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Holiday Inn Express and Suites Kalamazoo West by IHG

2.5 star property
Hotel with free breakfast, in the vicinity of Western Michigan University

Choose dates to view prices

Photo gallery for Holiday Inn Express and Suites Kalamazoo West by IHG

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Terrace/patio
Exterior
Free daily self-serve breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Parking included

Explore the area

View in a map
1315 Westgate Drive, Kalamazoo, MI, 49009
  • Place, Oasis Hot Tub Gardens
    ‪3 min drive‬
  • Place, Western Michigan University
    ‪5 min drive‬
  • Place, Kalamazoo College
    ‪7 min drive‬
  • Airport, Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.4 out of 10
Very good
(36 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Corner (Accessible Tub)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(18 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Communications)

7.2 out of 10
Good
(5 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds (Additional Living Area)

  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Corner

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Kalamazoo

Located in Oshtemo, Holiday Inn Express and Suites Kalamazoo West by IHG is 2.9 mi (4.6 km) from Western Michigan University and within a 10-minute drive of other popular attractions like Kalamazoo College. This 105-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Oasis Hot Tub Gardens - 3 min drive - 3.1 miles
  • Crystal Woods - 4 min drive - 4.0 miles
  • Western Michigan University - 5 min drive - 2.7 miles
  • Kalamazoo College - 7 min drive - 3.6 miles
  • James W. Miller Auditorium - 7 min drive - 4.7 miles

Getting around

  • Kalamazoo Transportation Center - 14 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪Taco Bell - ‬19 min walk
  • ‪Steak 'n Shake - ‬13 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Panera Bread - ‬18 min walk

About this property

Holiday Inn Express and Suites Kalamazoo West by IHG

Hotel with free breakfast, in the vicinity of Western Michigan University
Guests of Holiday Inn Express and Suites Kalamazoo West by IHG have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,001 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 11:00 PM.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Kalamazoo West Hotel
Holiday Inn Express Kalamazoo West
Inn Express Kalamazoo West
Holiday Inn Express Suites Kalamazoo West
Holiday Inn Express Suites Kalamazoo West
Holiday Inn Express Suites Kalamazoo West by IHG
Holiday Inn Express Suites Kalamazoo West an IHG Hotel
Holiday Inn Express and Suites Kalamazoo West by IHG Hotel
Holiday Inn Express and Suites Kalamazoo West by IHG Kalamazoo

Frequently asked questions

Is free cancellation available at Holiday Inn Express and Suites Kalamazoo West by IHG?

Holiday Inn Express and Suites Kalamazoo West by IHG provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do near Holiday Inn Express and Suites Kalamazoo West by IHG?

This hotel is situated in Oshtemo, close to Oasis Hot Tub Gardens, James W. Miller Auditorium, and Waldo Stadium. You'll also find Kalamazoo Valley Museum and Kalamazoo Institute of Arts within a short drive.

Is parking available on site at Holiday Inn Express and Suites Kalamazoo West by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express and Suites Kalamazoo West by IHG have a casino on the premises?

No, Holiday Inn Express and Suites Kalamazoo West by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express and Suites Kalamazoo West by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 11:00 PM.

What do couples enjoy most about Holiday Inn Express and Suites Kalamazoo West by IHG?

Couples will appreciate amenities like an indoor pool, a 24-hour fitness facility, and free breakfast at this hotel.

Does Holiday Inn Express and Suites Kalamazoo West by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express and Suites Kalamazoo West by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express and Suites Kalamazoo West by IHG offers free self-serve breakfast each morning though there is no restaurant.

Does Holiday Inn Express and Suites Kalamazoo West by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express and Suites Kalamazoo West by IHG though service animals are welcome.

Does Holiday Inn Express and Suites Kalamazoo West by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Holiday Inn Express and Suites Kalamazoo West by IHG?

The closest major airport to Holiday Inn Express and Suites Kalamazoo West by IHG is Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.), which is 10.2 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express and Suites Kalamazoo West by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express and Suites Kalamazoo West by IHG.

