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Kalamazoo Hotel and Suites

2.5 star property
Hotel with free breakfast, near Wings Event Center

Choose dates to view prices

Photo gallery for Kalamazoo Hotel and Suites

Suite, 2 Queen Beds (Additional Living Area) | Down comforters, desk, laptop workspace, blackout drapes
Lobby sitting area
Front of property
Suite, 1 King Bed | Down comforters, desk, laptop workspace, blackout drapes
Indoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
3630 E Cork St, Kalamazoo, MI, 49001
  • Place, Wings Event Center
    ‪14 min walk‬
  • Place, Kalamazoo College
    ‪9 min drive‬
  • Place, Western Michigan University
    ‪9 min drive‬
  • Airport, Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Down comforters, desk, laptop workspace, blackout drapes

Standard Single Room

  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room | Down comforters, desk, laptop workspace, blackout drapes

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Kalamazoo

Located in Milwood, Kalamazoo Hotel and Suites is 1 mi (1.6 km) from Wings Event Center and within a 5-minute drive of Air Zoo. This hotel has 65 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Wings Event Center - 14 min walk - 0.8 miles
  • Kalamazoo Institute of Arts - 7 min drive - 4.7 miles
  • Kalamazoo College - 9 min drive - 5.5 miles
  • Western Michigan University - 9 min drive - 5.6 miles
  • Oasis Hot Tub Gardens - 10 min drive - 11.2 miles

Getting around

  • Kalamazoo Transportation Center - 10 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 5 min drive

Restaurants

  • ‪Circle K - ‬3 min drive
  • ‪Circle K - ‬3 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪One Well Brewing - ‬3 min drive
  • ‪Taco Bell - ‬13 min walk

About this property

Kalamazoo Hotel and Suites

Hotel with free breakfast, near Wings Event Center
At Kalamazoo Hotel and Suites, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pet friendly
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekends 5:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Ski lift privileges
  • Ski passes
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 75 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 24 2025 to November 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.00 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 20.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Kalamazoo
Holiday Inn Express Kalamazoo

Frequently asked questions

Is free cancellation available at Kalamazoo Hotel and Suites?

Kalamazoo Hotel and Suites provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do close to Kalamazoo Hotel and Suites?

This hotel is situated in Milwood within a short 19-minute walk of Wings Event Center. You'll also find Kalamazoo River and Air Zoo within a short drive.

Is parking available on site at Kalamazoo Hotel and Suites?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Kalamazoo Hotel and Suites have a casino at the property?

No, Kalamazoo Hotel and Suites doesn't have a casino.

Will I find an indoor pool at Kalamazoo Hotel and Suites?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 11:00 PM. Note though that pool facilities will be unavailable from October 24 2025 until November 30 2025 (subject to change).

What will couples enjoy most about a stay at Kalamazoo Hotel and Suites?

Couples staying at this hotel will appreciate amenities like a down comforter as well as an indoor pool and proposal/romance packages.

Does Kalamazoo Hotel and Suites have a hot tub?

No, this hotel doesn't have a spa tub.

Does Kalamazoo Hotel and Suites have a restaurant with a breakfast menu?

Yes, Kalamazoo Hotel and Suites serves free buffet breakfast on weekend mornings from its snack bar.

Will Kalamazoo Hotel and Suites allow pets to stay free of charge?

No, pets aren't allowed at Kalamazoo Hotel and Suites though service animals are welcome.

Does Kalamazoo Hotel and Suites have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Kalamazoo Hotel and Suites?

The closest major airport to Kalamazoo Hotel and Suites is Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.), which is 2.9 mi away (5 minutes by car).

Are there rooms with balconies at Kalamazoo Hotel and Suites?

No, there aren't any guestrooms with balconies at Kalamazoo Hotel and Suites.

Kalamazoo Hotel and Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 222 out of 677 reviews
Rating 8 - Good. 186 out of 677 reviews
Rating 6 - Okay. 102 out of 677 reviews
Rating 4 - Poor. 81 out of 677 reviews
Rating 2 - Terrible. 86 out of 677 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Tami

Liked: Cleanliness, staff & service
The rooms are clean, the staff were very nice; but the hotel needs updating. It was fine for what we needed, and the price was right for the product.
Stayed 2 nights in Sep 2025

2/10 Terrible

Cory Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Might be the worst hotel we've stayed at!

Spend the extra money and go somewhere else! The website for the hotel has been taken down recently, the main floor has been without a/c for the last year per front desk, which includes the breakfast area and workout area, the workout room had the key pad ripped out and wires exposed in the door, there isnt a snack/deli , the ice machine has been broken for the last month, we were told to go to the other hotel and use thiers, the pool stunk and was freezing-not heated, so no one swam, they do not have any washer/dryers-but they told us if we really needed to they could wash with their hotel laundry, hotel is non-smoking but our room stunk of cigarettes, opened the window on 3rd floor and there wasn't a screen in it, tub was gross, hair dryer broken, dirty bedsheets were replaced with the managers off her bed- they didn't have extra, room towels were the pool towels, the elevator doesn't have safety feature so it will close on you and kill you, the fire alarm went off multiple times at 1:15am because front desk didn't catch it in time- to turn off, usually goes off at 4am per them, homeless people sleeping outside, and the front desk told us most people walk in to check in, and turn around and leave.
Stayed 2 nights in Sep 2025

8/10 Good

Samantha

Traveled with partner
Liked: Staff & service
You get what you pay for. We just needed a bed to sleep in for a few hours so we weren’t expecting anything crazy. Bathroom (mainly the bathtub) was a bit dirty and bath towels were very old/used/thin. Staff was friendly when we checked in.
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Stayed 1 night in Sep 2025

2/10 Terrible

India

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst hotel ever!

