Clean and tidy, welcoming to customers! We love Holiday Inn.
Was first sent to a room that had not been cleaned. But after that, everything was fine. Comfortable bed and bedding
Nice new hotel. Well insulated; we were near the pool but didn't hear the noise from the pool area. Close to the highway but we didn't hear cars. The buffet breakfast was amazing!
We arrived late after a much longer drive than expected. When we got there I was so pleased that check in was quick and to see the hotel was very clean. This is so impotant to our family otherwise our allergies go crazy. We were very pleased! I wish we would've stayed another night.
Very friendly staff and clean facilities. They were also kid/family friendly and really made us feel cared for.
Liked no smoking or pets in a new facility. Hotel was very clean and breakfast was delicious.
Everything was TOTALLY GREAT... except two things. 1. The pool could have been a bit clearer and warmer 2. A hot tub!!!! They don't have one. But everything is very clean, brand new. I am handicap. They even have a zero entry large shower and everything in the bathroom is barrier free, with good detail in handrails and a vuikt in shower seat. The pool also has a seated lift for handicap entry.
Very nice, BRAND NEW, hotel! Some issues checking in
Holiday Inn Express and Suites Kalamazoo West places you within a 10-minute drive of popular sights such as Kalamazoo College and Western Michigan University. This 105-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.
Free self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Holiday Inn Express and Suites Kalamazoo West's 105 rooms provide microwaves, refrigerators, and coffee makers. 50-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Safes, ironing boards, and desks are other standard amenities.
Guests of Holiday Inn Express and Suites Kalamazoo West have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Clean and tidy, welcoming to customers! We love Holiday Inn.
Was first sent to a room that had not been cleaned. But after that, everything was fine. Comfortable bed and bedding
Nice new hotel. Well insulated; we were near the pool but didn't hear the noise from the pool area. Close to the highway but we didn't hear cars. The buffet breakfast was amazing!
We arrived late after a much longer drive than expected. When we got there I was so pleased that check in was quick and to see the hotel was very clean. This is so impotant to our family otherwise our allergies go crazy. We were very pleased! I wish we would've stayed another night.
Very friendly staff and clean facilities. They were also kid/family friendly and really made us feel cared for.
Liked no smoking or pets in a new facility. Hotel was very clean and breakfast was delicious.
Everything was TOTALLY GREAT... except two things. 1. The pool could have been a bit clearer and warmer 2. A hot tub!!!! They don't have one. But everything is very clean, brand new. I am handicap. They even have a zero entry large shower and everything in the bathroom is barrier free, with good detail in handrails and a vuikt in shower seat. The pool also has a seated lift for handicap entry.
Thank you for your wonderful feedback, we are very pleased that the hotel was very accommodating your needs. I personally have brought your concerns about the pool to the chief engineer.