Great location! Terrific restaurant! Comfortable room. Unfortunately, the view was obstructed by a huge crack in the exterior window glass that fogged up the window. Otherwise, very enjoyable!
Nice location, but room had a square foot of wallpaper hanging loose on the wall. People talking an running in the halls until late at night.
Beautiful views and use of outdoor areas
The location of this hotel is great. It's about half a mile walk from Front Street, and right on the water (no beach at hotel, but there is a public beach very close by). The property is renovated so it feels pretty new. The only minor detail I didn't like was the bathroom in our room. It wasn't an updated one, and was so small we could barely open the door without hitting the toilet. Other than that, everything was great and comfortable. The staff is very friendly and attentive. The property has a lot of nice features including two pools, ample outdoor seating by the lake, games outside like corn hole and bocce ball, and even boat rental facilities onsite. Great spot for families. We will definitely stay here again.
Beautiful property with plenty of parking and a desirable distance from downtown. Lovely outside patio area - only suggestion would be to add trash cans outside!
There was one incredibly rude and boorish bartender at the outside bar one evening. She was very unpleasant and did her very best to embarrass my husband by yelling loudly when he didnt leave her a tip. It was an unpleasant experience in an otherwise nice stay.
Beds were very comfy and the pillows were amazing. Nice towels too. Only complaint is the showerhead. It wasn't adjustable so it sprayed over my head onto the wall.
Location was good for walking downtown. Outside pool deck/cabanas are updated. Limited amount of seating. Construction ongoing in the restaurant and outside patio with no beach access. Standard rooms are all the old Holiday Inn rooms with zero updates. Deluxe 2 queen not worth the money. Property still Covid restricted with the housekeeping but not the social distancing in the pool or bistro area. Will not recommend or return to this overpriced property.
The heated outdoor pool and igloos were very nice. Staff was great!!
Rooms were nice with a very large tv and updated bathrooms. Their was a lot of construction going on so it was hard to rate the inside. Although it obviously was updated and they were continuing to do so. However we couldn’t use the restaurant. And if we had stayed during the summer, there isn’t any beach access which I know we would have wanted.
Overall it was a fine hotel stay. We stayed one night and staff was polite. The Keurig coffee maker did not work in the room, so I went to the lobby and I had one given to me by the breakfast bar staff. Room was clean, and shower had a really nice and effective shower head. The two pools, one inside and the other outside, were very nice as well. I would stay again.
Pluses and minuses to this stay. If your looking for something fun and different with the kids the outside pool is fun. The lounge area is beautiful. The restaurant has great food, however $18 for a long-island is stretching it. The indoor pool area is under construction ladders and boxes along all the walls. The sauna was not working due to a broken button. Was irritated that three different times there were no towels-twice at the outside pool and on at the inside pool. getting out of the heated pool into the freezing cold air is fun until you do not have something to dry off with. We had to run into the inside pool to get them. Garbages in pool and lobby area were overflowing. Took kids for a swim but could not enjoy the pool because 12 adults were openly drinking and playing football, the manager even walked through witnessing this and did not say anything. No restrictions were in place for social distancing at the pool. Would have been nice to maybe had an assigned slot for pool times. Whom ever did the room lifts did awful work, like slapping lipstick on a pig tile/wallpaper/ceiling tiles all terrible looking. Just don’t look at anything for more than a few seconds and you’ll be good. Beds comfy, had to go to lobby for microwave which was a hike. Not bad, not good. Would not stay again too many other choices in tc.
West Bay Beach was a very nice hotel! Our room was nice and very clean. The bed was super comfy which is hard to find at hotels. The patio and the inside seating area were super nice. My only complaint was that the hotel was a dog friendly one and didn't realize until we got there. I like dogs but when they were constantly barking, it was not enjoyable. Also, there weren't any vending machines that we could find which isn't a huge deal but we like to get a pop at night. It was a great location, super close to downtown and great view of the bay! Definitely would recommend a stay here!
Delamar Traverse City places you next to Front Street and within a 5-minute walk of other popular sights like Clinch Park Beach. This 173-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and an indoor pool.
Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.
The 173 rooms have an array of amenities, including coffee makers, free local calls, and safes. 47-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Ironing boards and desks are other standard amenities.
Delamar Traverse City features an indoor pool, an outdoor pool, and a gym. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include a sauna, free WiFi in public areas, and a spa tub.
Great location! Terrific restaurant! Comfortable room. Unfortunately, the view was obstructed by a huge crack in the exterior window glass that fogged up the window. Otherwise, very enjoyable!
Nice location, but room had a square foot of wallpaper hanging loose on the wall. People talking an running in the halls until late at night.
We appreciate you letting us know, and we apologize for the issues you experienced. This is not our norm, and we want you to know that we are addressing these concerns. We sincerely hope to have the opportunity to welcome you back to the Delamar once our renovations are completed.
Beautiful views and use of outdoor areas
Thank you for letting us know you enjoyed the views and amenities on our property! We hope to welcome you back again once our renovations have been completed so that you can see what the Delamar Brand Standard truly has to offer.
The location of this hotel is great. It's about half a mile walk from Front Street, and right on the water (no beach at hotel, but there is a public beach very close by). The property is renovated so it feels pretty new. The only minor detail I didn't like was the bathroom in our room. It wasn't an updated one, and was so small we could barely open the door without hitting the toilet. Other than that, everything was great and comfortable. The staff is very friendly and attentive. The property has a lot of nice features including two pools, ample outdoor seating by the lake, games outside like corn hole and bocce ball, and even boat rental facilities onsite. Great spot for families. We will definitely stay here again.
Thank you very much for sharing your review with us. We are glad to hear you enjoyed our property, our service, and our amenities. It sounds like you stayed in one of our Standard rooms, which have not yet been renovated but are scheduled to be worked on this winter. We have renovated the bathrooms in our Deluxe rooms; they are definitely more spacious and modern. Please be sure to ask for one of our Deluxe rooms with a renovated bathroom for your next stay. We look forward to welcoming you back to the Delamar again!
Thank you for taking the time to share your review with us. It appears that you did not get to see us at our best, and we sincerely apologize. Although delayed, our on-site Artisan Restaurant is ready to open. Our industry has been most impacted by the nationwide labor shortage, and getting everyone back to work. We are almost there now, but unfortunately, after your departure. We hope to have the opportunity to welcome you back another time so that you and your family have a chance to see what the Delamar Brand Standard truly has to offer.
Beautiful property with plenty of parking and a desirable distance from downtown. Lovely outside patio area - only suggestion would be to add trash cans outside!
Thank you for taking the time to share your review. We are very glad to hear you loved the beautiful property and we appreciate your recommendation!
There was one incredibly rude and boorish bartender at the outside bar one evening. She was very unpleasant and did her very best to embarrass my husband by yelling loudly when he didnt leave her a tip. It was an unpleasant experience in an otherwise nice stay.
We are so sorry to hear this. We would appreciate the opportunity to discuss this with you directly, in order to address these issues with our team. Please feel free to call me at 231-947-3700 ext 130. We would also love the opportunity to welcome you back another time and we will do everything we can to make up for your unpleasant experience. Please reach out to me or to our Guest Services Manager directly whenever your plans bring you back to Travese City. Thank you.
Beds were very comfy and the pillows were amazing. Nice towels too. Only complaint is the showerhead. It wasn't adjustable so it sprayed over my head onto the wall.
We are so glad to hear you loved our comfy accommodations! We are proud of our property and we certainly do our best to fix any maintenance issues that arise. We are sorry you were inconvenienced by the shower head which needed attention. We look forward to an opportunity to welcome you back to Delamar Traverse City soon!
We appreciate you letting us know you had a fantastic stay with us! We are very proud of our property and our team, and we are happy to know you were impressed. We look forward to welcoming you back to the Delamar again soon!
Thank you for letting us know you loved our location, the restaurant, and your comfortable room! We sincerely appreciate your feedback. We look forward to welcoming you back to the Delamar again soon!