This hotel is absolutely horrible. The staff was nice enough, but this place needs a lot of work and better housekeeping. There were stains all over the building and food crumbs all over the floor. The carpets are disgusting and the lamp shades are covered in stains and the outlets barely work. The bathroom sink was leaking all over the floor and at some point they remove the refrigerator from the room I was assigned, but they didn't clean the spot where they took it from. There was nothing but a thick, dusty scum left in its place. This was a last minute booking to visit my son, who is a freshman in college. There were no rooms available in the area because there were a good bit of events happening in the area and the hotels that were available, were price gouging ridiculously. I definitely will plan better next time, but by no means, will I ever stay at this place again.
Stayed 2 nights in Sep 2025

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clearly owned by a larger chain at some point. It has seen better days. It was run down and dirty. On the return to my room after being gone all day I discovered that my room door was not locked all day. The room key didn’t work as the door never locked. The room cleanliness was just ok. The bathroom shower head was old and leaking and the tub wasn’t clean. The staff didn’t help with the door not locking. They did not communicate or provide any kind of solution. Would not stay here again.
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Liked: Staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Elizabeth

Less than Average

The hotel was in need of many updates. There were not enough covers on the bed, nor enough pillows. The bathroom sink faucet sprayed water all over the sink. The bathtub looked dirty so I didn’t even attempt to shower.
Stayed 1 night in Sep 2025

4/10 Poor

Lida

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms arent very sound proof making it hard to sleep. The rooms also need to be updated. The bathroom looked old with a dirty shower curtain and mold on the ceiling. The general look of the place looks old and just not kept up but has potential. The fire alarm went off a few times as a fals alarm at 145 in the morning.
Stayed 1 night in Sep 2025

6/10 Okay

Carol

Disliked: Cleanliness, staff & service, property conditions & facilities
It is run down without nice amenities
Stayed 1 night in Sep 2025

6/10 Okay

LATRECE

Liked: Cleanliness
Ice machine was broken. Had to walk next door for ice. Fire alarm kept us up 15 minutes because someone kept using the side door at 3:00 AM. Other than these two issues everything was good.
Stayed 2 nights in Sep 2025

8/10 Good

Rudeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Ashley

Stayed 2 nights in Sep 2025

4/10 Poor

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Also the fire alarm was going off all night
Stayed 1 night in Sep 2025

6/10 Okay

Amber

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Door was not shut when we got there. We walked in and turned on the tv and it would not work. They said they were sending somebody up, but after an hour, we decided to go do other things around town. The staff was great. Just maintenance was super. So what fixing the issue.
Stayed 1 night in Sep 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
friendly staff, good price, close to the airport
Stayed 6 nights in Aug 2025

8/10 Good

Leroy

Stayed 1 night in Aug 2025

2/10 Terrible

Hunter

Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Edward

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Not a bad place to stay. However it could definitely used a lot more cleaning
Stayed 2 nights in Aug 2025

8/10 Good

Brittany

Liked: Cleanliness, staff & service, room comfort

Would stay again

The bed was great. We sleep very comfortably. The continental breakfast was lacking. We got down there in plenty of time but two of the three hot pans were empty. They had trouble with a breaker tripping in the kitchen causing a delay in the food. Overall it served its purpose very well the breakfast issue didn’t deter us. The staff was very accommodating. I would definitely stay again. Great price for a one night stay.
Stayed 1 night in Aug 2025

8/10 Good

Austen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For an economy hotel it was a great place to stay. Rooms were clean and quiet. The staff was very nice and friendly. I only had 2 complaints for the 2 night stay. The refrigerator in the room did not work at all. The free hot breakfast was awesome on Saturday morning. Sunday morning there was no breakfast, conveniently there's a Dennys just down the street. Overall a good economy hotel. It is possible that I would stay there again.
Stayed 2 nights in Aug 2025

2/10 Terrible

Amber

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lock didn’t work on door, dingy towels, overall run down and not like pictures.
Stayed 2 nights in Aug 2025

4/10 Poor

Stacey

Traveled with group
Disliked: Staff & service, amenities
convenience of getting closeness to our venue, night staff was unfriendly we were in a room we asked for bedding for fold out bed and the front desk lady snapped and said we have no pillows no blankets, she could have responded nicely in a customer service manner all we did was ask. I also had booked 2 rooms we never used the other room but since there were no pillows no blankets we borrowed a pillow and a blanket from the other room and returned it in the morning. ( that is all the other room 312 was ever used for which is crazy) the morning breakfast there was no coffee and no juice at 8:30 in the morning no syrup for the french toast just a empty container so we checked out and went to dennys. next time we will book a named hotel. there was a shooting next door also not a safe area
Stayed 1 night in Aug 2025

4/10 Poor

Markus

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Can’t recommend.

The hotel recently changed, so maybe it’s not surprise the staff isn’t organized and communicating. During a two night stay and late check out, we were surprised twice by room service entering the room while we inside. The towels were what we can only assume to be prison quality. The faucets are equipped with water savers that concentrate the spray so much, that the water splashes everywhere after hitting your hands. I am not sure why the king sized bed has three pillows on it? Overall, it seems like cost cutting measures got the best of this hotel, which still needs more renovations since changing brands/owners.
Stayed 2 nights in Aug 2025

4/10 Poor

Elizabeth

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room rug and bathroom were gross.
Stayed 1 night in Aug 2025

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