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The Pelham London - Starhotels Collezione

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Photo gallery for The Pelham London - Starhotels Collezione

A traditional room with a fireplace, a large mirror, and classic furniture.
Creator video
A reception area with a dark wooden desk, a white vase with flowers, a patterned armchair, and framed artwork on the wall.
A classic room with a fireplace, two armchairs, a sofa, a chandelier, and a large mirror.
A classic four-poster bed with a white bedspread and red and white pillows, a wooden nightstand with a lamp, a chair, and a small table with a lace tablecloth.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
15 Cromwell Place, South Kensington, London, England, SW7 2LA
  • Place, Natural History Museum
    ‪3 min walk‬
  • Place, Victoria and Albert Museum
    ‪4 min walk‬
  • Place, Imperial College London
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Double or Twin Room

A bedroom with a large bed, a wooden bench, a desk, and a view of the outdoors through a window.

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for King Suite

A bedroom with a large bed, a red armchair, a wooden cabinet, and a window with curtains.

King Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Cosy Double Room

A bedroom with a large bed, a nightstand, a chair, a window with curtains, and a bookshelf.

Cosy Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

A bedroom with a large bed, a wooden wardrobe, a desk with a chair, and a fireplace.

Deluxe Double Room

9.2 out of 10
Wonderful
(11 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room

A bedroom with a large bed, a nightstand, a chair, and a window with curtains.

Executive Room

9.6 out of 10
Exceptional
(13 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

A hotel room with a large bed, two chairs, a desk with a lamp, a mirror, and a view of the city through the window.

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for King Suite

A desk with a vintage radio, a vase with flowers, and a chair with a patterned cushion.

King Suite

  • 1098 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Cosy Double Room

A hotel room with a bed, a TV, a desk with a lamp, a chair, and a tray with tea and cookies.

Cosy Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

London

Located in London City Centre, The Pelham London - Starhotels Collezione is within a 5-minute walk of popular attractions such as Natural History Museum and Victoria and Albert Museum. This 5-star hotel has 52 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Natural History Museum - 3 min walk - 0.2 miles
  • Victoria and Albert Museum - 4 min walk - 0.3 miles
  • Imperial College London - 6 min walk - 0.4 miles
  • Science Museum - 6 min walk - 0.4 miles
  • Hyde Park - 12 min walk - 0.7 miles

Getting around

  • South Kensington Underground Station - 1 min walk
  • West Brompton Station - 3 min drive
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Caffè Nero - ‬7 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪Paul - ‬1 min walk
  • ‪GAIL's Bakery - ‬1 min walk
  • ‪ESQ - ‬5 min walk

About this property

The Pelham London - Starhotels Collezione

Guests of The Pelham London - Starhotels Collezione enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include conference space, a business center, and a library.
36-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in Frette Italian sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Minibars, free weekday newspapers, and safes are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 27 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Trattoria

Things to do

  • 24-hour gym
  • Library

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 570 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Georgian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 40 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 27 per person
  • Pet fee: GBP 40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Pelham
Pelham Hotel London
Pelham London
Pelham Starhotels Collezione Hotel London
The Pelham Hotel London, England
Pelham Starhotels Collezione Hotel
Pelham Starhotels Collezione London
Pelham Starhotels Collezione
The Pelham Hotel
The Pelham Starhotels Collezione
The Pelham London - Starhotels Collezione Hotel
The Pelham London - Starhotels Collezione London
The Pelham London - Starhotels Collezione Hotel London

Frequently asked questions

Is a free cancellation option available at The Pelham London - Starhotels Collezione?

The Pelham London - Starhotels Collezione provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Pelham London - Starhotels Collezione?

As of Aug 25, 2026, prices found for a 1-night stay for 2 adults at The Pelham London - Starhotels Collezione on Sep 13, 2026 start from $338, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near The Pelham London - Starhotels Collezione?

This hotel is situated in London City Centre, just steps from Natural History Museum and Victoria and Albert Museum. You'll also find Hyde Park and Kensington Gardens less than a mile away.

Will I be able to park at The Pelham London - Starhotels Collezione?

No, there isn't parking available at the hotel.

