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ParkShore Resort

2.0 out of 5.0

Recent guest reviews

Disappointing,pool was freezing,breakfast was minimal and stairway dirty..Overpriced for what pictures are shown.

Front desk was friendly and helpful but property needs work. Bed was uncomfortable, pillows were thin, towels were dingy, shower spray was weak, TV was tiny. Took my kids to the pool - we had to go to back to the front desk to sign out towels then check them back in at the front desk after we were done swimming. Just not up to today's standards.

Beach is awesome; road is noisy. Food at the restaurant was great!! Staff was awesome, very accommodating and friendly.

Room heater was loud and made sleeping difficult.

Great beach for a family vacation! We loved happy hour too.

I searched online for a hotel in the Traverse City area for my husband and myself as we were having a few days vacation and thought upper Michigan would be a nice place. In reading the other reviews of this hotel I noted that they were mixed but thought I would take a chance. Sadly, I was disappointed - and that was with taking my Diva attitude down considerably. Our room was on the 2nd floor and we faced the parking lot - which was fine but there was no balcony and the front awning/cover of the hotel obstructed most of our window. The room was showing its age and looked rather worn out. Our bed was king size as requested and came with four pillows but they were the saddest pillows EVER! They were about the size of a throw pillow for a chair and just as hard. I know that pillow plumpness is a personal thing but the size was ridiculous. The hotel offered a hot buffet breakfast in the morning at $7.99 per person but only $5.99 if you were a hotel guest. As the hotel did have a restaurant I presumed that the breakfast would be fairly good. However, for me and my husband it was not. Everything seemed to be very cheaply done with plastic plates, cups and utensils. The french toast was soggy and chewy. The bacon had seem better days and the scrambled eggs were gray. I stuck to a self-toasted bagel and some cold cereal to be on the safe side and my husband tried the other selections so the comments are his. So even for $5.99 it was not good at all! For the remainder of our stay we went out to breakfast and had great food for just a bit more money. When we went down to breakfast we had put our do not disturb sign on the door so that when we came back we would not interrupt having our room cleaned. We then went out around 11:30 and removed the sign but when we returned at the end of the day our room had not been touched. I asked at the front desk if we missed having our room done due our not leaving until 11:30 and was told that no we should have still had our room taken care of as the staff don't leave until around 2:00 or so and should have come back. But it was noted and the next few days were fine. Although, I tried using the hair dryer the next morning and it died so I left I note for housekeeping. When we returned our room was clean, my note was still there but the dryer still didn't work. On our way out later I mentioned it to the front desk staff asking if housekeeping had let them know and they said that they hadn't been advised but would take care of it - which they did by the time we returned. Perhaps my mistake was thinking housekeeping would pass my message along were as I should have advised myself. The hotel was on a beach which was very nice with plenty of lounge chairs but no shade anywhere - make sure you bring your own shade umbrella if too much sun is an issue. I thought that we got a deal but for the monies paid I was very disappointed and next time will check out something along the lines of a regular hotel not a resort. Which is where another couple that we met stayed and they said it was much better than how ours sounded. While I thought I was booked a resort facility for our vacation I was pretty disappointed. And yes, I have stayed in plenty of lower cost hotels so I'm not such a diva. Perhaps for others this place would be great - especially with children with the beach right there. The water and sand were very clean so it was a nice beach area. I would be very hesitant to recommend this hotel to others unless I knew what their expectations would be.

We had a wonderful time. The staff of the hotel was all excellent!! The view from our room of the bay was beautiful!!

Loved it, even though it was the coldest weather possible!

we had and awesome time staff was nice had a great time looking for a weekend go to the park shore resort

hotel and staff were great quick check-in nice restaurant and lounge with live entertainment

Used my rewards for room which was awesome price to stay. Balcony open to the beautiful waters of Grand Traverse Bay. Ideally located to get to shopping, dining and casino. Casino pick up at the hotel. Great bar and music at night. Would stay again!!

We spent 3 nights at the Parkshore. The room was clean and comfortable and the staff very helpful. The location is just outside of the bustle of downtown Traverse City which was just where we wanted to be. Added bonuses were the indoor pool and hot tub and the restaurant/bar. Happy hour prices were great and the food was good. We'd go back!

Very nice hotel and staff. Has a bar/restaurant attached if you desire. Some rooms overlook the bay on Lake Michigan which is beautiful!

Nice place and staff was very friendly and helpful but had some fruit flies in the room :(

Room was ok, bathroom had some mold but for the price I was happy. Great view of the bay. Very friendly and accommodating staff.

I thought the room was very nice, though they really need to pay attention to the slider that overlooks the bay. It was not working properly. also the coffee pot could be larger, a small one took over an hour to brew 4 cups. I loved that our room overlooked the Bay but loud conversations into morning, don't know if they were from the bar or not. Though their restaurant was average the food was wonderful. I had salmon and my husband had a new York stripe. I would stay there again but probably not for a romantic getaway. The pool area was nice, and staff pleasant. Breakfast was additional charge so we opt to go somewhere else. rooms and hallways well kept.

Friendly staff, perfect waterfront location, a little outside the downtown area but well worth it. The beds were very very comfy as well! The bar was fun with a live DJ and the pool is nice too, but I liked being right on the beach with great fire pits and benches there too!

