Red Roof Inn Kalamazoo West - Western Michigan U

The people there. Smells like cigarettes and weed everywhere even though I was in a non-smoker room. Trash was ALWAYS full and it was scattered everywhere. Bathroom door was broken. Asked for toiletpaper many times and still didn’t get them.

Door had no seal and opened on first floor to parking lot and people were coming and going loudly till 3 am on a Tuesday.

The whole place had trash everywhere. No batteries in the remote. No cover over the heater. Curtains trashed. Carpet wet in spots. Would not stay here again and definitely would not recommend!

Nice motel for the money. The fridge and microwave are nice. Large iron and board. Plus a hairdryer.

This is a well managed establishment. The staff has great hospitality skils

Red Roof Inn is one of my go-to places for an affordable place to stay when I won't have a lot of time to kill in the room. Basic necessities.

Red Roof Inn is good for what it is-a basic and affordable place to stay. This location is very close to everything you could possibly need and has quick access to the highway.

Convenient location for our needs. Have stayed there in the past. Property has become very run down. Room was not clean, there was no bathroom tissue in the room, the holder for it was on the floor behind the toilet. The smoke detector was hanging off the wall. Part of the ceiling was loose. The rim around the handle to move the water from tub to shower was not connected to the wall. The phone was so dirty I would not even touch it to set up a wake up call. When I moved it, there was dirt under neath it.

Parking lot was in poor shape with several LARGE potholes. The cover to our air conditioner/heater was broken and rattled when in use.

I was put in a handy-cap room which I had not asked for. The room had a strong smell which go into my clothes and I had to get them cleaned. The rent was way more than this kind of room deserved.

Staff was rude, crude, and not helpful. Rooms were poor quality and dirty. Staff refused to reimburse me for my cancelled dates. Terrible service.

Smells like smoke and bad environment. Do not bring your families.

Stayed three nights for a family reunion, and it was centrally located to my family. Arrived at night, and there were people smoking and drinking in front of the rooms everywhere. It was 11 something at night, and lots of loud people drinking and walking all over the place. I had not know it was a weekly/monthly optioned hotel so want to earn others. Got into the room, and it smelt like smoke, comolete with ashes in the trash can in the bathroom. TV remote way sticky, and missing battery cover. Took everything with me in the morning, as did not feel safe leaving them there. Tried to check out two days early, as I was very disappointed. They told me since I prepaid on this site, that they would could not refund the next two days fares. Then after telling me I would not get my money back, they asked if I was checking out that morning and forfeiting my money for the following days. I told them since they would not refund me, that I would clearly be staying. I was not going to pay them almost $200 for the next two nights for nothing, plus let them make double the fare by renting my room to someone else. I stayed the next two nights, continung to take my stuff with me in the days. The Internet was constantly having issues, the bed was not comfortable, and also was shorted towels. There were a few other hotels around it, and I recommend others to stay at one of those.

We checked in and went to our room. The smell of smoke in our non smoking room was bad. There were cigarette burns in the comforter. When we pulled back the comforter there were pubes in the bed. I tried to call the front desk and the handset did not work but the speaker phone did. I took pictures and will post. They did have us change rooms. The second room at least smelled better and looked clean. My wife got up and took a shower in the morning and when she pulled the curtain there was a dry dirty wash rag hanging on the curtain rod. I have stayed at Red Roof Inns before and I know it’s not the ritz, but I do at least expect it to be clean. This was the worst hotel experience I have ever had. The front desk clerk told me that he would have the GM call me three days later I still have not heard from them.

There were soda stains on much of the furniture and bed spread and general room cleanliness was not ideal. The check-in staff was quite friendly and general attitude of the staff was positive.

very nice room with fridge and microwave. Clean and comfortable. I would stay again. Decent price.

Body itching after shower. Toilet nasty phone not working ice bucket dirty bugs near door and inside. Worst stay at red roof won't recommend hotel to no one