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Ocean Allure Costa Mujeres - Adults Only - All Inclusive

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On the beach, white sand
Privilege Master Suite Ocean Front | Free minibar, in-room safe, desk, laptop workspace
5 outdoor pools, cabanas (surcharge), pool umbrellas
Privilege Master Suite Ocean Front | Beach/ocean view
Privilege Master Suite Ocean Front | Living room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
SM 006, MZA 002, LT 001, PLAYA CONDOMINIO MAESTRO COSTA, Costa Mujeres, QROO, 77400

Room options

View all photos for Junior Suite Nature View

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Nature View

9.0 out of 10
Wonderful
(17 reviews)
  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite Pool View

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | Balcony view

Junior Suite Ocean View

7.8 out of 10
Good
(16 reviews)
  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite Swim Up

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Swim Up

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege Junior Suite Nature View

Free minibar, in-room safe, desk, laptop workspace

Privilege Junior Suite Nature View

8.0 out of 10
Very good
(7 reviews)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege Junior Suite Ocean View

Privilege Junior Suite Ocean View | Free minibar, in-room safe, desk, laptop workspace

Privilege Junior Suite Ocean View

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege Junior Suite Swim Up

Free minibar, in-room safe, desk, laptop workspace

Privilege Junior Suite Swim Up

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege Master Suite Ocean Front

Privilege Master Suite Ocean Front | Beach/ocean view

Privilege Master Suite Ocean Front

9.8 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 1163 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Privilege Junior Suite Ocean Front

Privilege Junior Suite Ocean Front | Free minibar, in-room safe, desk, laptop workspace

Privilege Junior Suite Ocean Front

  • Ocean view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Costa Mujeres

Located in Costa Mujeres Resort Strip, Ocean Allure Costa Mujeres - Adults Only - All Inclusive is within a 10-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. This 599-room, 5-star property welcomes guests with 5 outdoor pools, 8 restaurants, and free in-room WiFi.

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬15 min walk
  • ‪Grand Caribe - ‬19 min walk
  • ‪Kulinarium Riu Latino - ‬4 min drive
  • ‪The Shores Restaurant - ‬15 min walk
  • ‪Restaurante Grill - ‬19 min walk

About this property

Ocean Allure Costa Mujeres - Adults Only - All Inclusive

Built in 2024, the brand new Ocean Allure Costa Mujeres - Adults Only - All Inclusive features 5 outdoor pools, a lazy river, and a gym. If you decide to drive, there's free valet parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this adults-only property include free WiFi in public areas, meeting rooms, and a conference center.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers, bathrobes, and slippers. Other amenities include free minibar items, free local calls, and ceiling fans. Change of towels is available on request.
5 outdoor swimming pools are on site along with a lazy river and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Limited onsite valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 2 poolside bars
  • 8 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Corales Buffet
  • La Locanda
  • Margarita
  • Sakura Teppanyaki
  • Steak House

Things to do

  • 5 outdoor pools
  • Bowling alley
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Games
  • Gym
  • Lazy river
  • Piano
  • Pilates classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Tourism fee: MXN 36 per person, per night

These are all of the charges provided to us by the property.

The mandatory tourism fee listed covers the local eco tax, payable at check-out.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the property at the phone number listed on your booking confirmation.

Property is also known as

Ocean Costa Mujeres
Ocean Azure Costa Mujeres All Inclusive

Frequently asked questions

Will I find all-inclusive rate plans at Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Ocean Allure Costa Mujeres - Adults Only - All Inclusive is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Ocean Allure Costa Mujeres - Adults Only - All Inclusive on May 19, 2026 start from $383, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

This property is situated in Costa Mujeres Resort Strip, close to North Beach and Isla Mujeres Ferry Terminal. You'll also find Playa Mujeres Golf Club and Mujeres Beach within a short drive.

Is parking available on site at Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Yes, valet parking is offered for free at the property.

Is there a spa available at Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Spa services at the property include massages.

Are there luxury amenities available at Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Yes, guests can indulge in luxuries such as 5 outdoor pools, 8 restaurants, and 2 poolside bars at this property.

Does Ocean Allure Costa Mujeres - Adults Only - All Inclusive have a casino at the property?

No, Ocean Allure Costa Mujeres - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools.

What amenities will couples enjoy at Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

This adults-only property offers plenty of amenities for couples including a beach, 8 restaurants, and 5 outdoor pools.

Does Ocean Allure Costa Mujeres - Adults Only - All Inclusive have a hot tub?

No, there isn't a spa tub at this property.

