citizenM Chicago Downtown

4.0 star property
Upscale hotel, walk to Michigan Avenue

Choose dates to view prices

Photo gallery for citizenM Chicago Downtown

Terrace/patio
Property entrance
Room, 1 King Bed, City View | View from room
Terrace/patio
Interior
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym

Explore the area

Map
80 East Wacker Place, Chicago, IL, 60601
  • Popular LocationMichigan Avenue1 min walk
  • Popular LocationChicago Riverwalk2 min walk
  • Popular LocationMillennium Park5 min walk
  • AirportChicago, IL (MDW-Midway Intl.)31 min drive

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Room options

Room, 1 King Bed

8.8/10 Excellent
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

9.3/10 Wonderful
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Chicago

Located in Downtown Chicago, citizenM Chicago Downtown is next to popular attractions like Michigan Avenue and Chicago Riverwalk. This 280-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • Michigan Avenue - 1 min walk
  • Chicago Riverwalk - 2 min walk
  • Chicago Theatre - 4 min walk
  • Millennium Park - 5 min walk
  • Art Institute of Chicago - 11 min walk

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • The nearest major airports are:<br />Chicago Midway Airport (MDW): 32-min drive, 13.2 mi/21.2 km<br /> Chicago O'Hare Intl. Airport (ORD): 38-min drive, 18.4 mi/29.7 km<br /> Chicago, IL (PWK-Chicago Executive): 50-min drive, 27.6 mi/44.5 km<br /> <p>The preferred airport is Chicago Midway Airport (MDW). </p>

Restaurants

  • LH Rooftop - 3 min walk
  • The Royal Sonesta Chicago Downtown - 2 min walk
  • Sweetwater Tavern and Grille - 1 min walk
  • Base Bar - 1 min walk
  • Cerise - 2 min walk

About this property

citizenM Chicago Downtown

Upscale hotel, walk to Michigan Avenue
At citizenM Chicago Downtown, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. IPads, iPod docks, and refrigerators are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • Flat-screen TV with cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses wind and solar energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

Are free cancellation options available at citizenM Chicago Downtown?

CitizenM Chicago Downtown provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at citizenM Chicago Downtown?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at citizenM Chicago Downtown on Jun 16, 2024 start from $209.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of citizenM Chicago Downtown?

This hotel is situated in Downtown Chicago, just steps from Michigan Avenue and Chicago Riverwalk, and within a short walk of Millennium Park. You'll also find Art Institute of Chicago and Grant Park less than a mile away.

Will I be able to park at this apartment?

No, this apartment doesn't offer parking.

Does citizenM Chicago Downtown feature a casino at the property?

No, citizenM Chicago Downtown doesn't have a casino.

Is there an indoor pool at citizenM Chicago Downtown?

No, there is no indoor pool at this hotel.

Is citizenM Chicago Downtown good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a hydromassage showerhead as well as a bar.

Are there hot tubs at citizenM Chicago Downtown?

No, there isn't a spa tub at this hotel.

Does citizenM Chicago Downtown have a restaurant that serves breakfast?

Yes, citizenM Chicago Downtown serves buffet breakfast for a surcharge each morning at CanteenM - open 24/7.

Does citizenM Chicago Downtown allow pets to stay free of charge?

No, pets aren't allowed at citizenM Chicago Downtown though service animals are welcome.

Does citizenM Chicago Downtown have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from citizenM Chicago Downtown?

The closest major airport to citizenM Chicago Downtown is Chicago Midway Airport (MDW), which is 13.2 mi away (32 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18.4 mi away (38-minute drive).

Are there rooms with balconies that I can book at citizenM Chicago Downtown?

No, you won't find guestrooms with balconies at citizenM Chicago Downtown.

citizenM Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1024 out of 1413 reviews" "
Rating 8 - Good. 248 out of 1413 reviews" "
Rating 6 - Okay. 72 out of 1413 reviews" "
Rating 4 - Poor. 35 out of 1413 reviews" "
Rating 2 - Terrible. 34 out of 1413 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tyrone

Liked: Cleanliness, property conditions & facilities
Amazing views
Stayed 4 nights in Apr 2024

10/10 Excellent

Kennedy

Stayed 2 nights in Apr 2024

4/10 Poor

Imad Ibn

The rooms were extremely tiny. I have not been in a room that small in size since a college dorm. Entirely too small.
Stayed 5 nights in Apr 2024

10/10 Excellent

VIRGIL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Do

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Jose, San bernardino

Liked: Staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Feb 2024

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing my experience at this property
Stayed 2 nights in Feb 2024

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, amenities
Very nice
Stayed 3 nights in Feb 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

India

Stayed 1 night in Feb 2024