The desk attendant was very unprofessional, he also threatened to call the police and have me removed from the property, because I returned to the counter and calmly explained that not only should you not make race based accusations, even though he continued to do so, after I clearly was not happy with the tone or direction he wanted to steer the interaction. I was told to shut up! I will never return to this location again
Very nice staff however both mornings there was no juice and they said there would be a hot breakfast buffet.
My bathroom had hair on the tub and toilet. Other than that it was good.
The Towels and the blankets were soft, heavy, and exactly what I like. The front desk staff, night shift, 10/24/2019 was very friendly.
Pool was nice. Marijuana smell in hallways is never pleasant!
WE ARRIVED AT 11:OO PM ON JULY 21, CHECKIN WAS OK. WHEN WE ENTERED ROOM THE TOLIET WAS RUNNING SO LOUD! WE COULD HEAR IT IN BED. WE KNEW IF WE REPORTED IT THEN IT WOULD NOT BE FIX AND THEY TOLD US THERE WHERE NO OTHER ROOMS AVAILABLE. I REPORTED IT IN THE MORNING AND WAS TOLD NO ADJUSTMENT OF THE BILL COULD BE MADE BY CLARION, I WOULD HAVE TO CONTACT ORBITZ,WHICH I AM REQUESTING COMBENSATION FROM ORBITZ AT THIS TIME. PLEASE RESPOND TO ME AT carol.gillis@comcast.net or call 586 725 9347( I would like a call.) THE CARPET WAS NOT CLEAN AND THE SINK WAS STAINED.
My stay was alright even though the people who live in the hotel are VERY rude. Had a couple of people say fat people aren’t to wear bikinis and I’m pregnant !! Who says that ? And who gave them the right to judge my body ? I won’t go back there ever again.
Staff was great and room was fine. Location is fine for business or just a quick night's stay. Not much nearby.
Bedbugs like pollution in room 205 guy at the front desk wasn't surprised.
Quick trip to kalamazoo. Slept great. Comfy clean bed. Good breakfast. Friendly staff
Visiting Kalamazoo and wasn't looking to spend a lot. Very clean, nice room atmosphere, I was happy with my stay but the front end and housekeeping staff seemed more interested in other things besides guests. Housekeeping constantly blocking halls and felt like an inconvenience just trying to get to my room, front end loved asking how I was doing as I was passing through the lobby but frequently had to wait for someone to show at the desk.
Stayed here as a stopping point between Chicago and Ann Arbor. Near the highway exit and plenty of restaurants.
Stayed overnight for a conference in town next day. It's a good 10-15 minutes from where I needed to be but was able to get for cheap with travel rewards. Took about 15 minutes to check in due to computer system failure. Room was comfortable and clean enough. Coffee maker but no microwave or fridge. Able to get a quiet night's sleep. Did not check out breakfast. Some renovations going on.
Clarion never more....This is suppose to be a 3 star hotel...Not...It was such a disappointment. The staff at the front desk for assistance was marginal. The continental breakfast was horrific! They had busquets and gravy that looked like it had sat there for days! did not touch that...The eggs, if you want to call them that were these dried out looking yellow patties...did not touch that, The fruit was a joke, only oranges, one was moldy, another felt like someone played baseball with it and the other was green. they only had one selection for yogurt. the selection of cereal was ok. bottom line, do not stay here...
We had a good experience at this hotel. Arrived late (10pm) and the staff was great! Very friendly and accommodating. Room was clean and comfortable. Free breakfast was a little sparse though. May be because they had a bit of renovations underway, but they didn't even offer fruit with breakfast.
The staff was very helpful when we checked in at 6:30 pm. Desk manager was quick and efficient. The only problem was that housekeeping did not leave fresh bath towels when room was cleaned. The housekeeper did leave a note. When I went to the front desk, I was provided with pool towels. The breakfast was great. All in all, it was a pleasant stay.
It was a full house this weekend and still the staff was very friendly.
