Clean
Excellent downtown location, however hotel was dated. They were overbooked so we did not get the room we reserved. Front desk was oddly unapologetic. Our first room smelled strongly of stale cigarette smoke. They tried to get a rollaway bed in the too small room and house keeping suggested it might be against fire code. We asked to move rooms and thankfully our next one smelled cleaner. Overall the rooms need to be updated with improved finishes. I was disappointed with our stay.
We saw Kalamazoo in a different light. What a fantastic view. The hotel room was to die for. The only thing that we didn't like was the limited hours on the pool and the hot tub as they closed at 7:00 p.m. There was also no breakfast in the morning.
Very nice hotel with large rooms and located near lots of unique bars & restaurants.
Great location. It’s a mini mall with great surrounding restaurants. The staff was super friendly. No street parking. Only option is to pay overnight. The sink and shower desperately needed to be replaced. Found some hairs in different places and a super stained chair. Other than that, the bed isn’t very comfortable but it will do. Overall it’s fine
It’s a nice hotel it’s in the downtown area and there are restaurants and other amenities nearby so I like that. What I did not like is the fact that daily parking cost $20 unlike other hotels the area where the parking is free
The pool and hot tub were great! I wish the single bed room we stayed in had a couch rather then the 2 chairs.
My King Bed room was really small and the air conditioner did NOT cool the room. Very disappointed for the price.
I found items in the room that did not belong to me.
We liked everything about the hotel and the location which was what we were looking for, a hotel within walking distance to breweries etc... HOWEVER, the night bartender at Old Burdicks was extremely rude to us. we were celebrating my husbands 50th birthday with 3 other family members. not like we were beligerent and wasted. She was unprofessional and her customer services was very lacking. her name escapes me right now.
$60 for vallet parking is a complete rip off and should have been stated up front. I have never paid that much to park my car over night and it left a bitter taste in my mouth for the otherwise great stay.
Located in Kalamazoo Central Business District, Radisson Plaza Hotel at Kalamazoo Center is adjacent to Kalamazoo Valley Museum and within a 5-minute walk of other popular sights like Kalamazoo State Theatre. This 340-room, 3.5-star hotel welcomes guests with 4 restaurants, a full-service spa, and an indoor pool.
Enjoy dining at The Morning Dish, one of 4 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.
Radisson Plaza Hotel at Kalamazoo Center's 340 rooms are air-conditioned and provide refrigerators, coffee makers, and free local calls. 37-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include safes, ironing boards, and desks.
Guests of Radisson Plaza Hotel at Kalamazoo Center enjoy a full-service spa, an indoor pool, and a gym. Parking is USD 20 per day (USD 30 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a spa tub.
Clean
Excellent downtown location, however hotel was dated. They were overbooked so we did not get the room we reserved. Front desk was oddly unapologetic. Our first room smelled strongly of stale cigarette smoke. They tried to get a rollaway bed in the too small room and house keeping suggested it might be against fire code. We asked to move rooms and thankfully our next one smelled cleaner. Overall the rooms need to be updated with improved finishes. I was disappointed with our stay.
On behalf of the Radisson Plaza Hotel and Suites, I am so sorry to hear that you were disappointed in your stay! In regards to the hotel being dated, we are actually in the process of remodeling our entire hotel right now! Hopefully soon it will be much more modern feeling! I am so sorry to hear about the issues with your room, though! I would love to hear more about it and make things right! Feel free to call the main hotel number and ask for me, I would love to chat about it! Thank you!
We saw Kalamazoo in a different light. What a fantastic view. The hotel room was to die for. The only thing that we didn't like was the limited hours on the pool and the hot tub as they closed at 7:00 p.m. There was also no breakfast in the morning.
Thank you so much! We love Kalamazoo and are so glad to hear you got a chance to see how great it is! :)
Thank you so much!
Very nice hotel with large rooms and located near lots of unique bars & restaurants.
Thank you so much Pepper, we loved having you! :)
Great location. It’s a mini mall with great surrounding restaurants. The staff was super friendly. No street parking. Only option is to pay overnight. The sink and shower desperately needed to be replaced. Found some hairs in different places and a super stained chair. Other than that, the bed isn’t very comfortable but it will do. Overall it’s fine
Dear Emily, I was so happy to hear that you had a good time overall with us! Our staff genuinely loves connecting with our guests! Thank you for the feedback as well so I can pass this along to housekeeping and get it addressed! If you are ever in Kzoo again please give me a holler, I will make sure everything is perfect for you!
Thank you so much for the review! We hope to see you back again!
Thank you so much for the review! We hope to see you again soon!
It’s a nice hotel it’s in the downtown area and there are restaurants and other amenities nearby so I like that. What I did not like is the fact that daily parking cost $20 unlike other hotels the area where the parking is free
Thank you so much for the kind review! We hope to see you again soon!
Thank you so much for the review! We hope to have you back again soon!
Thank you so much! We hope to see you again sometime!