See all properties

citizenM Chicago Downtown

4.0 star property
Hotel with a restaurant, steps from Michigan Avenue

Choose dates to view prices

Photo gallery for citizenM Chicago Downtown

Property amenity
Property amenity
Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk
View from property
Daily buffet breakfast (USD 20.00 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
80 East Wacker Place, Chicago, IL, 60601
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, Chicago Riverwalk
    ‪2 min walk‬
  • Place, Millennium Park
    ‪5 min walk‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Terrace/patio

DoubleTree by Hilton Chicago - Magnificent Mile

Downtown Chicago
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 2,197 reviews
$89 nightly
The price is $105
Jan 4 - Jan 5, 2026
Total with taxes and fees
DoubleTree by Hilton Chicago - Magnificent Mile

About the neighborhood

Chicago

Located in Downtown Chicago, citizenM Chicago Downtown is next to popular attractions like Michigan Avenue and Chicago Riverwalk. This 280-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 miles
  • Chicago Riverwalk - 2 min walk - 0.1 miles
  • Millennium Park - 5 min walk - 0.3 miles
  • Chicago Theatre - 5 min walk - 0.3 miles
  • Cloud Gate - 6 min walk - 0.4 miles

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Smashburger - ‬2 min walk
  • ‪Bar Pendry - ‬1 min walk
  • ‪Sweetwater Tavern & Grille - ‬1 min walk

About this property

citizenM Chicago Downtown

Hotel with a restaurant, steps from Michigan Avenue
At citizenM Chicago Downtown, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.
43-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. IPads, iPod docks, and refrigerators are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Reception
Eurostars Magnificent Mile
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 3,156 reviews
$94 nightly
The price is $110
Jan 22 - Jan 23, 2026
Total with taxes and fees
Eurostars Magnificent Mile

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (60 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses wind and solar energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

Are free cancellation options available at citizenM Chicago Downtown?

CitizenM Chicago Downtown provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at citizenM Chicago Downtown?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at citizenM Chicago Downtown on Jan 2, 2026 start from $107.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of citizenM Chicago Downtown?

This hotel is situated in Downtown Chicago, just steps from Michigan Avenue and Chicago Riverwalk, and within a short walk of Millennium Park. You'll also find Grant Park and Lake Michigan less than a mile away.

Is there parking available at citizenM Chicago Downtown?

No, there isn't parking at this hotel.

Does citizenM Chicago Downtown feature a casino at the property?

No, citizenM Chicago Downtown doesn't have a casino.

Is there an indoor pool at citizenM Chicago Downtown?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at citizenM Chicago Downtown?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a hydromassage showerhead as well as a bar.

Does citizenM Chicago Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does citizenM Chicago Downtown have a restaurant that serves breakfast?

Yes, citizenM Chicago Downtown serves buffet breakfast for a surcharge each morning at CanteenM - open 24/7.

Does citizenM Chicago Downtown allow pets to stay free of charge?

No, pets aren't allowed at citizenM Chicago Downtown though service animals are welcome.

Does citizenM Chicago Downtown have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from citizenM Chicago Downtown?

The closest major airport to citizenM Chicago Downtown is Chicago Midway Airport (MDW), which is 13.2 mi away (32 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18.4 mi away (38-minute drive).

Are there rooms with balconies that I can book at citizenM Chicago Downtown?

No, there aren't any guestrooms with balconies at citizenM Chicago Downtown.

citizenM Chicago Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3125 out of 4122 reviews
Rating 8 - Good. 629 out of 4122 reviews
Rating 6 - Okay. 195 out of 4122 reviews
Rating 4 - Poor. 79 out of 4122 reviews
Rating 2 - Terrible. 94 out of 4122 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Loved this hotel ! Great location!
Stayed 1 night in Nov 2025

10/10 Excellent

Thorsten Roger

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, simple modern, great location
Stayed 2 nights in Dec 2025

10/10 Excellent

Karina

Stayed 2 nights in Nov 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
—
Stayed 3 nights in Sep 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super friendly
Stayed 5 nights in Sep 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great coffee and awesome barista
Stayed 1 night in Sep 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good layout of the room, convenient check in and amenities. I would stay in this chain again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. The only thing is the IPAD wasn't working propert
Stayed 2 nights in Sep 2025

10/10 Excellent

Edgar

Stayed 3 nights in Sep 2025

4/10 Poor

Inna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff wasn’t friendly neither welcoming. Need additional training about hospitality
Stayed 1 night in Sep 2025

10/10 Excellent

Julio Vallejo,

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was fast, the staff throughout the stay was very professional and accommodating. The room was nice and clean.
Stayed 2 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tayrone

Stayed 3 nights in Sep 2025

10/10 Excellent

Devionna Latrel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel decor and the sweet staff !!
Stayed 3 nights in Sep 2025

10/10 Excellent

Joel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kelvin, Tulsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a real good experience
Stayed 2 nights in Sep 2025

8/10 Good

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Only complaint was that the bed was very firm and it caused me to have back ache. Otherwise we enjoyed our stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved that the bar was open 24/7 and had access to free fresh water. Staff was so friendly and helpful. The location is super walkable to transportation and so many sites/attractions. I have stayed at several hotels in Chicago and this was by far my favorite. My only negative is that the bed is a little too firm for me.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kady

Stayed 2 nights in Sep 2025

10/10 Excellent

Joanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget option, very convenient and clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025