2/10 Terrible
Maria
Sep 2, 2025
I had never have had such a bad experience. I got there and front desk said they only had smoking rooms available. I had requested two queens and non smoking room because I had my kids. They did t even apologized, they only gave me the option either get a smoking room or cancel. I asked them if I could get a discount, they didn’t, they ended up given me a non smoikroom with a nice view but just a king bed and they sent me an extra small horrible bed that I could even notice the metal. My husband could sleep all night for it was so uncomfortable. I called in the morning to see if they could give me another room the next night, they said to call back after noon, to see if they would have one available . I decided to stay there or we would not be able to go to the river. Since moving from room to room takes time and I had to be waiting../ they never offer me something in exchange. Besides, the room was so dusty and the coffe machine looked like it was never cleaned..etc
Maria
Stayed 2 nights in Aug 2025