Does Ocean Allure Costa Mujeres - Adults Only - All Inclusive have a restaurant that serves breakfast?

Yes, Ocean Allure Costa Mujeres - Adults Only - All Inclusive has 8 restaurants, and serves free buffet breakfast each morning.

Will Ocean Allure Costa Mujeres - Adults Only - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Ocean Allure Costa Mujeres - Adults Only - All Inclusive.

Does Ocean Allure Costa Mujeres - Adults Only - All Inclusive have connecting rooms available?

No, there aren't connecting guestrooms at this property.

How far is the airport from Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

The closest major airport to Ocean Allure Costa Mujeres - Adults Only - All Inclusive is Cancun Intl. Airport (CUN), which is 21.6 mi away (50 minutes by car).

Are there rooms with balconies that I can book at Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

No, you won't find guestrooms with balconies at Ocean Allure Costa Mujeres - Adults Only - All Inclusive.

Ocean Allure Costa Mujeres - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 259 out of 392 reviews
Rating 8 - Good. 71 out of 392 reviews
Rating 6 - Okay. 41 out of 392 reviews
Rating 4 - Poor. 12 out of 392 reviews
Rating 2 - Terrible. 9 out of 392 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Selena M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful. The food was incredible which was odd for an all inclusive. Our room was clean and room service was just as good. The espresso martini and the hibachi are a must! Only negative was check out was very slow and our room wasn’t ready until an hour after check in. I would highly recommend and we will definitely be back!
Stayed 4 nights in Mar 2026

10/10 Excellent

Sherri Jeanetta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! Food was good and drinks were superb!!
Stayed 5 nights in Mar 2026

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and spacious, food was great, wonderful staff, gorgeous resort!
Stayed 4 nights in Feb 2026

4/10 Poor

Ryan James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ocean Allure is a beautiful, modern resort with a lot of potential. The beach is excellent: soft sand and very relaxing. The breakfast and lunch buffet were consistently good, and housekeeping between days was strong. However, dinner service was inconsistent and often very slow. Most restaurants share a kitchen, and when things fell behind, it seemed to affect multiple restaurants. On more than one occasion it took over an hour to receive a first course. One night, items we ordered never arrived. We eventually ordered room service just to feel full. Staff often appeared stretched thin. Hydration was also surprisingly difficult. Water bottles are delivered to the room once per day, and additional bottles were inconsistent even when requested. Refill stations exist but are not well designed for bottles. If you drink alcohol, work out, or simply drink a lot of water, this becomes frustrating. We didn’t find the "Privilege" upgrade worth it. The exclusive beach and pool areas felt crowded, while general areas were more spacious and chill. The Privilege-only "Steakhouse" was one of our weaker dining experiences. Our room had a bottle left from a previous guest and a substance on the couch that should have been caught. Lastly, we interacted with a drunk security guard who was using guest cups for a personal drink, which was concerning. This is not hyperbole. Overall, it’s a beautiful property, but operational consistency and service execution need improvement.
Stayed 8 nights in Feb 2026

6/10 Okay

Rachael Renee

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful inside and out. Pools were freezing, drinks were great. For just opening no complaints and we went with 21 people give it a few months and they will have it all under control.
Stayed 6 nights in Feb 2026

2/10 Terrible

Robin Jill

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We had high expectations for this new 5 star resort, but unfortunately did not have a great experience. We booked the Privilege package, and upon arrival around 3:30-4pm encountered a very backed up Privilege desk. There were a number of guests waiting around trying to check in, and some clearly upset travelers pleading with the staff that it had taken more than an hour to check in. We waited about 30 minutes; our room wasn't ready and wouldn't be for another hour or so (at that point, past 5pm), so we changed in a toilet stall in a lobby bathroom so we could have some time at the beach while we waited. They offered to upgrade us to an ocean view for a small fee; but then upon getting to the room we learned it was a double queen instead of a King room. It would have been nice if they had told us in advance. When we told the staff we had booked a King they told us we only "requested" a King, and this was what was available. We ended up keeping it, but again, any five start resort would make this clear in advance during booking, check in and upgrade. The grounds and beach are lovely, though no heated pools, which made it a bit too cold to enjoy them. We did love the jacuzzi on the room balcony. The food was so so; it did not come close to the local spots we've tried in Tulum, or the Nizuc resort, where I've stayed previously. Drinks at the beach bar were great. Then, on our second night - both of us got violently sick from either food poisoning, or some sort of norovirus.
Stayed 4 nights in Feb 2026

