Great hotel! Excellent location, good breakfast. Also, they give out water bottles for free:) very nice perk!
Great Hotel in an even greater location
Very good location right by several restaurants and a short walk to shopping.
Conveniently located in the downtown area. Overall great value for the price
Great stay
All good.
Everything was perfect. Lobby was usually busy but that’s expected. However, some of the blankets in our room were stained and we refrained from using them. Besides that, everything else was great
Need to share the receipts of what you are charging. Checked my credit cards have multiple charges and do not know why?
The hotel and staff are absolutely wonderful.
The location was ideal for us because of the close proximity to our family we were visiting. The breakfast was limited on days that pork was served.
Comfortable, warm (very important during the winter in Chicago), and with very friendly workers
Everything
I am very frustrated with the fact that I am paying a decent price for the room that I booked. Upon checking in I am made aware that there are additional holds for incidentals and etc. Adding insult to injury you have to pay $55 per day to self park or $64 to valet park. No other options available, considering I am staying a couple of days that is a pretty big expense that wasn’t expected. The person at check in said that I should’ve gotten an email to inform me about these fees. I checked my email no email and re-read over my booking details and I still don’t see any of this information. Then I go to partake in the continental breakfast and it is so basic and cheaply put together. None of the benefits or amenities “due to covid” but all of the expense…
The property was fine and served its purpose. Nothing special. Chicago feels unsafe with few people on the streets. The breakfast was fairly standard and good.
Very clean, friendly people, But breakfast menu should be a little more better on variety (more choices) Only coffee its good.
I liked that we had a full kitchen to use during our stay.
The GOOD: Nice location in downtown for walking. Loved the shower: good water pressure/hot water! The Not So GOOD:Do you have to charge $4.50 for a bottle of water? Sends a "Greedy" message. Would be nice if a couple of bottles of water where comped to the room or at least in the room already. Especially for a guest like me staying 5 nights.
Located in Downtown Chicago, Residence Inn by Marriott Chicago Downtown / River North is within a 10-minute walk of popular sights such as Chicago Riverwalk and Chicago Theatre. This 270-room, 3.5-star hotel welcomes guests with free breakfast, free in-room WiFi, and a gym.
Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.
32-inch LCD TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Kitchens, dining areas, and refrigerators are also available.
At Residence Inn by Marriott Chicago Downtown / River North, guests have access to a gym, free WiFi in public areas, and meeting rooms. Parking is available for USD 64.00 per night (USD 64.00 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include conference space, a business center, and a computer station.
Great hotel! Excellent location, good breakfast. Also, they give out water bottles for free:) very nice perk!
Great Hotel in an even greater location
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging
Very good location right by several restaurants and a short walk to shopping.
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging
Conveniently located in the downtown area. Overall great value for the price
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging
Great stay
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging
All good.
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Wylliam Becker Dual Operations Manager White Lodging
Everything was perfect. Lobby was usually busy but that’s expected. However, some of the blankets in our room were stained and we refrained from using them. Besides that, everything else was great
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guest’s feedback and your review made our day. Thank you so much!We hope to welcome you again soon.Sincerely,Wylliam BeckerDual Operations ManagerWhite Lodging
Need to share the receipts of what you are charging. Checked my credit cards have multiple charges and do not know why?
Thank you for taking the time to provide your honest feedback regarding your stay with us. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issues you experienced from occurring in the future. I am sorry to hear that you did experience a less than perfect stay. I can assure you are intentions are to take care of our guests to our best ability and it doesn't look like we delivered this time. For that I apologize. I do not want your experience to tarnish the reputation of our brand or your opinion of Marriott so please don't hesitate to reach out to me if there is anything I can do. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Chicago.Sincerely,Wylliam BeckerDual Operations ManagerWhite Lodging
The hotel and staff are absolutely wonderful.
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guest’s feedback and your review made our day. Thank you so much and hope to see you soon again!We hope to welcome you again soon.Sincerely,Wylliam BeckerDual Operations ManagerWhite Lodging
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Thank you so much for the kind review and putting your trust in the Marriott brands and especially for choosing us when we know you have many options in the area. We love to hear our guests’ feedback and your review made our day. Thank you so much! We hope to welcome you again soon. Sincerely, Ben Bluth Dual Operations Manager White Lodging