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Live Aqua Cancun - Adults Only - All-Inclusive

5.0 star property
VIP Access

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Photo gallery for Live Aqua Cancun - Adults Only - All-Inclusive

Exterior
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8 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly

Explore the area

View in a map
Blvd. Kukulcan KM.12.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Interactive Aquarium
    ‪2 min walk‬
  • Place, La Isla Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Premium Room, 1 King Bed, Non Smoking, Garden View

Premium Room, 1 King Bed, Non Smoking, Garden View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Non Smoking, Garden View

9.2 out of 10
Wonderful
(43 reviews)
  • Garden view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Garden View

Premium Room, 2 Double Beds, Non Smoking, Garden View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, Non Smoking, Garden View

9.4 out of 10
Exceptional
(23 reviews)
  • Garden view
  • 364 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

9.6 out of 10
Exceptional
(40 reviews)
  • Ocean view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

8.0 out of 10
Very good
(19 reviews)
  • Ocean view
  • 364 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Terrace, Oceanfront

Premium Room, 2 Double Beds, Terrace, Oceanfront | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, Terrace, Oceanfront

9.6 out of 10
Exceptional
(10 reviews)
  • Ocean view
  • 471 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Terrace, Oceanfront

Premium Room, 1 King Bed, Terrace, Oceanfront | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Terrace, Oceanfront

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 461 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

Beach/ocean view

Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

9.8 out of 10
Exceptional
(28 reviews)
  • Ocean view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

9.4 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 364 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 641 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • 364 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View

Premium Room, 1 King Bed, Non Smoking, Ocean View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(24 reviews)
  • Ocean view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Honey Moon)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Honey Moon)

  • Ocean view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Tierra)

Suite (Tierra) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Tierra)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Viento)

Suite (Viento) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Viento)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 649 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Partial Ocean View

Premium Room, 1 King Bed, Partial Ocean View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Partial Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • Partial sea view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Partial Ocean View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Partial sea view
  • 353 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Wellness Aqua)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Wellness Aqua)

  • Ocean view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera, Live Aqua Cancun - Adults Only - All-Inclusive is within a 5-minute walk of La Isla Shopping Mall and within 15 minutes of other popular attractions like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This 371-room, 5-star property has 7 outdoor pools along with a full-service spa and 8 restaurants.

What's nearby

  • Cancun Interactive Aquarium - 2 min walk - 0.1 miles
  • La Isla Shopping Mall - 3 min walk - 0.2 miles
  • Isla Dorada - 5 min walk - 0.3 miles
  • Hotel Zone Beaches - 6 min walk - 0.4 miles
  • Marlin Beach - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Hooters - ‬6 min walk
  • ‪Taco y Tequila - ‬6 min walk
  • ‪McDonald's - ‬5 min walk

About this property

Live Aqua Cancun - Adults Only - All-Inclusive

Guests of Live Aqua Cancun - Adults Only - All-Inclusive have access to a full-service spa, 7 outdoor pools, and a nightclub. If you drive, put free valet parking to good use. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this adults-only property include karaoke, a gym, and a sauna.
Guests can expect free WiFi and 65-inch Smart TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Free minibar items, furnished balconies, and espresso makers are also standard. Change of towels is available on request.
7 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Feel Harmony Spa has 4 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • 5 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • AZUR
  • Hidden Garden
  • MB
  • SIE7E
  • Varenna

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Evening entertainment
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (14,564 square feet of space)
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per night
  • Dogs only
  • 2 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.79 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aqua All Inclusive
Aqua Cancun All Inclusive
Cancun All Inclusive Live Aqua
Cancun Aqua
Live Aqua Adults Only
Live Aqua Adults Only All Inclusive
Live Aqua Cancun Adults Only
Live Aqua Cancun All Inclusive
Live Cancun All Inclusive
Live Aqua Cancun Adults All Inclusive Hotel
Live Aqua Adults All Inclusive Hotel
Live Aqua Cancun Adults All Inclusive
Live Aqua Adults All Inclusive
Live Aqua Cancun Adults
Live Aqua Beach Resort Cancún Adults Only All Inclusive
Live Aqua Cancun Adults Only All Inclusive
Live Aqua Beach Resort Cancún All Inclusive Adults Cancun
Live Aqua Beach Resort Cancún All Inclusive Adults
Live Aqua Beach Cancún All Inclusive Adults Cancun
Live Aqua Beach Cancún All Inclusive Adults
Live Aqua Cancun Inclusive

Frequently asked questions

Can I book all-inclusive rates at Live Aqua Cancun - Adults Only - All-Inclusive?

