My overall experience was pleasant except for the noise from maybe air in a pipe behind the bathroom there was a loud noise sounded like something scraping over a floor it seemed to happen after any use of sink or toilet in my room and possible other rooms because I heard it through the night but the room was clean and staff very friendly and pleasant
Staff were not welcoming in the slightest. Even though restaurant states it is open til 10pm, we couldn’t order food at 9:23pm. Lack of towels and pillows in double rooms. Dirty. Nothing is vacuumed and wiped down nicely - crumbs and marks noticeable everywhere. Pool area a mess. We were given wrist bands to wear - seems like we were the only ones that had them on, and the pool area was CROWDED without a single wrist band in sight. Dirty floors. No microwave in room. The worst tissues and toilet paper - sandpaper. For $200 a night we were extremely disappointed.
Our stay was great, we stayed one night to attend the Mac & Cheese Festival in Kalamazoo, the beds were extremely comfortable, haven’t gotten a good nights sleep like that in awhile!
We walked in to a great pair of gals at the front desk. The hotel is up to date clean and inviting. The room was comfortable clean and had everything we needed. The only thing I noticed was the rusty ting to some of the towels but they were clean so to no problem.
The hotel is in great condition following a recent major renovation. My only complaint was the front desk staff. After checking in we arrived at our room to find it was not the one king bed room that we had reserved and instead had two double beds and no sofa. I returned to the front desk and was told that because we booked through Orbitz the room type was not guaranteed. This has never been a problem and I couldn't find anything to support her claims and neither could she. It was disappointing to have selected a specific room type and be told that it wasn't available purely because of who we booked through.
Nice place. Clean. Nice staff. Beautiful room and pool
Waited in line for 20 minutes to check in, only one desk clerk working. Mind you, this was 4:45pm. Lobby was full of people who had checked in but no rooms were available. By the time I checked in, still no Kings available for which I had reserved. I opted for a double that came available that I’m sure people in the lobby were waiting for. Total chaos and crazy to think that on a Saturday night no rooms would be available at 5:00!!!
Everything was perfect until 10pm at night when I tried to turn the heat on and nothing but cold air came out....it was freezing. I felt it was to late to inform the front desk.
Nice place, friendly staff, clean efficient rooms. Absolutely no negatives.
this is our fifth time coming to this holidome. we were still very happy with the hotel. we love the pool,hot tub,game room, and great staff. we would definetly return on our next family getaway.
Needed to get away from everyday life...spent ssometime in the. Hot tub which.was awesome then went to the pool-that could have been just s tad warmer-ate dinner at the hotel restaurant food was very good. Room was clean and bed was comfotable.hotel is located near several stores and restaurants. Easy on and off US 131.
I went to kalamazoo to visit my girlfriend thats why I got a hotel with an indoor pool. I was not informed nor was it anywhere on the website that it would be $20 a person in the pool area. When we got in the pool area we noticed that everyone did not have on a bracelet. Then the pool closed 2 hours earlier than said on all postings thru the hotel so was kinda upset with my over all stay other than that the hotel was clean a
Got in kind of late, so it was basically just a place to sleep. Again, even a basic continental breakfast would have been appreciated (for the price, I would expect that much).
swam, hot tub slept
Delta Hotels by Marriott Kalamazoo Conference Center places you within a 15-minute drive of popular attractions such as Air Zoo and Waldo Stadium. This 182-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi. It's connected to the convention center in central Kalamazoo and also close to Western Michigan University.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a cocktail bar. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 11 AM.
50-inch LCD TVs come with pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls. Change of towels is available on request.
At Delta Hotels by Marriott Kalamazoo Conference Center, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a spa tub, a conference center, and a 24-hour business center.
My overall experience was pleasant except for the noise from maybe air in a pipe behind the bathroom there was a loud noise sounded like something scraping over a floor it seemed to happen after any use of sink or toilet in my room and possible other rooms because I heard it through the night but the room was clean and staff very friendly and pleasant
Staff were not welcoming in the slightest. Even though restaurant states it is open til 10pm, we couldn’t order food at 9:23pm. Lack of towels and pillows in double rooms. Dirty. Nothing is vacuumed and wiped down nicely - crumbs and marks noticeable everywhere. Pool area a mess. We were given wrist bands to wear - seems like we were the only ones that had them on, and the pool area was CROWDED without a single wrist band in sight. Dirty floors. No microwave in room. The worst tissues and toilet paper - sandpaper. For $200 a night we were extremely disappointed.
Asmir, we deeply apologize for your experience. Please contact the hotel directly so we can make this right for you. Thank you.
Our stay was great, we stayed one night to attend the Mac & Cheese Festival in Kalamazoo, the beds were extremely comfortable, haven’t gotten a good nights sleep like that in awhile!
Brandi, thank you for the positive feedback. Please stay with us again soon!
We walked in to a great pair of gals at the front desk. The hotel is up to date clean and inviting. The room was comfortable clean and had everything we needed. The only thing I noticed was the rusty ting to some of the towels but they were clean so to no problem.
Jodie, thank you for your positive feedback. We will share this feedback with the team and hope to see you again soon!
The hotel is in great condition following a recent major renovation. My only complaint was the front desk staff. After checking in we arrived at our room to find it was not the one king bed room that we had reserved and instead had two double beds and no sofa. I returned to the front desk and was told that because we booked through Orbitz the room type was not guaranteed. This has never been a problem and I couldn't find anything to support her claims and neither could she. It was disappointing to have selected a specific room type and be told that it wasn't available purely because of who we booked through.
We deeply apologize for your experience. Thank you for bringing this concern to our attention.
We apologize for your experience, with some more information we would be happy to make this right for you. Thank you.
Thank you so much for the positive feedback. I have shared this information with my team and we look forward to hosting you again soon!
Thank you for the feedback regarding your most recent stay. We hope to see you again soon.
Nice place. Clean. Nice staff. Beautiful room and pool
Thank you for staying with us and for your honest feedback. Can't wait to see you again!
Thank you for staying with us during your visit to Kalamazoo. We are glad we were able to accommodate you and have a clear and orderly room. I will check into the maintenance issue you references, I can't sleep with excess noise so I understand completely. Hope to see you again in the future.