The hotel was ok... What bothers me is when I booked this I used the promo code and my or bucks to get a139 a night "discounted" rate. When I arrived at the hotel I discovered your discounted rate was actually the normal price for the room. I'm obviously disappointed and feel a little deceived. I

The hotel and beach were wonderful. The staff and proprietors were fabulous! It was a laid back fun atmosphere that I totally enjoyed! The weather and all the fun things to do on the area made it a perfect get away.

Besides its convenient location, there's nothing to make this place stand out. The rooms are outdated as is the decor. Better to stay at a nicer place and drive to the beach.

Room options

Standard Room

King 1 | Sleeps 3

Standard Double Room

Queen 2 | Sleeps 5

Deluxe Room

Queen 2 | Sleeps 5

Premium Studio Suite, 1 King Bed, Beach View

King 1 | Sleeps 2

Guest reviews for ParkShore Resort

Everyone (4) Couples (98) Business (14) Family (44) Friends (15) Other (7)
2

disappointing

Everyone

Disappointing,pool was freezing,breakfast was minimal and stairway dirty..Overpriced for what pictures are shown.

By on Apr 5, 2017

2

friendly staff, property needs updates

Everyone

Front desk was friendly and helpful but property needs work. Bed was uncomfortable, pillows were thin, towels were dingy, shower spray was weak, TV was tiny. Took my kids to the pool - we had to go to back to the front desk to sign out towels then check them back in at the front desk after we were done swimming. Just not up to today's standards.

By , from Michigan on Nov 1, 2016

Review comment responded on Nov 7, 2016

Thank you for sharing your experience we value your opinion, comments, and suggestions they help us to make positive changes and improvements here at the hotel. I apologize that we did not meet your expectations and we will try and rectify these issues. I do hope that you will allow us another opportunity to better serve you in the future.

4

beachfront stay

Everyone

Beach is awesome; road is noisy. Food at the restaurant was great!! Staff was awesome, very accommodating and friendly.

By , from Michigan on Apr 19, 2016

4

nice hotel by beach

Everyone

Room heater was loud and made sleeping difficult.

By on Apr 5, 2016

5

great beach

Families

Great beach for a family vacation! We loved happy hour too.

By on Sep 5, 2015

2

rather disappointing overall

Couples

I searched online for a hotel in the Traverse City area for my husband and myself as we were having a few days vacation and thought upper Michigan would be a nice place. In reading the other reviews of this hotel I noted that they were mixed but thought I would take a chance. Sadly, I was disappointed - and that was with taking my Diva attitude down considerably. Our room was on the 2nd floor and we faced the parking lot - which was fine but there was no balcony and the front awning/cover of the hotel obstructed most of our window. The room was showing its age and looked rather worn out. Our bed was king size as requested and came with four pillows but they were the saddest pillows EVER! They were about the size of a throw pillow for a chair and just as hard. I know that pillow plumpness is a personal thing but the size was ridiculous. The hotel offered a hot buffet breakfast in the morning at $7.99 per person but only $5.99 if you were a hotel guest. As the hotel did have a restaurant I presumed that the breakfast would be fairly good. However, for me and my husband it was not. Everything seemed to be very cheaply done with plastic plates, cups and utensils. The french toast was soggy and chewy. The bacon had seem better days and the scrambled eggs were gray. I stuck to a self-toasted bagel and some cold cereal to be on the safe side and my husband tried the other selections so the comments are his. So even for $5.99 it was not good at all! For the remainder of our stay we went out to breakfast and had great food for just a bit more money. When we went down to breakfast we had put our do not disturb sign on the door so that when we came back we would not interrupt having our room cleaned. We then went out around 11:30 and removed the sign but when we returned at the end of the day our room had not been touched. I asked at the front desk if we missed having our room done due our not leaving until 11:30 and was told that no we should have still had our room taken care of as the staff don't leave until around 2:00 or so and should have come back. But it was noted and the next few days were fine. Although, I tried using the hair dryer the next morning and it died so I left I note for housekeeping. When we returned our room was clean, my note was still there but the dryer still didn't work. On our way out later I mentioned it to the front desk staff asking if housekeeping had let them know and they said that they hadn't been advised but would take care of it - which they did by the time we returned. Perhaps my mistake was thinking housekeeping would pass my message along were as I should have advised myself. The hotel was on a beach which was very nice with plenty of lounge chairs but no shade anywhere - make sure you bring your own shade umbrella if too much sun is an issue. I thought that we got a deal but for the monies paid I was very disappointed and next time will check out something along the lines of a regular hotel not a resort. Which is where another couple that we met stayed and they said it was much better than how ours sounded. While I thought I was booked a resort facility for our vacation I was pretty disappointed. And yes, I have stayed in plenty of lower cost hotels so I'm not such a diva. Perhaps for others this place would be great - especially with children with the beach right there. The water and sand were very clean so it was a nice beach area. I would be very hesitant to recommend this hotel to others unless I knew what their expectations would be.

By on Jul 30, 2015

5

awesome trip

Families

We had a wonderful time. The staff of the hotel was all excellent!! The view from our room of the bay was beautiful!!

By on Jul 10, 2015

5

traverse city comedy festival

Couples

Loved it, even though it was the coldest weather possible!

By on Jun 18, 2015

5

weekend get a way with my wife

Families

we had and awesome time staff was nice had a great time looking for a weekend go to the park shore resort

By on Jan 21, 2015

4

short getaway

Couples

hotel and staff were great quick check-in nice restaurant and lounge with live entertainment

By on Jan 21, 2015