hotel if i was staying longer. Breakfast too expensive for buffet self service and awful coffee.
Stayed 2 nights in May 2025

10/10 Excellent

Beikai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Yismel

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Roland M

Stayed 2 nights in May 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2025

6/10 Okay

Priscilla

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Karlonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room was very nice and clean. My only problem is parking. Parking is $25 in a lot next to the hotel with signs all over stating PARK AT YOUR OWN RISK!! Seems sketchy. Valet parking was $30
Stayed 1 night in May 2025

10/10 Excellent

Martha R, Hialeah

Traveled with family
Nice hotel and staff. Had a great overall experience however sofa bed is misleading. It is a very small double bed. Ok for two small kids but not comfortable for two normal size teenagers. Nice king side bed and shower.
Stayed 2 nights in May 2025

6/10 Okay

Christopher

Disliked: Cleanliness
I got bit by bedbugs, pretty gross. Did not want to post publicly but thought you should know.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicolette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room! Nicely updated. Would definitely stay here again!
Stayed 1 night in May 2025

2/10 Terrible

Brandy

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Very disappointed.

I was very disappointed over all with my stay. Upon arrival, it was 80° in the room, and it took hours to cool down to a reasonable temperature. There is no mini-fridge, a small microwave, an ice bucket, and a small 1 cup coffee maker. The only ice machines are on the 2nd floor, it's a 14-floor hotel.... The bed and couch were hard as a rock, not to mention the pillows, you either get completely flat pillows or over stuffed hard pillows to choose from. The TV was not a smart TV, just basic cable. The bathroom was the nicest part of the room. It was what i expected from a Crown Plaza. The room itself definitely wasn't. There are French doors in the room with a small railing on the other side that are locked with a sign that says these doors are locked for your safety. If you are going to keep them locked, why not just put in windows? I was excited about the doors, and it was one of the reasons I chose that hotel. I will never choose Crown Plaza again.
Stayed 1 night in May 2025

10/10 Excellent

Marline

Stayed 1 night in May 2025

8/10 Good

Erickson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay minus hot water issues!

Stay was excellent. The boiler above the room was broken and needed repair as there was no hot water for two days. It was hot out so cold water was fine. Other than that hotel was great to stay in. close to highway and entertainment.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tauzlynn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Yaisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel would stay here again
Stayed 1 night in Apr 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

James, Vacaville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well-kept hotel, with friendly staff. I would stay here again. The hotel is walkable from the Lynx Central/Transit Center.
Stayed 1 night in Apr 2025

10/10 Excellent

Brandy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Wilton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

audrey

Liked: Staff & service, room comfort

Playoff game couple trip

Over all the staff was great. The hotel could have a little upgrade with the paint. I was extremely mad there was not hot water since the day we arrived. I don’t think o would stay again but it was ok
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness
Stayed 1 night in Apr 2025