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citizenM Chicago Downtown

4.0 star property
Hotel with a restaurant, steps from Michigan Avenue

Choose dates to view prices

Photo gallery for citizenM Chicago Downtown

Experience the vibrant city atmosphere in this urban oasis, featuring a striking geometric-patterned awning and modern architecture.
Contemporary space with a central counter, display case, and hanging plant arrangement.
Relax in the spacious lobby with a large sofa, comfortable seating options, and a reception desk.
Enjoy a city view from the large window in this stylish room with a comfortable bed and modern decor.
Stylish high-rise building in a vibrant urban setting.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
80 East Wacker Place, Chicago, IL, 60601
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪2 min walk‬
  • Millennium Park
    ‪5 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Relax in a spacious room with a large bed, wardrobe, and a modern bathroom featuring a glass-enclosed shower and sink.

Room, 1 King Bed

9.0 out of 10
Wonderful
(384 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Enjoy a comfortable stay with a bed, desk, and flat-screen TV in this stylish room with a city view.

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(28 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Chicago

Located in Downtown Chicago, citizenM Chicago Downtown is next to popular attractions like Michigan Avenue and Chicago Riverwalk. This 280-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 miles
  • Chicago Riverwalk - 2 min walk - 0.1 miles
  • Millennium Park - 5 min walk - 0.3 miles
  • Chicago Theatre - 5 min walk - 0.3 miles
  • Grant Park - 11 min walk - 0.6 miles

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Base Bar - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

citizenM Chicago Downtown

Hotel with a restaurant, steps from Michigan Avenue
At citizenM Chicago Downtown, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.
43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. IPads, iPod docks, and refrigerators are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (60 inch wide door)
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses wind and solar energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

Are free cancellation options available at citizenM Chicago Downtown?

CitizenM Chicago Downtown provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at citizenM Chicago Downtown?

As of Aug 8, 2025, prices found for a 1-night stay for 2 adults at citizenM Chicago Downtown on Aug 26, 2025 start from $156.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of citizenM Chicago Downtown?

This hotel is situated in Downtown Chicago, just steps from Michigan Avenue and Chicago Riverwalk, and within a short walk of Millennium Park. You'll also find Grant Park and Lake Michigan less than a mile away.

Is parking available on site at citizenM Chicago Downtown?

No, there isn't parking at this hotel.

Does citizenM Chicago Downtown feature a casino at the property?

No, citizenM Chicago Downtown doesn't have a casino.

Is there an indoor pool at citizenM Chicago Downtown?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at citizenM Chicago Downtown?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a hydromassage showerhead as well as a bar.

Are there hot tubs at citizenM Chicago Downtown?

No, there isn't a spa tub at this hotel.

Does citizenM Chicago Downtown have a restaurant that serves breakfast?

Yes, citizenM Chicago Downtown serves buffet breakfast for a surcharge each morning at CanteenM - open 24/7.

Does citizenM Chicago Downtown allow pets to stay free of charge?

No, pets aren't allowed at citizenM Chicago Downtown though service animals are welcome.

Does citizenM Chicago Downtown have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from citizenM Chicago Downtown?

The closest major airport to citizenM Chicago Downtown is Chicago Midway Airport (MDW), which is 13.2 mi away (32 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18.4 mi away (38-minute drive).

Are there rooms with balconies that I can book at citizenM Chicago Downtown?

No, you won't find guestrooms with balconies at citizenM Chicago Downtown.

citizenM Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2658 out of 3528 reviews
Rating 8 - Good. 551 out of 3528 reviews
Rating 6 - Okay. 166 out of 3528 reviews
Rating 4 - Poor. 71 out of 3528 reviews
Rating 2 - Terrible. 82 out of 3528 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ayad

Stayed 2 nights in Jul 2025

10/10 Excellent

Batol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Dylan

Business traveler
Liked: Cleanliness, property conditions & facilities
Nice, staff, good location
Stayed 1 night in Jun 2025

10/10 Excellent

Joanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I was on business travel with a co-worker and decided to check out Citizen M. We loved our stay. The rooms are on the smaller side, but we expected that. Check in was easy, the rooms were elegant, the staff was terrific. We would grab coffee and work in the lobby until it was time to go to our conference. There were lots of areas to work in. One thing my co-worker didn't like was that there wasn't an outlet or table by the bed. If you're someone who uses a CPAP machine, or you like to have your phone charging nearby at night, you might find the room layout a little awkward. Otherwise, we loved our stay. Fantastic location, great price, beautiful properly. I will definitely be coming back!
Stayed 2 nights in Jun 2025

10/10 Excellent

xiao-Yang

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Solange

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel it’s great! Great location!
Stayed 2 nights in May 2025

6/10 Okay

Laurie

Business traveler

Mediocre at best

The room was extremely small and there was not any room to work from. The bartender was unfriendly and was more concerned with the basketball game he was watching on his ipad that providing service to the customers.
Stayed 2 nights in May 2025

10/10 Excellent

Zakary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Christian, Pittsburgh

Liked: Amenities
Awesome hotel
Stayed 2 nights in May 2025

10/10 Excellent

geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Marcellus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice but very small
Stayed 3 nights in Apr 2025

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Stayed 1 night in Apr 2025

10/10 Excellent

Mutiara

Awesome
Stayed 1 night in May 2025

10/10 Excellent

Mr.Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a cool property! Loved the funky and quirky decor and the minimalist yet very functional rooms were just great!
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Trayshon, BEDFORD

Stayed 2 nights in Apr 2025

10/10 Excellent

Mandy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVE the property! It’s in the middle of everything. Breakfast at 6 am delicious lattes with an eclectic artistic atmosphere! I would live there if I could…
Stayed 5 nights in Apr 2025

10/10 Excellent

Shaina

Stayed 1 night in Apr 2025

10/10 Excellent

Berissa

Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Ight I liked it colorful good for pictures
Stayed 1 night in May 2025

4/10 Poor

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our room wouldn't cool down below 70 degrees so I barely slept. Our room also smelled very musty which I am guessing is from lack of air flow or cooling in there.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel
Stayed 2 nights in May 2025

10/10 Excellent

Zahra

Stayed 1 night in May 2025