Live Aqua Cancun - Adults Only - All-Inclusive is an all-inclusive resort and rates come with all meals. Activities include tennis, volleyball, and bartending classes.

How much does it cost to stay at Live Aqua Cancun - Adults Only - All-Inclusive?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Live Aqua Cancun - Adults Only - All-Inclusive on Apr 5, 2026 start from $555, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Live Aqua Cancun - Adults Only - All-Inclusive?

Live Aqua Cancun - Adults Only - All-Inclusive offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to do close to Live Aqua Cancun - Adults Only - All-Inclusive?

This property is situated in Zona Hotelera within a 10-minute walk of La Isla Shopping Mall, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, and Hotel Zone Beaches. You'll also find Delfines Beach and Forum Beach within a short drive.

Is there parking available at Live Aqua Cancun - Adults Only - All-Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Electric car charging is also available for guests.

Is a spa located at Live Aqua Cancun - Adults Only - All-Inclusive?

Feel Harmony Spa is the property's spa and services include hot stone massages, beach massages, detox wraps, and hydrotherapy.

Does Live Aqua Cancun - Adults Only - All-Inclusive feature a casino?

No, Live Aqua Cancun - Adults Only - All-Inclusive doesn't have a casino.

Will I find an indoor pool at Live Aqua Cancun - Adults Only - All-Inclusive?

No, this property doesn't have an indoor pool; however, there are 7 outdoor pools and a hot tub. Guests have pool access between 8:00 AM and 6:00 PM.

What will couples enjoy most about a stay at Live Aqua Cancun - Adults Only - All-Inclusive?

This adults-only all-inclusive property offers many amenities for couples such as a beach bar and 7 outdoor pools with some guestrooms featuring Champagne service.

Are there hot tubs at Live Aqua Cancun - Adults Only - All-Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Live Aqua Cancun - Adults Only - All-Inclusive feature a restaurant that includes a breakfast menu?

Yes, Live Aqua Cancun - Adults Only - All-Inclusive has 8 restaurants, and serves free cooked-to-order breakfasts each morning.

Will Live Aqua Cancun - Adults Only - All-Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Live Aqua Cancun - Adults Only - All-Inclusive for a fee of USD 100 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Live Aqua Cancun - Adults Only - All-Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

Where is the closest airport to Live Aqua Cancun - Adults Only - All-Inclusive?

The closest major airport to Live Aqua Cancun - Adults Only - All-Inclusive is Cancun Intl. Airport (CUN), which is 12.4 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Live Aqua Cancun - Adults Only - All-Inclusive?

Yes, every guestroom at Live Aqua Cancun - Adults Only - All-Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Live Aqua Cancun - Adults Only - All-Inclusive host weddings?

Take advantage of the wedding venue at Live Aqua Cancun - Adults Only - All-Inclusive if you plan to say "I do" during your trip.

Live Aqua Cancun - Adults Only - All-Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1425 out of 1943 reviews
Rating 8 - Good. 287 out of 1943 reviews
Rating 6 - Okay. 152 out of 1943 reviews
Rating 4 - Poor. 39 out of 1943 reviews
Rating 2 - Terrible. 40 out of 1943 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Yuze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 4 nights in Dec 2025

10/10 Excellent

J Roberto Ramirez

Stayed 3 nights in Dec 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, amenities
yes
Stayed 6 nights in Dec 2025

10/10 Excellent

yiyu

Stayed 3 nights in Dec 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cleanliness staff very helpful & friendly
Stayed 1 night in Dec 2025