Does The Pelham London - Starhotels Collezione have luxury amenities?

Yes, guests can indulge in luxuries such as a restaurant, 2 bars/lounges, and turndown service at this hotel.

Does The Pelham London - Starhotels Collezione feature a casino on the premises?

No, The Pelham London - Starhotels Collezione doesn't have a casino.

Is there an indoor pool at The Pelham London - Starhotels Collezione?

No, there is no indoor pool at this hotel.

Is The Pelham London - Starhotels Collezione a good place to stay for couples?

Amenities that appeal to couples at this boutique hotel include 24-hour room service, a pillow menu, and a minibar.

Are there hot tubs at The Pelham London - Starhotels Collezione?

No, there isn't a spa tub at this hotel.

Does The Pelham London - Starhotels Collezione feature a restaurant that includes a breakfast menu?

Yes, The Pelham London - Starhotels Collezione serves a full breakfast for a surcharge each morning at La Trattoria.

Does The Pelham London - Starhotels Collezione allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Pelham London - Starhotels Collezione for a fee of GBP 40 per accommodation, per day. The property also provides food and water bowls.

Are there connecting rooms at The Pelham London - Starhotels Collezione?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to The Pelham London - Starhotels Collezione?

The closest major airport to The Pelham London - Starhotels Collezione is London City Airport (LCY), which is 12.3 mi away (58 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 14.4 mi away (35-minute drive).

Can I book a room with a balcony at The Pelham London - Starhotels Collezione?

No, there aren't any guestrooms at The Pelham London - Starhotels Collezione that offer a balcony.

The Pelham London - Starhotels Collezione Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 651 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely staff, cute and cozy hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My main take away from this stay was the friendly and accommodating staff, the bed was cozy and the room was cute, but the staff is what made it great.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big bed and great hotel, fantastic location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Short break in London. Super location and a lovely quiet hotel. Have stayed before and will be back!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel on several occasions and love it. It is conveniently located across the street from the tube station so getting around is very easy. I also want to say the beds and the bedding are amazing.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Vanessa Weiner Von

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very nice stuff. Location can’t be beaten.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is the best !! Perfect location! Seconds from the tube- nice restaurants and bars in the neighborhood.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Jennifer

Liked: Amenities, property conditions & facilities
great stay!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed, very quiet room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and property. The rooms are beautifully designed and appointed. The staff is absolutely wonderful. When we visited it was very hot, it was nice having air conditioning in the room. The sheets are great quality and the bed is very comfortable. The location couldn’t be better. Very pleased and cannot wait to visit again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine staff, especially Thomas. Happy to add delight to our London stay. Found the right restaurants for us, made sure everything went smoothly during our 9 night stay. We have stayed here annually for more than 10 years.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a very pleasant stay at The Pelham. Our room was very nice, the location of the hotel was exceptional, and the staff were delightful. Highly recommend!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was huge and so comfortable. Lovely furniture. Excellent convenient location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at The Pelham are lovely. The service here is always impeccable. The facilities are beautiful and the location is unbeatable.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with a very friendly helpful staff. Very close to the natural history and V&H museum and Hyde Park. Across the street from the Soith Kensington Tube station (Circle Line). Great location with fantastic places to geab a coffe and pastry near by.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Great location, very nice room, courteous staff
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughters and I spent our final 2 nights in London at The Pelham. It was the perfect cap to the trip. The location was excellent, the kindest staff, the beds were very comfy, and the small touches like the beautiful floral mugs and the pink slippers. The restaurant was delicious as well, we enjoyed an Italian supper, and filling breakfasts. We can’t wait to visit again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Manu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with excellent breakfast.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, warm welcome and extremely comfortable bed
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location close to south kensington tube Lots of restaurants surrounding hotel
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Fif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is ideal, staff are super friendly!
Stayed 7 nights in Oct 2025
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near several tourist attractions and across the street from the South Kensington underground which made it easy to get to other tourist attractions not within walking distance. The concierge was very helpful in providing directions and obtaining play tickets.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Carole

Liked: Cleanliness, amenities
Excellent location and property
Stayed 2 nights in Oct 2025