Reviews

Holiday Inn Express and Suites Kalamazoo West by IHG Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 405 out of 784 reviews
Rating 8 - Good. 173 out of 784 reviews
Rating 6 - Okay. 86 out of 784 reviews
Rating 4 - Poor. 61 out of 784 reviews
Rating 2 - Terrible. 59 out of 784 reviews

Reviews

10/10 Excellent

Carla

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great Stay!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael, Munster

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay when we visit Kalamazoo. Clean and convenient. And the staff is always pleasant, helpful, and professional.
Stayed 2 nights in Aug 2025

6/10 Okay

Patrick

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Jennifer, Ridgeville

Liked: Cleanliness, staff & service
The pool was closed, ice maker on the floor was broken, same breakfast every morning. Otherwise it was a good experience.
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

6/10 Okay

MaryBeth

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Mark

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was hair all over the bathroom floor. We called to have them clean it. Did a poor job. Looked under head board behind mattress...skin flakes and god knows whatever else. Will never stay at a Holiday inn again.
Stayed 4 nights in Jul 2025

4/10 Poor

Ryan

Liked: Cleanliness, property conditions & facilities, room comfort

I wouldn’t recommend this hotel …

Room was clean. Staff was not friendly. Breakfast had signs that said no milk or juice but had a large amount of cereal containers. Rest of the breakfast was very bland as well as a lack of coffee .. Horrible breakfast…
Stayed 1 night in Aug 2025

6/10 Okay

Kara

Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great newer property in Kalamazoo. Clean and comfortable. Access road is wonky due to construction.
Stayed 1 night in Jul 2025

2/10 Terrible

Vyvian, Plymouth

Disliked: Cleanliness, property conditions & facilities
What can I say. When you enter the hotel the rug was dirty. Indifferent reception. Pool out of service. Poor breakfast. Bathroom floor dirty. Shower stall floor super slippery. Toilet wobbly. Mattress needs to be changed. Room smelled. In general we had a terrible experience. The worst HI Express experience we have had.
Stayed 2 nights in Jul 2025

8/10 Good

Lillian

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just okay

The room was spacious but I thought the bathroom could have been cleaner. Also, there was no hair dryer in the room. The breakfast was sub par and the coffee machine wasn’t working. Luckily, we could use the Keurig in our room.
Stayed 1 night in Jul 2025

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was good, efficient. But our room was a bit disappointing. You could tell it was new’ish, but you could also tell attention to detail in cleaning and upkeep was lacking. Dirt on the bathroom floor and the toilet paper roll was nearly about to fall out of the wall.
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was pleasant and helpful. The facilities were clean and up t o date.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in May 2025

10/10 Excellent

Stanley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice attention to details!
Stayed 1 night in Jul 2025

8/10 Good

norman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for families. Clean and spacious. Everything you need for good stop over
Stayed 1 night in Jul 2025

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Right price via a travel booking app!
Stayed 1 night in Jul 2025

8/10 Good

Dyllen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty typical Holiday Inn express stay. The breakfast left some to be desired considering ive stayed at their properties across the nation. Also this location is close to US131 but seculded from the main road. I observed a very suspicious Ford Taurus, with no license plate, sweeping the lot on 2 different occasion during my one night travel stop. Always be aware of your surroundings.
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Stayed 1 night in Jun 2025

8/10 Good

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not sure this is my choice to stay again

The room was a King suite. Bed was comfortable however high for a short person. Pool wasnt working so that was not expected. Breakfast started with sour chocolate milk . The waffle machine was broken. The rest was just ok. My banana i thought was just a little bruised but after biting into it the inside was rotten. I gave it a 4 cause room was nice and spacious and clean and comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The pool was under renovation but you had the option to walk next door to their other hotel to swim. The rooms are spacious and clean, but the bathroom had a very areas at the bottom of the shower that needed clean and the floor in the bathroom and shower floor were very slick when wet. We stayed on the first floor and it was very loud all night so, in the future we will request a different floor. The breakfast in the morning was the BEST, it offered a variety of food choices, very clean, very well maintained with food and the staff was super friendly and attentive. They had sausage,sauage gravy and biscuits,eggs,bacon,cinnamon rolls,coffee,milk,yogurt,juice,oatmeal,cereal and fruit. Very well stocked and an option for everyone.
Stayed 1 night in Jul 2025

2/10 Terrible

LA

Liked: Cleanliness
Disliked: Staff & service

Two people entered my room while I was sleeping

I’ve stayed at this hotel several times because I genuinely like it—but unfortunately, the management is consistently absent, and the staff is always changing. The main reason I’m writing this review is that two people—one of them from the front desk—entered my room unannounced at 11:30 p.m., which was extremely frightening. I reported the incident the next morning to Amanda at the front desk, who assured me the night would be credited to my Hotels.com account. That credit never came through. Since then, I’ve called and left two messages for Amanda, but I have received no response. This isn't the only issue I’ve had—there have been other problems over time, and there’s simply no follow-through from the management. It’s such a pity, because the hotel itself is nice and convenient.
Stayed 3 nights in Jun 2025

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