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Recent guest reviews

Nice rooms. Coffee shop was good. Employees were all very friendly.

Employees throughout the resort were polite and willing to help. The food and service at the Hard Rock Cafe were miserable.

I enjoyed the fact that it was kind of secluded. Not a lot of traffic and noise to contend with.

The pool attendant was a complete ass. Very nearly ruined our stay

Eric in the front desk was very rude..he had no customer service manners. Restaurants and arcades were closed. Despite those 2 unfortunate things, the rooms were very clean.

Front desk associate Eric was extremely rude and unprofessional. The manager came over to help and was extremely helpful and professional if it wasn’t for the manager I would of walked out and never stayed. I’ve never had an issue with staff before this occasion. Hotel overal was okay definitely not worth the price you pay to stay though.

Beautiful architecture and our hotel room was beautiful.

It’s a great property. The check in process was lengthy and not quick, which is a negative.

The price was way too high for the quality of the place.

Good Location,, great price, good food,and discount shopping close by

Our cousins who stayed with us did not get the room they where promised, several power outages caused delays in purchasing items, breakfast was cold when received, very old slot machines and poor payouts.

Great place it rocks !!!!!best casino ever. Staff is real cool nice room can smoke on 5 and 6

Great shower and comfty beds. Grest staff ready to help

Every one was so helpful. The valet service was great, My first time there, and didnt know any thing. Answered all my questions, when i checked out the lady at the front desk called the valet for my car and it was waiting for me when i went outside.Great service. The people inside the casino were so polite and helpful. My only regret was the slot machines are a little tight, but we didnt expect to win any way. We went to see the Terry Fator show and he was awsome. Bottem line we had a great time, thanks Four Winds Casino. Nick

They allow smoking inside so as soon as you walk up you can smell the over powering cigarette smell. They do have non-smoking hotel rooms that don't smell but your clothes and hair will just from walking from the lobby of your room. They had a band at night by the pool which was nice to have a place outside to hangout.

Clean, well run. Nice staff. Fun pool. Maybe they could use a few more card tables. We will definitely go again.

Wilson Road New Buffalo MI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Casino

Four Winds Casino New Buffalo is within 2 miles (3 km) of Four Winds Casino Resort – New Buffalo while other popular attractions such as New Buffalo Public Beach are within 3 miles (5 km). This 416-room, 3.5-star hotel welcomes guests with conveniences like a casino, an outdoor pool, and a 24-hour fitness center.


Dining

Enjoy dining at Hard Rock, one of 5 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6 AM to 11:30 AM.


Rooms

All 416 rooms provide iPod docks, refrigerators, and coffee makers. 40-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Free local calls, ironing boards, and desks are other standard amenities.


Property features

At Four Winds Casino Resort – New Buffalo, guests enjoy a casino, an outdoor pool, and a 24-hour fitness center. Free valet and self parking are available, and there's also a free area shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this adults-only hotel include 2 spa tubs, free WiFi in public areas, and 2 meeting rooms.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Studio Suite, 1 King Bed

1 King Bed | Sleeps 2

Junior Suite, 1 King Bed

1 King Bed | Sleeps 2

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Four Winds Casino Resort – New Buffalo

Everyone (11) Couples (11) Family (16)
4
Family Partner Couples

Nice rooms. Coffee shop was good. Employees were all very friendly.

By , from Chicago on Aug 27, 2020

Review comment responded on Aug 28, 2020

Hi Whiteflower, Thank you for taking the time to write a review. We will share your comments with our team. Have a wonderful day and thank you for choosing to stay at Four Winds Casino.

3
Partner Couples Friends

Employees throughout the resort were polite and willing to help. The food and service at the Hard Rock Cafe were miserable.

By , from Fort Myers, Florida on Aug 7, 2020

Review comment responded on Aug 7, 2020

Thank you for your review and for choosing to stay at Four Winds Casino. We will share your comments with our team and would like to learn more about your recent visit. Could you please send us your players card number, best contact information, and a summary of your recent dining experience? Have a wonderful day.

4
Partner Couples

I enjoyed the fact that it was kind of secluded. Not a lot of traffic and noise to contend with.

By , from Brownsburg, In. on Jul 21, 2020

Review comment responded on Jul 22, 2020

Hi Don. Thank you for taking the time to write a review. We are glad you enjoyed your visit and will share your comments with our team. Have a wonderful day.

5
Everyone

The pool attendant was a complete ass. Very nearly ruined our stay

By on Jul 20, 2020

Review comment responded on Jul 20, 2020

We appreciate all feedback to better improve our customer service and thank you for providing the information so we can provide improved training opportunities.

4
Family Family

Eric in the front desk was very rude..he had no customer service manners. Restaurants and arcades were closed. Despite those 2 unfortunate things, the rooms were very clean.

By on Jul 15, 2020

Review comment responded on Jul 15, 2020

We appreciate all feedback to better improve our customer service. Thank you for providing the information given so that we can provide improved training opportunities. Thank you for choosing Four Winds Casino!

2
Family Partner Couples Family

Front desk associate Eric was extremely rude and unprofessional. The manager came over to help and was extremely helpful and professional if it wasn’t for the manager I would of walked out and never stayed. I’ve never had an issue with staff before this occasion. Hotel overal was okay definitely not worth the price you pay to stay though.

By , from New buffalo Michigan on Jul 13, 2020

Review comment responded on Jul 13, 2020

We appreciate all feedback to improve our customer service and we thank you for providing us with this information so we can provide improved training opportunities. Thank you for choosing Four Winds Casino.

4
Partner Couples

Beautiful architecture and our hotel room was beautiful.

By on Jun 22, 2020

Review comment responded on Jun 24, 2020

We appreciate your feedback and thank you for choosing Four Winds Casinos.

4
Family Business Business

It’s a great property. The check in process was lengthy and not quick, which is a negative.

By , from Detroit on Feb 13, 2020

Review comment responded on Feb 17, 2020

Thank you for taking the time to leave us a review, it is greatly appreciated! We will pass this on to the appropriate department. - FW

3
Friends

The price was way too high for the quality of the place.

By on Jan 20, 2020

Review comment responded on Jan 20, 2020

We appreciate your feedback and we will share it with our staff. Thank you for choosing Four Winds Casino!

5
Everyone

By on Nov 18, 2019

Review comment responded on Nov 19, 2019

Thank you for your review and for choosing to stay at Four Winds Casino. Have a wonderful day.

Four Winds Casino Resort – New Buffalo

11111 Wilson Road, New Buffalo, MI 49117
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