Very clean..great location. Would visit again very soon I hope
A great place to stay in its price range, except two items. Breakfast hot items were "below average". Stayed on the 3rd floor and was told they are the newest rooms in the hotel. Found mold at the bath sink overflow drain and under the rim. Told front desk upon leaving first morning and when returned someone had poured bleach in main drain of sink, missing the rim and the overflow, AND missing the fact that Bleach is NOT recomended, or specified, for Mold clean-up. A very simple cleaning/inspection protocol would solve this problem. Otherwise a quitet, nicely kept building. WOuld recommend if the mold problem was addressed.
We were going to a family party in Kalamzoo and I chose this Best Western and it was an excellant choice! The girl at the front desk on arrival was so friendly and nice! Facilities were very clean. The room was very clean! Bed was really comfortable! We were meeting family for breakfast but I went into the free breakfast to check it out and it looked wonderful! Cereals, juice, milk, coffee, sausage, biscuits and gravy, eggs....too much to mention! Made me a little sad we had plans! I plan on staying here next year on our return visit! Thanks!
Located within a mile (2 km) of Wings Event Center, Clarion Inn I-94 near Expo Center is within 3 miles (5 km) of Milham Park Golf Club. This 132-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Clarion Inn I-94 near Expo Center's 132 rooms provide coffee makers, free weekday newspapers, and free local calls. 34-inch TVs come with cable channels and video-game consoles, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Ironing boards and desks are also standard.
Guests of Clarion Inn I-94 near Expo Center have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
The desk attendant was very unprofessional, he also threatened to call the police and have me removed from the property, because I returned to the counter and calmly explained that not only should you not make race based accusations, even though he continued to do so, after I clearly was not happy with the tone or direction he wanted to steer the interaction. I was told to shut up! I will never return to this location again
Very nice staff however both mornings there was no juice and they said there would be a hot breakfast buffet.
My bathroom had hair on the tub and toilet. Other than that it was good.
The Towels and the blankets were soft, heavy, and exactly what I like. The front desk staff, night shift, 10/24/2019 was very friendly.
Pool was nice. Marijuana smell in hallways is never pleasant!
WE ARRIVED AT 11:OO PM ON JULY 21, CHECKIN WAS OK. WHEN WE ENTERED ROOM THE TOLIET WAS RUNNING SO LOUD! WE COULD HEAR IT IN BED. WE KNEW IF WE REPORTED IT THEN IT WOULD NOT BE FIX AND THEY TOLD US THERE WHERE NO OTHER ROOMS AVAILABLE. I REPORTED IT IN THE MORNING AND WAS TOLD NO ADJUSTMENT OF THE BILL COULD BE MADE BY CLARION, I WOULD HAVE TO CONTACT ORBITZ,WHICH I AM REQUESTING COMBENSATION FROM ORBITZ AT THIS TIME. PLEASE RESPOND TO ME AT carol.gillis@comcast.net or call 586 725 9347( I would like a call.) THE CARPET WAS NOT CLEAN AND THE SINK WAS STAINED.
Hello Carol, Thank you for taking the time to leave an online review. We have already spoken and your reservation will be taken care of. Thank you,
My stay was alright even though the people who live in the hotel are VERY rude. Had a couple of people say fat people aren’t to wear bikinis and I’m pregnant !! Who says that ? And who gave them the right to judge my body ? I won’t go back there ever again.
Hello Ebony, I would like to thank you for taking the time to write an online review. I would like to apologize on behalf of the entire hotel for the things that were said on your recent stay. It is unacceptable and I will be looking more into this. No one should feel that way and I truly apologize. Have a wonderful week. Warm Regards,
Staff was great and room was fine. Location is fine for business or just a quick night's stay. Not much nearby.
Bedbugs like pollution in room 205 guy at the front desk wasn't surprised.
Quick trip to kalamazoo. Slept great. Comfy clean bed. Good breakfast. Friendly staff
Hello, Thank you for taking the time to leave your feedback. It is important to us. We are happy you enjoyed the pool area. We do apologize for the smell in the hallways. Have a great day!