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Kixby

4.0 star property
Hotel with bars, steps from Herald Square

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Photo gallery for Kixby

Exterior
Restaurant
Lobby
2 bars/lounges, rooftop bar, cocktail bar
Lux Queen | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
45 W 35th St, New York, NY, 10001
  • Place, Macy's
    ‪2 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

View all photos for Lux Queen

Lux Queen | Premium bedding, pillowtop beds, in-room safe, desk

Lux Queen

9.0 out of 10
Wonderful
(81 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen | Premium bedding, pillowtop beds, in-room safe, desk

Lux Queen Queen

8.6 out of 10
Excellent
(24 reviews)
  • 224 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Lux King | Premium bedding, pillowtop beds, in-room safe, desk

Lux King

9.2 out of 10
Wonderful
(169 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

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Lobby

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About the neighborhood

New York

Located in Manhattan, Kixby is next to popular attractions like Herald Square and Empire State Building. This 195-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Macy's - 2 min walk - 0.1 miles
  • Empire State Building - 5 min walk - 0.3 miles
  • Times Square - 8 min walk - 0.4 miles
  • Broadway - 8 min walk - 0.5 miles
  • Madison Square Garden - 8 min walk - 0.5 miles

Getting around

  • 34 St. Station (Herald Square) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Monarch Rooftop - ‬2 min walk
  • ‪Cho Dang Gol - ‬2 min walk
  • ‪Barn Joo 35 - ‬1 min walk
  • ‪Black Tap Craft Burgers & Beer - 35th St - ‬3 min walk
  • ‪Karaoke Duet 35 - ‬2 min walk

About this property

Kixby

Hotel with bars, steps from Herald Square
At Kixby, guests have access to a gym, a rooftop terrace, and free WiFi in public areas. Offsite parking is offered for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and a porter/bellhop.
Guests can expect free WiFi and flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, laptop-compatible safes, and phones are also available.
Recreational amenities at the hotel include a fitness center.

Similar properties

Front of property
CIVILIAN Hotel
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 1,801 reviews
$159 nightly
The price is $186
Jan 4 - Jan 5, 2026
Total with taxes and fees
CIVILIAN Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 65 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 19.50 for adults and USD 19.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap 35th
  • Lot 15 @ Kixby
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1901
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 19.50 for adults and USD 19.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite parties or group events are strictly prohibited.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Frequently asked questions

Are free cancellation options available at Kixby?

Kixby provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Kixby?

As of Dec 25, 2025, prices found for a 1-night stay for 2 adults at Kixby on Jan 8, 2026 start from $180.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Kixby?

This hotel is situated in Manhattan, just steps from 5th Avenue and Macy's, and within a short walk of Broadway. You'll also find Bryant Park and Times Square less than a mile away.

Is parking available on site at Kixby?

No, there isn't parking at the hotel but you'll find nearby parking for USD 65 per day (discounts available).

Does Kixby feature a casino?

No, Kixby doesn't have a casino.

Is there an indoor pool at Kixby?

No, there is no indoor pool at this hotel.

Is Kixby good for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a rainfall showerhead, and streaming services.

Does Kixby have a hot tub?

No, this hotel doesn't have a spa tub.

Does Kixby have a restaurant that serves breakfast?

Yes, Kixby serves continental breakfast for a surcharge each morning at Lot 15 @ Kixby.

Does Kixby allow pets to stay for free?

No, pets aren't allowed at Kixby though service animals are welcome.

Does Kixby have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Kixby?

The closest major airport to Kixby is LaGuardia Airport (LGA), which is 8.9 mi away (30 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.8 mi away (15-minute drive).

Are there rooms with balconies at Kixby?

No, there aren't any guestrooms with balconies at Kixby.

Kixby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1297 out of 1735 reviews
Rating 8 - Good. 310 out of 1735 reviews
Rating 6 - Okay. 79 out of 1735 reviews
Rating 4 - Poor. 22 out of 1735 reviews
Rating 2 - Terrible. 27 out of 1735 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and attentive staff. Great location for visiting sites in midtown.
Stayed 3 nights in Nov 2025

8/10 Good

Shehzad

Liked: Cleanliness, staff & service, property conditions & facilities
Location is central, staff is friendly, and the hotel is modern and clean. The beds were too soft and kept sinking. The room had no blackout curtains, could hear the street noise all night long. They charge a resort fee offering snacks/coffee, but during limited hours only.
Stayed 1 night in Sep 2025

10/10 Excellent

Gazal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room- very spacious. Rooftop wonderful but bar closed for season :( Staff was wonderful
Stayed 6 nights in Sep 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was located near all the highlights we wanted to see in NYC. Very clean and comfortable, with a great restaurant on site. Staff were helpful and very pleasant. Will stay again when I go back to NYC.
Stayed 3 nights in Sep 2025

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean boutique hotel with updated rooms and decor.
Stayed 2 nights in Aug 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Midtown stay

Great hotel within walking distance of restaurants and theater district. Nice size rooms with comfortable beds and updated bathroom. Highly recommended!
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, amenities
Clean facility and great staff
Stayed 3 nights in Sep 2025

2/10 Terrible

Ammar

Disliked: Cleanliness, staff & service, property conditions & facilities

Not clean

Wasn’t clean. Found a bunch of hair in the shower. Bathroom also had a bad smell overall. Really unfortunately for what you’re paying
Stayed 1 night in Sep 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for my nyc visit

Comfortable bed, pillows. Great location. Nice roof top
Stayed 2 nights in Sep 2025

8/10 Good

Stefan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice rooftop, spacious room and nice convinence room with water, coffee and so on.
Stayed 4 nights in Sep 2025

10/10 Excellent

Carol

Traveled with family
Actually, my mother passed away while we were on our way to Kixby. We had to turn around and drive home, vacation cancelled. Kixby was kind enough to refund us. For that I rate them excellent. Will never forget their compassion at this sad time, and hope to stay with them at another time!
Stayed 4 nights in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just steps from the Empire State Building and only a short walk to Times Square. The rooftop area is a real highlight – the perfect spot to take in the city lights at night, with an unbeatable view of the Empire State Building right in front of you. The staff were incredibly welcoming and helpful throughout our stay, making us feel right at home. Facilities were excellent and everything was well looked after. Honestly, can’t fault the place – would definitely recommend it to anyone visiting New York.
Stayed 2 nights in Sep 2025

10/10 Excellent

LYNN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option for midtown hotel

Great location and great staff. Jose was especially kind and helpful with checking my bags. Room was small but quiet and spotless. Very nicely decorated. I slept like a baby.
Stayed 1 night in Sep 2025

10/10 Excellent

OTAVIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The hotel is well located, and the room was very comfortable, clean, and well-equipped. All the staff were friendly, even offering local tips and subway directions. We were on our honeymoon, and the hotel welcomed us with sparkling wine and chocolates. I highly recommend it.
Stayed 3 nights in Sep 2025

10/10 Excellent

pascale

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Valerie, Williamsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

greg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

STEVE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free water station with flavors. Location great if you want to be in that part of town.
Stayed 2 nights in Sep 2025

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nicely rennovated. Street nois is a bit much. Nice complimentary reusable and refillable water bottles at the hotel. Water refill stations on the 2nd floor. Staff were responsive to our needs.
Stayed 3 nights in Aug 2025

6/10 Okay

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room; comfortable bed with Frette linens. Some challenges- tiny bathroom (great shower however); AC blowing right over bed; street noise even on 12th floor.
Stayed 3 nights in Sep 2025

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