6/10 Okay

michael

Stayed 7 nights in Dec 2025

10/10 Excellent

Ziyohiddin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! The room was clean and comfortable, and the staff were friendly, welcoming, and attentive throughout our stay. The pool area was amazing, the pool was very enjoyable, and the poolside seating was extremely comfortable. We especially loved the pool activities like bingo and exercise sessions; they were really fun and well organized. Ludin was a very nice and funny guy who did an excellent job with the entertainment and made the activities even more enjoyable. The only small recommendation we would give to the resort staff is to consider placing coffee creamers in the rooms, so guests can make coffee easily without needing to go downstairs or ask for them. Other than that, everything was perfect and truly met and even exceeded our expectations. We had a wonderful stay and would highly recommend this resort.
Stayed 4 nights in Dec 2025

4/10 Poor

Marjan

Stayed 5 nights in Dec 2025

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
First of all it’s a super clean resort. Staff are friendly, positive, and courteous. Pools are well designed & clean. Easy access to the beach with adequate shower facilities, chairs & umbrellas. Entertainment staff (Pablo, Ricardo, and others) were wonderful & super energetic. Gym equipment was enough as well. Beautiful design in restaurants, and of course good quality foods. The only thing missing can mention is that their seafood options were limited & not satisfying. Also, the burger in the garden was below standard. Overall, we had an amazing time & definitely we would go back again. Thank you everybody 🙏
Stayed 7 nights in Dec 2025

8/10 Good

Michael

Stayed 8 nights in Dec 2025

6/10 Okay

Matthew

Traveled with partner
.
Stayed 9 nights in Dec 2025

10/10 Excellent

Eugene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Honeymoon trip and experience was 11/10. Amazing resort with lots of fun activities on site led by amazing staff (especially Ludin aka Lulu and Pablo - both have amazing energy and made the trip super memorable!) EDIT: Met ricardo from event team last 2 days and he is amazing as well! Aquaaerobics with him is a killer workout! Also want to shoutout Marco from the food team at Siete restaurant - he greets us with the friendliest smile every morning and makes the best smoothies!
Stayed 7 nights in Dec 2025

10/10 Excellent

Mehdi

Liked: Cleanliness, amenities, property conditions & facilities
Great place to enjoy your time off
Stayed 5 nights in Nov 2025

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very convenient as most restaurants and shop at one level. The staff is just amazing, from the welcoming to the check out, we were absolutely happy and we felt very welcomed. We got a room with a terrace and it was spacious and with great views. The food is absolutely amazing and so many choices. We loved the convenience of the shops including a Starbucks. The bartenders were great. Oh and we loved all the activities and shows they have. This place has us at 10/10 great job, we will be back.
Stayed 5 nights in Dec 2025

10/10 Excellent

Sukhjinder

Stayed 8 nights in Dec 2025

8/10 Good

Rickie

Stayed 4 nights in Dec 2025

10/10 Excellent

Ranning

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are so welcoming. They are passionate about the job. The view is very good as well.
Stayed 4 nights in Nov 2025

10/10 Excellent

Garima

Stayed 4 nights in Dec 2025

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it
Stayed 7 nights in Dec 2025

10/10 Excellent

Cheng

Stayed 4 nights in Nov 2025

10/10 Excellent

Lisa

Stayed 4 nights in Nov 2025

10/10 Excellent

Qiang, Rancho Santa Margarita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Parth

Stayed 5 nights in Nov 2025

6/10 Okay

Sonia

Traveled with partner
Liked: Cleanliness
Property needs a remodel. In the pool area for two days they ran out of modelo negra only has draft beer . Ate at the secret garden asked to recommend us the food and as we were going to leave he said we owed money .
Stayed 1 night in Dec 2025

6/10 Okay

Sonia

Traveled with partner
Liked: Cleanliness, amenities
They ran out of the modelo Negra for two days in the pool side service only had draft beer. Also ate at the secret garden restaurant and asked the server to recommend us the food but once we finished eating we had to pay $1,350 pesos because he had chosen from the upgraded items. I was blown away ! I feel he should told us in advance about the charge. Not sure if the hotel tries to promote that to their employees to make more money. I sign the tap didn’t want to fight but to me it’s not even about the money it’s more like there should’ve be more communication and the server should’ve told us hey I recommended this but it’s not included.
Stayed 1 night in Dec 2025

Hotels