8/10 Good

Steven V

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Brand new and Beautiful resort. Food was better than I’ve had at other similar priced resorts. Super friendly and helpful staff everywhere. I was told the resort was at 85 percent capacity, and it never seemed crowded. Plenty of space in all the pools, pool bars, and lots of open chairs. Beach could use more chairs and umbrellas. You have to get up very early if you want to sang a chair in the shade. Also, service was often slow. Either understaffed or still working out the links.
Stayed 8 nights in Feb 2026

8/10 Good

Nicole Lynn

Stayed 5 nights in Feb 2026

2/10 Terrible

Fiona

Disliked: Cleanliness
I had 2 bookings in total stayed 2 weeks. Despite the reviews this is not a proper 5 star resort. Many of the guests I spoke to, who also had a bad experience were 'bribed by room upgrades signing a document to say they wouldn't leave a bad review. If you are used to 5 star this is not it. There are not enough characters available to fully detail the ordeal at the hotel. I paid on arrival & was made to pay the booking & city tax separately meaning I had to tap my card 4 times, roughly £4k. The next day I was told I hadn't paid enough, and access to my room blocked at 10am, this was the morning after I arrived. I was then I was told I was overcharged & my card details requested for a refund. My assigned butler was not working the day I arrived. It took 3 days to get my welcome drink. My 1st evening there was no wifi in my room, to book dinner when your butler isn't available, which was often, you have to use the app which I couldn't without wifi. I called reception & I was told off for not contacting my butler. During my 2nd booking, I waited 1 hour for my luggage, I ended up getting it myself. The door didn't close properly, one evening I returned to an open room. Another night reception mistakenly called my room @1.30am waking me up. The tiling in the rooms is shocking, body matter stains on the back wall of the toilet. Sink also leaked. All while the hotel was only at 30% capacity. There's more but no space, in short - Stay at a Secrets resort if you want real 5 star.
Stayed 6 nights in Dec 2025

10/10 Excellent

Cassandra

Stayed 4 nights in Feb 2026

10/10 Excellent

Shane

Stayed 6 nights in Feb 2026

10/10 Excellent

Malayna

Stayed 4 nights in Jan 2026

10/10 Excellent

Kathleen

This was our first time doing an all inclusive and overall I would say we had a great experience at ocean allure! Property is beautiful, there were lots of options for food and drinks and the staff were all amazing! Wanted to shoutout Bettina, Carla, and Janet as some of the standout staff members we interacted with. A few things worth noting: - if you come with a group bigger than 4 it’s unlikely you will be sat together at the restaurants. There was only one night we could sit all 8 together, even at the steakhouse when we reserved for 8 - the restaurants are first come first serve, except for privilege level guests who can reserve. If you can eat dinner earlier (~6-6:30) you will have a much easier time. Some nights we waited 1-2hrs to be sat - with this being a new resort I did notice some cosmetic/functional issues in the rooms,
Stayed 5 nights in Feb 2026

10/10 Excellent

MartinMartin

Stayed 7 nights in Feb 2026

10/10 Excellent

Marissa Dana

Stayed 4 nights in Feb 2026

8/10 Good

Whitney, Waverly

Stayed 5 nights in Feb 2026

10/10 Excellent

Jose Lauro Reginald

Stayed 7 nights in Jan 2026

6/10 Okay

Michael Francis

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This resort has the potential to be great. They will likely get there. The attention to detail in construction finishes is absent. The food was average and inconsistent at times. The food presentation is unremarkable. The service staff were friendly. The resort would benefit from heating the pools - this was probably the biggest let down. They appear to be understaffed on housekeeping staff as they were still cleaning rooms late into the afternoon which is when guests are returning to their rooms. Overall 7/10.
Stayed 6 nights in Jan 2026

10/10 Excellent

Chelsea M

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place was amazing. Especially Andrei!
Stayed 4 nights in Feb 2026

10/10 Excellent

Roman

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great variety of excellent quality food from the restaurants, big list of cocktail choices at the restaurants and bars. Beach is smooth without any rocks. Rooms are clean, spacious, and modern. Plenty of entertainment and activities.
Stayed 6 nights in Jan 2026

10/10 Excellent

Melody

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. All of the amenities were wonderful. The rooms were very clean.
Stayed 5 nights in Feb 2026

10/10 Excellent

Ronald John

Stayed 7 nights in Feb 2026

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
not a single complaint! Ocean Allure was amazing. Great staff, great food, great atmosphere, 10/10.
Stayed 7 nights in Jan 2026

8/10 Good

Kathleen

Stayed 7 nights in Jan 2026

10/10 Excellent

Jonathan

Stayed 4 nights in Feb 2026