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citizenM Chicago Downtown

Property class: 4

Choose dates to view prices

Photo gallery for citizenM Chicago Downtown

A modern building with a colorful facade and a red circular seating area.
A modern interior with wooden shelves, colorful chairs, and hanging plants.
A modern bar area with a checkered floor, wooden ceiling, and various bar equipment.
A modern hotel room with a large window offering a city view, a contemporary light fixture, and a clean, minimalist design.
A modern high-rise building with a glass facade, surrounded by other tall buildings.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
80 East Wacker Place, Chicago, IL, 60601
  • Place, Michigan Avenue
    ‪1 min walk‬
  • Place, Chicago Riverwalk
    ‪2 min walk‬
  • Place, Millennium Park
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a bed, a desk with a chair, a TV, and a window with a city view.

Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a bed, a desk with a chair, a TV, and a window with a city view.

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(24 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A modern hotel room with a large bed, bedside controls, a red bench, and a wall-mounted shelf with artwork.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed (View)

A modern hotel room with a bed, a desk, a chair, a TV, and a window with a city view.

Premium Room, 1 King Bed (View)

7.0 out of 10
Good
(7 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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The price is $173
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About the neighborhood

Chicago

Located in Downtown Chicago, citizenM Chicago Downtown is next to popular attractions like Michigan Avenue and Chicago Riverwalk. This 280-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 miles
  • Chicago Riverwalk - 2 min walk - 0.1 miles
  • Millennium Park - 5 min walk - 0.3 miles
  • Grant Park - 5 min walk - 0.3 miles
  • Chicago Theatre - 5 min walk - 0.3 miles

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 38 min drive

Restaurants

  • ‪Giordano's - ‬4 min walk
  • ‪LH Rooftop - ‬3 min walk
  • ‪Magnolia Bakery - ‬7 min walk
  • ‪Lou Malnati’s - ‬5 min walk
  • ‪Billy Goat Tavern - ‬5 min walk

About this property

citizenM Chicago Downtown

At citizenM Chicago Downtown, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.
43-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. IPads, refrigerators, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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  • Pet friendly
  • Free WiFi
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8.8 out of 10, Excellent, 5,453 reviews
$145 nightly
The price is $172
Sep 7 - Sep 8
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (60 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20.50 per person
  • Late check-out fee: USD 69 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

Are free cancellation options available at citizenM Chicago Downtown?

CitizenM Chicago Downtown provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at citizenM Chicago Downtown?

As of Aug 26, 2026, prices found for a 1-night stay for 2 adults at citizenM Chicago Downtown on Sep 7, 2026 start from $202, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of citizenM Chicago Downtown?

This hotel is situated in Downtown Chicago, just steps from Michigan Avenue and Chicago Riverwalk, and within a short walk of Grant Park. You'll also find Millennium Park and Lake Michigan less than a mile away.

Will I be able to park at citizenM Chicago Downtown?

No, this hotel doesn't offer parking.

Does citizenM Chicago Downtown feature a casino at the property?

No, citizenM Chicago Downtown doesn't have a casino.

Is there an indoor pool at citizenM Chicago Downtown?

No, there is no indoor pool at this hotel.

Is citizenM Chicago Downtown good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and a hydromassage showerhead as well as a restaurant.

Are there hot tubs at citizenM Chicago Downtown?

No, this hotel doesn't have a spa tub.

Does citizenM Chicago Downtown have a restaurant that serves breakfast?

Yes, citizenM Chicago Downtown serves buffet breakfast for a surcharge each morning at CanteenM - open 24/7.

Does citizenM Chicago Downtown allow pets to stay free of charge?

No, pets aren't allowed at citizenM Chicago Downtown though service animals are welcome.

Are there connecting rooms at citizenM Chicago Downtown?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from citizenM Chicago Downtown?

The closest major airport to citizenM Chicago Downtown is Chicago Midway Airport (MDW), which is 13.1 mi away (38 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18.3 mi away (47-minute drive).

Can I book a room with a balcony at citizenM Chicago Downtown?

No, you won't find guestrooms with balconies at citizenM Chicago Downtown.

citizenM Chicago Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3349 out of 4404 reviews
Rating 8 - Good. 652 out of 4404 reviews
Rating 6 - Okay. 212 out of 4404 reviews
Rating 4 - Poor. 87 out of 4404 reviews
Rating 2 - Terrible. 104 out of 4404 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

EdDreanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and wonderful staff
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Jerrold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, good value, clean and fun hotel with GREAT coffee and breakfast, will stay again!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent, the staff was great and the bar and restaurant area pretty good.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best spot to stay at walking distance from everything
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was phenominal!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, will definitely come back
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Sai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, nice breakfast, very nice staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Panayiotis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walkable location. Small rooms but perfect for what we needed for 2 nights. Affordable accommodation
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

KARELY

Liked: Cleanliness, property conditions & facilities
Loved it, would stay here everytime
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the modern room and facility!! Great location!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and hotel. Great staff, convenient location .
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kierston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a a couple of days! Great location!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and loved the location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ilierka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved Chicago and the hotel was amazing
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kinley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our overnight.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alisson Gisselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, nice bar, food not great but staff friendly. Great location.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

William

Great location and cool vibe.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Abraham

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel which a great atmosphere would definitely stay again
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

praeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room , great breakfast , staff was ok some of them were rude
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, cozy room, good location.
Stayed 4 nights in Jan 2026